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    CHAPTER 1: OVERVIEW OF BANKING

    1.1 INTRODUCTION OF BANK:

    Banks are the important component of any financial system. They play an

    important role in channelizing the savings of surplus sectors to deficit

    sectors. The efficiency and competitiveness of banking system defines the

    strength of any economy. That is why the banking is always considered

    as the backbone of the economy of any country. Indian economy is not anexception to this and banking system in India also plays a vital role in the

    process of economic growth and development of the country. The

    primary function of bank is to accept the money from the public in the

    form of deposit and further lend it out to the needy people in return for an

    income in the form of interest. Banks also gives returns in the form of

    interest to the deposit holder which is always less than what bank receivesfrom its money borrowers (Debtors). The secondary functions of bank

    includes opening of Letters of credit, Issuing Bank guarantees, issuing

    demand drafts, mail Transfers, telegraphic transfers and collection of

    instruments, Executor Trustee services, and dealing in Forex related

    transactions and offering Safe Deposit Locker facilities, accepting Safe

    custody articles and so on.

    In modern days, Banks performs variety of agency functions and provides

    various other services such as portfolio management, credit cards, ATM

    cards, venture capital finance, micro finance, insurance, merchant

    banking, etc. under one roof. This concept is popularly known as

    Universal banking.

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    1.2 WHAT IS BANK?

    The origin of the word bank can be traced back to the German word

    Bank which translated means heap or mound or joint stock fund. The

    Italian word Banco was derived from this to mean heap of money.

    Bank as it largely understood in English today is an institution that

    accepts money as a deposit for the purpose of lending with a view to earn

    profit in the form of interest. In simple words, a bank is an institution

    which deals in money and credit. It acts as intermediary who handles

    other peoples money for their advantage and profit.

    In French bancus or banque means a bench .Business was transacted

    by the Jews in France on benches in the market place. The benches

    resembled banking counters. If a banker failed, his bench was broken up

    by the people, lending to the word bankrupt which means one that has

    lost all his money, wealth or financial resources. Today the word bank is

    used as a comprehensive term for a number of institutions carrying on

    certain kinds of financial business. In practice, the word 'Bank' means

    which borrows money.

    A bank is now a financial institution which offers various savings as well

    as cheque accounts, makes loans and provides other financial services,

    making profits mainly from the difference between interest paid ondeposits and those of charged for loans, plus fees for accepting bills and

    other services.

    http://www.blurtit.com/q361870.htmlhttp://www.anz.com/edna/dictionary.asp?action=content&content=offerhttp://www.anz.com/edna/dictionary.asp?action=content&content=cheque_accounthttp://www.anz.com/edna/dictionary.asp?action=content&content=profithttp://www.anz.com/edna/dictionary.asp?action=content&content=interesthttp://www.anz.com/edna/dictionary.asp?action=content&content=deposithttp://www.anz.com/edna/dictionary.asp?action=content&content=deposithttp://www.anz.com/edna/dictionary.asp?action=content&content=interesthttp://www.anz.com/edna/dictionary.asp?action=content&content=profithttp://www.anz.com/edna/dictionary.asp?action=content&content=cheque_accounthttp://www.anz.com/edna/dictionary.asp?action=content&content=offerhttp://www.blurtit.com/q361870.html
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    1.3 HISTORY OF BANK:

    The first banks were probably the religious temples of the ancient world,

    and were probably established in the third millennium B.C. Banks

    probably predated the invention of money. Deposits initially consisted of

    grain and later other goods including cattle, agricultural implements, and

    eventually precious metals such as gold, in the form of easy-to-carry

    compressed plates. Temples and palaces were the safest places to store

    gold as they were constantly attended and well built. As sacred places,

    temples presented an extra deterrent to would-be thieves.

    Banking in India originated in the last decades of the 18th century. The

    first banks were The General Bank of India which started in 1786, and the

    Bank of Hindustan, both of which are now defunct. The oldest bank in

    existence in India is the State Bank of India, which originated in the Bank

    of Calcutta in June 1806, which almost immediately became the Bank of

    Bengal. This was one of the three presidency banks, the other two being

    the Bank of Bombay and the Bank of Madras, all three of which were

    established under charters from the British East India Company. For The

    three banks merged in 1921 to form the Imperial Bank of India, which,

    upon India's independence, became the State Bank of India. Indian

    merchants in Calcutta established the Union Bank in 1839,. The

    Allahabad Bank, established in 1865 and still functioning today, is theoldest Joint Stock bank in India. The first entirely Indian joint stock bank

    was the Oudh Commercial Bank, established in 1881 in Faizabad. The

    next was the National Bank established in Lahore in 1895, which is now

    one of the largest banks in India.

    http://en.wikipedia.org/wiki/Bankinghttp://en.wikipedia.org/wiki/Templehttp://en.wikipedia.org/wiki/Goldhttp://en.wikipedia.org/wiki/Bank_of_Bengalhttp://en.wikipedia.org/wiki/Bank_of_Bengalhttp://en.wikipedia.org/wiki/Bank_of_Bombayhttp://en.wikipedia.org/wiki/Bank_of_Madrashttp://en.wikipedia.org/wiki/Imperial_Bank_of_Indiahttp://en.wikipedia.org/wiki/Allahabad_Bankhttp://en.wikipedia.org/wiki/Faizabadhttp://en.wikipedia.org/wiki/Lahorehttp://en.wikipedia.org/wiki/Lahorehttp://en.wikipedia.org/wiki/Faizabadhttp://en.wikipedia.org/wiki/Allahabad_Bankhttp://en.wikipedia.org/wiki/Imperial_Bank_of_Indiahttp://en.wikipedia.org/wiki/Bank_of_Madrashttp://en.wikipedia.org/wiki/Bank_of_Bombayhttp://en.wikipedia.org/wiki/Bank_of_Bengalhttp://en.wikipedia.org/wiki/Bank_of_Bengalhttp://en.wikipedia.org/wiki/Goldhttp://en.wikipedia.org/wiki/Templehttp://en.wikipedia.org/wiki/Banking
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    Around the turn of the 20th Century, the Indian economy was passing

    through a relative period of stability. Indians had established small banks,

    most of which served particular ethnic and religious communities.

    The period between 1906 and 1911, saw the establishment of banks

    inspired by the Swadeshi movement. The Swedish movement inspired

    local businessmen and political figures to found banks of and for the

    Indian community. A number of banks established then have survived to

    the present such as Bank of India, Corporation Bank, Indian Bank, Bank

    of Baroda, Canara Bank and Central Bank of India. And as the time

    passed on, the Indian economy saw tremendous increase in the number of

    banks establishing in India with modern technologies and innovative

    ideas.

    For the past three decades India's banking system has several outstanding

    achievements to its credit. The most striking is its extensive reach. It is no

    longer confined to only metropolitans or cosmopolitans in India. In fact,Indian banking system has reached even to the remote corners of the

    country. This is one of the main reason of India's growth process.

    http://en.wikipedia.org/wiki/Swadeshihttp://en.wikipedia.org/wiki/Bank_of_Indiahttp://en.wikipedia.org/wiki/Corporation_Bankhttp://en.wikipedia.org/wiki/Indian_Bankhttp://en.wikipedia.org/wiki/Bank_of_Barodahttp://en.wikipedia.org/wiki/Bank_of_Barodahttp://en.wikipedia.org/wiki/Canara_Bankhttp://en.wikipedia.org/wiki/Central_Bank_of_Indiahttp://en.wikipedia.org/wiki/Central_Bank_of_Indiahttp://en.wikipedia.org/wiki/Canara_Bankhttp://en.wikipedia.org/wiki/Bank_of_Barodahttp://en.wikipedia.org/wiki/Bank_of_Barodahttp://en.wikipedia.org/wiki/Indian_Bankhttp://en.wikipedia.org/wiki/Corporation_Bankhttp://en.wikipedia.org/wiki/Bank_of_Indiahttp://en.wikipedia.org/wiki/Swadeshi
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    1.4 DEFINITIONS OF BANK:

    According to professor Crowther , A bank is one that collects

    money from those who have its spare or who are saving it out of

    their income and lends the money to those who required it.

    Section 5(b) of the BANKING REGULATION ACT, 1949

    defines banking as accepting for the purpose of lending or investment of deposits of money from the public, repayable on

    demand or otherwise and withdrawable by cheque, draft, and

    order or otherwise. Section 49A prohibits any institution other

    than bank to accept deposit money from public withdrawable by

    cheque.

    In 1899, the United States Supreme define a bank: A bank is an

    institution, usually incorporated with power to issue its

    promissory notes intended to circulate as money (known as bank

    notes); or to receive the money of others on general deposit, to

    form a joint fund that shall be used by the institution, for its own

    benefit, for one or more of the purposes of making temporaryloans and discounts; of dealing in notes, foreign and domestic

    bills of exchange, coin, bullion, credits, and the remission of

    money; or with both these powers, and with the privileges, in

    addition to these basic powers, of receiving special deposits and

    making collections for the holders of negotiable paper, if the

    institution sees fit to engage in such business.

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    1.5 TYPES OF BANK:

    Chart 1:- Types of Bank

    Source: Researcher Methodology.

    1) Central Bank:

    A central bank is the bank for a country. It acts as a lender of banking

    system. They are bankers to the government, bankers bank and ultimate

    custodian of nations foreign exchange reserves. A central bank, reserve

    bank, or monetary authority is a banking institution granted the exclusive

    privilege to lend a government its currency. It has a monopoly on creating

    Typesof

    Bank

    CentralBank

    ComercialBank

    Co-operative

    Bank

    DevelopmentBank

    Exhange

    Bank

    InternationalBank

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    the currency of that nation, which is loaned to the government in the form

    of legal tender. It is a bank that can lend money to other banks in times of

    need. There are different central banks such as-Reserve Bank of India in

    India, Bank of England in U.K., and Federal Reserve System in U.S.

    2) Commercial Bank:

    A bank which undertakes all kinds of ordinary banking business is called

    as commercial bank. A commercial bank is a type of financial

    intermediary and a type of bank. Commercial banking is also known as

    business banking. It is a bank that provides checking accounts, savingsaccounts, and money market accounts and that accepts time deposits. It

    provides money and credit for commercial and trade activities it also

    grants loans and advances. They also perform certain agency services.

    There are several commercial banks such as Bank of Maharashtra,

    Punjab National Bank, Bank of India, Canara Bank, and State Bank of

    India.

    3) Co-operative Bank:

    A co-operative bank is a financial entity which belongs to its members,

    who are at the same time the owners and the customers of their bank. Co-

    operative banks are often created by persons belonging to the same local

    or professional community or sharing a common interest. Co-operative

    banks generally provide their members with a wide range of banking and

    financial services like loans, deposits, banking accounts. There are some

    co-operative banks such as-Thane Bharat Sahakari Bank, Shyamrav

    Vitthal Sahakari Bank, Thane Janata Sahakari Bank.

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    4) Development Bank:

    The banks which look after development in the field of industry,

    commerce are called as development banks. They are governed by RBI

    norms. The first development bank In India incorporated immediately

    after independence in 1948 under the Industrial Finance Corporation Act

    as a statutory corporation to pioneer institutional credit to medium and

    large-scale. Then after in regular intervals the government started new

    and different development financial institutions to attain the different

    objectives. There are development banks such as Asian Development

    Bank, Industrial Development Bank of India, Small Industry development

    Bank.

    5) Exchange Bank:

    The bank which looks after dealing in foreign currencies are exchange

    banks. They have special authority to deal with foreign currencies. They

    are governed by rules and regulation of Reserve Bank of India as well asgovernment of India .For example EXIM Bank.

    6) International Bank:

    The banks whose origin is at outside of the country are called as

    International Bank. They have their branches worldwide. They have to

    follow the principles of Reserve Bank of India. For example: ICICI Bank,HDFC Bank. International banks offer various financial and legal benefits

    to accountholders. In fact, individuals and organizations have been

    benefiting from international banking for many years. Usually, only high

    net worth clients hold accounts in international banks.

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    1.7 FUNCTIONS OF BANK:

    Chart No: 2:- Functions of bank:

    Source: Researchers Methodology.

    Functions

    of Bank

    PrimaryFunctions

    Accepting

    Deposits

    Lending

    Money

    SecondaryFunctions

    Agency

    Functions

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    Deriving from the definitions and viewed solely from the point view of

    customers, bank essentially performs the following function:

    1. PRIMARY FUNCTIONS OF BANK:

    The primary functions of a bank is usually accepting deposits from

    the public and lending money to the needy people. Both these

    functions are explained in detail below:

    Accepting deposits from the public.-The primary functions of bank is accepting money in the form of

    deposits from the public and further lend that money to the needy

    people to earn an income in the form of Interest. The money is accepted

    by bank as a deposit for safe keeping. The people or customers of bank

    deposits money in the bank to earn interest income instead of keeping

    that money idle at home. However, Bank also uses this money to earn

    interest from people who are in need of money. In this case, the interest

    rate charged to the borrower by the bank is usually higher than from

    what it gives to its depositor. This is, in true sense, the actual business

    of the bank.

    The bank accepts the money from the public in the form of following

    deposits:

    a) Savings Deposit: The saving deposit is one of the most popular

    deposits account among the savers. The main advantage of savings

    account is that you easily deposit and withdraw money from the

    bank and one can also earn interest on the money lying in the

    account. The rate of interest given by the bank on deposit in

    savings account is usually less than any other bank accounts. One

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    can withdraw money from this account for a fixed number of

    times.

    b) Current Deposit: Current deposit or current A/c are mainly usedby the business people who need to frequently deposit and make

    payments from their accounts. A current holder can withdraw

    money from his account any number of times during a month.

    However, such a current holder does not earn any interest income

    on his deposits. Since the rate of interest provided in the current

    deposits is zero.

    c) Fixed Deposit: The fixed deposit is also known as term deposit.

    Since, the deposits in case of fixed deposit are accepted by a bank

    for a fixed term or period. Such an account earns a higher rate of

    interest than the savings bank account usually between 8 to 10 %.

    However, the money of the a/c holder gets blocked for a fixedperiod of time. The fixed deposit a/c holder gets money back only

    on the date of maturity. And if he wishes to withdraw the money

    before the end of the fixed period or maturity, he may have to

    accept a lower rate of interest as a penalty for not having retained

    the deposit with the bank for the specified period.

    d) Recurring Deposit: The variation of the fixed deposit is the

    Recurring deposit account where the holder of this account need to

    deposit a fixed amount of money at fixed interval (every

    week/month) for a particular period of time, say a year or two as

    per his convenience. However, the holder is not allowed to

    withdraw money from this account before the fixed period. He can

    do so only at the end of the fixed period.

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    Lending money to public.-

    The bank acts as an intermediary between the people who have money

    to lend and the people who dont have money to carry business

    transactions. The bank lends money to the people in the form of loans,

    advances, overdrafts, etc.

    There are three types of loans depending upon their tenure of

    repayment -

    i. Short term loan

    ii. Medium term loan

    iii. Long term loan

    Short term loans are those which have to be repaid in a very short

    period of time say 1 or 3 years and the rate of interest charged by the

    bank in this type of loan is very high since, the repayment period is

    very less. Medium term loans are those which are for 5 to 10 years.

    The rate of interest charged by the bank is moderate. Long term loans

    are those which have to be repaid after a long period of time say 10

    years or more and the rate of interest charged by the bank is very less

    as compared to others since, the repayment period is very high.

    Nowadays, depending upon the nature there are also other types of

    loans provided by the banks such as personal loans, housing loans,

    vehicle loans, educational loans, agricultural loans , etc.

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    2. SECONDARY FUNCTIONS OR AGENCY FUNCTIONS:

    The banks in todays modern world perform variety of

    functions other than its primary functions. These functions are popularly

    known or called as Secondary or Agency functions of the bank. Some of

    the agency functions of bank are listed below:

    i. Transferring money from one place to other.- Bank transfers the money of both domestic and foreign from one place

    to another place. This is known as a remittance services. Bank issues

    demand draft, bankers cheque, money order for transferring the

    money.

    ii. Acts as a trustee.-

    Bank acts as trustee of bank for various purposes. Whenever a

    company issues a debenture, it has to appoint intermediary to protect

    the interest of the debenture holder.

    iii. Keeping valuable in custody.-

    Bankers are in the business providing the security to the money and

    valuable of the general public. Bank provides locker system.

    iv. Government Business.- Banks accepts tax and non-tax receipts on behalf of government.

    Pension payments and tax refund also take place through bank.

    v. Maturity Transformation.- Bank borrow more on demand debt and short term debt, but provide

    more long term loan.

    Thus, the above all were the primary as well as secondary functions of

    banks.

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    Chapter 2: BANKING IN INDIA BEFORE LPG

    2.1 INSIGHTS FROM INDIAN ECONOMIC HISTORY:

    From independence till the later part of the 1980s, India economic

    approach was mainly based on government control and a centrally

    operated market. The country did not have a proper consumer oriented

    market and foreign investments were also not coming in. This did not do

    anything good to the economic condition of the country and as such the

    standard of living of the people did not go up.

    Even if the economic liberalization policies were undertaken, it did not

    find much support and the country remained in its backward economic

    state. The imports started exceeding the exports and the India suffered

    huge balance of payment problems. The IMF asked the country for thebailout loan. The fall of the Soviet Union, a main overseas business

    market of India, also aggravated the problem. The country at this stage

    was in need of an immediate economic reform.

    The Indian Banking sector was also one of the victims of this. And the

    failure of banking sector resulted into the worsening of the fall out

    situation. Since, Banks are the most important component of any financialsystem. They play important role of channelizing the savings of surplus

    sectors to deficit sectors. The efficiency and competitiveness of banking

    system defines the strength of any economy. Indian economy was not an

    exception to this and even then the banking system in India also played a

    vital role in the process of economic growth and development.

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    Banking sector is the major sector that contributes substantially to the

    finance of national economy, efficiency of commercial banks is one of

    the most interesting and important issues for both the government and

    private sector. After the series of banking sector reforms in last decade

    the Indian commercial banks has pass through certain developments and

    challenges. The Indian banking system has been regulated for most of its

    subsistence.

    Without a sound and effective banking system in India it cannot have a

    healthy economy. The banking system of India should not only be hassle

    free but it should be able to meet new challenges posed by the technology

    and any other external and internal factors.

    For the past two decades India's banking system has several outstanding

    achievements to its credit. The most striking is its extensive reach. It is no

    longer confined to only metropolitans or cosmopolitans in India. In fact,

    Indian banking system has reached even to the remote corners of the

    country. This is one of the main reasons of India's growth process. And

    all this is because of the LPG (Liberalization, Privatization and

    Globalization) which was initiated by the Government of India in the year

    1991.

    The government's regular policy for Indian bank since 1969 has paid rich

    dividends with the nationalization of 14 major private banks of India.Not long ago, an account holder had to wait for hours at the bank

    counters for getting a draft or for withdrawing his own Money. Today, he

    has a choice. Gone are days when the most efficient bank transferred

    money from one branch to other in two days. Now it is simple as instant

    messaging or dialing a number and ordering a pizza. Money has become

    the order of the day.

    http://finance.indiamart.com/investment_in_india/banking_in_india.htmlhttp://finance.indiamart.com/investment_in_india/banking_in_india.htmlhttp://finance.indiamart.com/investment_in_india/banking_in_india.htmlhttp://finance.indiamart.com/investment_in_india/banking_in_india.html
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    This is why it becomes quintessential for all of us to look back and

    understand the pre Liberalization, Privatization and Globalization era of

    our Indian banking system.

    The first bank in India, though conservative, was established in 1786.

    From 1786 till today, the journey of Indian Banking System before LPG

    can be segregated into three distinct phases. They are as mentioned

    below:

    Early phase from 1786 to 1969 of Indian Banks Nationalization of Indian Banks and up to 1991 prior to Indian

    banking sector Reforms.

    New phase of Indian Banking System with the advent of Indian

    Financial & Banking Sector Reforms after 1991.

    To make this journey more explanatory, we can prefix the scenario as

    Phase I, Phase II and Phase III.

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    2.2 PHASE - I (Early Phase of Indian banks):

    The General Bank of India was set up in the year 1786. The Next was

    Bank of Hindustan and Bengal Bank. The East India Company

    established Bank of Bengal (1809), Bank of Bombay (1840) and Bank of

    Madras (1843) as independent units and called it Presidency Banks.

    These three banks were amalgamated in 1920 and Imperial Bank of India

    was established which started as private shareholders banks, mostly

    Europeans shareholders.

    In 1865 Allahabad Bank was established and first time exclusively byIndians, Punjab National Bank Ltd. was set up in 1894 with headquarters

    at Lahore. Between 1906 and 1913, Bank of India, Central Bank of India,

    Bank of Baroda, Canara Bank, Indian Bank, and Bank of Mysore were

    set up. Reserve Bank of India came in 1935.

    During the first phase the growth was very slow and banks also

    experienced periodic failures between 1913 and 1948. There were

    approximately 1100 banks, mostly small. To streamline the functioning

    and activities of commercial banks, the Government of India came up

    with The Banking Companies Act, 1949 which was later changed to

    Banking Regulation Act 1949 as per amending Act of 1965 (Act No. 23

    of 1965). Reserve Bank of India was vested with extensive powers for the

    supervision of banking in India as the Central Banking Authority.

    During those days public has lesser confidence in the banks. As an

    aftermath deposit mobilization was slow. Abreast of it

    the savings bank facility provided by the Postal department was

    comparatively safer. Moreover, funds were largely given to traders.

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    2.3 PHASE - II (Banking in India prior LPG):

    Government took major steps in this Indian Banking Sector Reform after

    independence. In 1955, it nationalized Imperial Bank of India with

    extensive banking facilities on a large scale especially in rural and semi-

    urban areas. It formed State Bank of India to act as the principal agent of

    RBI and to handle banking transactions of the Union and State

    Governments all over the country.

    Seven banks forming subsidiary of State Bank of India was nationalizedin 1960 on 19th July, 1969, major process of nationalization was carried

    out. It was the effort of the then Prime Minister of India, Mrs. Indira

    Gandhi. 14 major commercial banks in the country were nationalized.

    Second phase of nationalization Indian Banking Sector Reform was

    carried out in 1980 with seven more banks. This step brought 80% of thebanking segment in India under Government ownership.

    The following are the steps taken by the Government of India to Regulate

    Banking Institutions in the Country:

    1949: Enactment of Banking Regulation Act.

    1955: Nationalization of State Bank of India.

    1959: Nationalization of SBI subsidiaries.

    1961: Insurance cover extended to deposits.

    1969: Nationalization of 14 major banks.

    1971: Creation of credit guarantee corporation.

    1975: Creation of regional rural banks.

    1980: Nationalization of seven banks with deposits over 200 crore.

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    After the nationalization of banks, the branches of the public sector bank

    India rose to approximately 800% in deposits and advances took a huge

    jumpby11,000%.

    Banking in the sunshine of Government ownership gave the public

    implicit faith and immense confidence about the sustainability of these

    institutions. However, during these days the operational functioning

    of the Indian banks was totally restricted to India and also the

    foreign investment were totally disallowed.

    Also the maximum participation of government in the banking and othersectors created at thick wall which restricted or prevented them from

    going global and over a period of time, the whole entrepreneurial abilities

    of a people were tied down to the myriad of all controls with a set of

    regulations and licenses - so much so that the Indian economy was called

    a License Raj . So, When you want to produce something, you needs a

    licence, to increase production you needs a licence, to re-allocate yourresources, you needed a licence - every decision was taken by the Babus

    (Bureaucrats)) rather than the entrepreneurs themselves. And to these

    myriads of controls and regulations, the entire productive potential was

    tied down. Later on, in true sense Liberalization was basically initiated

    for unleashing the productive potential of people in terms of reducing the

    kind of constraints imposed over a period of time upon the entrepreneurs.This is the true meaning of liberalization. And privatization was meant

    for the minimizing the participation of the government and instead grant

    license for private players while globalization was for opening the doors

    for the foreign investment and private new entrants or players from the

    outside world.

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    2.4 Phase III (Indian Banking after LPG):

    This phase has introduced many more products and facilities in the

    banking sector in its reforms measure. In 1991, under the chairmanship of

    M Narashimham, a committee was set up by his name which worked for

    the liberalization of banking practices.

    As a result of these reforms or after these reforms, the country is flooded

    with foreign banks and their ATM stations. Efforts are being put to give a

    satisfactory service to customers. Phone banking and net banking isintroduced. The entire system became more convenient and swift. Time is

    given more importance than money. The approach of Indian banks was

    transformed from profit oriented to the customer oriented or service

    oriented. Customer choice and satisfaction gained more importance.

    Since, there is constant bombarding from the foreign competitors.

    The financial system of India has shown a great deal of resilience. It issheltered from any crisis triggered by any external macroeconomics

    shock as other East Asian Countries suffered. This is all due to a flexible

    exchange rate regime, the foreign reserves are high, the capital account is

    not yet fully convertible, and banks and their customers have

    limited foreign exchange exposure.

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    Chapter 3: LPG A major transformation

    in Indian Financial System

    3.1 PARADIGM SHIFT IN THE INDIAN ECONOMY:

    It is a fact that any national story is often a tale of turning points. When a

    catastrophe takes place, the mindset of a nation changes and it decides the

    course of its destiny. If August 15, 1947 marked the Indian Independence

    - from political slavery to colonial power, then definitely August of 1991could be marked as the beginning of Indian Economic Freedom.

    Many of us are alive to see the historical realities of the rise and fall of

    nations. We realize that it is those who had the ability to innovate have

    always won the day. If you look at the history of human civilization, we

    see that those who had the ability to innovate, may be a war horse, may be

    cannon or may be a steam engine have won the day.

    In early 1990s the Indian economy had similarly witnessed some

    dramatic policy changes in the form of LPG. It was in this 1990s period

    when the first initiation towards globalization and economic liberalization

    was undertaken by Dr Manmohan Singh, who was the Finance Minister

    of India under the Congress government headed by P.V. NarashimhamRao. This is perhaps the milestone in the economic growth if India and it

    aimed towards welcoming globalization. Since, the liberalization plan,

    the economic condition gradually started improving and today India is

    one of the fastest growing economies in the world with an average yearly

    growth rate of around 6-7%.

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    The idea behind the new economic model known as Liberalization,

    Privatization and Globalization in India (LPG) , was to make the

    Indian economy one of the fastest growing economies in the world. An

    array of reforms was initiated with regard to industrial, trade and social

    sector to make the economy more competitive. The economic changes

    initiated have had a dramatic effect on the overall growth of the economy.

    It also heralded the integration of the Indian economy into the global

    economy.

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    3.2 BUT ESSENTIALLY - WHAT IS LPG?

    Since after the post independence period, we had adopted economic

    strategy of planned growth. This policy continued up to 1991 in which

    the State had to play a major role. Over a period of time, the whole

    entrepreneurial abilities of a people were tied down to the myriad of all

    controls with a set of regulations and licenses - so much so that the Indian

    economy was called a Licen se Raj. When you want to produce

    something, you needs a licence, to increase production you needs alicence, to re-allocate your resources, you needed a licence - every

    decision was taken by the Babus (Bureaucrats)) rather than the

    entrepreneurs themselves. And to these myriads of controls and

    regulations, the entire productive potential was tied down. Liberalization

    basically meant unleashing the productive potential of people in terms of

    reducing the kind of constraints imposed over a period of time upon theentrepreneurs. This is the true meaning of liberalization.

    Over a period of time in the 1950-60s when the private sector was not

    developed enough, it was only to be expected that the Government would

    need to come in a big way and take a lead in the industry as a producer.

    But in the spate of enthusiasm we overdid it so much so that by 1991 wewere boasting of PSUs commanding heights in the Indian economy over

    the private sector. It turned out that, if you looked at the total investment

    made is above Rs.4, 00,000 crore in the Public Sector Undertakings, Rs.2,

    50,000 crores for the State level Public Sector Undertakings and what is

    the rate of return that the country has given on this, it is really 2.5%. So

    we had to face a very strange situation in 1991 where the Government

    was borrowing from the market at the rate of 14 % and was investing

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    where the rate of return was only 2.5 %. But this Just could not go on.

    This was a sure recipe for disaster and indeed it did strike us. No matter

    you think how special you are, you are not immune from the basic laws

    of economics and we were made to realize that in terms of a crisis which

    started in 1991. And as a result privatization was meant or initiated for

    the minimizing the participation of the government and instead giving an

    opportunity or chance to private players by granting license to them while

    globalization was for opening the doors of Indian economy for the

    foreign investment and private new entrants from the outside world. And

    it was from then onwards that we started changing our policies , mindsets and have now come a long way.

    In other words, the need for the Liberalization, Privatization and

    Globalization arised due to the Indian economy which was in deep crisis

    in July 1991, when foreign currency reserves had plummeted to almost $1

    billion; Inflation had roared to an annual rate of 17 percent; fiscal deficitwas very high and had become unsustainable; foreign investors and NRIs

    had lost confidence in Indian Economy. Capital was flying out of the

    country and we were close to defaulting on loans. Along with these

    bottlenecks at home, many unforeseeable changes swept the economies of

    nations in Western and Eastern Europe, South East Asia, Latin America

    and elsewhere, around the same time. These were the economiccompulsions at home and abroad that called for a complete overhauling

    of the Indias economic policies and programs which ultimately paved the

    way for economic reforms like LPG (Liberalization, Privatization and

    Globalization) in India. These economic reforms initiated by government

    of India in early 1990s later on have brought about a sea change in

    operational environment, its functioning and outlook of Indian banks and

    the financial system on a whole.

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    3.3 MEASURES FOR INITIATING LPG IN INDIA:

    The Major measures initiated as a part of the liberalization, Privatization

    and globalization strategy in the early nineties by the government of India

    included the following:

    Devaluation: The first step towards globalization was taken with the

    announcement of the devaluation of Indian currency by 18-19 percent

    against major currencies in the international foreign exchange market. In

    fact, this measure was taken in order to resolve the BOP crisis.

    Disinvestment - In order to make the process of globalization smooth,

    privatization and liberalization policies are moving along as well. Under

    the privatization scheme, most of the public sector undertakings have

    been/ are being sold to private sector.

    Dismantling of The Industrial Licensing Regime At present, only six

    industries are under compulsory licensing mainly on accounting of

    environmental safety and strategic considerations. A significantly

    amended locational policy in tune with the liberalized licensing

    policy is in place. No industrial approval is required from the government

    for locations not falling within 25 kms of the periphery of cities having apopulation of more than one million.

    Allowing Foreign Direct Investment (FDI) across a wide spectrum of

    industries and encouraging non-debt flows. The Department has put in

    place a liberal and transparent foreign investment regime where most

    activities are opened to foreign investment on automatic route without

    any limit on the extent of foreign ownership. Some of the recent

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    initiatives taken to further liberalize the FDI regime, inter alias, include

    opening up of sectors such as Insurance (upto 26%); development of

    integrated townships (upto 100%); defence industry (upto 26%);

    tea plantation (upto 100% subject to divestment of 26% within five years

    to FDI); enhancement of FDI limits in private sector banking, allowing

    FDI up to 100% under the automatic route for most manufacturing

    activities in SEZs; opening up B2B e-commerce; Internet Service

    Providers (ISPs) without Gateways; electronic mail and voice mail to

    100% foreign investment subject to 26% divestment condition; etc. The

    Department has also strengthened investment facilitation measuresthrough Foreign Investment Implementation Authority (FIIA).

    Non Resident Indian Scheme the general policy and facilities for

    foreign direct investment as available to foreign investors/ Companies are

    fully applicable to NRIs as well. In addition, Government has extended

    some concessions especially for NRIs and overseas corporate bodieshaving more than 60% stake by NRIs.

    The reduction of the peak customs tariff from over 300 per cent prior

    to the 30 per cent rate that applies now. Severe restrictions on short-term

    debt and allowing external commercial borrowings based on external debtsustainability.

    Wide-ranging financial sector reforms in the banking, capital

    markets, and insurance sectors, including the deregulation of interest

    rates, strong regulation and supervisory systems, and the introduction of

    foreign/private sector competition.

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    Chapter 4: IMPACT OF GLOBALIZATION ON

    INDIAN BANKING INDUSTRY

    4.1 AFTERMATH EFFECT OF LPG IN INDIA :

    The most important thing that happened in 1991 is that the Indian

    economy started increasingly integrating into the world economy. India

    certainly will be not left out in the way side in the industrial revolution of our time. Sure enough Indian is already in the forefront of Information

    Technology which is beginning to change our lives so dramatically.

    With the onset of these reforms to liberalize the Indian economy in July

    of 1991, a new chapter has dawned for India and her billion plus

    population. This period of economic transition has had a tremendousimpact on the overall economic development of almost all major sectors

    of the economy, and its effects over the last decade can hardly be

    overlooked. Besides, it also marks the advent of the real integration of the

    Indian economy into the global economy.

    This era of reforms has also ushered in a remarkable change in the Indianmindset, as it deviates from the traditional values held since

    Independence in 1947, such as self reliance and socialistic policies of

    economic development, which mainly due to the inward looking

    restrictive form of governance, resulted in the isolation, overall

    backwardness and inefficiency of the economy, amongst a host of other

    problems. This despite the fact, that India had always the potential to be

    on the fast track to prosperity.

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    Now that India is in the process of restructuring her economy, with

    aspirations of elevating herself from her present desolate position in the

    world, the need to speed up her economic development is even more

    imperative. And having witnessed the positive role that Foreign Direct

    Investment (FDI) has played in the rapid economic growth of most of the

    Southeast Asian countries and most notably China, India has embarked

    on an ambitious plan to emulate the successes of her neighbors to the east

    and is trying to sell herself as a safe and profitable destination for FDI.

    Globalization has many meanings depending on the context and on theperson who is talking about. Though the precise definition of

    globalization is still unavailable a few definitions are worth viewing,

    Guy Brainbant, says that the process of globalization not only includes

    opening up of world trade, development of advanced means of

    communication, internationalization of financial markets, growingimportance of MNCs, population migrations and more generally

    increased mobility of persons, goods, capital, data and ideas but also

    infections, diseases and pollution.

    The term globalization refers to the integration of economies of the world

    through uninhibited trade and financial flows, as also through mutualexchange of technology and knowledge. Ideally, it also contains free

    inter-country movement of labour.

    In context to India, this implies opening up the economy to foreign direct

    investment by providing facilities to foreign companies to invest in

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    different fields of economic activity in India, removing constraints and

    obstacles to the entry of MNCs in India, allowing Indian companies to

    enter into foreign collaborations and also encouraging them to set up joint

    ventures abroad; carrying out massive import liberalization programs by

    switching over from quantitative restrictions to tariffs and

    Import duties, therefore globalization have been identified with the policy

    reforms of 1991 in India.

    Globalization in India has allowed companies to increase their base of

    operations, expand their workforce with minimal investments, andprovide new services to a broad range of consumers.

    The process of globalization has been an integral part of the recent

    economic progress made by India. Globalization has played a major role

    in export-led growth, leading to the enlargement of the job market in

    India.

    One of the major forces of globalization in India has been in the growth

    of outsourced IT and business process outsourcing (BPO) services and

    also banking as well as other financial services. The last few years have

    seen an increase in the number of skilled professionals in India employed

    by both local and foreign companies to service customers in the US and

    Europe in particular. Taking advantage of Indias lower cost but educated

    and English-speaking work force, and utilizing global communications

    technologies such as voice-over IP (VOIP), email and the internet,

    international enterprises have been able to lower their cost base by

    establishing outsourced knowledge-worker operations in India.

    http://www.economywatch.com/economy-articles/globalization-in-india.htmlhttp://www.economywatch.com/economy-articles/globalization-in-india.htmlhttp://www.economywatch.com/economy-articles/globalization-in-india.htmlhttp://www.economywatch.com/economy-articles/globalization-in-india.htmlhttp://www.economywatch.com/economy-articles/globalization-in-india.htmlhttp://www.economywatch.com/economy-articles/globalization-in-india.html
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    Globalization in India has been advantageous for companies that have

    ventured in the Indian market. By simply increasing their base of

    operations, expanding their workforce with minimal investments, and

    providing services to a broad range of consumers,

    large companies entering the Indian market have opened up many

    profitable opportunities.

    But Globalization, of course, was as much as an opportunity as it was

    a challenge.

    First and foremost, an opportunity of specializing in areas of comparativeadvantage and thus achieving the benefits of skill especially as there is

    now increasingly the possibility of gradual access to worlds best

    technology determined by commercial terms of trade rather than

    patronizing the terms of aid.

    When LPG came in India in 1991 it was a major turning point. When weall recall that for the first time we had a situation where the Indian

    economy was almost a marginalized one. Our people had forgotten about

    the glories of the Indian economy, foreign exchange reserves dwindled to

    a level of less than one billion dollars and the nation was on the verge of

    bankruptcy. We were very close on the brink of default and that was the

    time when finally changes started taking place in a positive manner.Economic reforms started taking place in a big way.

    http://www.economywatch.com/economy-articles/globalization-in-india.htmlhttp://www.economywatch.com/economy-articles/globalization-in-india.html
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    4.2 EFFECT OF LPG ON INDIAN BANKING SECTOR :

    If we look at the Indian economic reforms, we can think of two distinct

    facets - technically we call them micro economic stabilization and

    structural adjustments. Micro economic stabilization is basically meant to

    Stabilize the economy, whereas structural advantage essentially involved

    re-structuring of the whole economy and that process is divided into three

    core areas

    i) Liberalization

    ii) Privatizationiii) Globalization.

    These three are popularly known as LPG. Although LPG (Liquid

    Petroleum Gas) is explosive but this LPG combination has been a

    welcome sign throughout the world.

    As far as banking in India is concerned, there are three distinct spells of development of banking industry in post independent India, the pre-

    nationalization era from 1947 to 1969, the post-nationalization cum pre

    liberalization era from 1969 to 1991 and the neo-liberalization era from

    1991 onwards. The first phase was mostly city-centric private Banking

    marked by frequent failures and liquidation of Banks and consequent

    pauperization of numerous poor and middle class depositors and loss of jobs for the employees.

    The post-nationalization era saw a sea change in the Banking scenario:

    financial stability of Public Sector Banks (PSBs) controlling more than

    84% of Banking business of the country, PSBs commanding trust and

    confidence of the Banking-public, expansion of Branch net-work of

    Banks particularly in hitherto unbanked rural and semi-urban centres ,

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    opening up the banking services accessible to the rural poor, expansion of

    credit to agriculture, small scale industries and small entrepreneurs,

    artisans even to the marginal farmers, small shop owners, vegetable

    vendors etc. Such expansion of Branch network, coupled with such mass-

    banking, created considerable job opportunities on the one hand, and, on

    the other, it helped a green revolution on the agricultural sector, obviating

    dependence of import of food grains, as also a spurt in the development

    of Small and Medium Scale Industries. It also rescued a vast section of

    the rural poor from the exploitation by village-money-lenders. By tapping

    the hitherto untapped huge rural savings, the PSBs could help the growthof large-scale and capital intensive industries too. Even the most ardent

    critics of Public Sector too have had to recognize and appreciate the

    laudable role of PSBs towards development of economic self reliance.

    During this post nationalization era, Regional Rural Banks (RRBs) were

    established in 1975 onwards under the auspices of PSBs to cater to thecredit needs of rural-India. Till 1990, priority sector lending constituted

    over 70% of the advance portfolio of RRBs giving further fillip to the

    rural economy. During the last four decades of their productive existence,

    the PSBs have taken up the services of employees and the liability of

    depositors of number of Private Banks going on liquidation due to

    mismanagement by and the greed of their private owners.

    With the onset of World Bank-IMF dictated reforms, euphemistically

    called liberalization, successive Governments at the centre then were

    consistently been trying to undo all the good work of the PSBs as also to

    dismantle and privatize the PSBs altogether.

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    On 14th August 1991, the Government of India (GOI) appointed a

    Committee headed by Mr. M. Narashimham (called Narashimham

    Committee I) to suggest the modus operandi for reforms of the

    Banking Sector. On 16th November 1991, the said Committee submitted

    its Repost suggesting downsizing of PSBs through closure of Branches,

    merger of PSBs, reduction of priority sector lending from the then

    prevailing 40% to 10% of total advance portfolio, abolition of Banking

    Service Recruitment Board, granting of more autonomy to PSBs in

    respect of both financial and administrative matters, to reduce the

    supervisory and regulatory control of Reserve Bank of India (RBI), theCentral Bank of the country, and, to top it all, dilution of Government

    Holding in PSBs through suitable amendment of relevant legislations.

    Thereafter, a number of committees, such as Narashimham Committee

    II, Khan Committee, Verma Committee, S.C.Gupta Committee,

    Raghuram Rajan Committee, Anwarul Hoda Committee, to name a few,

    have been appointed to assess the progress in implementation of theRecommendations of the Narashimham Committee I as also to

    suggest measures for carrying forward the reforms of the Banking Sector

    further as per dictates of the World Bank-IMF.

    Following the Recommendations of these Committees, successive

    Governments have persistently been trying to carry forward the reformsdictated by World Bank-IMF. In the process, law has been amended to

    pave the way for reduction of Govt. holding of shares in PSBs from 100%

    to 51% and, in pursuance of such amendment, most of the PSBs (except

    two major PSBs and two subsidiaries of State Bank of India) have made

    public issue of shares, thus, reducing Government holding. Instead of

    filling up more than one-hundred thousand vacant posts through

    employment, the PSBs have reduced its workforce through Voluntary

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    Retirement Scheme on the one hand, and, on the other outsourcing even

    the regular and core banking jobs to outside agencies. The role of RBI, as

    the regulatory and supervisory authority over the banks have been

    redefined and undermined considerably. RRBs have been directed to give

    more emphasis on conventional Banking and, consequently, its priority

    lending stands reduced to around 40% (from 70%) of total advances

    today.

    Still, all is not yet lost altogether, as least, so far our country, India, is

    concerned. Bank employees in India have been fighting relentlesslyagainst the machinations of the successive Governments to the reform the

    Banking Sector at the dictates of the World Bank-IMF combine. It is

    most encouraging that all the nine unions having all-India presence in the

    Banking Industry five Workmens Unions and four Officers Unions

    representing almost 100% of the workforce in the Industry have joined

    hands to form a United Forum of Bank Unions (UFBU). All the Unionsare, in the main, united in principle, against the reforms. Since the onset

    of the reforms regime in 1991, the Bank employees have undertaken,

    apart from other forms of struggle-programmes, not less than 19 one-day

    strike and 3 two-day strike programmes (total 25 days of strike); these

    strikes are apart from the strikes undertaken jointly with other sections of

    Trade Union movement on popular demands.

    Because of all these strike/struggle of Bank Employees and the role

    played by the left parties, the successive Governments have not been able

    to push through their much cherished reforms-programme to the fullest

    extent they wished they could have done, to dismantle the PSBs that they

    would have liked. The PSBs still retain their Nationalized character, save

    and except State Bank of Sourastra (a subsidiary of State Bank of India)

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    which has been merged with State Bank of India, no other PSB has so far

    been merged with any other by way of reform (merger of New Bank of

    India with Punjab National Bank was actuated by commercial

    considerations and not by way of reforms; hence no TU opposed the said

    merger). The top echelons of PSBs, on their part, have not yet been able

    to introduce outsourcing to the extent they would have liked.

    The result is there for all of us to see. Because of the presence of a strong

    and dominant Public Sector, the financial sector in our country, though

    affected, has not crushed down with the melt down of the financial sectorin the United States of America and other major economies of the

    capitalist world; not a single copper of public money has to be spent to

    dole out/save any PSB, none of the depositors in any Bank has lost a

    single farthing of his/her deposit; when the financial giants all over the

    world have been happily off-loading their employees in thousands to tide

    over the crisis, not a single Bank-employee in India has lost his job just toaccommodate the financial health of his/her employer. Pension, the only

    post superannuation succor of employees, still remains assured. It is

    therefore very much important to understand the changing way or pattern

    of the Indian banking sector after the reforms.

    The financial sector reforms in general and the banking reforms inparticular have been a key ingredient of the Indian reforms process. As a

    result of these reforms, statutory pre-emption of banks (in the form of

    high cash reserves and statutory liquidity ratio) got reduced to a great

    extent so was the extent of financial repression. Interestingly the asset

    quality of the Indian banks has improved to a great extent with a distinct

    improvement in capital to risk adjusted assets ratio (CRAR) of banks

    which is much above the stipulated level (9 percent) and drastic reduction

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    in NPA levels, notwithstanding the transition to 90 day delinquency norm

    in 2004.

    Table 3: Indicators of Indian banking reforms

    (Percent)

    Period

    Quality of

    Assets

    Extent of Competition

    (Percentage share in total Bank

    Assets)

    GrossNPL /

    Assets

    NetNPL /

    Assets

    ForeignBanks

    PrivateSector

    Banks

    PublicSector

    Banks

    1996 - 97 7.0 3.3 7.9 7.7 84.4

    2000 - 01 4.9 2.5 7.9 12.6 79.5

    2002 - 03 4.0 1.8 6.9 17.5 75.7

    2003 - 04 3.3 1.2 6.9 18.6 74.5

    2004 - 05 2.5 0.9 6.5 18.2 75.3

    2005 - 06 1.9 0.7 7.2 20.4 72.3

    Source: Reserve Bank of India Survey, 2005 - 06

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    The major impact of banking sector reforms can also be viewed from the

    following chart:

    Chart 4: Indian Banking on the Reforms Path

    Reforms Initiatives Impact on Banks

    1. Deregulation of deposit

    interest rate

    2. Increase in CapitalAdequacy Ratio

    3. Deregulation of lending

    rates

    4. Lower CRR & SLR

    5.

    Asset classification andprovisioning norms

    6. Increase competition

    7. Entry into new business

    lines

    8. Increased thrust on

    banking supervision

    and risk management

    1. Helped banks to gain control

    over cost of deposits

    2. More stability in the bankingsystem

    3. Flexibility to price loan products

    and competitive pricing

    4. Availability of more funds for

    lending

    5.

    Encourage banks to strengthentheir credit and this brought

    down the NPA generate rate

    6. Pressure to retain customers,

    enhance service quality and

    efficiency

    7. Emerge as financial super

    markets and build the top and

    bottom line

    8. Help banks in proper allocation

    of funds across various business

    lines and adapt global best

    practices of risk management to

    enhance their competitiveness.

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    Source: Researchers methodology

    The implications of globalization for a national economy are many.

    Globalization has intensified interdependence and competition between

    economies in the world market. These economic reforms have yielded the

    following significant benefits:

    Globalization in India had a favorable impact on the overall growth

    rate of the economy. ( This is major improvement given that Indias

    growth rate in the 1970s was very low at 3% and GDP growth in

    countries like Brazil, Indonesia, Korea, and Mexico was more thantwice that of India. Though Indias average annual growth rate

    almost doubled in the eighties to 5.9%, it was still lower than the

    growth rate in China, Korea and Indonesia).

    The pickup in GDP growth has helped improve Indias global

    position. Consequently Indias position in the global economy hasimproved from the 8 th position in 1991 to 4th place in 2001; when

    GDP is calculated on a purchasing power parity basis.

    During 1991-92 the first year of Raos reforms program, t he Indian

    economy grew by 0.9%only. However, the Gross Domestic

    Product (GDP) growth accelerated to 5.3 % in 1992-93, and 6.2%1993- 94. A growth rate of above 8% was an achievement by the

    Indian economy during the year 2003- 04. Indias GDP growth rate

    can be seen from the following graph since independence.

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    Chart 5 : India GDP growth rate

    Source: Economic survey 2001

    Due to globalization not only the GDP has increased but also the

    direction of growth in the sectors has also been changed. Earlier

    the maximum part of the GDP in the economy was generated from

    the primary sector but now the service industry, especially banking

    industry, is devoting the maximum part of the GDP. The services

    sector remains the growth driver of the economy with a

    contribution of more than 57 per cent of GDP.

    India is ranked 18th among the worlds leading exporters of

    services (including banking as well as other) with a share of 1.3 per

    cent in world exports. The services sector is expected to benefit

    from the ongoing liberalization of the foreign investment regime

    into the sector. Software, Banking and the ITES-BPO sectors have

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    recorded an exponential growth in recent years. Growth rate in the

    GDP from major sectors of the economy can be seen from the

    following Table.

    Table-6: Structure of the Economy (Percentage)

    (% of GDP) 1984-85 2002-03 2003-04 2004-05

    Agriculture 35.2 26.5 21.7 20.5

    Industry 26.1 22.1 21.6 21.9

    Services 38.7 51.4 56.7 57.6

    Source: Economic Survey 2000 & 2005

    Not only this, globalization also brought about significant changes in theoverall attitude and outlook of Indian financial sector especially in the

    banking sector. The entry of new banks has resulted in the paradigm shift

    in the ways of banking in India. The growing competition, growing

    expectations led to increased awareness amongst banks on the role and

    importance of technology in banking. The arrival of foreign and private

    banks with their superior sate of the art technology based services pushed

    Indian Banks also to follow suit by going in for the latest technologies so

    as to meet of competition and retain their customer base.

    The economic reforms initiated by Government of India have brought

    about a sea change in operational environment, its functioning and

    outlook of Indian banks. The Indian banking industry has been

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    undergoing a metamorphosis since the commencing of liberalization,

    Privatization and Globalization in India.

    Today, post liberalization, privatization and globalization our Indian

    financial system is rapidly changing. Some of the features of this change

    are:

    Increasing sophistication of capital markets Emergence of global investments. Industry consolidation.

    Heightened focus on customer relations. Proliferation of new players entering the market.

    In broader economic view, an efficient financial sector is an engine for

    economic growth. It converts the fuel of savings into the kinetic energy

    for the machine of the economy. The banking industry which is at the

    core of the financial sector must take the lead.

    And exactly same our Indian banking industry is doing right now. This

    dominant position in the financial sector of banking has come from the

    reform process started in the 90s which gave the banking an opportunity.

    In this new environment, old methods of intermediation will not serve the

    purpose. However, it has been empirically proved that every problem is

    an opportunity in disguise.

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    Chapter 5: BANK OF MAHARASHTRA

    Bank Profile

    5.1 INTRODUCTION AND HISTORY:

    i. The fledgling First Steps:

    The bank was founded by a group of visionaries led by the

    late Prof. V.G.Kale and the late Shri. D.K.Sathe and registered as a

    banking company on 16th September, 1935 at Pune. The authorized

    capital was Rs.10 lakhs and issued capital of Rs. 5 lakhs. Their vision was

    to reach out and serve the comman man and meet all their working needs.

    Successive leadership of the Bank and the employees has endeavoured to

    fulfill their vision. Today, Bank of Maharashtra has over 12 millioncustomers across the length and breadth of the country served through a

    network of 1428 branches in 22 states and2 union territories a truly pan

    India bank.

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    Milestones in the journey for nation building:

    The Bank of Maharashtra was registered on 16-09-1935

    Commitment as stated in the prospectus issued on 21-10-1935:

    Steadily to spread its business operations all over Maharashtra and as

    opportunity allows, outside that area offering varied services to the

    general public while trying to be useful to trade, commerce and industry

    consistently with high standards of safety and efficiency

    1936 : Commenced operations on 08-02-1936 in Pune

    1938 : Second branch of the bank was opened in 1938 at Fort, Bombay.

    1940 : Third branch came up at Deccan Gymkhana, Pune

    1944 : Status as Scheduled Bank obtained

    1946 : Deposits crossed Rs One crore mark

    Formed fully owned subsidiary, The Maharashtra Executor &

    Trustee Company

    First branch outside Maharashtra opened in Hubli (Mysore

    Starte, Now Karnataka)

    1949 : Expansion to Andhra Pradesh: Hyderabad branch opened

    1963 : Expansion to Goa: Panjim Branch opened

    1966 : Expansion to Madhya Pradesh: Indore branch opened

    Entered in Gujarat: Baroda branch opened

    1969 : Nationalized along with 13 other Banks

    Entry in Delhi by opening Karol bagh branch on 19-12-69

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    1974 : Deposit base crossed Rs. 100 Crore mark

    1976 : Marathwada Grameena Bank, first RRB established on 26-08-1976

    1978 : New Head Office building inaugurated by Hon'ble Prime

    Minister of India Shri. Morarji Desai. Deposits crossed the figure

    of Rs.500 Crores

    1979 : Mahabank Agricultural Research and Rural Development

    Foundation, registered as a public trust, was established for

    undertaking research and extension work and to provide more

    extensive services to farmers.

    1985 : 500th branch in Maharashtra state was opened at the hands of the

    then Prime Minister, Mrs. Indira Gandhi at Nariman Point,

    Mumbai.

    First Advanced Ledger Posting Machine (ALPM) was installed

    at the branch.

    Golden Jubilee Year Celebrations launched at the hands of Dr.

    Manmohan Singh, Governor Reserve Bank of India

    1986 : Thane Grameena Bank sponsored

    1987 : The 1000th branch of the Bank was inaugurated at Indira

    vasahat, Bibwewadi, Pune at the auspicious hands of Dr.Shankar

    Dayal Sharma, the Honorable Vice President of India

    1991 : "Mahabank Farmer Credit Card " was launched

    Entered in to Domestic Credit Card Business

    Main Frame Computer installed

    Became member of the SWIFT

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    1995 : Diamond Jubilee Celebrations - Dr C Rangarajan the RBI

    Governor was the Chief Guest

    Deposits crossed Rs 5000 crore mark

    1996 : Moved into A category from the earlier C category.

    Autonomy obtained

    2000 : Deposits crossed Rs 10000 crore mark

    2004 : Public Issue of Shares 24% owned by Public

    Listed in BSE and NSE

    2005 : Bancassurance and Mutual Fund distribution business started2006 : Crossed total business level of Rs.50,000 Crore

    Branch CBS Project started

    2009 : Entered in to 75th year of dedicated service to the Nation

    Adopted 75 underdeveloped villages for integrated overall

    development

    2010 : 100% CBS of branches achieved

    Total Business crossed Rs One lakh crore

    Opened 76 branches in the Platinum Year taking the total to 1506

    ii. Mission:

    To ensure quick and efficient response to customer expectations. To innovate products and services to cater to diverse sections of

    society.

    To adopt latest technology on a continuous basis. To build proactive, professional and involved workforce. To enhance the shareholders wealth through best practices and

    corporate governance.

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    To enter international arena through branch network.

    iii. The Birth:

    The Bank of Maharashtra was registered on 16th Sept 1935

    with an authorized capital of Rs 10.00 lakh and commenced business on

    8th Feb 1936.

    iv. The Childhood:

    The Bank of Maharashtra, known as a common man's bank

    since inception, its initial help to small units has given birth to many of

    today's industrial houses. After nationalization in 1969, the bank

    expanded rapidly. It now has 1428 branches all over India. The Bank has

    the largest network of branches by any Public sector bank in the state of Maharashtra.

    v. The Adult:

    The bank has fine tuned its services to cater to the needs of

    the common man and incorporated the latest technology in banking

    offering a variety of services.

    vi. Vision Statement 2010:

    To be a vibrant, forward looking, techno-savvy, customer

    centric bank serving diverse sections of the society, enhancing

    shareholders and employees value while moving towards global

    presence.

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    vii. Logo:

    The Deepmal - With its many lights rising to greater heights. The Pillar - Symbolizing strength of organization. The Diyas - Symbolizing service of branches. The 3 M's Symbolizing

    a. Mobilization of Money

    b. Modernization of Methods and

    c. Motivation of Staff.

    viii. Aim: The bank wishes to cater to all types of needs of the entire family,

    in the whole country. Its dream is "One Family, One Bank, Bank

    of Maharashtra ".

    ix. The Autonomy:

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    The Bank attained autonomous status in 1998. It helps in giving

    more and more services with simplified procedures without

    intervention of Government.

    x. Social Aspect: The bank excels in Social Banking, overlooking the profit aspect; it

    has a good share of Priority sector lending having 38% of its

    branches in rural areas.

    xi. Other Attributes: Bank is the convener of State level Bankers committee. Bank offers Depository services and Demat facilities at 131

    branches.

    Bank has a tie up with LIC of India and United India InsuranceCompany for sale of Insurance policies.

    All the branches of the Bank are fully computerized.

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    xii. Organization Structure and Hierarchy:

    Organization structure changed from four-tier to a three

    tier structure since Feb 2008.

    Three-tier structure consists of three levels:

    1. Central Office

    2. Regional Offices

    3. Branches

    Organization Hierarchy Chairman Managing Director Executive Director General Manager Deputy general Manager

    Assistant Manager Chief Manager Senior Manager Manager Deputy Manager Clerk.

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    xiii. Key Personnel:

    Shri Allen C A Pereira

    (Chairman and Managing Director)

    Shri M.G. Sanghvi

    (Executive Director)

    Shri V.P. Bhardwaj

    (Director (Government nominee)

    Shri S.K. Gogia

    Director (RBI nominee)

    Shri T Parameswara Rao

    (Director)

    Shri Anand Kamalnayan Pandit

    (Shareholder Director)

    Dr. Dinesh Shantilal Patel

    (Shareholder Director)

    Dr. S. U. Despande

    (Officer Director)

    Shri S.H. Kocheta

    (Director)

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    ix. CORPORATE SOCIAL RESPONSIBILITIES (CSR)

    ACTIVITIES OF BANK OF MAHARASHTRA:

    The Bank of Maharashtra being one of the oldest public sector banks in

    India has wholeheartedly accepted its responsibility towards the

    development and upliftment of the society. That is why the bank has so

    far made and still making several attempts in the upliftment of the poor

    farmers, destroying unemployment, women empowerment and education.

    In this context, the bank of Maharashtra has initiated many social

    programmes and activities. The Bank of Maharashtras Bank Rural

    Development Centres at Hadapsar and Bhigwan in Pune region are

    undertaking various developmental activities for the benefit of the famers.

    Its object is to set up Lab to Land project, reuse / rehabilitation of Saline

    Soil and advice on scientific use of inputs for optimum results.

    The Mahabank Agricultural Research and Rural DevelopmentFoundation (MARDEF) is active in socio-economic development of

    villages by encouraging farmers to take diversified activities like dairy,

    EMU farming, goat rearing, grape cultivation, horticulture and scientific

    use of various inputs like fertilizers etc. The foundation assists farmers,

    especially small and marginal farmers, in receiving timely bank credit.

    a) Mahabank Self Employment Training Institute (M-SETI):

    The Bank has established Five Mahabank Self Employment Training

    Institutes (MSETI), one each at Pune, Aurangabad, Nagpur, Nasik and

    Amravati. These provide training to rural youth and women for self

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    employment. A total of 4605 candidates have been trained by the

    institutes so far.

    M -SETI was established in December 2001 under the aegis of MARDEF with a view to fostering entrepreneurship skill development

    for educated unemployed youths, especially from rural areas.

    Various Rural Entrepreneurship Development Programmes and

    Entrepreneurship Development Programmes courses are conducted

    through 3 M-SETI centres at Pune, Aurangabad and Nagpur.

    These M -SETI centres have conducted 187 programmes and trained

    3905 unemployed youths of which 2696 have successfully started their

    own livelihood activities.

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    b) Gramin Mahila VA Balak Vikas Mandal (GMBVM)

    Gramin Mahila VA Balak Vikas Mandal (GMVBVM), an NGO formed

    in 1989 by Bank of Maharashtra, is actively involved in formation,

    nurturing of SHGs and facilitating linkage to Bank Credit. TheGMVBVM also helps SHGs to market their products through two sales

    outlets in Pune City named SAVITRI. GMVBVM assists the SHGs to

    secure quality raw material and inputs for their products and extends

    marketing and sales support. Matured SHGs are assisted to upgrade into

    Small and Medium Enterprises. GMVBVM has been declared as Mother

    NGO by Govt. of Maharashtra.

    Gramin Mahila VA Balak Vikas Mandal is a Trust sponsored by the

    bank in 1989. Its objective is the empowerment of rural women through

    the medium of Self help groups. Today GMBVM is working in 5 lead

    districts of Bank of Maharashtra i.e. Pune, Satara, Nasik, Thane and

    Jalna, nuturing self help groups covering over 1 lakh women.

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    The trust has the following thrust areas of work:

    1. It is the only NGO which not only guides SHGs in taking up income

    generating activities but also markets the products of SHG. Towards this

    end the bank has made available space at Model Colony, Pune to run an

    emporium called SAVITREE

    2. Educating of SHG members

    3. Insurance of SHG members

    4. Training in all activities to become a successful SHG

    5. Credit linkages with banks

    Upto 31st March 08 GMBVM has formed 15739 SHG s and credit liked

    13175 SHGs. Out of which, 8974 SHGs are credit linked through

    branches of bank.

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    c) Councelling for farmers in Vidharbha:

    The Mahabank Vidharbha Shetkari Jagruti Abhiyan, a joint effort of

    Bank of Maharashtra and Hanuman Vyayam Prasarak Mandal hasreached out to more than 5750 Farmers in distress in six districts of

    Vidharbha through counseling and training sessions

    The bank has taken its social responsibility seriously. With the high

    number of suicides amongst the farmers in Maharashtra, the bank has

    taken innovative steps to bring the farmers into the formal banking sector

    and stem the depressive trend.

    In its endeavor to provide counseling to the farmers in Vidharbha

    region, Bank of Maharashtra thought of going beyond extending financial

    assistance to them, and it came out with an idea of providing technical

    inputs to farmers in the drought-affected Vidharbha region.

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    The bank, in association with the NGO, conducts these programmes

    every Saturday and Sunday in various parts of Amaravati and Yavatmal

    districts. Agriculture experts give technical inputs to these farmers,

    numbering around 100 to 150 in batch, on various matters. The

    programme educates farmers not to depend on a single crop but also

    encourages them to take up some ancillary activities.

    So far 3736 farmers from Akola, Amravati, Yeotmal and Buldhana

    Districts have so far been given training under this programme.

    d) Women Empowerment:Ever since 2001- the Year of Women, the bank is implementing the 13-

    point action plan in letter and spirit. The total credit extended to women

    beneficiaries amounted to rs.1469 crores covering 167327 women

    borrowers as on march 08.

    e) Rural Development Centre: The bank has established Mahabank Agricultural research and rural

    Development Foundation in1980 for supporting farmers by providing

    credit plus services along with extension services, technical support,

    operational research and development in the field of agriculture.

    Considering the need for upgrading the technology adoption inagriculture and allied activities and to educate farmers for improving

    productivity the bank has established 2 rural development centres one at

    Hadapsar and another at Bhigwan way back in 1984.

    The centres are implementing various developmental programmes like

    soil reclamation, crop production, organic farming and activity specific

    training programmes through NABARD and other agencies.

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    5.2 BANKING BEFORE LPG IN BANK OFMAHARASHTRA

    The Bank of Maharashtra was registered on 16th Sept 1935 with an

    authorized capital of Rs 10.00 lakh and commenced business on 8th Feb

    1936. However, this was the pre independence period and during this

    period the British rule was still pertaining in India. This was the time

    when the Indians were more conservative and were less known to

    banking products and services. It was a major challenge for any bank to

    perform the banking activities then since, during the early age of Indian

    banking there were no modern technologies and less were the marketingsources or communication channels. That is why, during the pre

    independence period all the Indian banks were merely confined to

    providing traditional banking activities like accepting deposits and

    lending money to the people.

    The Bank of Maharashtra was also not an exception to this. The bank of Maharashtra known as a common man's bank since inception, focused on

    providing initial help to small units during the pre independence or pre

    LPG period. This practice of Bank of Maharashtra later on gave birth to

    many of today's industrial houses.

    The traditional banking products or services offered by the bank werevery much popular among the common man but were hardly seem

    enough attractive for the high earning people of India. As they constantly

    wanted better services within a very less time which was not possible

    then for a public sector bank like Bank of Maharashtra.

    After nationalization in 1969, the bank expanded rapidly. It established

    various branches across the different states of India and as a result today

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    it has 1428 branches all over India. The Bank has the largest network of

    branches by any Public sector bank in the state of Maharashtra.

    It would be tough to imagine a bank like Bank of Maharashtra to be a

    passive mood. Though it was a real fact but this was the outcome of the

    government restrictive rules and regulations which were in practice

    before LPG.

    The Bank of Maharashtra from the beginning itself believed in providing

    services at cheaper rates and faster pace especially to the poor and

    helpless common man of India. And this helped the bank to constantlychange and adapt to the changing world. The Bank of Maharashtra

    always made an attempt to increase its customer base and expand its

    business without worrying about the governments rules and regulations

    and also about the competitors. The bank started a tradition of serving the

    people of India along with the foreigners world class quality financial

    service or banking products right from the date of its inception. Thereforms of LPG in India, however just provided the Bank of Maharashtra

    the wings to fly in the global market and live like a global giant in the

    banking industry.

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    5.3 IMPACT OF GLOBALIZATION ON THE PERFORMANCE

    OF BANK OF MAHARASHTRA:

    E ffects of Globalization on Indian banking Industry started when thegovernment opened the country's markets to foreign investments in the

    early 1990s. Globalization of the Indian Industry took place in its

    various sectors such as steel, pharmaceutical, petroleum, chemical,

    textile, cement, retail, banking and BPO.

    Globalization means the dismantling of trade barriers between

    nations and the integration of the nations economies through financial

    flow, trade in goods and services, and corporate investments between

    nations. Globalization has increased across the world in recent years

    due to the fast progress that has been made in the field of technology

    especially in communications and transport. The government of Indiamade changes in its economic policy in 1991 by which it allowed

    direct foreign investments in the country. As a result of this,

    globalization of the Indian banking Industry along with many other

    such industries took place on a major scale.

    However, this impact can be clearly seen from the performance of the

    Bank of Maharashtra after the globalization period. The various

    beneficial effects of globalization in Bank of Maharashtra are that it

    brought in huge amounts of money in the form of deposits from

    various foreign depositors or investors. And also post globalization

    many foreign companies set up industries in India in collaborations

    with the Indian companies, especially in the pharmaceutical, BPO,

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    petroleum, manufacturing, and chemical sectors and this helped the

    Bank of Maharashtra to provide various counseling, financial, etc.

    services to them and also provide employment to many people in the

    country. This helped to reduce a small amount of the level of

    unemployment and poverty in the country.

    The major benefit of the Effects or impact of Globalization on Indian

    Industry that the foreign companies brought in highly advanced

    technology with them and started providing various new technological

    and innovative mechanisms. This helped the Bank of Maharashtra to

    be a customer of such companies and make changes or adapt to the

    changing world and provide better and cheaper customer services at a

    faster pace. And also it give a better platform or room for bank of

    Maharashtra to modify its way of working and also to introduce or

    provide innovative as well as modern services or banking products to

    its domestic as well as international customers.

    The various negative Effects of Globalization on Bank of Maharashtra,

    inspite of being a public sector bank, are that it faced severe or

    increased competition in the Indian market between the foreign banks

    and domestic banks. With the foreign goods or services being better

    than the Indian goods or services, the consumer preferred to buy the

    foreign goods or services. This reduced the amount of profit of theBank o. This happened mainly in the pharmaceutical, manufacturing,

    chemical, and steel industries. The negative Effects of Globalization on

    Indian Industry are that with the coming of technology the number of

    labor required decreased and this resulted in many people being

    removed from their jobs. This happened mainly in the pharmaceutical,

    chemical, manufacturing, and cement industries.

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    The effects of globalization on Bank of Maharashtra have proved to be

    positive as well as negative. The government of India must try to make

    such economic policies with regard to Indian Industry's Globalization

    that are beneficial and not harmful.

    The aftermath effect of globalization in Bank of Maharashtra can be

    clearly seen with respect to 7 Ps as follows:

    1. Product:

    A) Huge Range of Products:

    1) Retail financing

    2) Housing loan to public

    3) Model Educational Loan scheme-from learning t