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    Consumer Behavior on Branded

    and Non Branded Jewelry

    Assignment ofBusiness

    Research

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    •   Ravindra Kumar MBA/15004/13

    •   Srishti MBA/15008/13

    •   Nitika MBA/15009/13

    •   Nidhi Jain MBA/15011/13

    GrouM!m"!rs#

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    $ntrodu%tion#

    • As India makes rapid progress in the retail arena, the IndianJeweler market is undergoing a gradual development from

    unorganized to organized formats.

    • he !ewelry "usiness in India is estimated to "eat#s. $%,%%% &rores.

    •  A&&ording to the independent estimation studies &ondu&ted

    "y 'orld (old Coun&il ) *&kinsey, out of the overallmarket share, the share of organized !ewelry market is less

    than #s.+,%%% &rores.

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    $ntrodu%tion#

    he young Indian woman who is the prime market for theorganized retailers differs from the traditional !ewelry

    &ustomer in many ways as enumerated "elow

    • -he is well edu&ated and more in tune with internationaltrends

    • In&rease in working women with high disposa"le in&omes

    • (reater mo"ility• ess &onstrained "y traditions

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    •   o study and understand the "uying

    "ehavior of &onsumers for "randed and

    non"randed !ewelry

    • o find the differen&e of per&eptions,

    opinion and "ehavior of "randed and

    non "randed !ewelry "uyers.

    &"'!%tiv!#

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    • o know the ma!or players of !ewelry

    industry.

    • o have an idea a"out parameters,

    whi&h &onsumer &onsider while "uying

     !ewelry.

    &"'!%tiv!#

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    • o have knowledge a"out demographi&

    segments

    • o know the knowledge level of

    &ustomers regarding the !ewelry

    "rands availa"le in the market.

    &"'!%tiv!#

    Research Problem

    What kind of

     jewelry are

     preferred by the

    consumers, Non- branded or

    Branded?

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    ()oth!sis#

    • he in&ome level of the "uyers has signifi&ant impa&t on

    the type of !ewelry pur&hased "y them.

    • Buyers make pur&hases only during some o&&asion likemarriages, gifts, et&.

    • *ore of female "uyers are in&lined towards the newdesigns introdu&ed "y the "randed !ewelers.

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    ()oth!sis#

    • he knowledge a"out the "randed !ewelers is dueto the advertisements floating on air or there are

    other sour&es of information also.

    • he pri&e of gold and other pre&ious stones also

    play a signifi&ant role in the pur&hasing pro&edure.

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     Sample size

    •  n/$%

     Type of research

    • 01ploratory

    • 2ualitative

     Sampling frame

    • 3atna

    • Busy market streets in 3atna like Boring #oad,

    4ak"anglow and Bailey #oad.

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    M!thodo*o+)#

    •  As a part of the study, we rea&hed out to the people at

    various lo&ations like shopping malls, "azaars and side"y

    side approa&hed family mem"ers, relatives and friends for

    the smooth running of data &olle&tion.• 3rimary data has "een the first and foremost method of

    data &olle&tion and it has "een done through a

    5uestionnaire.•  A sample of $% respondents was randomly sele&ted

    in&luding students, housewives, working women and men.

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    M!thodo*o+)#

    • he raw data &olle&ted "y 5uestionnaire will "e then

    transferred to -3-- whi&h will help in easily analyzing the

    &olle&ted data and &oming to a &on&lusion a"out the "uying

    "ehavior of &onsumers.

    • he &entral tenden&y te&hni5ues like mean, median and

    mode will "e helpful in finding the &ommon per&eption andgeneral liking of respondents towards "randed or non

    "randed !ewelry.

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    M!thodo*o+)#

    • he signifi&an&e level has "een kept at $ per&entto avoid various errors &han&es.

    • 6arious tools and te&hni5ues of -3-- will "e used

    to analyze or esta"lish relationship "etween

    various statements and to prove the hypothesisformulated earlier.

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    ,it!ratur! R!vi!-#

    • he Indian market was witnessing an a&&elerated shift from

    viewing !ewelry as an investment to regarding it as "eautifully

    appealing ornaments. he fo&us had shifted from &ontent to

    design.

    • he younger generation was looking at trendy,

    &ontemporary !ewelry and &learly avoiding heavy, traditionalgold !ewelry.

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    ,it!ratur! R!vi!-#

    • he &onsumer wanted a wider sele&tion at a single

    &onvenient lo&ation and e1pe&ted an international

    shopping e1perien&e.

    • he Indian &onsumer was willing to e1periment withnew designs.

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     Analysis of iterature #eview

    • o draw a &on&lusion from the a"ove literaturereview, one &an o"serve that there is immense

    s&ope for the growth of "randed !ewelry.

    • In spite of the e&onomi& slowdown, e1perts "elieve

    that it will grow at a CA(# 7Compound Annual(rowth #ate8 of 9$:.

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     Analysis of iterature #eview

    • here are also statements like the industry doesnot &over the entire population, making a s&ope for

    further growth.

    • he review also "rings light to the fa&t that the

    Indian &onsumers are pri&e sensitive and hen&ethe "randed !ewelers &annot &harge e1u"erant

    pri&es for the same.

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     Analysis of Colle&ted 4ata;

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    2uestion 9; 'hy they do !ewelry pur&hase<

     Analysis;

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    2uestion =; 'hat kind of !ewelry do they "uy<

     Analysis;

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    2uestion >; ?rom where they prefer to pur&hase !ewelry<

     Analysis;

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    Question 15: Do you plan to shift the source of

    purchasing jewelry?

    #esult;

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    2uestion +=; Brand preferen&e of #espondent

     Analysis; 'e put the availa"le information in -3-- softwareand we go to

    Analyze

    Compare eans

     !ne "ample #est

    "elect the $ariables

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    • After analysis of the collected data in "%"", we ha$ecome to the conclusion that the jewelry market in &ndia

    is chan'in' rapidly and the buyin' beha$ior of people

    is chan'in' accordin'ly(

    • #he respondents under the study were hi'hly co-

    operati$e and we came out with wonderful results

    about their perception and the beha$ior(

    Conclusion)

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    • he results show that the pri&e of gold plays an important

    role in the pur&hasing pro&edure. he rising pri&es of gold

    are one of the main fa&tors that affe&t the pur&hase for a

    middle &lass family.

    • @n the &ontrary, it is not a pro"lem for the "usiness &lass

    they are indifferent in "uying !ewelry irrespe&tive of the

    pri&es, designs and the "rand.

    • he &onsumers "uying "ehavior shows a shift from &ontent

    to design in !ewelry i.e. fashiona"le !ewelry is the rage

    nowadays and a&5uires a status sym"ol in their minds.

    Conclusion)

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    • 3eople also look for the &onvenien&e while

    visiting the store and this is the reason why some

    people today also visit non"randed !ewelry

    shops for making pur&hases as they are easily

    approa&ha"le, relia"le, pri&es are negotia"le and

    also they have a long term relationship with them.

    Conclusion)

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    • @ne of the findings of the study also indi&ates theseasonal "uying "ehavior of the !ewelry.

    • #espondents stated that they make most of thepur&hases when there is any spe&ial o&&asion like

    marriage, anniversaries, festivals, "irthday gifts, et&.

    • ?all in the pri&es of gold and silver also affe&t the

    seasonal "uying "ehavior of the &onsumers.

    Conclusion)

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    'orld (old Coun&il 'e"site

    *&kinsey 'e"site

    Customer per&eption towards "randed !ewelry in India 4r. #atna

    6adra ?a&ulty, I*, (hazia"ad ) 4r. (un!an *alhotra, ?a&ulty,I*,

    (hazia"ad

    Journal of gem industry

    www."usinessstandard.&om

    Bhatt, arish C@@ anish5, (rowing the "randed !ewelry market; An

    Indian 01perien&e

    www.gold.org D value D market intelligen&e D supply ) demand D !ewelry

    *eferences)

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     .hats A** .hanks ou