Assigning and Recommending Solutionsmain.ttswireless.net/images/NetRescue/OptPCS_Net... ·...
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7901 Stoneridge Drive, Suite 500 s Pleasanton CA 94588 s +1.866.869.TOPS(8677) s [email protected] s www.ttswireless.com Automated Troubleshooting Networks accumulate large amounts of data pertaining to its main- tenance, usage, and performance. By extracting key information and correlating it using advanced techniques, NetRescue provides operational and engineering teams, solutions to problem areas in the network through a simple graphical interface. Assigning and Recommending Solutions Network operational and engineering teams work closely to ensure high QoS of their network. ough each organization has distinct roles and responsibilities, the end goal is the same. As NetRescue delivers an effective troubleshooting platform that benefits both teams, streamlining the distribution of recommendations will allow operations to maintain focus on their day to day activities and allow engineering to focus on their longer-term planning and optimization efforts. ◊ Advanced classification of problem area severity ◊ “Smart” approaches embedded in recommendations (i.e. in-office activities first) ◊ Uniform implementations across departments ◊ Broaden Subject Matter Expertise (SME) over larger por- tions of the network. OptPCS TM NetRescue module automates the day to day trou- bleshooting activities related to 2G and 3G network opera- tions and performance. e result allows operational teams to focus on near-term solutions to maintain the network quality levels while allowing engineers to focus on longer-term net- work optimization and growth objectives. Resolving Network Issues Quickly rough the use of Telecom Technology Services, Inc. developed data mining techniques and algorithms, the OptPCS TM NetRescue module provides clear and concise resolutions to problems that occur in the network on a daily basis by: ◊ Integrating and consolidating fault management alarms, performance management statistics/counters, and con- figuration management parameter settings into one GUI platform ◊ Instituting an intelligent workflow to bring the identified problem to resolution. By providing an opportunity for organizations to standardize a method to provide seamless transitions between phases of problem identification, classification of issues, determination of probable cause, and suggestions to problem resolutions, NetRescue signifi- cantly reduces time spent from problem-to-resolution. ◊ Supports 2G and 3G network infrastructure, alarm and switch data from Alcatel-Lucent, Ericsson, Nortel, Nokia and Lucent. ◊ Supports statistics data from Metrica™, Watchmark™, as well as other vendors that support text or flat file data export ◊ Implements hourly and daily pattern recognition and regression techniques ◊ Cross-correlates KPIs, neighbor parameters and perfor- mance metrics, network events, hardware alarms, param- eter checks and vendor-specific recordings. ◊ Builds an intelligent recommendation database for accu- racy. ◊ Standardizes best practices for troubleshooting common problems. NetRescue Module
Transcript of Assigning and Recommending Solutionsmain.ttswireless.net/images/NetRescue/OptPCS_Net... ·...
7901 Stoneridge Drive, Suite 500 s Pleasanton CA 94588 s +1.866.869.TOPS(8677) s suppor [email protected] s www.t tswireless.com
Automated Troubleshooting
Networks accumulate large amounts of data pertaining to its main-tenance, usage, and performance. By extracting key information and correlating it using advanced techniques, NetRescue provides operational and engineering teams, solutions to problem areas in the network through a simple graphical interface.
Assigning and Recommending Solutions
Network operational and engineering teams work closely to ensure high QoS of their network. Though each organization has distinct roles and responsibilities, the end goal is the same. As NetRescue delivers an effective troubleshooting platform that benefits both teams, streamlining the distribution of recommendations will allow operations to maintain focus on their day to day activities and allow engineering to focus on their longer-term planning and optimization efforts.
◊ Advanced classification of problem area severity
◊ “Smart” approaches embedded in recommendations (i.e.in-office activities first)
◊ Uniform implementations across departments
◊ Broaden Subject Matter Expertise (SME) over larger por-tions of the network.
OptPCSTM NetRescue module automates the day to day trou-bleshooting activities related to 2G and 3G network opera-tions and performance. The result allows operational teams to focus on near-term solutions to maintain the network quality levels while allowing engineers to focus on longer-term net-work optimization and growth objectives.
Resolving Network Issues Quickly
Through the use of Telecom Technology Services, Inc. developed data mining techniques and algorithms, the OptPCSTM NetRescue module provides clear and concise resolutions to problems that occur in the network on a daily basis by:
◊ Integrating and consolidating fault management alarms,performance management statistics/counters, and con-figuration management parameter settings into one GUIplatform
◊ Instituting an intelligent workflow to bring the identifiedproblem to resolution.
By providing an opportunity for organizations to standardize a method to provide seamless transitions between phases of problem identification, classification of issues, determination of probable cause, and suggestions to problem resolutions, NetRescue signifi-cantly reduces time spent from problem-to-resolution.
◊ Supports 2G and 3G network infrastructure, alarm andswitch data from Alcatel-Lucent, Ericsson, Nortel, Nokiaand Lucent.
◊ Supports statistics data from Metrica™, Watchmark™,as well as other vendors that support text or flat file dataexport
◊ Implements hourly and daily pattern recognition andregression techniques
◊ Cross-correlates KPIs, neighbor parameters and perfor-mance metrics, network events, hardware alarms, param-eter checks and vendor-specific recordings.
◊ Builds an intelligent recommendation database for accu-racy.
◊ Standardizes best practices for troubleshooting commonproblems.
NetRescue Module
Integration with OptPCS
Fault management and performance management data typically jump starts the optimization process. During the troubleshooting phase, engineers can invoke OptPCS to access drive and recorded data to formulate and/or verify recommended solutions presented by NetRescue. The ability to access all measured data from a single user interface significantly reduces time spent on resolving complex issues and increases overall engineering productivity.
◊ Synchronization of cells in map window to performance and fault management data.
◊ Thematic network topology creation based on fault management, parameter inconsistencies and performance management data.
◊ Integration of Ericsson WNCS, WMRR, Alcaltel-Lucent CTn for neighbor impact analysis
◊ Parameter change and compliance audits
◊ Configuration management scripting capabilities
◊ Access to all OptPCS functions (drive test, vendor record-ings, Level 0, pilot pollution, neighbor analysis, ad-hoc frequency planning).
Server
◊ CPU: 2 x Quad Core 2.66 GHz or better
◊ Memory: 16 GB RAM
◊ Hard disk: 3000 GB (RAID, about 1800 GB after RAID-ed) or 1000 GB (non-RAID) hard drive. Nowadays it is 7.2K RPM.
◊ 16X DVD-ROM
◊ Network card: GigabitEthernet NIC recommended
◊ OS: Windows Server 2003 Standard Edition R2 SP2
◊ Database: Oracle 10g
◊ Application Server: PHP ver. 5.2.1 for Windows 32-bit
◊ Internet connection for license control and administrator access to the server
◊ 1 domain account
Reporting Progress and Results
NetRescue provides an interactive GUI platform for individuals to receive and track the recomnmendations and results.
◊ Drill-down reports to detailed supporting data from per-formance, alarm and site parameter databases.
◊ Mapped reports detailing coverage contours and impact analysis data
◊ Field trouble-ticket and work order reports
◊ RF site datasheets
System Requirements
Desktop
◊ PC: Minimum of at least a 1.8GHz Pentium machine
◊ Memory: NetRescue requires minimum 1GB RAM, rec-ommended 2GB RAM
◊ Hard disk: NetRescue requires a minimum of 2GB free disk space
◊ OS: Microsoft Windows® 2000, Windows® 98, Windows® 95, Windows® NT 4.0, or Windows® XP
◊ Monitor: VGA or better resolution monitor. 256 colors recommended.
◊ Software: NetRescue requires MapInfo Version 7.5 or higher.
◊ Oracle Client Software 10g
7901 Stoneridge Drive, Suite 500 s Pleasanton CA 94588 s +1.925.224.7812 s [email protected] s www.t tswireless.com
