Using ASSESS Systemswithin the

Talent Management Process

Colorado Assessments, LLC800-223-6567

Agenda

Who We Are – Colorado Assessments, LLC and ASSESS Systems

Our approach to competencies & ASSESS Systems

Define Success – ASSESS Competency Library & Modeling Process

Hire & Promote the Best – using ASSESS in the Recruitment ProcessASSESS Personality Selection assessment

Develop Excellence – using ASSESS in the Development ProcessASSESS Personality Development assessment

ASSESS 360 assessment

Focus 360

ASSESS Review

Other Issues

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Who We Are Assess Systems & Colorado Assessments, LLC.

Developers of ASSESS SystemsInternational company providing state-of-the-art, targeted selection and development solutions A team of organizational psychologists, software engineers, designers and service professional

Test validation focusing on criterion-related validation (i.e., predicting job performance measures)

Rigorous, on-going programs of research and development for US and international markets

Assess Systems

BRAZILCANADA

CHILECOLOMBIA

COSTA RICAECUADOR

MEXICOPANAMA

UNITED STATESVENEZUELA

AUSTRIA

GERMANY

HUNGARY

PORTUGAL

NETHERLANDS

SPAIN

SWEDEN

SWITZERLAND

UNITED KINGDOM

AUSTRALIA

INDIA

INDONESIA

NEW ZEALAND

CHINA

HONG KONG

PHILIPPINES

SINGAPORE

SOUTH KOREA

TAIWAN

Serving client organizations in over 30 countries

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Based on the GZTS, the DFO and intellectual ability tests

Test scores and personality profile results were “read” and interpreted by the system to produce an evaluation report

Helped to train new psychologists to become expert judges

History of ASSESS 1970’s - Developed an “expert system”

1986 - Created the ASSESS System based on recognizing this internal tool would satisfy a market need for an inexpensive, automated assessment product. PC software for DOS.

1996 - Released the Windows version of ASSESS shortening test battery and improving report format.

1999 - Launched Internet version of ASSESS allowing 24/7 access and centralized database.

2003 - Released the next generation of ASSESS.Mapped Personality Assessment to Competency Models

Added More Scales

Offered More Languages

Included Competency Modeling module to support the process

2004 - Released the ASSESS 360 module

2008 – Released ASSESS Progress

Assessment Expertise

ComputerizedSystems

ASSESS

Our Approach

Competency Models are the beginning not the destination!

Models must be practical, usable and useful.

We empower clients!

Focus on business results.

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ASSESS Systems – A Hire to Retire System!

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Competency ModelsStrategic

OperationalTactical

Competency Builder

Efficient process for translating business strategy to competency models.

Creating the blueprint

ASSESS Selection

Assess future potential against the competency model.

Attract Select

ASSESS 360°

Assess current performance against the company’s competency model and behavioral standards.

PerformanceSuccession Planning/Career Development

ASSESS DevelopmentASSESS Review

Assess potential against other company competency model s to determine high potentials and prepare them for next steps.

Where to Use Competency Models

Senior Management

Mid Manager/Supervisor

Sales

Technical/Professional

Frontline Staff

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- Any Position -

A Useful Competency Model will…

Align people within positions to achieve business goals.

Identify intellectual, personal and technical factors critical to job success.

Provide “tools” to assess those factors for hiring, development and succession planning.

Differentiate between the trivial many and the vital few.

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Common Errors in Competency Development

Too many competencies

No implementation tools or plan

No buy-in from management

Failure to connect to business goals

Trying to stretch the model too far

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ASSESS – Define Success

ASSESS is easily customized to your model of success.

If you already have a competency model defined, ASSESS reports can be linked to your existing model.

Or, use our Competency Modeling process to quickly and easily build (or revise) a model.

Competency modeling is a facilitated process with your internal content experts which:

aligns people-strategy with business-strategy

defines the competencies that are important for success in a role.

Use and customize competencies from the ASSESS Competency Library

Add custom competencies as needed

Customize ASSESS selection and development reports and Assess360 to focus on the key competencies

ASSESS aligns people with business strategy to achieve success.

What is a Competency?

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A cluster of innate and learned characteristics that lead to effective behaviors and outcomes on the job.

ASSESS Competency Library

The ASSESS Competency Model Builder uses 38 competencies grouped into three general areas:

Thinking

Working

Relating

Custom competencies easily integrated into the Model Builder.

Or use Standard Competency models built into ASSESSExecutiveManagerSupervisorSales ManagerIndividual Contributor

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Competency Modeling Process Job Discussion

Identify Outcomes and related Behaviors

Competency IdentificationThree Sorting Exercisesusing Competency Library

Competency VerificationClose the loop by linking back to the job

Add Additional Competencies

Competency RefinementTailor to the organization

Assessment CustomizationInterview Guide

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ASSESS Provides feedback on the Whole Person

Potential (ASSESS Personality for Selection & Development)

&

Performance (ASSESS 360°)

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ASSESS – Hire/Promote the Best

Feedback regarding work-related personality and intellectual abilities

Competency-based reports provide additional insight into those factors that help or hinder the display of job-specific competencies

Structured Interview Guides and Interview Probes to facilitate the interview process

Management Suggestions to help with on-boarding new hires

Additional Customization options: validate a success profile, develop custom norms

ASSESS integrates a series of assessments to evaluate job fit based on YOUR model of success.

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ASSESS Personality Assessment

Optional intellectual ability assessment

Measures 25+ characteristics which impact behavior

Reports interpret these results in the context of the desired competencies

Normed against a database of professionals/managers

Available in 12 different languages

Ongoing U.S. and international validation research

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Intellectual Abilities

ASSESS is designed to integrate seven different ability tests, a feature that is unique to our system. Depending upon the requirements of the position and the time available for testing, a candidate may be given any combination of these tests.

• Critical Thinking

• Abstract Thinking

• Mental Alertness

• Verbal Comprehension

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ASSESS Personality- Competency

Linkage

The foundation of the ASSESS Competency- based feedback reports is the relationship between specific personality characteristics and a particular competency.

Personality Characteristics Map to Competencies

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Personality Characteristics measured in ASSESS which roll into this

competency.

Thinking Working Relating

For the Competency, Driving for Results…

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For the Competency, Interpersonal Communication…

Personality Characteristics measured in ASSESS which roll into this

competency.

Thinking Working Relating

Personality Characteristics Map to Competencies

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For the Competency, Safety…

Personality Characteristics measured in ASSESS which roll into this

competency.

Thinking Working Relating

Personality Characteristics Map to Competencies

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Determining Competency Proficiency in ASSESS Personality

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Assessment Feedback Based on the Competency Model

Personality Assessment

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ASSESS – Develop Excellence

Development reports provide feedback on work-related personality and intellectual abilities along with additional insight into those factors that help or hinder the display of job specific competencies.

Assess 360 reports provide targeted feedback on behavior.

Group reports aid in overall team-building, and group development workshops.

ASSESS includes tools to help people grow and develop in their roles.

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The Talent Development Matrix

Will assist you to think of how to best develop all of your people regardless of their ability level

Considers both current job performance and future potential

Will help you to guide people to develop in ways that align personal needs and aptitudes with business objectives

Determining Competency Proficiencyin ASSESS 360

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Proficiency Ranking

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Competency Personality Feedback (Potential) Competency 360 Feedback (Performance)

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Competency Graphs for Development

Graphic shows those personality characteristics which might help or hinder the display of the competency.

The colored boxes will help identify areas of strength and areas for potential development.

The narrative will discuss how personal characteristics might impact behavior.

Use for succession planning.

Personality Assessment

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360 Assessment Feedback Based on the Competency Model

Drill down into each competency for more detailed information.

360º Feedback

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Books, On-line Learning, Courses, Multimedia –

updated every year by an outside firm dedicated to researching resources.

As well as the ability to add

company specific resources.

Development Suggestions based on the Competency Model

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ASSESS Competency-Based 360

Easy

Completely web-based survey, administration and reporting (paper and pencil survey available) Rate multiple people at a time, reducing administration time for raters Allows for comparative ratings

Versatile:

Use as stand-alone development tool or as the perfect compliment to the ASSESS Competency-based Development Report for coaching and workshops

Books, On-line Learning, Courses, and Multimedia suggestions can be customized to the organization

Focused:

Dimensions and behaviors populated directly from your competency model Competency Rankings Behavior Ratings Detailed Development Suggestions for lowest rated competencies Action Planning Guidance

ASSESS 360 represents the next generation of multi-rater feedback tools. Like most 360° tools, Assess 360 collects and reports anonymous feedback from an individual's peers, boss, direct reports, and/or customers. But, Assess 360 is anything but typical--it offers a powerful combination of flexibility and depth of content.

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An interim 360 assessment to measure progress made on specific competencies and behaviors.

Participants select which competencies to measure and the specific behaviors tied to each competency. Assists in measuring progress on development plan.

Track Progress - ASSESS 360 Focus

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Measure Excellence - ASSESS Progress

Facilitates thoughtful and productive development discussions

Assess Progesss

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Manager ResourcesThe assessment report directs managers to a Managerial Site to assist

them in using ASSESS for Selection & Coaching.

Competency building module

Assessment Module

Developmental Support Module

Assess Progress Module

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What Modules are Included in ASSESS?

Consulting services

Competency model development

Competency implementation

Account Management

Training & support

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Consulting Services

Per model fee or licensing available to allow unlimited models to be loaded into ASSESS System.

ASSESS set-up – 1 time fee includes training on using the various sites.

Reports – processed using units

ASSESS Personality – 2 units/report for first report (Selection or Development) subsequent report for same person is then 1 unit (ie: Development reports)

ASSESS 360 – 2 units/report

ASSESS Focus360 – ½ unit/report

Certification training available for Competency Modeling Process.

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ASSESS Licensing & Fees

Technical Implementation

Web-based application supported by a team of Bigby Havis system engineers and programmers.

As a web-based program, all ASSESS System upgrades are provided to the client at no additional cost.

Ability to provide relevant ASSESS data* via a Web ADI interface.

All ASSESS Systems data is backed up and mirrored on offsite servers for redundancy.

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User Comments

How has ASSESS added value to your clients?“The ability to create custom competency models for the client.  But the real ROI is creating a complete development plan and working with it.  The templates for action plans and guidance on creating and using them move the process forward quickly. Developmental suggestions are valuable as well”

“ASSESS is exceptionally valuable when used as an end-to-end talent management solution.”

“The Customer Support provided by BHA is better than any other company.  Not only the phone support when we have questions, but the ability to immediately process reports.  This helps meet our customers’ needs without flinching when we have an urgent request.”

What types of projects have you used ASSESS for?“At the {client} company we were asked to provide 22 development assessments to support succession planning.  I provided feedback to the CEO and President; then provided a group report for the President and his 6 key team members.  This was very helpful to the client.”

“We have included as part of our coaching process with clients; also used in our Group assessment (work with a leadership team of 10-15 providing individual feedback, use 360 report, sometimes development report.  A group report is presented as well, helping understand group dynamics, what interventions are needed, it is really team enhancement); ASSESS is valuable in this process.”

How does it compare to other tools you have used?“All of the above, plus the ability to use the tool in selection.  Once a competency model has been created for coaching and development, clients are intrigued by the ability to use the same model in selection and promotion. We’ve never had any selection tools to offer clients. “

“The materials are fantastic.”

“ASSESS has the edge in customizability.”

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Colorado Assessments, LLC

Colorado Assessments, LLCASSESS Certifications

Strategic Success Modeling Consultant

ASSESS – Standard and Advanced Certifications

ASSESS Leadership Development Certification

Strategic Business PartnersBigby Havis – developers of ASSESS Systems

MTC – partners in online applicant tracking system

LabOne – providers of oral drug testing

800-223-6567

Thank you for the opportunity to present

ASSESS Systems to you today.

Colorado Assessments, LLC800-223-6567

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