ASSA ABLOY ENTRANCE SYSTEMS

Service Guidelines · Warranty
ASSA ABLOY ENTRANCE SYSTEMS
Page 3 Besam Key Account Center (866) 640-9667
Many of the most prestigious retail and healthcare
organizations in the world look to the Besam’s Key Account
Center for all their automatic door needs. Whether it be new
equipment, Planned Maintenance programs, door service or
cost reviews and containment, our team of automatic door
specialists are uniquely qualified to expertly handle the
challenges and complexities of such accounts.
Expert project management according to the construction
schedules
uniquely suited to a key account customer’s budget needs
Dedicated account managers familiar with our customer’s
organizations and requirements (NTE’s, etc.)
Complete Planned Maintenance and service programs to
reduce overall service costs
Direct billing services with one vendor for the entire country
Comprehensive parts inventory for immediate shipment
Field reports with recommendations for repairs and
improvements based on ANSI standards
Customized reporting tailored to our customers needs
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TABLE OF CONTENTS
2. Service Partnership - Registration Process - Contract/Service Provider Agreement - Travel and Labor Rate Agreement - Evaluations
3. Service Request Guidelines and Overview - Request Process - Required communications - Reporting requirements - Parts
4. Invoicing - Time Requirements - Customers Specific Rules - “7” Day Recall Clause
5. Warranty - Rules and Guidelines - Parts & Labor
6. Account Specific Instructions 7. Appendices
A) Registration B) Service Provider Agreement C) Evaluation of Besam D) Evaluation of Service Provider E) Key Account Guideline Quick Reference F) Parts Cross Reference
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Besam Key Account
1.1 OVERVIEW
The Besam Key Account Program was developed originally to support the Wal-Mart business of the 90’s. Out of necessity, Besam was forced to manage the Wal-Mart business separately from the standard daily transactional business. Since that time, Besam has truly developed into a dynamic multi-facetted sales leader, focusing on a direct model in the larger markets, partnering up with a fantastic distribution network in the middle and smaller US markets and finally selling to key account customers through a dedicated sales division. It is this dynamic sales strategy that has elevated Besam’s market share in North America and propelled us as one of the market leaders in the Automatic Door Industry.
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The Besam Key Account Operation has grown and now employs over 20 full time employees to support the growing business. The Key Account operations is split into three specialized departments. These departments consist of the following: 1– Service - Customer Care Representatives - Quotation Specialist - PM Coordinators 2– Door Automation - New Construction Project Managers - Service Replacement Project Managers 3– Billing - AP/AR - Collections
1.2 OPERATION
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1.4 Expectations
In order to offer the most efficient system and provide our customers the service excellence they desire, it is important that the right people are being communicated with throughout the service process. In the past, the expectation was to call one person at the Key Account Center for all of your needs. With the growth and volume of work, it is important to understand that all employees at the Key Account Center specialize in a specific department. Please follow the communication pathways by having all of your employees direct their phone calls to one of the three departments.
1– Customer Care Reps for all standard service calls and follow-up that does not require a quote. 2– Quotation Specialist for all over NTE’s and required quotes and follow-up. 3– Billing for all invoicing and disputes
Office Hours: M-F 8am—8pm E.S.T. Page 12
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SERVICE PARTNERSHIP
A Key Account Service Provider Manager has been added to the Besam Key Account Division primarily to offer additional support and front line communication for all issues and concerns you may be experiencing with the Key Account Center. To make sure that we have updated our entire support structure, we will be looking to complete a 3 step process of documentation. 1– Complete 2012 Registration Package for existing and new service providers. 2– Complete a 2012 Service Provider Agreement. 3– Complete a 2012 Evaluation of the Key Account Program. 4– Received a 2012 Evaluation from the Key Account Service Provider Manager.
Key Account Service Provider Contact Information
Dan Wise
Mobile—609-468-6275
Email—[email protected]
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2.1 Registration Process
We ask that all current and new Key Account Service providers
complete the 2012 Registration package. This has been
developed to help us bring all of our databases up to date and
help us get a better understanding of your operations. Our Key
Account Service Provider Manager has been tasked to get these
from all of our service partners. Please be sure to complete these
documents and return to us in a timely fashion. Please see
Appendix (A).
It is required that all service partners have agreed and
signed a new 2012 service provider agreement. This
agreement has been updated and protects both parties
legally. This agreement is not to be changed or modified
without management approval by either party. Our Key
Account Service Provider Manager has been tasked to get
these 2012 service provider agreements executed for all
partners. Please see Appendix (B).
SERVICE PARTNERSHIP
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Travel Rate—In order to provide consistent and seamless
transactions, Besam is asking that all service providers agree to
accept a “Fixed Flat Travel Rate” on all invoices sent in. The
reason for this request is to create an easier and seamless
transactional business. Please work with the Key Account Service
Provider Manager to negotiate the fixed flat travel rate by the end
of calendar year 2012.
Labor Rate—Unless specifically defined, Besam will pay the labor
rate defined in the service provider agreement. Accounts such as
Rite Aid and Safeway carry account specific labor rates and these
can not be modified or altered without management approval.
Truck and Fuel Charges—Besam will not accept additional truck,
mileage, or fuel charges. Please work with the Key Account
Service Provider Manager on any cases of extreme situations.
SERVICE PARTNERSHIP
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2.4 Evaluations
Incoming Evaluations: In order to continue to improve processes and our working relationship, Besam will ask that you provide an incoming evaluation of our key account operation. All feedback provided will be taken seriously and presented to the entire organization. This will be an annual process and used to help benchmark performance. See Appendix (C)
Outgoing Evaluations: Our Key Account Service Provider Manager will be working with our key account internal staff and creating an evaluation of your operation as it relates to our overall service offerings that we provide for our customers. This will be an annual process used to help benchmark performance. See Appendix (D)
SERVICE PARTNERSHIP
3.1 Request Process
Service Provider agrees that all work provided under this agreement will be performed in a professional and competent manner conforming to nationally accepted quality standards. Besam Key Account Center has sole discretion to determine what those standards are and whether or not the work provided conforms to those standards. Any work determined to be below standard will be replaced or re-worked by the Service Provider at no additional charge to Besam Key Account Center. Service Provider will maintain adequate staffing and facilities to meet service and planned maintenance demands within their service area. It is the Service Provider’s responsibility to provide technicians trained and competent to troubleshoot and repair all models of automatic and manual pedestrian doors. Technicians must be trained, tested and certified by the American Association of Automatic Door Manufacturers (AAADM).
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3.1 Request Process Cont.-
Service Provider shall not delegate or assign any duties or work to be performed by Service Provider pursuant to this Agreement to any other person or company without Besam Key Account Center’s prior consent. Service Provider will provide repair services 52 weeks a year, Monday through Friday, from 8:00 a.m. to 5:00 p.m. (excluding holidays) at the standard rates listed in Schedule A of the agreement. Service Provider will provide Emergency Service (doors that will not lock, and inoperable doors that prevent continued business operation) at all times (24 hours per day, 365 days per year). Emergency Service Rates will apply; however, gross amount invoiced to Besam Key Account Center cannot exceed the NTE. In addition, Service Provider agrees to notify the store contact provided by Besam Key Account Center of their estimated time of arrival upon receipt of dispatch. It shall be assumed that the Besam Key Account Center holiday schedule will be the same as the Service Provider. *Price shall never be discussed with Besam customers.
SERVICE PARTNERSHIP
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3.2 Administration Fee
Service Provider’s charges to Besam Key Account Center shall not be greater than the Service Provider’s agreed to pricing as specified within the service provider agreement. Besam Key Account Center will deduct a 15% administrative fee from all invoices paid. Besam Key Account Center end user customers stipulate that all invoices and fully completed corresponding documents must be received within a specified period of time, or they will not compensate Besam Key Account Center for services rendered. Therefore, any service provider invoice not received by Besam Key Account Center within 30 days from the completion of the call will not be paid by Besam Key Account Center. *If an invoice is received after 30 days Besam will make (1) attempt to get this invoice paid by the end user. If collectible, the administration fee for that call will increase to 17%.
SERVICE PARTNERSHIP
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3.2 Required Communications and Response Time
It shall be the obligation of the Service Provider to maintain adequate communication technologies and personnel to allow conveyance of both non-emergency and emergency (after hours) service requests. Besam Key Accounts Center must be notified of observed holidays or other periods during which only Emergency Service will be available. Elapsed time to “First Service Response” (FSR) must not be greater than 24 hours (Monday - Friday). Calls dispatched before 10:00 a.m. should receive FSR the same business day. Should it be impossible to provide FSR that day, the Service Provider will notify Besam Key Accounts Office when the call is dispatched or within 2 hours so that customer may be notified or another Service Provider can be contacted. This type of service request should be prioritized to be the first service performed the next business day.
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SERVICE REQUEST GUIDELINES & OVERVIEW
Should overtime be required to provide FSR on a call dispatched before 10:00 a.m., it will be the Service Provider’s responsibility to provide overtime at their expense. Exception: remote locations identified at the time of dispatch (or no later than two (2) hours) may be subject to longer times to FSR. Extraordinary travel charges may be acceptable, but MUST be discussed with and authorized by Besam Key Accounts prior to commencement of work.
3.2 Required Communications and Response Time Cont-
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3.3 Reporting Requirements
Service Provider’s office or technician must notify Besam Key Accounts Center by phone, fax, or email (1) within two (2) hours after receiving dispatch if they cannot respond per agreement Service Standards, (2) if parts are required to repair the door, and (3) when the service is completed.
3.4 Parts
Besam will pay no higher than published list price for parts identified in the “Besam Parts List”. Custom parts and obsolete or unusual items are exempt from the above. Please reference the appendix section E to see the small list of parts that have been identified as “Key Account Parts Pricing” . These part prices are different than the standard parts prices and specific to the Key Account Program. All Service Provides must use Besam OEM service parts when working on Besam Equipment. Service Provider should make any and all attempts to purchase service parts from Besam direct. Please Utilize the parts cross reference chart found in the appendix F section of this book. Please refrain from allowing your technicians to reference BEA, Door Control, Addison, etc. parts when filling out service tickets. Please bring all spare parts pricing concerns to the Besam Key Account Center and/or the Key Account Service Provider Manager. Parts can be located in the Blue Parts Binder and on the Besam website.
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INVOICING
4.1 Time Requirements
Besam Key Account Center end user customers stipulate that all invoices are fully completed, corresponding documents must be received within a specified period of time, or they will not compensate Besam Key Account Center for services rendered. Therefore, any service provider invoice not received by Besam Key Account Center within 30 days from the completion of the call will not be paid by Besam Key Account Center. *If an invoice is received after 30 days, Besam will make (1) attempt to get this invoice paid by the end user. If collectible the administration fee for that call will increase to 17%. All invoices must include the Service Provider’s labor charges per Schedule A and parts charges (not to exceed the “Besam Key Account Parts List”). Local taxes, including sales tax are not billable to the Besam Key Accounts Center. Besam Key Account Service Order Number MUST appear on the Besam Key Account Center work order and the Service Provider’s invoice. *If a quote is needed, invoices for the first visit should be sent while waiting for approval.
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INVOICING
4.2 Customer Specific Rules
From time to time our customers require us to maintain very low rates. We are forced to place those rates on to our service providers. Below is an example of an account that includes restrictive rates. Service Provider agrees to the following labor rates for Rite Aid locations: (EXAMPLE) Working Hourly Rate: $65.00 Emergency Working Hourly Rate: $97.50 Sundays and Holiday rates for Rite Aid Emergency Working Hourly Rate: $130.00 Travel Rate Maximum—$97.50
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INVOICING
4.3 7: Day Recall Clause
Besam Key Account Center will hold all service providers accountable for related call backs on serviced doors for 1 week (7 days) from the previous service call. If the call is unrelated, then it must be documented on the service ticket and pictures sent if available. After the (7th) day period, Besam Key Account Center will not define the call as a call back.
WARRANTY
5.1 Rules & Guidelines
Service Provider agrees to warrant its new parts for one (1) year along with labor and travel for 90 days. Rebuilt parts are warranted for 90 days, on parts , labor and travel after work is performed. Further, Service Provider agrees that all work provided under this agreement will be performed in a professional and competent manner conforming to nationally accepted quality standards. Besam Key Accounts Center has sole discretion to determine what those standards are and whether or not work provided conforms to those standards. Any work determined to be below standard will be replaced or re-worked by the Service Provider at no additional charge to Besam Key Accounts Center. Besam Key Accounts Center will hold all service providers accountable for related call backs on serviced doors for 1 week (7 days) from the previous service call. If the call is unrelated, then it must be documented on the service tickets and pictures sent if available. After the (7) day period, Besam Key Accounts Center will not define the call as a call back. Except as set forth in the service provider agreement, there are no warranties given by either party, either express or implied. In no circumstances, will either party be liable for incidental or consequential damages, lost profits or similar claims.
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WARRANTY
5.2 PARTS & LABOR
Service Provider agrees to warrant its NEW parts for one (1) year and labor/travel for 90 days, REBUILT parts are warranted for 90 days on parts and labor/travel after work is performed. Further, Service Provider agrees that all work provided under the service provider agreement will be performed in a professional and competent manner conforming to nationally accepted quality standards. Besam Key Accounts Center has sole discretion to determine what those standards are and whether or not work provided conforms to those standards. Any work determined to be below standard will be replaced or re-worked by the Service Provider at no additional charge to Besam Key Accounts Center.
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ACCOUNT SPECIFIC INSTRUCTIONS
6.1 RITE AID
1. Standard Not to Exceed $310 NTE Including Parts, Labor and Travel
(Call Text overrides any NTE stated in these documents)
2. Besam Forms Required
4. Upon arrival call IVR - 866-532-9931 pin# 70206
5. Log into vendor book
6. Manager Signature Required and Store Stamp
7. Call KAC before leaving the store with status of call
8. At the end of the call complete by calling IVR again with proper
status of call.
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6.1 RITE AID—PM
1. Standard Not to Exceed (However Please Confirm)*NTE Including Parts, Labor and
Travel
4. Follow the IVR System Directions
5. Show the PM Approval to do work letter from Rite Aid Corporate.
7. Complete Rite Aid PM Checklist
8. Complete AAADM Checklist
10. Check out of the call through IVR
11. PM visit charge is $105.00 per store, which includes site visit (travel), AAADM certi-
fication and inspection for all “automatic” doors and minor adjustments.
12. Not to Exceed (NTE): Any work performed beyond the PM has a Not to Exceed of
$345.00. Authorization to exceed the $345.00 NTE for doors that are unsafe or not
working will be given by Besam Key Account Center (KAC) prior to commencement
of any work. Call Besam KAC at 609-528-2580 for approval while at the store.
13. Any additional work that cannot be verbally authorized, a quote must be submitted
to Besam KAC in writing via fax 609-443-6493 prior to commencement of this work.
A separate Service Order number will be issued for this work upon approval
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1. Standard Not to Exceed $375.00 (However Please Confirm)*NTE
Including Parts, Labor and Travel
4. Call KAC before leaving the store
5. Manager Signature Required
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6.2 Staples—PM
1. Besam Forms Required—Executed Service Form, PM Checklist, AAADM Form
2. Door Numbers are Required 3. Present Letter from Staples Corporate. 4. Per Door opening $65.00 includes Travel 5. Manager Signature Required and Store Stamp 6. Any work needed beyond the PM, tech must call from site before
performing any repairs to receive a 500 service order number. A separate service ticket must be written up for any additional work that is approved.
7. One invoice is to be sent for the PM and one invoice for the approved work.
8. Any work that is needed that cannot be done at the time of the PM and a quote must be submitted for approval, information can be submitted via phone, fax 1-609-443-6493 or e-mail
to: [email protected] 9. A separate Service Order number will be issued for this work upon
approval. 10. Tech must call KAC 609-528-2580 before leaving site reporting
status of PM
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6.3 Big Lots
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ACCOUNT SPECIFIC INSTRUC-
3. IVR (800) 803-5394 PIN# 73605 upon arrival & at the end of call
4. Call from store phone only.
5. Door Numbers are Required
7. Manager Signature Required and Store Stamp on ticket.
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1. Standard Not to Exceed $500 (However Please Confirm)*NTE
4. Detailed Sign in and out via IVR system—866-236-5355 pin# 73605
or 61927
6.6 Stop & Shop
5. Manager on Duty Signature Required and Store Stamp
6.7 Floor & Decor
1. Standard Not to Exceed TBD (However Please Confirm)*NTE
2. Besam Service Ticket Required
4. IVR 866-323-0931 Pin# 689834
5. Must call from store phone
2. Besam Service Ticket Required
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6.9 Target—PM
1. Please present attached letter from Target Corporate, Manager, PD Assets-
Equipment for Target, to the store manager prior to performing PM.
2. See call text for billing rates. $70.00 per door opening including travel
3. Target PM’s consist of Pedestrian (Main Entrance/Exit) doors
4. Do NOT PM the Cart doors or the Garden Center doors
5. Do not place any service stickers on the doors as per Target’s request. There should only be door numbers on the doors. There is to be no “branding” on Target doors, such as Besam logo on sensors, lens or covers etc.
6. Any work needed beyond the PM, tech must call from site before performing any repairs to receive an approval 500 service order number. A separate service ticket must be written up for any additional work that is approved for repairs. Invoices are to be sent, one for the PM & one for extra of the additional work orders.
7. Your primary contact at the KAC is the Target team please call 609-528-2580 until 5pm est., after that time call Gail Flock on her cell #609-865-8782 for any approval needed while on site.
8. Techs are to call the KAC before leaving the store with the status of the PM. All after hour’s service calls will require the technician to call and leave a message in the general mailbox with option #1.
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6.9 Target—PM
Time Requirements 1. PM’S MUST BE COMPLETED DURING THE MONTH THEY ARE ISSUED
2. INVOICES MUST BE RECEIVED 15 DAYS AFTER THE PM IS COMPLETE
3. All quoted work must be completed within 14 days after the quotes are approved
4. Custom and non inventory order situations (i.e. door panels, etc) it is important to notify the KAC immediately and provide updates and ETA’s for completion
Paper Work Required Planned Maintenance visit consists of
1. Pedestrian (Main Entrance/Exit) doors
2. Do NOT PM the Cart doors
3. Do NOT PM the Garden Center doors
4. Planned Maintenance Checklist
Provide door numbers per door opening
Need 2 door #’s for a dual swing door
Need 1 door # for a slider & single swing door
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Including Labor and Travel
6.10 Safeway-PM
Please note, Safeway, Inc. encompasses multiple brands. They are as follows:
Von’s (Southern California and Las Vegas area of Nevada)
Dominick’s (Chicago)
Safeway (NorCal, Reno area of Nevada, Portland, Seattle, Maryland and
Virginia)
INITIAL INSPECTION DETAILS (***VERY IMPORTANT***)
Inspection of all Automatic Doors at the Store AND Fueling Station
(if applicable)
Any failing and/or worn components must be recorded and quoted.
PLANNED MAINTENANCE VISIT AND INSPECTION DETAILS:
The first call we receive from Safeway also includes Planned Maintenance visit
and AAADM certification. During this call, doors will be inspected, inventoried,
and PM’d. The following needs to be completed during each call:
Planned Maintenance Checklist. Fill out one sheet per door.
Door Inventory: Need 2 door #’s for dual swing doors and 1 door # for each
slider or single swing.
6.10 Safeway-PM
BASIC INSTRUCTIONS:
Please present the attached letter from Mary Ahumada, Building and Site
Manager from Safeway’s RFSC, to the store manager prior to performing
the PM and Inspection.
Safeway PM’s consist of all automatic doors at the main store as well as the
door/s at the fueling station (if applicable)
The NTE for each store is $TBD; however, technicians must call from site before
performing any repairs to receive an approval number. A separate service
ticket must be written up for any additional work that is approved. A “500”
service order number will be issued for the additional work.
The tech must call the KAC (866-640-9667) from the job location, and identify
with the status of the normal service call or the Preventative Maintenance
and Inspection call.
PM’s must be completed according to the schedule sent:
Invoices must be received no later than 15 days after the PM and Inspection is
completed. This is critical for us to create and manage Safeway’s Door
Inventory.
INVOICING:
Invoices for all work performed must be received within fifteen (15) days from
completion date and mailed to:
Besam Entrance Solutions
Key Account Center
Hamilton, NJ 08691
Work Order
Service Ticket
CONTACT INFORMATION:
Your primary contact at the KAC for this account is Lydia Alonso. She can be
reached at (609)528-2580. Additionally, should you have any questions regarding
the guidelines of this account; Gail Flock may be reached at (609)528-2580.
6.12 Sprout’s
5. Call Key Account Center to get signed in and get signed out.
6. Manager Signature Required and Completion Code.
6.14 Braum’s
6.15 Whole Foods
6.16 Old Navy
3. IVR 516-394-8400 PIN# 73605 Call at arrival and departure
5. Manager Store Form with matching WO# and Store Stamp
6. Signature Required
4. IVR 516-394-8400 PIN# 73605 Call upon arrival and departure
6. Some stores require IVR call in—Please refer to text
6.22 AC Moore
6.23 Office Depot
4. IVR (866) 633-4987 PIN# 328976. Must have WO#
6.24 Food Lion
5. Manager Store Stamp and Store Form with Matching WO#
6. Signature Required
5. Manager Signature Required and WO#
6.27 BP Oil
1. Standard Not to Exceed $1,000 (However Please Confirm)*NTE
4. IVR (877) 846-8777 to check in and out with WO#
4. IVR (866) 504-6793
Besam Entrance Solutions National Accounts Center
300 Horizon Center – Suite 302 Hamilton, NJ 08691
(866) 640-9667
Service Provider Registration Form Company Name
I approve this application for this company to be sent a BSS contract agreement and start the process of being set up as an Authorized Service Center for Besam.
Dan Wise – Key Account Service Provider Manager Approval Signature:___________________________________ Approval Date:_____________________________________
Appendix A - Service Provider Registrations.pdf
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Dear future valued service provider: Thank you for your interest in becoming an authorized service provider for Besam Entrance Solutions. As you probably already know Besam is a worldwide solution provider / automatic door company that offers a wide range of products and services to the market place. Besam products are a high quality product and the company is very aggressive in its desire to claim even more of the market share As our market share increases we will need to further develop a good working relationship with independent service facilities throughout the country to assist in the repair of product not only in warranty situations but also in the normal repair business. A good relationship includes not only Besam support of the Service Provider but also the Service Provider being supportive and understanding of the requirements related to a key account program. In becoming a service provider we would require a couple of things:
That the technicitions that will work on Besam supplied service orders are AAADM certified That you read and understand our National Account guidelines and warranty procedure for the handling of national account customer needs.
To help us in understanding your capabilities and capacities we ask that you fill out and return to us this registration form. Once this form is completed and returned to us we will evaluate it and make a decision as to your becoming an authorized repair center. If you have any questions please feel free to contact your area sales representative that you deal with. Sincerely,
Thomas Epke Director of Key Accounts – North America
(866) 640-9667
Address
City
Installation………………….. Number of employees
Other………………………… Number of employees
Office: ……………………………….. Number of employees
Total……………………………… ….. Number of employees
Full Energy Door: YES NO
Manual Revolving Doors: YES NO
Automatic Revolving Doors:: YES NO
Other:
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1) WHAT FORMAL TRAINING HAVE YOUR PEOPLE HAD IN THE REPAIR OF SWING, SLIDING AND REVOLVING DOORS?
2) HOW MANY OF YOUR CURRENT EMPLOYEES ARE AAADM CERTIFIED? PLEASE LIST THEIR NAMES.
3) LIST OTHER MANUFACTURERS FOR WHOM YOUR COMPANY IS AN AUTHORIZED SERVICE PROVIDER. HOW MANY YEARS FOR EACH.
4) LIST OTHER CAPABILITIES OF YOUR COMPANY WHICH HAVE NOT BEEN COVERED HERE.
5) WHAT GEOGRAPHIC COUNTIES DO YOU COVER?
6) ARE YOU PRESENTLY A BESAM DISTRIBUTOR?
7) WHAT OTHER PRODUCT LINE DO YOU DISTRIBUTE?_________________________
_______________________________________________________________________
DO YOU HAVE TECHS THAT ARE AAADM CERTIFIED Yes No
24-HOUR EMERGENCY SERVICE CAPABILITY Yes No
RETROFIT CAPABILITY Yes No
INSTALLATION CAPABILITIES Yes No
Billing Rates To BESAM National Accounts
Labor Rates: Regular $ per hour Overtime $ per hour
Warranty Rates: Regular $ per hour Overtime $ per hour
**Fixed FLAT Travel Rate PER INVOICE:$_________per call (MUST PROVIDE)
**VEHICLE CHARGES OR MILE CHARGES ARE NOT HONORED
(866) 640-9667
Other
*Please provide copies of applicable certificate of insurance with this form if not already provided.
CREDIT REFERENCES (If you have a standard form you use, that will be sufficient) If you have already submitted these references and are already set up as a cutomer of Besam Entrance Solutions, you need not duplicate this information unless you wish to update our records with current information. Bank Reference:
Bank Name Telephone ( )
The address listed below
Thank you for your reply. All replies will remain company confidential
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BESAM KEY ACCOUNTS CENTER Limited Service Provider Agreement
THIS AGREEMENT is entered into as of __________ 20___ by ________________________ and between Besam Key Accounts Center, a division of Besam Entrance Solutions., having its principal corporate offices at 300 Horizon Center, Suite 302, Hamilton, NJ and _____________________________________________ hereafter “Service Provider” located at ____________________________________________________________________________ Besam Key Accounts Center will from time to time dispatch written requests, Service Orders, for service (repair and planned maintenance) at their customer locations within the service area listed in Schedule B. While the Service Provider will be the first choice, Besam Key Accounts Center is not obligated to use the services or products of the named Service Provider exclusively. Besam Key Accounts Center will provide a gross Not To Exceed (NTE) billing amount for every service request given to Service Provider. Service Provider agrees to (1) provide service at Besam Key Accounts customer locations within the service area listed in Schedule B per this agreement, (2) notify Besam Key Accounts Center within two hours of receiving written dispatch if they cannot provide service per the Service Standards herein or within NTE issued or at the Fixed Flat Travel charge, (3) refrain from quoting prices for parts, service or additional work to Besam Key Accounts Center customers direct, and (4) treat all Besam Key Accounts Center information including accounts, locations, rates, agreements, etc. as confidential and not disclose to others. Further, Service Provider acknowledges that the NTE amount is a gross amount that will be reduced by the Besam Key Accounts Center administrative fee.
Prices and Conditions of Sale Service Provider’s charges to Besam Key Accounts Center shall not be greater than the Service Provider’s agreed to pricing as specified within this agreement hereto. Besam Key Accounts Center will deduct a 15% administrative fee from all invoices paid. Service Provider must adhere to all NTE amounts given in each request for service. Approval must be received from Besam Key Accounts Center prior to work being performed that would (1) exceed the NTE or (2) exceed the fixed flat travel charge per the current Besam Key Accounts Center established rates identified at the end of this agreement. Failure to receive approval will restrict maximum payment for work performed to the NTE and/or maximum travel charge less the Besam Key Accounts Center administrative fee. All Besam Key Accounts Center service calls require the use of a Besam service ticket. The Besam service tickets will be provided to you and they MUST be used. Please notify Besam Key Accounts Center if you need to replenish your service tickets. Besam Key Accounts Center requests that Service Provider’s invoices and fully completed corresponding paper work must be received by Besam Key Accounts Center no more than 20 days after services are completed. A
Appendix B - Service Provider Agreement.pdf
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Besam Key Accounts Center “Service Order” MUST accompany invoices and any required store forms and/or store stamps so that information can be collected on a door-by-door basis. Besam Key Accounts Center’s customer at the jobsite location MUST sign each service ticket and store stamp if required. In the event that a follow up service call is required due to a quotation for additional work or an NTE increase, Besam Key Accounts Center will not issue payment on any Service Provider invoice until all service and paperwork relating to that specific service call/order is complete. The Service Provider should hold all paperwork and invoicing until the service call and any subsequent work is complete and all work relating to that service call/order should be billed on one invoice. However, in the event of a delay such as pending quote approval for additional work, the initial invoice should be submitted within 20 days of the first visit. Hours shown on the service ticket left at the store must match actual work hours quoted or invoice will be paid based on hours shown on the store signed work ticket. Quoted repair work tickets given to the store should state “Hours per approved quote.” Besam Key Accounts Center end user customers stipulate that all invoices and fully completed corresponding documents must be received within a specified period of time or they will not compensate Besam Key Accounts Center for services rendered. Therefore, any service provider invoice not received by Besam Key Accounts Center within 30 days from the completion of the call will not be paid by Besam Key Accounts Center. *If an invoice is received after 30 days Besam will make (1) attempt to get this invoice paid by the end user. If collectible the administration fee for that call will increase to 17%. All invoices must include the Service Provider’s labor charges per Schedule A and parts charges (not to exceed the “Besam Key Account Parts List”). Local taxes including sales tax are not billable to the Besam Key Accounts Center. Besam Key Account Service Order Number MUST appear on the Besam Key Accounts Center work order and the Service Provider’s invoice. When a request for quotation is made by the Besam Key Accounts Center for a service repair, service provider shall submit the quotation within 4 business days after initial call. If the quotation becomes an order, the invoice must exactly match the work performed in every respect. This includes the number of labor hours worked without going over the not to exceed amount unless the overage has been approved by the Besam Key Accounts Center with an approval number. When performing any planned maintenance for Besam Key Accounts Center, ALL checklists MUST be submitted to Besam Key Accounts Center in order for the Service Provider to receive payment. Checklist requirements are outlined in the Besam Key Accounts Center published guidelines or communicated to the Service Provider by way of a Besam Key Accounts Center service memo. Besam Key Accounts Center will send the Service Provider a written rejection of invoices not complying with the conditions contained in this agreement by fax or email. Service Provider will have five (5) working days to respond. If an acceptable written response is not received by Besam Key Accounts Center within the five (5) working days time period, Service Provider’s invoice will be adjusted and paid per this agreement. Besam Key Accounts Center will issue payment within 45 days of receiving Service Provider’s invoice that complies with the conditions listed above. Any invoice submitted to
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Besam Key Accounts Center that does not comply with the conditions listed above will be delayed and/or reduced.
Termination of Agreement This Agreement shall remain in full force and effect until terminated by either Besam Key Accounts Center or the Service Provider as hereinafter provided. Either party may terminate this Agreement at any time with or without cause by giving thirty (30) days written notice by registered or certified mail to the other party. Further, this Agreement may be terminated immediately at any time upon Besam Key Accounts Center giving the Service Provider written notice in the event of a breach by the Service Provider of any of the terms or conditions of the Agreement or in the event that Service Provider shall be or become insolvent or fails to perform or conform to the covenants of this Agreement. Besam Key Accounts Center shall not be liable in any manner whatsoever upon the expiration or termination of this Agreement even though thereafter Besam Key Accounts Center or any other entity or party may complete any transaction initiated by the Service Provider.
Service Standards Service Provider agrees that all work provided under this agreement will be performed in a professional and competent manner conforming to nationally accepted quality standards. Besam Key Accounts Center has sole discretion to determine what those standards are, and whether or not work provided conforms to those standards. Any work determined to be below standard will be replaced or re-worked by the Service Provider at no additional charge to Besam Key Accounts Center. Service Provider will maintain adequate staffing and facilities to meet service and planned maintenance demands within their service area. It is the Service Provider’s responsibility to provide technicians trained and competent to troubleshoot and repair all models of automatic and manual pedestrian doors. Technicians must be trained, tested and certified by the American Association of Automatic Door Manufacturers (AAADM). Service Provider shall not delegate or assign any duties or work to be performed by Service Provider pursuant to this Agreement to any other person or company without Besam Key Accounts Center’s prior consent. Service Provider will make every effort to install genuine Besam parts for all Besam Key Accounts Center service work on Besam equipment. Service Provider will provide repair services 52 weeks a year, Monday through Friday, from 8:00 a.m. (EST) to 5:00 p.m. (PST) (excluding holidays) at the standard rates listed in Schedule A. Service Provider will provide Emergency Service (doors that will not lock, and inoperable doors that prevent continued business operation) at all times (24 hours per day, 365 days per year). Emergency Service Rates will apply; however, gross amount invoiced to Besam Key Accounts Center cannot exceed the NTE. In addition, Service Provider agrees to notify the store contact provided by Besam Key Accounts Center of their estimated time of arrival upon receipt of
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dispatch. It shall be assumed that the Besam Key Accounts Center holiday schedule will be the same as the Service Provider. It shall be the obligation of the Service Provider to maintain adequate communication technologies and personnel to allow conveyance of both non-emergency and emergency (after hours) service requests. Besam Key Accounts Center must be notified of observed holidays or other periods during which only Emergency Service will be available. Elapsed time to “First Service Response” (FSR) must not be greater than 24 hours (Monday - Friday). Calls dispatched before 10:00 a.m. (LOCAL TIME) should receive FSR the same business day. Should it be impossible to provide FSR that day, the Service Provider will notify Besam Key Accounts Office when the call is dispatched or within 2 hours so that customer may be notified or another Service Provider can be contacted. Such a service request should be prioritized to be the first service performed the next business day. Should overtime be required to provide FSR on a call dispatched before 10:00 a.m. it will be the Service Provider’s responsibility to provide overtime. Exception: remote locations identified at the time of dispatch (or no later than two (2) hours) may be subject to longer times to FSR. Extraordinary travel charges may be acceptable but MUST be discussed with, and authorized by Besam Key Accounts prior to commencement of work.
Reporting Obligations Service Provider’s office or technician must notify Besam Key Accounts Center by phone, fax, or email (1) within two (2) hours after receiving dispatch if they cannot respond per agreement Service Standards, (2) if parts are required to repair the door, and (3) when the service is completed.
Warranty Service Provider agrees to warrant its new parts for one (1) year and labor for 90 days, rebuilt parts are warranted for 90 days parts and labor after work is performed. Further, Service Provider agrees that all work provided under this agreement will be performed in a professional and competent manner conforming to nationally accepted quality standards. Besam Key Accounts Center has sole discretion to determine what those standards are, and whether or not work provided conforms to those standards. Any work determined to be below standard will be replaced or re-worked by the Service Provider at no additional charge to Besam Key Accounts Center. Besam Key Accounts Center will hold all service providers accountable for related call backs on serviced doors for 1 week (7 days) from the previous service call. If the call is unrelated than it must be documented on the service tickets and pictures sent if available. After the (7th) day period Besam Key Accounts Center will not define the call as a call back. Except as set forth in this Section, there are no warranties given by either party, either express or implied. In no circumstances will either party be liable for incidental or consequential damages, lost profits or similar claims.
Independent Contractor
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Service Provider and its technicians will represent themselves as a member of Besam Key Accounts Center while performing services dispatched by Besam Key Accounts Center. Notwithstanding the foregoing, the Service Provider is in no way the agent or employee of Besam Key Accounts Center with respect to services, products or otherwise. The Service Provider shall conduct its business as an independent contractor and persons employed in the conduct of such business shall not be deemed employees or agents of Besam Key Accounts Center.
Insurance Requirements Service Provider shall obtain and maintain at Service Provider’s sole cost and expense such as insurance, in such amounts, on such terms and with such carriers as Besam Key Accounts Center deems appropriate, provided that Besam Key Accounts Center must give Service Provider at least sixty (60) days notice of any change in the insurance requirements. It is the Service Provider’s obligation to make certain that the coverage therein afforded shall not be canceled, terminated, modified, reduced or not renewed except upon the giving of written notice to Besam Key Accounts Center at least sixty (60) days prior to the effective date of such cancellation, termination, modification, reduction, or non-renewal. Insurance certificates of the Service Provider’s insurance policies must be provided to Besam Key Account Center. Service Provider’s obligation to provide the insurance policy set forth in this Agreement and Service Provider’s compliance with those obligations shall not be construed to negate or affect in any Service Provider’s indemnity obligations contained in this Agreement or relieve Service Provider of any liability imposed by the indemnity provisions of this Agreement. Service Provider hereby releases and waives any and all rights of subrogation against Besam Key Accounts Center that it or any of its insureds may have. Service Provider shall defend, indemnify and save harmless Besam Key Accounts Center from and against any and all costs, attorney’s fees, losses, claims, demands, suits and causes of action, amounts paid in settlement for personal injury, death or property damage, loss of use by any person resulting from, arising out of or relating to any accident, incident or occurrence involving any services dispatched by Besam Key Accounts Center that are sold, provided, performed, maintained, inspected, serviced or repaired by Service Provider. The obligations of the Service Provider to Besam Key Accounts Center contained in this sub-paragraph shall survive the termination of the agreement. The foregoing indemnity shall include injury or death of any employee of Service Provider and shall not be limited in any way by any immunity or any limitation on amount or type of damage, compensation or other benefits payable derived from workers’ compensation statute, disability benefits or other similar employee benefit statutes and any such immunity or limitation is hereby waived by Service Provider. Service Provider hereby waives and releases Besam Key Accounts Center and its parent, subsidiary, related and inter-related companies, corporations and divisions, predecessors and successor corporations, and its and their officers, agents and employees from any and all claims and causes of action by Service Provider including any claims for contribution or indemnity by Service Provider arising out of, resulting from, or related to any accident incident or occurrence
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and any personal injury, death, property damage loss of use involving any service, maintenance, repair, inspection or work performed or provided by Service Provider pursuant to this agreement.
General This Agreement supersedes all prior communications and agreements, and shall be deemed to be complete and shall not in any way be modified or waived except by agreement in writing by a duly authorized representative of Besam Key Accounts Center. A waiver by either party of any of the terms and conditions of this Agreement at any time or from time to time shall apply only to the particular instance or instances in which such a waiver occurs, and shall not affect or impair in any way the further continuance in force of such terms, conditions, or the right of either party to avail itself of such terms or conditions upon any subsequent breaches thereof. Paragraph headings are for the purposes of convenience only and are not intended to form a part of, or to be used for purposes of interpretation of the text hereof. Notices henceforth shall be mailed prepaid by registered or certified mail to the addresses shown above for the respective parties. If any provision herein or portion thereof shall for any reason be held invalid or unenforceable, such invalidity or unenforceability shall not affect any other provision or portion thereof, but this Agreement shall be construed as if such invalid or unenforceable provision or portion thereof had never been contained herein. The law of the state of New Jersey hereto shall govern the construction and performance of this Agreement and the rights and remedies of the parties. All claims, controversies and disputes arising out of or relating to this agreement or any breach thereof shall be settled by arbitration. Such arbitration shall be effected by Arbitrators selected as hereinafter provided and shall be conducted in accordance with the Commercial Arbitration Rules existing at the date thereof of the American Arbitration Association. The dispute shall be submitted to three (3) arbitrators, each of whom shall have at least ten (10) years of experience in their relevant field, one arbitrator being selected by Besam Key Accounts Center, one arbitrator being selected by Service Provider, and the third arbitrator being selected by the American Arbitration Association. In the event that either Besam Key Accounts Center or Service Provider within one (1) month after any notification of any demand for arbitration hereunder, shall not have selected its arbitrator and given notice thereof by registered or certified mail to the other, such arbitrator shall be selected by the American Arbitration Association. The meeting of the Arbitrators shall be held at such place or places as may be agreed upon by the Arbitrators. Judgment may be entered on any award rendered by the Arbitrators in any Federal or State Court having jurisdiction over the parties. All costs, fees and expenses for arbitration shall be borne by the non-prevailing party. __________________________________ __________________________ Besam Entrance Solutions Service Provider Date: Date: _________________________________ __________________________
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Schedule A
Pricing Service Provider agrees to the following preferred labor rates for Besam Key Accounts Center customers other than those listed below by name: Working Hourly Rate: ___________ Fixed Flat Travel Rate: __________ Emergency Working Hourly Rate: _________ Emergency Fixed Flat Travel Rate: _________ Travel will be paid on a fixed flat travel rate per invoice. No exceptions to this travel policy is allowed unless approved prior by the National Accounts Center. Remote locations and emergency service travel will be addressed on a “case by case” basis. Truck Charges/Fuel Charges are not a billable item to Besam Key Accounts Center. Parts: Besam will pay no higher than published list price for parts identified in the “Besam Key Accounts Parts List”. Custom parts and obsolete or unusual items are exempt from the above. _________________________________ _________________________ Besam US Inc. Service Provider Date: ____________________________ Date: ____________________
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Schedule B Service Area Map (With Counties) County State Country/Region Territory
_________________________________ Besam US Inc. Date: ____________________________ _______________________________ Service Provider Date: __________________________
Besam Key Account Center Evaluation Company Name:
KASPM Name:
1j. Timely Reception of New Equipment
1k. Parts Pricing
Areas for improvement:
Company Name:
Score Score
1a. Staff 4a. Follow Besam warranty procedures
1b. Vehicle Support 4b. Understand Besam warranty policies 1c. Install Ability 4c. Have Besam's best interest
1d. Service Ability 5. Besam Spare Parts
1e. AAADM Certified 5a. Purchase Besam parts direct
1f. Glass & Glazing Work Capability 5b. Promotion of original Besam spares
1g. Workshop Capability 5c. Stock Besam Spares
1h. 24 HR Emergency Service Capability 5d. Spare parts sales improvement
2. Besam knowledge 6. Service
2a. Knowledge of Besam product line 6a. Provide quality service for the NAC
2b. Know product benefits 6b. Follow Besam NAC procedures
2c. Communication with NAC 6c. Communicattion with NAC
2d. Troubleshooting skills 6d. Demand Service Response
2e. AAADM & ANSI 6e. Emergency Service Response
3. Installations 7. Preventative Maintenance
3a. Follow Besam procedures 7a. Understanding of benefits of PM's
3b. Communication with NAC 7b. Follow Besam NAC procedures
3c. Installation capability and quality 7c. Perform complete and quality PM service
3d. Installation troubleshooting 8b. PM Service Repsonse
0
SP/Manager Besam KABD Date
Ratings: 5 = Very proficient: expert or certified 4 = Good: skilled or knowledgeable but not expert or certified 3 = Average: has some skill or knowledge 2 = Below average: has a little skill or knowledge 1 = No skill or knowledge in this area NA = Not applicable
Besam Service Provider Evaluation
Appendix D - Evaluation of Service Provider.pdf
Account Contact Std. NTE Store Requirements & IVR Paperwork Requirements
Standard Expected Response
Emergency Expected
Response Time
AC Moore Cindy/James 500$ Store Stamp and Signature Store Stamp and Signature 24 Hour 4 Hour
Albertson's/SuperValu James/Cindy -$ Must have WO#. Warranty Calls only Same/Next Day Before Close
for KAC. Others get sent to disctricts to handle.
Big Lots Demi/Callie 500$ IVR 516-394-8400 Pin#73605 if Signed Service Ticket 1-2 Days Store Closing
called received through service channel
BP James/Cindy 1,000$ 877-846-8777 to check PO Required to bill coorperate. Same/Next Day Before Close
in/out with WO#
Braum's Cindy/James 200$ Store Signature and Stamp Store Signature and Stamp 24 Hour 4 Hour
Burlington Coat Factory Callie/Demi 360$ 800-803-5394 Pin 73605 Store stamp on ticket. Same/Next Day 4 Hour
from Store phone only. Store Stamp on ticket. Manager's signature on ticket.
Carmax Callie/Demi 500$ IVR 866-323-0931 Pin#689834. Signed Service Ticket 1-3 Days 4 Hour
Must call from Store Phone. Signed Service Ticket
Cost Plus World Market Cindy/James 500$ 516-394-8400 Pin#73605 Scan Back-up paperwork to attach when Billing 24 Hour 4 Hour
CVS Cindy/James 850$ Completion code. Call NAC to Store signature and completion code. 24 Hour 4 Hour
get signed in and signed out
Food Lion James/Cindy 500$ Store Stamp + Store form with Store Stamp on Ticket + Store form with Same Day if placed before 1 Before Close
matching WO# matching WO#
Hannaford Cindy/James 500$ Store Stamp + Store Form with Store Stamp + Store Fprm with 24 Hour 4 Hour
Matching WO# Matching WO#
Hertz Lydia/Linda Call Text Signed Service Ticket Signed Service Ticket 1-2 Days Store Closing
Nelson's James/Cindy 225$ DD250 form with RID# and fax to DD250 form with RID# and Nelson Ticket # Same/Next Day Must be 2 HR
866-647-3829. Ticket # IVR 866-504-6793
Office Depot James/Cindy Call Text 866-633-4987 Pin#328976 Tech's signed service ticket Same/Next Day Before Close
Must have WO#
Petco Cindy/James Call Text 516-394-8400 Pin#73605 Sign off sheet to attach on service channel 24 Hour 4 Hour
Store stamp and Signature on Besam Ticket
Petsmart James/Cindy 400$ Manager Signature on Service Ticket Must have manager signature 24 Hour 3 Hour
Rite Aid Demi/Callie 310$ IVR 866-532-9931 Pin#70206 Must Log IN and OUT. Store Stamp on service ticket Same/Next Day Before Store Closes
Store Stamp
Safeway Lydia/Linda 500$ No IVR - Service ticket must be signed Service ticket signed on ticket + Stamped 24 Hour Same day
LABOR ONLY and stampled w/ the store stamp
Sears/Kmart Demi/Callie 305$ Signed + Stamped service ticket Signed + Stamped service ticket 24 Hour End of Day
Call service reps w/ time in and out
Staples Demi/Callie 375$ Signed service Ticket Signed service Ticket Same/Next Day End of Day
Stop & Shop Callie/Demi 350$ Store Stamp, MOD Signature Store Stamp, MOD Signature 24 Hour 4 Hour
Syms/Filene's Basement James/Cindy 500$ N/A Manager to sign techs ticket. Same/Next Day Before Close
Target Linda/Lydia 750$ Signed Service Ticket Signed service Ticket 24 Hour 4 Hour
Toys R Us Demi/Callie 500$ 866-236-5355 pin #73605 or 61927 Signed Service Ticket 24 Hour End of Day
Toys R Us - Miner Demi/Callie 150$ N/A Signed Service Tickets Same Day End of Day
Whole Foods Cindy/James 500$ Store Stamp and Signature 24 Hour 4 Hour
BSS Service tickets must always be signed by Manager.
Warranty: 30 days labor and travel, 90 days on major component parts unless otherwise noted above.
Mail all "zero" original invoices to the NAC
Store stamps are to be on the white and yellow copies of the service tickets
Excessive and round trip travel must be approved by the NAC prior to dispatch - Call for authorization.
Truck, trip, freight, mileage charges not allowed.
Invoices must be received at the NAC within 30 days from the date of completion or they will not be processed.
BSS will deduct a 15% administrative fee from all invoices paid
Technicians must call the NAC prior to leaving the site with the status of the call.
Additional details are outlined in your service provider agreement.
actual call NTE as the amount may be different then above.
we will update the IVR.
the authorization number must be included on your paperwork. Any amounts over the NTE will not be paid
Appendix E - Key Accounts Guideline Quick Reference.pdf
MFG Baan P/N Addison P/N DCS-BEA-Adams Rite P/N New Baan P/N Alternate Baan P/N DESCRIPTION UOM
Adams-Rite 50-05-080 4781-041-335 2-PT LATCH EA
Adams-Rite 50-05-081 4781-021-335 2-PT LATCH EA
Adams-Rite US08-0648-01 4781-041-335-99 2-PT LATCH EA
Adams-Rite US08-0648-02 4781-021-335-99 2-PT LATCH EA
Adams-Rite US08-1644-01 4781-041-US26D 2-PT LATCH EA
Adams-Rite US08-1644-02 4781-021-US26D 2-PT LATCH EA
Adams-Rite US08-1644-03 4781-041-313 2-PT LATCH EA
Adams-Rite US08-1644-04 4781-021-313 2-PT LATCH EA
Adams-Rite 50-06-110/HD 4016-20-01 3 PT CONVERTER ASSY EA
Adams-Rite 85-06-010 MS1861-01-603 41-0438-01 BOTTOM RA EA
Adams-Rite 50-05-110 8456-335 ASTRAGAL EA
Adams-Rite 50-05-111 8456-628 ASTRAGAL EA
Adams-Rite US08-0686-02 29-0069-01 CAM EA
Adams-Rite US21-0770-01 25-0903-24 COVER STRIP G86 EA
Adams-Rite 50-05-023 OE8611-48 CVR EXIT DEVICE EA
Adams-Rite 50-05-040 8622-30 CVR EXIT DEVICE EA
Adams-Rite 50-05-063 8622-42 CVR EXIT DEVICE EA
Adams-Rite US08-0649-01 OE8633C48-99 CVR EXIT LESS ROD AS EA
Adams-Rite 50-06-178 8650-130 CYL. ESCUTCHEON EA
Adams-Rite US800397-01 4036-01-01-628 CYLINDER EA
Adams-Rite US800397-02 4036-01-01-313 CYLINDER EA
Adams-Rite US800398-01 4066-01-130 CYLINDER EA
Adams-Rite US800398-02 4066-01-313 CYLINDER EA
Adams-Rite 50-06-155 MS4043-00-119 CYLINDER GUARD EA
Adams-Rite USAR4710 USAR490035201628 USAR4710 DEAD LATCH 1-1/8 BKST EA
Adams-Rite US05-0367-04 5017-02 DEADLOCK (41-0199-02) EA
Adams-Rite US05-0367-03 MS1847-11-630 DEADLOCK 41-0197 EA
Adams-Rite S5151932 515193-2 1853A-395-11-56C S5151932 DEADLOCK WITH 2 POINT CONVERTER EA
Adams-Rite 50-06-153 4089-01-130 EXIT INDICATOR EA
Adams-Rite USAR8600 USAR8600 EXIT, ADAMS RITE 8600,48" BRZ EA
Adams-Rite USAR8600CLR USAR8600CLR EXIT, ADAMS RITE 8600,48" CLR EA
Adams-Rite 50-06-116/FB 1873-30-BK FLUSH BOLT EA
Adams-Rite US800228 1873-20-BK FLUSH BOLT EA
Adams-Rite US15-0770-01 F86-335 FLUSH EXIT DEVICE EA
Adams-Rite US15-0770-02 F86-628 FLUSH EXIT DEVICE EA
Adams-Rite 50-06-164 4085-01 HEADERBOLT EA
Adams-Rite US05-0367-01 4570B-01-130 ICU DOOR LATCH EA
Adams-Rite US05-0367-02 4570B-01-119 ICU DOOR LATCH EA
Adams-Rite US06-6302-01 4570B-01-130A ICU DOOR LATCH EA
Adams-Rite US801468 31-0925 LATCH & ROD ASSY EA
Adams-Rite US801474 31-0958-01 LEVER ASSY EA
Adams-Rite US801444 22-0919 LEVER SERVICE EA
Adams-Rite 50-05-097 OE8801-42 LIFE SAFETY EXIT DEV EA
Adams-Rite USAR1850SW250 HBL-01B USAR1850SW250 LOCK KIT, HOOK 31/32" BS CLR EA
Adams-Rite 50-06-111 91-0021 LOOSE PARTS KIT EA
Adams-Rite US801466 91-0925 LOOSE PARTS KIT F86 EA
Adams-Rite 50-06-100 MS1853A-350 MS DEADBOLT EA
Adams-Rite US800224 MS1851S-250-628 MS DEADLOCK EA
Adams-Rite 50-06-101 24-0384-420B-313B MS FACEPLATE,BOX PAC EA
Adams-Rite 50-06-117LCL 4550L-01-130 MS LEVER EA
Adams-Rite 50-06-117RCL 4550R-01-130 MS LEVER EA
Appendix F - Parts Cross Reference.pdf
Adams-Rite US05-0771-01 4550R-01-130 MS LEVER EA
Adams-Rite US05-0771-02 4550R-01-119 MS LEVER EA
Adams-Rite US05-0771-03 4550L-01-130 MS LEVER EA
Adams-Rite US05-0771-04 4550L-01-119 MS LEVER EA
Adams-Rite 50-06-152 MS4002-032-628 MS STRIKE EA
Adams-Rite 50-06-152DB MS4002-032-313 MS STRIKE EA
Adams-Rite 50-06-131/FB 24-0168-04B-628 MS1870 FACEPLATE EA
Adams-Rite 50-06-132/FB 24-0168-04B-335 MS1870 FACEPLATE EA
Adams-Rite 50-05-082 4591M-02-335 PADDLE/SWITCH EA
Adams-Rite US08-0649-02 G86-11-36 PANIC EXIT DEVICE EA
Adams-Rite USAC2DC AC2DC USAR4603 USAC2DC RECTIFIER, BRIDGE 24VAC-24VDC - - NOT HEAVY DUTY EA
Adams-Rite 50-05-096 OE8802-42 RIM EXIT DEVICE EA
Adams-Rite US801467 31-0902 SCISSOR CARTRIDGE EA
Adams-Rite US08-0661-01 4801-03-603 STRIKE EA
Adams-Rite 50-05-098 91-0993 STRIKE KIT EA
Adams-Rite 50-06-110 4015-18 THRESHOLD BOLT EA
Adams-Rite 50-06-110/FB 4015-01 THRESHOLD BOLT EA
Adams-Rite 50-06-110/OS 4015-19 THRESHOLD BOLT EA
Adams-Rite 50-06-110/SW 4015-13 THRESHOLD BOLT EA
Adams-Rite US08-1642-01 3080-01-0-96-00-32D TRIM EA
Adams-Rite US06-0480-05 24-0007-09-628 TRIM RING EA
ADDISON AUTOMATICS USAA1269 1269 USAA1269 Close Speed Pot Kit EA
AMERICAN DOOR CO. USADC60R RADC-60 USADC60R CONTROL, UNIV. SWING REBUILT EA
AMERICAN DOOR CO. USADC120 520 RADC-120 USADC120 CONTROL, UNIVERSAL FOR POPC SLIDER ADC120 EA
BEA
PARTS --->>> USPARALLAX2
0274-14), 1 BODYMOUNT(US02-0274-04), 2 SSQD (US15-0511-01) *** SSII
OVER 35 " ADDITIONAL CHARGES MAY APPLY *** (May need to order
Lockout seperately) EA
PARTS --->>> USPARALLAX1
0274-14), 1 BODYMOUNT(US02-0274-04), 1 SSQD (US15-0511-01) *** SSII
OVER 35 " ADDITIONAL CHARGES MAY APPLY *** (May need to order
Lockout seperately) EA
BEA USPBJM1 10PBJM1 USPBJM1 USPBJM1 1.5 X 4.75 JAMB PLT W H/C LOGO - NO TEXT EA
BEA USBPBSE 10PBSE USBPBSE USBPBSE 4.75" SQUARE WITH PUSH TO EXIT EA
BEA USGTSSHARN 10GTSSHARN USGTSSHARN USGTSSHARN BDYGD/SSCAN GYRO RELAY HARNESS EA
BEA USBLO21K 661K 10LO21K USBLO21K USBLO21K BEA LO-21 K LOCK-OUT MODULE # EA
BEA US02-0136-02 10MICRO1SB US02-0136-02 US02-0136-02 BEAM KIT,BEA MCELL 1 JMB CP 15 EA
BEA US02-0136-03 10MICRO1SLB US02-0136-03 US02-0136-03 BEAM KIT,BEA MCELL 1 JMB CP 30 EA
BEA USBMICROCELL1D 10MICROCELL1D USBMICROCELL1D USBMICROCELL1D BEAM KIT,BEA MCELL DBL 15' CBL EA
BEA US02-0136-01 10MICROCELL1DL US02-0136-01 US02-0136-01 BEAM KIT,BEA MCELL DBL 30' CBL EA
BEA USBMICROCELL1S 10MICROCELL1S US02-0136-02 USBMICROCELL1S BEAM KIT,BEA MCELL SGL 15' CBL EA
BEA USBMICROCELL1SL 10MICROCELL1SL US02-0136-03 USBMICROCELL1SL BEAM KIT,BEA MCELL SGL 30' CBL EA
BEA USMICROCELL1SL 10MICROCELL1SL US02-0136-03 USMICROCELL1SL BEAM KIT,BEA MCELL SGL 30' CBL EA
BEA USMICROCELL1SL 10MICROCELL1SL USBMICROCELL1SL USMICROCELL1SL BEAM KIT,BEA MCELL SGL 30' CBL EA
BEA USB200038 20.0038 USB200038 USB200038 BEAM,BEA MCELL CABLE SET ONLY EA
BEA USB200013 20.0013 USB200013 USB200013 BEAM,BEA MCELL CONTROL ONLY EA
BEA US02-0136-20 20.0045 US02-0136-20 US02-0136-20 BEAM,BEA MCELL JAMB CAP KIT EA
BEA USB200037 20.0035 USB200037 USB200037 BEAM,BEA MCELL TRANS ONLY EA
BEA USB200035 20.0035 USB200035 USB200035 BEAM,BEA MCELL TRANS&RECVR SET EA
BEA USSBK111 10SBK111 USSBK111 USSBK111 BEAM,BEA SBK111 1 CH SFC MNT EA
BEA USSBK121L US02-0136-02 USSBK121L BEAM,BEA SBK121 1 CH 30' CABLE EA
BEA USSBK122 US02-0274-18 USSBK122 BEAM,BEA SBK122 2 CH 15' CABLE EA
BEA USB700195 70.0195 USB700195 USB700195 Black Plastic Bollard Cover EA
BEA USBBOXSGSM 10BOX24SGSM USBBOXSGSM USBBOXSGSM Box,Surf Mount,Single,2X4 EA
BEA USB500072 50.0072 USB500072 USB500072 Bracket, Bollard EA
BEA US02-0583-01 10CU2 US02-0583-01 US02-0583-01 CONTROL,SM CU2, SM900 NEW EA
BEA USB700033 70.0033 USB700033 USB700033 CRYSTAL COVER ONLY EA
BEA US02-0583-02 10.1059 US02-0583-02 US02-0583-02 CUHUB,PLUG N PLAY MODULE SM900 EA
BEA USBRING 10BRINGC USBRING USBRING ESCUTCHEON RING,BEA EA
BEA USBDPG50 10DPG50 USBDPG50 USBDPG50 FORCE GAUGE,DOOR PRESSURE 50# EA
BEA UST300HHDBL 10T300HHDBL UST300HHDBL UST300HHDBL HAND HELD TRANSMITTER 300 MHZ WITH CASE & CLIP - 2 BUTTONS EA
BEA 30-02-241 10.30-02-241 30-02-241 30-02-241 HARNESS,120V,2 PIN FEMALE EA
BEA 30-02-240 10.30-02-240 US02-0583-18 30-02-240 HARNESS,120V,2 PIN MALE EA
BEA USB150114 15.0114 USB150114 USB150114 HARNESS,BEA WIZARD 6' EA
BEA USBLACKHAWKEC 20.5116 USBLACKHAWKEC USBLACKHAWKEC HARNESS,BLACKHAWK ENCODR CABLE EA
BEA USBLACKHAWKPSC 20.5118 USBLACKHAWKPSC USBLACKHAWKPSC HARNESS,BLACKHAWK SENSOR CABLE EA
BEA US02-0583-15 20.5175 US02-0583-15 US02-0583-15 HARNESS,CU2 SWITCH EA
BEA US02-0583-03 20.5156 US02-0583-03 US02-0583-03 HARNESS,CU2 SYNC 3' SM900 EA
BEA US02-0583-14 20.5172 US02-0583-14 US02-0583-14 HARNESS,CU2 SYNC 5' SM900 EA
BEA US02-0583-09 20.5083 US02-0583-09 US02-0583-09 HARNESS,CUHUB TO BG3 Y, 2 BG'S EA
BEA US02-0583-11 20.5082 US02-0583-11 US02-0583-11 HARNESS,CUHUB TO BODYGUARD3 EA
BEA US02-0583-05 20.5119 US02-0583-05 US02-0583-05 HARNESS,CUHUB TO CU2 CONTROL EA
BEA US02-0583-08 20.5096 US02-0583-08 US02-0583-08 HARNESS,CUHUB TO EAGLE EA
BEA US02-0583-10 20.5071 US02-0583-10 US02-0583-10 HARNESS,CUHUB TO SUPERSCAN EA
BEA 30-02-210 10.30-02-210 30-02-210 30-02-210 HARNESS,MOTOR EXT SM300 12" EA
BEA US02-0274-13 US15-0511-01 US02-0274-13 HARNESS,SUPERSCAN QUICKCONNECT EA
BEA US15-0511-01 10SSQD US15-0511-01 US15-0511-01 HARNESS,SUPERSCAN QUICKCONNECT EA
BEA 30-02-203 30-02-203 30-02-203 HARNESS,SWITCH SM300 OPERATOR EA
BEA 30-02-212 10.30-02-212 30-02-212 30-02-212 HARNESS,SWITCH SM400 OPERATOR EA
BEA US02-0583-04 20.5153 US02-0583-04 US02-0583-04 HARNESS,SWITCH SM900 OPERATOR EA
BEA USB101026 10.1026 USB101026 USB101026 HUB ASSEMBLY (INCLUDING TRANS) EA
BEA USB155028 15.5028 10.1026 USB155028 HUB FOR BLACKHAWK EA
BEA USB705094 70.5094 USB705094 USB705094 IRIS COVER ONLY EA
BEA USREL24VAC 10REL24VAC USREL24VAC USREL24VAC ISOLATION RELAY 24 VAC DPDT W/ BASE EA
BEA USBMAGLOCK6 10MAGLOCK6 USBMAGLOCK6 USBMAGLOCK6 Lock,Mag,BEA Dual 12/24VDC 600 EA
BEA US10MAG424V 10MAG424V US10MAG424V LOCK,MAG,BEA DUAL 24 VDC EA
BEA USBMAGLOCK3 USBMAGLOCK3 USBMAGLOCK3 LOCK,MAG,BEA SINGLE 12/24VDC EA
BEA USBLO-LINX 1279 10LO-LINX USBLO-LINX USBLO-LINX LO-LINX BD. AND CABLES EA
BEA USBSWITCH1084 10SWITCH1084 USBSWITCH1084 USBSWITCH1084 MAGNETIC DOOR POSITION SWITCH EA
BEA US02-0136-21 10MICROCONTROL US02-0136-21 Micro Control, BEA EA
BEA USPARALLINK1 Obsolete 10PARALLINKI USBLO-LINX USPARALLINK1 PARALLINK MODULE,LO21P W/HARN EA
BEA USPARALLINK2 Obsolete 10PARALLINKII USBLO-LINX USPARALLINK2 PARALLINK MODULE,LO21P W/HARN EA
BEA USCE9101SS USCE9101SS POST,36" SS W/BUMPERS CORE IN EA
BEA USBOLLARDBK 10BOLLARDBLK USBOLLARDBK USBOLLARDBK POST,BEA 42HX6WX4D BLK EA
BEA USBOLLARDBZ 10BOLLARDBRZ USBOLLARDBZ USBOLLARDBZ POST,BEA 42HX6WX4D BRZ EA
BEA USBOLLARDCL 10BOLLARDSLV USBOLLARDCL USBOLLARDCL POST,BEA 42HX6WX4D CLR EA
BEA US02-0583-18 20.52 US02-0583-18 US02-0583-18 POWER CORD 24",CU2 CONTROL EA
BEA USB101027 10.1027 USB101027 USB101027 POWER PACK EA
BEA USB101030 10.103 USB101030 USB101030 PRESENCE SENSOR ONLY EA
BEA USBBOX6RNDFM 10BOX6RNDFM USBOX6RNDFM USBBOX6RNDFM PUSH PLATE BOX,6" RND SURF MNT EA
BEA USBBOXSQ475SM 10BOX475SQSM USBBOXSQ475SM USBBOXSQ475SM PUSH PLATE BOX,SQ SURF MOUNT EA
BEA
PUSH PLATE PACKAGE INCLUDES: 2-PUSH PLATES (PBS45,PBS451, PBS45B,
PBS451B) ,2-BOXES, 2-TRANSMITTERS(TD433PB9V OR TD433PB12V), AND 1-
433 RECEIVER, ALL IN ONE BOX. EA
BEA USBPBR45 10BPBR45 USBPBR45 USBPBR45 Push plate, 4.5"round PTO EA
BEA USPBDGP1 10PBDGP1 USPBDGP1 USPBDGP1 PUSH PLATE,4"X4" SS VESTIBULE EA
BEA USBOXJAMBST 10BOXJAMBST USBOXJAMBST USBOXJAMBST PUSH PLT BX,BEA JAMB REVOLVER EA
BEA USBOXJAMBSM 10BOXJAMBSM USBOXJAMBSM USBOXJAMBSM PUSH PLT BX,BEA JAMB SURF MNT EA
BEA USBBOX45RNDSM 10BOX45RNDSM USBBOX45RNDSM USBBOX45RNDSM PUSH PLT BX,BEA RND 4.5 SURFAC EA
BEA USBOX6RNDFM 10BOX6RNDFM USBOX6RNDFM USBOX6RNDFM PUSH PLT BX,BEA RND 6 FLUSH EA
BEA USBOX6RNDSM 10BOX6RNDSM USBOX6RNDSM USBOX6RNDSM PUSH PLT BX,BEA RND 6 SURFACE EA
BEA US10BOXDG45C US10BOXDG45C US10BOXDG45C PUSH PLT BX,BEA SQR 4.5 CARLN EA
BEA USBOX45SQSM 10BOX45SQSM USBOX45SQSM USBOX45SQSM PUSH PLT BX,BEA SQR 4.5 SURFAC EA
BEA USBBOXSQ475FM 10BOX475SQFM USBBOXSQ475FM USBBOXSQ475FM PUSH PLT BX,BEA SQR 4.75 FLUSH EA
BEA USBBOXDG4H 10BOXDG4H USBBOXDG4H USBBOXDG4H PUSH PLT BX,BEA SQR 4.75 SURFC EA
BEA USBOX475SQSM 10BOX475SQSM USBBOXSQ475SM USBOX475SQSM PUSH PLT BX,BEA SQR 4.75 SURFC EA
BEA US02-0528-01 US02-0528-01 US02-0528-01 PUSH PLT KIT,JAMB W/TRAN&BOX EA
BEA USWRRRND6 10WRRND6 USWRRRND6 USWRRRND6 PUSH PLT WTHR RNG,RND 6" EA
BEA USWRSQ475 10WRSQ475 USWRSQ475 USWRSQ475 PUSH PLT WTHR RNG,SQR 4.75" EA
BEA USPBS61 10PBS61 USPBS61 USPBS61 PUSH PLT,BEA 6" SQ HC/PTO TEXT EA
BEA USBBRING 10BRINGC USBBRING USBBRING PUSH PLT,BEA BEAUTY RING 4.75" EA
BEA USPBJ10CP 10PBJ10CP USPBJ10CP USPBJ10CP PUSH PLT,BEA JAMB CH PEARL EA
BEA USPBJMSLL 10PBJMSLL USPBJMSLL USPBJMSLL PUSH PLT,BEA JAMB HC LOGO EA
BEA USPBJ10 10PBJ10 USPBJ10 USPBJ10 PUSH PLT,BEA JAMB PLAIN EA
BEA USPBJ 10PBJ USPBJ USPBJ PUSH PLT,BEA JAMB PTO 1.5X4.75 EA
BEA USPBJMS1 10PBJMS1 USPBJMS1 USPBJMS1 PUSH PLT,BEA JAMB PTO 1.75X4.5 EA
BEA USPBJ1 10PBJ1 USPBJ1 USPBJ1 PUSH PLT,BEA JAMB PTO/HC EA
BEA USPBJ1B 10PBJ1B USPBJ1B USPBJ1B PUSH PLT,BEA JAMB PTO/HC BLUE EA
BEA USPBJSREV 10PBJSREV USPBJSREV USPBJSREV PUSH PLT,BEA JAMB PUSH TO SLOW EA
BEA USPB10 10PB10 USPB10 USPB10 PUSH PLT,BEA OBSOLETE EA
BEA USPBR45 10PBR45 USPBR45 USPBR45 PUSH PLT,BEA RND 4.5 PTO EA
BEA USPBR451 10PBR451 USPBR451 USPBR451 PUSH PLT,BEA RND 4.5 PTO/HC EA
BEA 75-02-101 75-02-101 75-02-101 PUSH PLT,BEA RND 6 HC LOGO EA
BEA USPBRLLPORT 10PBRLLPORT USPBRLLPORT USPBRLLPORT PUSH PLT,BEA RND 6 HC PORTRONK EA
BEA USPBR 10PBR USPBR USPBR PUSH PLT,BEA RND 6 PTO EA
BEA USPBR1 10PBR1 USPBR1 USPBR1 PUSH PLT,BEA RND 6 PTO/HC EA
BEA USPBS45POD 10PBS45POD USPBS45POD USPBS45POD PUSH PLT,BEA SQ 4.5 PTO DOOR TEXT EA
BEA USPBS451 10PBS451 USPBS451 USPBS451 PUSH PLT,BEA SQ 4.5 PTO/HC EA
BEA USPBS451B 10PBS451B USPBS451B USPBS451B PUSH PLT,BEA SQ 4.5 PTO/HC BLU EA
BEA USPBSLL 10PSBLL USPBSLL USPBSLL PUSH PLT,BEA SQ 4.75 HC EA
BEA USPBS 10PBS USPBS USPBS PUSH PLT,BEA SQ 4.75 PTO EA
BEA USPBSB1026 10PBSB1026 USPBSB1026 USPBSB1026 PUSH PLT,BEA SQ 4.75 PTO BESAM EA
BEA USPBS1 10PBS1 USPBS1 USPBS1 PUSH PLT,BEA SQ 4.75 PTO/HC EA
BEA USPBS-2 USPBS-2 PUSH PLT,BEA SQ 4.75 PTO/HCADC EA
BEA USPBS1B 10PBS1B USPBS1B USPBS1B PUSH PLT,BEA SQ 4.75 PTO/HCBLU EA
BEA USPBSLLPORT 10PBSLLPORT OBSOLETE - NLA USPBSLLPORT PUSH PLT,BEA SQ 6 HC LOGO EA
BEA USBSQ300 10BSQ300 USBSQ300 USBSQ300 PUSH PLT,PREASSEMBLED PACKAGE EA
BEA USAABRL 10PBS4510PTS USAABRL USAABRL PUSH PLT,PUSH TO SLOW EA
BEA USEMS4751 10EMS4751 USEMS4751 USEMS4751 PUSHPLATE, PANTHER ASSEMBLY EA
BEA USL214082 10R300 USR300 USL214082 RECEIVER,BEA 300 MHZ 24 AC/DC EA
BEA USR300 1239 10R300 USR300 USR300 RECEIVER,BEA 300 MHZ 24 AC/DC EA
BEA USBR390 10RD390 USBR390 USBR390 RECEIVER,BEA 390 MHZ 24 VAC EA
BEA USRO433 1316 10RD433 USRD433 USRO433 RECEIVER,BEA 433 MHZ 12/24 VLT EA
BEA USREL24VDC 10REL24VDC USREL24VDC USREL24VDC RELAY KIT,24 VDC DPDT W/BASE EA
BEA US02-0274-01 10LO21B US02-0274-01 US02-0274-01 RELAY,LOCKOUT BEA BESAM EA
BEA USLO21P 10LO21P USLO21P USLO21P RELAY,LOCKOUT BEA LO21P EA
BEA USLE21 10LE21 USLE21 USLE21 RELAY,LOCKOUT BEA LOW ENERGY EA
BEA USBLO21S 661S 10LO21S USBLO21S USBLO21S RELAY,LOCKOUT BEA STANLEY EA
BEA USSS21D USSS21D RELAY,LOCKOUT BEA STOP/HLD DOM EA
BEA USSS21 USSS21 RELAY,LOCKOUT BEA STOP/HOLD EA
BEA USLO21U 661U 10LO21U USLO21U USLO21U RELAY,LOCKOUT BEA UNIVERSAL EA
BEA USRL2 USRL2 RELAY,LOCKOUT MICROWAVE RL-2 EA
BEA USRL3 USRL3 RELAY,LOCKOUT MICROWAVE RL-3 EA
BEA USBLO21K 10LO21K USBLO21K USBLO21K RELAY,LOCKOUT MODULE BEA LO21K EA
BEA USBMC15 10MC15 USBMC15 USBMC15 RELAY,MODULE,BEA ADD ON SAFETY EA
BEA USMC50 10MC50 USMC50 USMC50 RELAY,MODULE,BEA INTERLOCK EA
BEA USMC25 10MC25 USMC25 USMC25 RELAY,MODULE,BEA LOCK INTERFAC EA
BEA USBLINX1 1241 10MCLINX1 USBR3 USBLINX1 RELAY,MODULE,BEA MCLINX 1 EA
BEA USBLINX2 1280 10MCLINX2 USBR3 USBLINX2 RELAY,MODULE,BEA MCLINX 2 EA
BEA USMC65 10MC65 USBLINX2 USMC65 RELAY,MODULE,BEA SEQUENCER EA
BEA USMC10 10MC10 USMC10 USMC10 RELAY,MODULE,BEA TIME DELAY EA
BEA USTD100D USTD100D RELAY,MODULE,MWAVE TIME DELAY EA
BEA US21-0583-02 20.5165 US21-0583-02 US21-0583-02 SBK30 ADAPTER FOR MTG TO JAMBS EA
BEA US02-0274-18 10.1029B US02-0274-18 US02-0274-18 SBK-30 BEAM SET EA
BEA USWHU 10WHU USWHU USWHU SENSOR, WEATHER HOOD,DK12&CPSS EA
BEA US02-0640-01 US15-0640-14 US02-0640-01 SENSOR,ULTRAVIEW CONCEALED, SINGLE EA
BEA USB10ERC 10ERC USB10ERC USB10ERC SENSR CVR, EAGLE, EXTERIOR APPLICATIONS EA
BEA USB700180 70.018 USB700180 USB700180 SENSR CVR,BODYGUARD CNTR CVR EA
BEA USB700179 70.0179 USB700179 USB700179 SENSR CVR,BODYGUARD LITE PIPE EA
BEA USB700167 70.0167 USB700167 USB700167 SENSR CVR,EAGLE COVER ONLY EA
BEA USBERA 10ERA USBERA USBERA SENSR CVR,RAINHOOD EAGLE EA
BEA USURC 10URC US02-0274-05 USURC SENSR CVR,RAINHOOD WIZCRYSBGRD EA
BEA USB700197 70.0197 USB700197 USB700197 SENSR CVR,WIZARD NO LENSES EA
BEA USB700134FS 70.0134FS USB700134FS USB700134FS SENSR CVR,WIZARD NO LENSES - 'FOR SERVICE CALL' TEXT EA
BEA USB10CAPKIT 10CAPKIT USB10CAPKIT USB10CAPKIT SENSR END CAP KIT,BEA BG,SSCAN EA
BEA USB700006 70.0006 USB700006 USB700006 SENSR END CAP,BGRD SSCAN LH EA
BEA USB700005 70.0005 USB700005 USB700005 SENSR END CAP,BGRD SSCAN RH EA
BEA USBIFBWIZARD 20.5048 10IFBWIZARDII USBIFBWIZARD USBIFBWIZARD SENSR INTERFACE,BEA WIZARD EA
BEA USCOMMANDER2 10COMMANDER2 USCOMMANDER2 USCOMMANDER2 SENSR KIT,BEA COMMANDER 2 EA
BEA USCPSS12 662 CPSS12 USCPSS12 USCPSS12 SENSR KIT,BEA CPSS-12 OBSOLETE EA
BEA PARALLAX2T PARALLAX2T No Longer Available PARALLAX2T
SENSR KIT,PARALLAX2 FOR TARGET ONLY (INCL. 1 EA-USEAGLE,US02-0274-
02,US02-0274-04,US02-0274-01, (4)US02-0274-14, (2) US15-0511-01) Kit
BEA USB700207 70.0207 USB700207 USB700207 SENSR LENS, BODYGUARD PER EA EA
BEA USB700138 70.0138 USB700138 USB700138 SENSR LENS, SSCAN PER INCH (UP TO 48") EA
BEA USB700203 70.0203 USB700203 USB700203 SENSR LENS,SUPERSCAN 33" EA
BEA US02-0274-04 10BODYMNTB US02-0274-04 US02-0274-04 SENSR MNT,BEA BODYGUARD SPACER EA
BEA USBEMB 10EMB USBEMB USBEMB SENSR MNT,BEA EAGLE ANGLE BRKT EA
BEA USB10ECA 10ECA USB10ECA USB10ECA SENSR MNT,BEA EAGLE DROP CEIL EA
BEA USBRSC 10BRSC USBRSC

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