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Part A : Demographic Detail

The graph above shows the gender of the person who was filling out the questionnaires

form that was distributed. The reading of the graph shows that the number of female respondents is

29 and a male respondent. This is because the majority of the residents are female.

There are 5 blocks of the hostel, which was provided blocks A, B, C, D and E. There are about

10 per cent of male are placed in blocks D and 90 per cent of female students placed in the

remaining blocks. This causes a lot of questionnaires completed by female students.

The graph above shows the age of the response has responded to the questionnaire. There are three

age groups can select the age between 18-20 years, 21-23 years and 24 years old and above.

0

5

10

15

20

25

30

35

Gender

Demografic Detail (Gender)

male

female

0

5

10

15

20

25

Age

Demographic Detail (Age)

18 - 20

21 - 23

24 and above

29

1

22

8

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Based on the data obtained, the majority of respondents between the ages of 21-23 years of

respondents were 22 and 8 respondents aged 24 years and above. This is because; most of the

respondents who completed questionnaires are made up of students. In addition, questionnaires

were distributed to the management staff of the residential colleges that represent respondents 24

years old and above.

The graph above shows the status of the respondents who had completed questionnaires. There are

three different types of status of respondents among students, UTHM staff and the public. Most

respondents are comprised of students representing a total of 27 respondents, followed by two

people from the general public and also a UTHM staff.

These questionnaires were distributed in the hostel and this causes most of the respondents are

students. The university is a clerical staff working in the Administrative Office of Taman Universiti

Residential College. The public is made up of employees working at the resident cafe.

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5

10

15

20

25

30

Status

Demographic Detail (Status)

Student

UTHM Staff 

Public

27

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The graph above shows the reading of the number of respondents who provided feedback about the

water problems that occur at Taman University Residential College. There are 20 respondents who

indicated that they had experienced problems of water and 10 of the 30 respondents have never

had water problems.

Based on the above data, the 20 respondents who have experienced the problem of water is made

up of students who live in blocks A and B. This is because, residential hostel Block A and B always

face this water problem. Students who responded never experienced water problems are made up

of students who live in Block E. This is due to the Block E is a new residential block and not having

water problems.

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5

10

15

20

Question 1

Do you have any water problems at your residental?

Yes

No

20

10

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The graph above represents the number of respondents who provided feedback on the actions that

have been taken by them in this water problem report to the higher authorities. There were 19

respondents who have never made any report on this issue to any party and 11 other respondents

had to report on this issue to the higher authorities.

Through interviews with respondents who had made the report, most of them have complained to

the management of the residential colleges and student representative to the Council. Actions taken

in reports made are residential college management has made expansion of water storage tanks for

blocks A and B are often experiencing water problems. However, it still cannot handle the water

problem from occurring.

0

5

10

15

20

Question 2

Do you have made any report regarding to this problem to

the authorities ?

Yes

No

19

11

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The graph above shows the response given by the respondent of higher authority concerns of water

problems that occur in residential colleges.

There were 22 respondents who expressed higher authority is always concerned about water issues

and the group of 8 respondents who stated that higher authority does not care about the water

problem. This shows that higher authority have taken the initiative and the steps which should

address and solve the water problem.

0

10

20

30

Question 3

Do you think the authorities concerned about the water

problem ?

Yes

No

22

8