Arturo Calleja

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    CHAPTER ONE

    Introduction

    1.1 Introduction to the problem

    When we talk about Tourism, we are referring to a rather complex

    phenomenon that involves a thousand aspects. The World Tourism Organization

    (WTO, 2005) defines tourism as the activities of a person travelling outside his or

    her usual environment for a specified period of time and whose name purpose of

    travel is other than exercise of an activity remunerated from the place visited

    World Tourism Organization (2005). We can say then that tourism is the activity

    that implies to visit another place different from the local environment for a period

    of time which can go from one day up to one year; after a year we should talk in

    terms of a temporary residence.

    At present day tourism is a very important activity in most of the places

    around the world; the Mexican economy is based on tourism because it is the

    activity that contributes to employment and economic welfare, it helps to build

    social and political relationships with other countries, too. Tourism is a social factor

    because it allows developing relations between one culture and another, it allows

    people to be able to learn more about other cultures and their traditions. In addition

    tourism is an activity that can be done for different purposes such as recreation,

    relaxation or business.

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    According to the World Tourism Organization (UNWTO: World Tourism, V 5.

    No. 2, 2007), France, Spain, United Kingdom, China, and Italy are among the 50

    most visited countries in the world. In the European continent, France is the top

    destination chosen by international tourists. It may be due to the fact that people

    think that Europe has everything starting with natural areas, history, beautiful

    landscapes etc. Most of Mexican tourists, who decide to make a trip out of their

    continent, always think about visiting Paris: The Eiffel Tower, Notre Dame

    Cathedral, Seine River, etc. Why do people always just have in mind Europe? Well

    an easy possible answer would be that most of them prefer trendy places or maybe

    they do not have enough information about other places that are similar or more

    historical than the famous Paris. However, they should consider that there can be

    other places which would offer the same beauty at more affordable costs. Many

    people do not want to visit a different country just because they do not know

    anything about the tourist attractions that the place has, and this is the case of

    Rabat which is a great option in Africa. People have not heard all the amazing

    things Rabat offers and the best way to experience country like this or any other, is

    to be in close contact with the inhabitants and native people, their culture and

    language, not only visiting it.

    First of all, Africa is cheaper than Europe so people can save more money

    and enjoy as much as if they spent a lot of money in Europe and in Rabat people

    can enjoy nature and wildlife with all the comfort and beauty to their eyes and

    relaxation.

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    Africa is the less visited continent in the world, (WTO 1998 a: 29) just few

    people decide to go there. It is essential to know that African culture is very

    important and interesting too. We can find more beautiful and quiet places there

    than in Europe. Also Africa does not have much activity in the sector of tourism, but

    that could be because of the lack of promotion or the interest of the people to visit

    that country. One of the countries to visit in the African continent is Morocco there

    tourists would be able to be in contact with native old people who can teach lots of

    things about their country.

    Morocco, whose capital is Rabat, is an enchanted area. It has nice and

    sophisticated hotels and places to eat; it also has lots of places full of things to see

    and do and places full of natural beauty. That kind of beauty is very uncommon and

    you cannot find it easily and everywhere as in Paris. Rabat is located in the African

    continent, in the Atlantic Ocean, near the Bou Regreg river. That means that Rabat

    has a lot of water around it, and that gives the country a special and fantastic touch

    for the tourist.

    Rabat is a very historical country which has many monuments and important

    museums and it is a clean modern city. It is important to mention as well that Rabat

    is not only an historical country, but also multicultural. People can learn about the

    culture and the customs of one part of the African continent, and enjoy places that

    are incredible for all the family. Rabat is an excellent option for the tourist who

    wants both amazing landscapes and experience new dazzling cultures. It is easy to

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    find anywhere food from all over the world such as the Italian, French, Chinese etc,

    but it is more difficult to find food from African countries. People have to think better

    before traveling, because in this way they can experience new emotions. When

    tourists prefer to chose Rabat as a major destination instead of Paris, they can

    realize they can enjoy themselves more in Rabat, because in this city they are able

    to be in close contact with very different cultures, languages, customs, etc. and the

    best thing without spending much money. Thinking of a different continent means

    thinking in very different contexts. When people visit a tourist destination and they

    like it, they will recommend it to their friends, acquaintances or well-known people.

    If this happens, it is easier for this place to be promoted in a faster way, making it

    more attractive and popular destination by the time, as Rabat could be.

    If Rabat is not promoted people will not be able to discover and visit so

    many calm and relaxing areas. Additionally to this contrast to other main tourist

    centers within Morocco, Rabat gives very low rates. We do not know if people just

    visit those places because they do not have enough information about other places

    or continents that they can visit. Ignorance makes people make decisions that do

    not allow them to experiment something new, near other people and culture that

    could be more interesting than that of Europe.

    The Moroccans are well known by their hospitality and will do all they can to

    make you feel at home. If people feel that they really would like to have a change

    and experience something new, this visit will help them to get incredible

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    experiences and also its memorie will live on. This could be the unique experience

    they will have and that will help them to look at the world from a different angle for

    a long time but to look the African continent in different angle too as we do.

    Thus, the main problem seems to be the lack of information and promotion

    of such an ideal place to visit and a rising question is whether it is possible to find

    out why people chose one given destination such as Paris instead of one like

    Rabat. Is it possible than once people are given the proper information and

    guidance about a city like Rabat they would change their mind and prefer it over

    other places?

    1.2 General objective

    To give an account of the reasons people have when choosing a tourist

    destination.

    To know the general idea that people have about Africa. If they have a

    negative idea, make them realize the benefits of knowing the continent and

    its tourist richness.

    1.3 Specific Objectives

    To find out why people prefer going to Paris than going to any other

    country.

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    To provide the Foreign Languages students with proper information so that

    they can consider the African continent as a place to visit.

    To create this thesis which will gather the most important information about

    Rabat, as well as describing the most interesting points about it.

    1.4 Hypothesis

    Providing Mexican tourists with information about Rabat would make them

    realize that Rabat is a worthy tourist destination; as a consequence, they would

    probably prefer to visit Rabat instead of Paris.

    1.5 Importance

    With this research and with the evaluation of the answers, the decision of

    the Mexican tourist should be easier to make, and as a result of their decision

    African economy could improve and become more acquainted with the world. Also,

    Mexican tourists could save more money and enjoy at the same time, by making

    the decision of traveling to Rabat instead of Paris. They can change the statistics

    of tourist visit in Rabat, and help others to change their mind and visit uncommon

    places, and not so commercial ones.

    1.6 Limitations

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    The present research will be only made according to the needs observed in

    Mexican Tourist by making an interview at the UMAD from San Andres Cholula.

    Therefore this investigation will be valid only for this group that I had described

    before and in the places that have already been mentioned. The places that will be

    covered on this research are only the city of Rabat in the African continent and the

    city of Paris in the European continent; however people should consider that there

    are plenty of other places in the same situation as Rabat.

    1.7 Organization of the research

    This thesis work has been organized in five chapters. Chapter one is the

    introduction and here the problem, objectives and the research hypothesis have

    been presented. In chapter two there is the Theoretical background where there

    exists a review on the pertinent literature. Chapter three includes the methodology

    of the research; here there are the steps of how the information was obtained and

    how it was processed. Chapter four was devoted to the results of the research

    and Chapter five includes the conclusion of all the research and some

    suggestions, having in mind the pertinent list of references that were used in all

    the investigation.

    CHAPTER TWO

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    The lack of information for Mexican tourist created the necessity to write this

    thesis research providing proper information about Rabat as a primary tourist

    destination. The reason for this is because the information is not that easily

    available for the Mexican tourist. The literature reviewed in this chapter deals with

    tourism in Mexico. In addition, most of the time, the Mexican tourist visits the most

    attractive places without taking into consideration other options or places to visit.

    For this reason, we felt compelled to make tourists aware of Rabat as a worthy

    place to visit.

    2.1 Definition of tourism

    The usual meaning for tourism comes from Latin. Las races del turismo

    son dos; tour yturn, ambas derivadas del latn tornus (torno) como

    sustantivo (redondear, tornear y en latn girar). Y tornare como verbo (de las que

    se aprecia por raz comn la idea de giro, de viaje circular y de vuelta al punto de

    partida). (Fernndez Fuster, Luis, Teora y Tcnica del Turismo, and Teora

    General de Turismo. (2a Edicin) Manuel Ramrez Blanco. Ed. Diana. Octubre,

    1992, p. 29). In other words it can be said that the roots in tourism are two:

    tour and turn which come from Latin tornus, and both having the meaning of

    going around in a trip. Even though some other authors say that the origins of the

    word tourism can be found in the Bible when Moses, whilst wandering in search

    of the Promised Land, sent twelve spies to recognize the land of Canaan, which

    he had been attempting to conquer. Traveling thus was mandatory (Fernandez

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    Cano, 1984 p.3-10). On the other hand, tourism, as ancient as the man himself,

    began at a point when man evolved and became sedentary. In that time, traveling

    on foot was a must for the human wanting to survive, as stated in testimonies

    found in ancient cultures like the Egyptian, Chinese, Greek and Roman, among

    others (Francis, D K.1997). It can be concluded that through the centuries,

    traveling has not been considered an obligation any longer but a pleasure,

    destination and entertainment. Therefore, to know exactly the meaning of tourism

    it is necessary to know its etymological root since it is an old activity that, by our

    time, has gone through different changes depending on the languages where this

    term is used.

    2.1.1 Tourism

    Tourism is an old activity that has changed through the time. Something

    worth mentioning is the words relationship to leisure as seen in classic Greece.

    The Greek were quite focused on leisure and free time in order to attend the

    Olympic Games of the VIII century. The people from that century attended sport

    competitions that were celebrated in Olympia every four years. Since that time,

    tourism has become a popular global and important activity. However, tourism in

    that time was very difficult to accomplish because those trips were of great length,

    uncomfortable, risky and very expensive. As background information, it can be

    stated that Thomas Cook, who carried out the first group trip by train in 1841,

    started his own business running rail excursions for pleasure. Its possible to say

    that tourism was born at the end of the XVIII century and at the beginning of the

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    XIX in England as a consequence of the Industrial Revolution and it was called

    GRAND TOUR (2008, www.AIEST.com URL). In those days, students and

    businessmen traveled to Europe in order to study in France, Rome, Florence and

    other cultural centers (Robert W.1999, p. 53). In conclusion, since man has

    always traveled since his appearance in the world, it can be stated that tourism

    has various approaches to its study depending on the language where it is used

    as it has already been mentioned.

    2.1.2 Definition of tourist

    A tourist is someone who travels just for recreation, leisure or business and

    upon completion of this activity he returns home. In addition to this definition,

    tourists are people who travel to and stay in places outside their native country

    (not only) for more than twenty-four (24) hours and not for more than one

    consecutive year (Fernandez, 1967). But it is important to know that this activity is

    not remunerated for the visitor. In the same way, we can take into consideration

    another definition: A partir del significado de las races latinas puede definirse,

    etimolgicamente al turista como la persona que viaja temporalmente y regresa a

    su lugar de origen o residencia permanente (Ramrez Blanco Manuel, Apuntes

    del curso de introduccin al estudio del turismo, Mxico 1966, p. 30). As a result,

    tourist can be defined as someone who performs a temporal journey especially

    for pleasure.

    2.1.3. Tourism Shifting

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    that after the Second World War mass tourism started in 1975 growing up to 20

    million movements. In the same way those movements were recognized as

    International Tourism (Robert W., 1999). So to be considered an international

    Tourism participant must spend at leastone day in the receiving country and their

    duration of stay must not surpass 12 months. In addition, this activity implies to

    know other people, take part in a cultural exchange which includes social and

    educative values. As a result the economics of the country visited grows up and

    with the help of the foreign currency to the receiving nation. In addition

    International Tourism is nowadays a modern phenomenon in the world.

    2.1.4. Temporary Tourism Stay

    The tourism stay depends on the necessities that each tourist has. The

    causes for tourism are many, but the motivations are classified in 4 main ideas that

    are fundamental and those are: recreation, rest, culture and health, but they are

    also classified in other types because it depends on the necessities and wishes of

    the tourist. First of all, we can say that tourism could be of short or long stay when

    it is based on the average of time of permanence that a tourist has. Other sorts of

    tourism are the excursion and the autonomous ones. On one hand we have the

    excursion tourism which implies a full itinerary, which offers a package or a global

    offer, and can be gotten by the tourist agent. Those can be characteristics and

    categories of transportation to be used during the organised excursion, any meal

    plan if applicable, pricing (including taxes and any additional charges), the method

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    of payment, a minimum number of persons required for the excursion, the date by

    which the traveller should be informed in the event of cancellation, and finally

    details of insurance coverage. On the other hand, is the autonomous tourism which

    is practiced by the tourist based on an itinerary that the tourist makes by himself. It

    means hes taking his own necessities and wishes for doing so; comparing both,

    the tourist shall choose the best option according to his needs. Equally important

    are the free and focused tourism. This type of tourism exists when the tourist freely

    decides when, how long, and where hes going to. Also included are the time of

    stay, the transportation service, the places to visit, the activities and other wishes

    (World Tourism Organization, 2005). In a word, the tourist shall determine the

    needs and characteristics of the trip.

    2.1.5 Tourist services

    A lot of people like to have a great experience when they are taking

    holidays. Traveling also involves getting a good service, attention and of course,

    good prices. Servicio turstico se entiende como toda actividad realizada por

    una persona fsica o moral, pblica o privada, tendiente a satisfacer necesidades

    especficas directamente planteadas por el desplazamiento turstico. (Instituto

    Mexicano de Investigaciones Tursticas, and Teora General de Turismo. (2a

    Edicin) Manuel Ramrez blanco. Ed. Diana. Octubre, 1992, p.66). In other words

    tourist services means all activities realized for the visitor in order to satisfy all

    their needs that imply the tourist shifting. It is essential to provide all the services

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    needed by the tourist when travelling. Actually, tourism is recognized for the

    services that are being offered. According to Ramirez (1992) these services cover

    needs related to accommodation, meal, clothing and the pleasure of the tourist.

    For this reason, it is important to consider all the following aspects in order to

    provide the lodging services that shall include innovation services, sport, and

    recreational or green areas such as gardens. As a result, there exists a

    classification about lodging services; those can be of the type of hotel or extra-

    hotel (Ramrez, (1992). In this case it is important to take into consideration the

    lodging before a trip. As a conclusion, it can be said any related services for

    accommodations must be provided at the hotel or housing structures that offer a

    place for the tourist to spend the night.

    2.1.5.1 Types of Hotels

    Due to the enormous increase in tourism worldwide during the last

    decades of the XX century it is a basic need for everyone who travels to find an

    accommodation. A hotel is a site that provides paid lodging on for a short period.

    The root of the word hotel is derived from French that means a place offering

    accommodation (Robert W., 1999). Hence, hotels also generally make other

    services available such as offering a meal, parking, food, beverages,

    entertainment, a swimming pool, banquets, convention, and meeting facilities.

    The provision of a basic accommodation consists of a room with a bed, a small

    table, a cupboard, and a bathroom. In other words the services rendered by

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    hotels are generally more complete than those offered by motels and other

    lodging places. In contrast, we have Motels, including all services normally

    included in the price of lodging. Those are typically located along the highways or

    thoroughfares and cater specifically to the needs of people traveling by cars.

    Another one is the Motor-hotels commonly known as motels, it is more recent

    creation and it is located in urban important centers mainly. It is almost similar to a

    hotel about its construction, different in the space for special parking and its

    related services. Another one is the Resident-hotels, it has a special direction to

    the tourist who wants to stay in a foreign place for long time; these places are

    expensive and luxurious places with suites that are not rented per day (Ramirez,

    1992, p. 70). In general the types of accommodation can be according to the

    necessities of the tourists needs.

    2.1.5.2 Other Accommodations

    Unlike the hotel, those places not have the same luxuries, and the work

    team is reduced. The service given to the tourist is minimum because it does not

    offer the restaurant service, a swimming pool, snack bar, meeting rooms etc.

    (Ramirez, 1992, p. 72). For this reason, those following places are classified in

    apartments or particular houses because this sort of places included are all other

    services provided by such sites in connection with the provision of lodging, such

    as bathroom, living room, kitchen, dining room, two or four rooms. Those are

    rented for families at least a week or a month or for the vacation season. Another

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    one is the guests houses or inns. Most of those housing provide only lodging with

    a limited number of rooms; although some may include food serving services, but

    it can be rented with or without meals and also the option of laundry. Those are

    very usual for students and can also be rented per days, months or years.

    Another one is the Tourist fields that mean free space in which you are in close

    contact with nature, designed for Trailers and recreational vehicles parks or

    camping-sites. Such services include provision of site only or an option that

    includes water, electricity, gas, and a little building as cafeteria, laundry,

    bathroom, and yard. Another one is the Youth hostels service is provided by

    school dormitories, residence halls or youth hostels. These special places are

    distinguished for young people that can be accepted by certain rules or

    requirements although the accommodation is limited to a maximum of three days

    and the prices are really cheap and sometimes they include food.

    Finally are the Shelters and cabins. Those are used by people who like

    sports and those are localized in fishing and hunting areas and also are using

    then for a short period of time by a group of tourists or for visitors that like

    ecological areas. Its constructions are rustic and are cheaper than the options

    afore mentioned (Ramirez, 1992, p. 72). It can be concluded that those places are

    designed for all kind of people that like different experiences.

    2.1.5.3 Meal services

    The meal services are very essential in life for all of us because it satisfies

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    a big vital need. This service can be provided through different sites such as

    restaurants, cafeterias or vending machines. With time those places had changed

    considerable; so those changes have been made in quality, prices, and

    infrastructure. There are certain restaurants that can be considered the self

    service that is used when people serve themselves as; snack bars, buffets or fast

    food places. In addition, the restaurants can be classified according to the

    characteristics of the place.

    According to Ramirez, (1992, p. 91) meal services referred to a simply to

    the service in which the food is served. However Robert W. (1999) say that due to

    the enormous demand from tourists has created the necessity to develop new

    concepts and trends that include ethnic restaurants, especially typical

    gastronomy, increasing in the inclusion of healthy food, local products, and

    regional plates as well as international plates. It can be concluded that some of

    them can be developed in such way that the service and satisfaction is

    guaranteed because it offers a special menu and a high quality services to the

    foreign and national visitor.

    2.1.5.4 Tourist transportation

    Another aspect that is important is the transportation, because all the time

    people need something in which they can move from one place, to another. La

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    transportacin turstica proporciona el servicio que facilita el desplazamiento

    turstico, al hacer posible el viaje de ida y vuelta, a la vez los traslados

    subsidiarios durante ese lapso. (Instituto Mexicano de Investigaciones

    Tursticas, and Teora General de Turismo. (2a Edicin) Manuel Ramrez Blanco.

    Ed. Diana. Octubre, 1992, p. 101). In other words, the tourist transportation gives

    the services of transportation to the visitor, makes possible to go around in a trip

    during a period of time any motion means, by which. For this reason there are

    certain types of transportation such as Air transport; the IATA and OACI are the

    two main air associations that helped to develop more the use of this service.

    Nowadays the aerial transportation is the fastest and easiest way to travel

    and the flights can be domestic or international. Another one is the ground

    transportation, basically this transportation is provided by cars, taxis, street cars,

    trains, buses or omnibuses. In addition, the transportation used by the tourist can

    be by private providers or by rental. This line of service is totally tourist and can

    be domestic and foreign visitors. Finally there is the nautical transport; the

    maritime transportation has been producing new luxurious ships. This sort of

    transportation is provide this service are ferry-boats, car-ferry, hydrofoil and

    hovercraft and those cross seas, oceans, lakes and rivers(Ramirez, 1992 p. 101

    to 108). As a conclusion, transportation and tourism are basically joined. In

    addition, it is very important to consider transportation in trips because it is the

    means in which the tourist can move from one place to another.

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    Destinations

    This next section deals with the actual available Information about the two

    destinations this research is focused on. In the first section Rabat was introduced

    as a destination that still unknown for most of the Mexican tourist. The information

    presented would make them realize that Rabat opens the door to new adventures

    and fascinating and colorful places. From North to South, east to west Rabat is

    alive with attractions and activities for visitors of all ages. In addition to visit Rabat

    is to venture into a present full of natural and cultural attractions, many of them

    unique in the world; the information of a glorious past whose vestiges remains as

    silent witnesses to the singular story of Rabat civilization. On the other hand,

    Paris was presented as a well recognized place for most of the Mexican tourist.

    This section deals with all the necessary data to learn everything about one of the

    most visited capitals of the world. In addition, the main objective of this thesis

    research is to give proper information about the two destinations.

    2.2 Rabat

    This place, worthy of visitation, is located in the African Continent and on

    the Atlantic Ocean. The city was found about the 10th century. The name was

    derived from Ribat al-Fath: it means the camp of victory (Howstaffworks, 2008,

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    URL).Something to be mentioned is that Rabat is a country of warm and friendly

    people who greet you with open arms and is a beautiful and hospitable place.

    Also the city is modern and even reserved by the Moroccan. Morocco has been

    influenced by some civilizations as the tribes Berber and Almohades for the 300

    year. In addition, in the year 647, the conquests began with the Arabs and Islam

    awakening, but the dynasty of the conquered Berberes and the Almohades

    dominated all the Arabs (National Tourist Office of Morocco, 2008 URL). For this

    reason Rabat can be considered modern and reserved by Moroccan standards;

    and also the city has the greatest archeological treasures including many

    fascinating historic sites as well. As a conclusion, this place has richness such as

    culture, art and architecture.

    2.2.1 Language in Rabat

    Rabat is a very multicultural country for the varied historical influences on

    the people of Morocco, for this reason there is a large variety of languages

    spoken throughout the country. According to ISESCO, (2009) said that there are

    many languages that still present and those are Arabic, French, Spanish, and

    English. Arabic is the official language spoken in Morocco and its influence of

    Arabic has been important in the Islamic countries. In addition, the Arabic is

    related to and classified alongside other semantic languages such as Hebrew and

    Aramaic. In other words, Arabic is spoken by more than 280 million people as a

    first language. Something to be mentioned is that fortunately for most of the

    Moroccans are capable of speaking more than just one of their native languages.

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    Equally important, French is not seen as an indigenous language in Morocco,

    although at least half of the population. This is due to the strong French influence

    during the period from 1912 to 1956, which has also left a large amount of French

    architecture in parts of Morocco (ISESCO, 2009). For this reason, French is the

    second language spoken widely used throughout the Islamic world due to the

    important relationship with France. In addition, over 20,000 people in Morocco

    speak Spanish; given that, it is a short distance away of Spain, also acted as a

    protectorate of Morocco for a while after 1912, for this reason Spanish has been

    influenced by the culture. Finally English is another language spoken as well in

    the country. Therefore, it can be concluded that Rabat has different ways of the

    various languages spoken that can greatly enhance your experiences in the

    country. This means you should be able to get by in most parts of the country

    quite easily without even trying very hard.

    2.2.2 Tourism in Rabat

    Tourism in Rabat is firstly a bridge between people and civilization including

    cultures and its nature. As a consequence, this city opens the modernity with clean

    and responsible tourism. In addition, the king Mohammed VI has made tourism one

    of the nation priorities with clear focus tourism (National Tourism Office in Morocco,

    2008 URL). For this reason, in 2001 the tourism in Morocco gave 3,500 km. of

    virgin cost from the Atlantic Ocean to Mediterranean in order to increase the

    tourism in the region. After that, a new project called vision 2010 emerges with

    the objective of improving the tourism in one way key in order to develop the

    country in terms of capturing more tourism. The tourism was based in the low level

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    cultural that included the traditional routes as Marrakech, Fez, Meknes (called

    imperial cities) all this was combined with a specific tourism of venture on the

    desert and the south oasis and around the Atlas. However, this project has

    improved the tourism considerable since 2001.

    According to the Minister of tourism of Morocco (2007 p. 73) said that, in

    2006 where a total 6.500.000 people that visited this country; that means that 12

    per 100 increase compared to last year. On the other hand, World Tourism

    Barometer (2008 URL) says that, since that project, the Moroccan tourism has

    been increasing in a short period of time. In addition, the tourism came basically

    from Europe with 1, 48 millions of visitants that are Frenchmen, and then the

    Spanish with 468.00.00 visitants and also the British with 266.00 visitants and all

    this tourism was significant in 2006 according to the Minister of tourism of Morocco

    (2007 p. 73). In conclusion, tourism has increased with the time.

    2.2.3 Attractions in Rabat

    Rabat has its own attractions as many other famous countries. Let your

    imagination run wild because the options are varied and exciting. Everything is

    easy to get to, and its all within the boundaries of the exciting region. Rabat has

    many places and things to do, but the wrong and bad promotion about the beauty

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    However, if you do not want to go on your own, there are several tour companies

    providing sightseeing tours and professional guide services.

    Rabat Archeological Museum site walk you back through time and history. It

    was built in 1932 and enlarged a few years later to display the findings resulting

    from intense archaeological research. This museum has housed the National

    Museum collections since 1986 and is one of the richest in Morocco. Another site is

    the Bab Rouah or "Gate of the Winds. This is the name of one of the five gates in

    the Almohad wall. It has now been converted into an exhibition center. Another site

    is the Bou Regreg Dam. It has a wind surface and those who prefer to have a

    picnic can share the same waters and shores of the Atlantic Ocean and the Bou

    Regreg dam. Equally important we have Chellah Necropolis historical place

    permeate the landscape, mixing the ancient Rabat world with todays natural

    beauty. It was built between the 13th and 14th centuries on the ruins of the ancient

    Roman town. Another significant site is the Costume Museum in Rabat that tells

    the history of Morocco through the garments and traditional jewelry of the various

    regions of the kingdom. Another archeological site is the Royal Palace. This

    construction began in 1864, is surrounded by a wall cut by three gates inside the

    various buildings, with open spaces known as the Mechouar, which holds the Ahl-

    Fas mosque where the King leads prayers on Fridays. As well important is the

    Oudaias Kasbah, this construction was built here to protect the Oudaias in the 18 th

    century, and it affords a fine view over the ocean. Lastly we have the Museum of

    Moroccan Arts; a house was built between the walls of the former residence of

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    Moulay Ismail. The custodians have tried to reconstruct all the accessories which

    make up the decoration of a typical Moroccan house. Finally we have the Hassan

    Tower Mausoleum. In this place the King Mohamed V. It is in this very place where

    the late Mohamed V, returning from exile, gathered thousands of Moroccans to

    thank God for giving independence to his country. In addition, Mohamed V

    mausoleum was built in 1956. It can be concluded that Rabat has formidable

    archaeological zones in which it can admired the temples and the shrines that this

    amazing place offers.

    2.2.4 Events

    In Rabat you can find many spectacles of nightlife as soothing fantasy,

    exotic music and dancing music over the street, shows with cobras and all kind of

    snakes. Wherever you travel in Morocco you are guaranteed to hear music. It is a

    basic expression of the countrys folk culture. Besides that, the traditional

    Moroccan music is an important part of everyday life, and evident at every

    celebration such as marriages, funerals, religion gatherings and of course festivals.

    According to Tourism of Morocco, (2009) ancient Moroccan music can be

    found in the mountainous region and it is performed within the Berber village, there

    mysterious music and festivals are celebrated each year and are best represented

    by poetry and dances. In other words, the folklore dances are magnificent and give

    peace to the life of the tribes. The Timitar Festival is the leading celebration of

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    amazing culture and world music in the Souss Massa Draa name received by the

    strong Arabic classical tradition. Another one is the Sufi Music unique to Islam

    which elicits a trancelike state which inspires mystical ecstasy. Another one is the

    Gnaoua music festival; this is very famous for the extravaganza featuring art

    exhibitions and Gnaoua style music. Another important festival is the Imilchil

    Marriage. This is a legendary festival that is homage to love and is celebrated by

    the Berber tradition. Also it is important to mention the Ramadan that represents an

    ancient Islamic holiday whereby Muslims fast during daylight hours for thirty days.

    Equally important is the Roses festival-el Kelaa de Mgouna a Berber music,

    singing, and dancing. Finally we have the Paris-Dakar Rally; this is the most

    famous international car race that crosses the Sahara Desert. In this event came

    people from Spain, Rumania, Germany, and Italy among others (Visit Morocco,

    2009 URL). It can be concluded that the experience for yourself in Rabat shall

    make you think back trough the time, appreciating all the beautiful festivals and

    unique history that Rabat can offer.

    2.2.4.1 Shopping

    Shopping in Rabat is a unique and exciting experience for all the visitors.

    Like all big cities Rabat, has exquisite and precious arts and crafts that you will find

    in chic boutiques and modern shopping centers. Souk is the name that receives a

    market in an Arab country and is the major feature in Moroccan life and it is among

    the countries greatest attractions. The shopping starts on Consult Street in the

    medina and Mohammed V Avenue. In this place you can find art, craft and

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    jewellery; this place is also famous for all the rugs. The traditional rug of Rabat is

    fine with short, often red wool, with a medallion in the shape of a diamond in the

    center (Visit Morocco, 2009 URL). Also, you will find some other things that you

    can buy as remarkable things about Rabat with tradition and modernity. Some of

    the best buy in Rabat are leather ware, handicrafts, carpets, pottery, wood

    carvings, traditional garments and various food products. One of the largest shop

    centers in the whole African Continent is the recently opened center located in

    Rabat called The Mega Mall in Rabat. This mall offers many clothing stores for

    children, teenagers and adults. There also is a large range of domestic and foreign

    products and known brands such as Diesel, Tommy Hilfiger, Gas Jeans, Versace

    Gallery, among others. So it can be concluded, both Souks and Shop center are

    also a daily destination for locals and foreign visitors. In addition, these shops have

    a wide variety of items. In other words, visiting a Souk is a cultural experience that

    should not be missed on your trip to Rabat.

    2.2.4.2 Gastronomy

    Dining in Rabat is a great food experience because you will enjoy many

    dishes with a magnificent taste. Rabat cuisine is the culinary star of North Africa

    and it is hard to decide what to eat and where to go because the imperial and trade

    influence has been filtered and blended into the culture. Being the mixed of many

    civilizations, the cuisine of Rabat is a mlange of Arab, Berber, Moorish, French,

    Middle Eastern, Mediterranean African, Iberian and Jewish influences. Rabat

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    cooking is enhanced with fruits, dried and fresh as apricots, raisins; among others.

    Nuts are also prominent as pine nuts, almonds and pistachios. Menus reflect the

    local African and Rabat cultures, using basic ingredients such as chicken, beef,

    pork, rice and beans. For this reason, there are some dishes that are the famous

    such as Couscous, the national dish of Morocco, eaten on Fridays, at weddings,

    funerals, and on Ramadan. Equally important is the Tajine, a classic dish prepared

    in an earthenware pot that combines meat, fruits and spices. Another plate is the

    breads of barley and semolina which are made by women in earthen ovens.

    Another dish is the Deserts and Pastries; those are sweets and are made with

    nuts, honey and cinnamon in all shapes, sizes and textures. Another one is the

    fruits and Nuts, these are a soft sweet fruit that is full of small seeds and is often

    eaten dried. Anotherone is the walnut and dates trees that produce natural sweets

    used in cooking, Spices are essential to Rabat cooking and known for their

    medicinal value. Finally the Mint Tea, this tee is the national Moroccan drink and is

    offerin homes, markets and at celebrations. In general, the gastronomy in Rabat is

    a way of life and its great food that offers this place is unique in the World.

    2.2.5 Accommodation in Rabat

    Rabat is a country where people can find many accommodation places that

    are cheaper than others. When it comes to selecting a place to visit, bigger is not

    always better. Small hotels, villas, inns and others have their own special allure

    and people can find them easily. For this reason, its important to mention the

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    most representative hotels such as The Ibis Moussafir hotel located in Rabat.

    This hotel is one of the hotels that are aimed at clients in search of clean and

    basic accommodation. The building is traditional and located in a quiet area. Even

    when the rooms are a bit small, it has a full comfort with all you need and air

    conditioning and the bathrooms are clean and in good condition. Another one is

    the Mercure Rabat Sheherazade. This hotel is a perfect option for any traveler for

    its location, quality and price. The exterior is a modern building and it provides

    basic accommodation that consists of a room with a bed, a small table, a

    cupboard, and a bathroom. It has 81 rooms, fully fitted and nicely decorated. The

    bathrooms are medium-sized and have all the comfort. Equally important is the

    Hotel Sofitel Diwan Rabat, Located in the heart of the city in the embassy and

    government area, Sofitel Diwan Rabat is near the Royal Palace, Mausoleum

    Hassan II and the airport. The hotel has 88 rooms, 6 suites and meeting rooms.

    Finally there is the Hilton Rabat Hotel, situated in a prestigious area; the Hilton

    Rabat Hotel is an oasis of relaxation and pleasure and also it strives in giving an

    excellent service and for making you feel unique.

    On one hand, the large resorts are nice and can be grandiose, but that

    does not guarantee a better service, tastier food or anything else; and on the

    other, small boutique-style hotels and resorts are excellent options because they

    offer several unique advantages to travelers; which comprise many advantages

    such as: variety, location, ambiences and price; all primary considerations when

    planning a vocation. Also, this part of Africa is rich with historical sites and packed

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    when exchanging money during your trip in Rabat.

    2.3 Paris

    Paris is in the European Continent and is the most beautiful city around the

    world, but also one of the most expensive. Paris, capital and largest city of

    France, is situated in the North of it along River Seine. It is also the center of the

    metropolitan area known as the ile-de- France region. This region is also the

    main engine of the economy of France, concentrating most of the countrys

    services such as banking and finance. According to The New Grolier Multimedia

    Encyclopedia, (1996) said that, Paris was born as a small village in the island of

    the city. In other words, it is an island in the Seine that is now the heart of the city

    which was built by the Celtic people called the Parissi. On the other hand, we

    have Chelminski, (1977) said that, in the year 52 BC it was conquered by the

    Romans and subsequently expanded to the Seine and founded the city of Lutetia,

    later called Paris. Both give a brief explanation of the origins of Paris. In other

    words it can be said that the roots of the name Paris derive from that of its pre-

    Roman-era inhabitants.

    Paris has many nicknames, but its most famous is "The City of Lights".

    Something to be mentioned is that Paris is considered an artistic and romantic

    city by the natives as well as by the people of the world. Besides, Paris is

    currently one of the main economic, political, cultural and artistic centers of the

    world; in fact, France is said to be the largest metropolitan in the European Union.

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    It can be concluded that through the centuries, Paris has been changed.

    Therefore, to know exactly the meaning of Paris it is necessary to know its

    etymological roots.

    2.3.1 Language in Paris

    The official language spoken in France is French. However, France has

    rich and diverse influences, and so there are several languages being spoken in

    different regions of the country. In addition, French is also spoken in Belgium and

    Switzerland and those former French colonies including Guiana, Northwestern,

    Africa, Indonesia, Haiti, Madagascar and parts of Canada,( Le Tourisme a Paris:

    Cliffres cles 2007) . Moreover, there are several other languages spoken by

    immigrants who form a substantial percentage of the French population.

    According to Language Report of the French Government, (1999) said that,

    the official language of France is French and it reflects the history of these people

    in various regions of France. Also, its roots derived from the Roman language and

    its spoken by about 77 million people as a mother tongue. On the other hand,

    The New Grolier Multimedia Encyclopedia, (1996) says that French is a group of

    languages known as Romance languages that include Italian, Spanish,

    Portuguese and Rumania, because they are descendant from Latin; the language

    of the ancient Roman Empire. In a word, both definitions are similar. For this

    reason, to know exactly the roots of French, it is necessary to know its

    etymological root. It is important to mention that French language has variations

    not only in terms of chronological development, but also in terms of geographical

    location.

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    2.3.2 Tourism in Paris

    It is important to mention that Paris is the worlds leading tourist destination.

    The strategic and convenient location of Paris makes it very easy for travelers to

    reach the city. According to Office du Tourisme et des Congrs de Paris, (2007)

    said that, more than half of all Paris' visitors, 55%, come from foreign countries

    such as United Kingdom, the United States, Germany, Italy, and Japan. In other

    words, Paris is considered one of the top world cities. On the other hand, The

    World Tourism Organization (UNWTO: World Tourism, V 5. No. 2, 2007), says that

    Paris has an average of annual arrivals of 75% each year. It means that in 2007

    has increased the tourist activity. It can be mentioned that the types of tourism that

    can be practiced in Paris are many, but some of the most important are

    gastronomic, monumental and business tourism as principal ones. Gastronomic

    tourism not only involves tasting food but also to get into the culture. For this

    reason France is the top location in regards to this type of tourism, since its

    gastronomy has been among the best in the world. Some of the most prestigious

    varieties are wine, cheese and champagnes, not forgetting bakery. This way, tourist

    people can try and at the same time get a big idea about what Parisian food

    involves because when we talk about food, it is important to know that is a great

    passion of French people. They are very careful with their cooking, which is

    recognized as highly refined with many details in the preparation (yoteca, 2009).

    On the other hand, we have monumental tourism which can be described as the

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    type of tourism that is practiced in a place where there are many monuments or

    historic buildings. In Paris, this type of tourism exists too, and as a main example,

    the Eiffel Tower (Paris info, 2009 URL). In addition, one of the most important types

    of tourism is business tourism, because Paris is the world's first city to hold

    conferences and that is the reason why it is known as the capital of business

    tourism (Office du Tourisme et des Congrs de Paris, 2009). In conclusion, tourism

    has increased with the time.

    2.3.3 Attractions in Paris

    Paris is one of the most spectacular sightseeing cities in the world

    containing a wealth of the city and culture. In addition, Paris has many monuments

    to visit, but the most famous and known is the Eiffel Tower; which was built for the

    world Exhibition in 1889. The tower stands tall at over 1000 feet and offers

    spectacular views of the surrounding landscape from its observation decks. In

    addition, the tower represents the celebration of the French revolution in 1789.

    Another important site is the Arc de Triumph; it was originally commissioned by

    Napoleon in 1806 in order to commemorate his victories. The construction of D Arc

    de Triumph was completed until 1836 and it is engraved with names of the

    generals who commanded French troops during Napoleons regime. Equally

    important is the Notre Dame Cathedral. It is the most famous of all cathedrals in

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    the entire world. The Gothic architecture is located on the ile-de- Paris, a small

    island in the heart of the city. The Notre Dame began its construction in 1163. It

    received the name of Gothic architecture because it reflects Paris status as the

    capital of the kingdom of France. Finally, the Le Louvre is today the originally place

    that nowadays is one of the largest and most visited museums in the world. The

    construction was built in 1989 by the renowned architect I.M. Pei. Something to be

    mentioned is that it contains some of the most famous pieces of art including Da

    Vinci's Mona Lisa and the Venus de Milo (descubreparis, 2009). In sum, Paris has

    many other places to visit. In addition, Paris has formidable museums in which

    great examples of art and architecture can be admired in such premises.

    2.3.4 Events

    The events in Paris can be an amazing and unforgettable experience;

    however, it can be also very expensive and stressful. The late nights in Paris mean

    a variety of music, from clubs featuring live music, to festivals to special events.

    Paris has an important cultural center of Europe since the medieval ages. This city

    has contributed significantly to the development of art including dances and music.

    In addition, streets are alive with a very rich and varied dance tradition and also ,

    almost every region of France has its own distinct forms of music and dances. On

    one hand, the most popular is the folk and is the traditional folk dance that is well

    preserved in several regions in south France. On the other hand, there are other

    dances such as Waltz Polka, Mazurka, Marche, Scottish, Rondeau and Bourree;

    among others. Besides that, cabaret avenues deliver a dose of vibrant

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    entertainment, as well as the Relax bar cafes, high tech dance clubs and the

    famous mellow jazz. Equally important, are some spectacles of highlights as Live

    Music, Le Bilboqet, Contemporary jazz, Chesterfield Caf, Palais des Congrs,

    and Rock concerts. Finally, the music is another important aspect that has

    contributed a lot to the development of modern western music, including jazz music

    that still is very popular in Paris (office du Tourisme de Paris, 2009). To summarize,

    the City of Lights is a place that has many events that offers you in the whole year.

    In addition, Paris has something for everyone such as discos, nightclubs, bars and

    other similar sites, in order to attract the people that are looking forward to having a

    good time and enjoy the night.

    2.3.4.1 Shopping

    Paris is a perfect place for shopping. It is easy to find top quality shoes,

    bags and leather goods. As a consequence, Paris is well-known in many famous

    brands such as Cartier, Celine, Chanel, Chaumet, Christian Dior, Christian Lacroix,

    Piaget, Yves Saint Laurent , and Van Cleef & Arpels, among others. For this reason

    there are two famous rivals, Printemps and Galeries Lafayette. They are carrying

    designer, brand name and private label of goods. Another important shop in Paris

    is the Flea Markets. These markets are the most renowned places to find treasures

    and good price in Paris. There are also three main flea markets that date back

    hundreds of years, situated around the old gates of the city. The origin of the name

    refers to the cast-off clothes of royalty which were commonplace centuries ago;

    teeming with the little insects. Equally important is a place called ``bookworms``. In

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    this place is very easy to find a wide variety of books and those are somewhat

    expensive, particularly foreign books. In a word, Paris shops are an integral part of

    the citys cultural identity, and make it the ultimate destination for the discerning

    consumer.

    2.3.4.2 Gastronomy

    Paris is worldwide known for its varieties of wine and cuisine. The cuisine in

    Paris is considered as one of worlds most elegant and refined cuisines with

    different styles, which include both the classical (haute cuisine) and the provincial

    style. Each region has been able to keep its specialties such as Alsatian

    sauerkraut, the cassoulet of basque region, sauted pork morsels of Touraine, the

    andouillette of Troyes, the tourte ardennaise etc. All those dishes are recognized

    and are popular in all France and all over the world. In addition to this, cooking is a

    very important part of the French culture, given the fact that it possesses an

    incredible diversity of products in the traditional recipes. Besides, Paris produces

    over 400 varieties of cheese made from the milk of goats, cows, and ewes and

    Parisians love to make and eat a good variety of bread, including celebrated

    baguette. Moreover, the cuisine style has influenced almost all western ones, as

    well as other forms of western cooking.

    Something to be mentioned is that France is the country of wine; has the

    best wines in the entire world. Furthermore, France is the second country that

    produces wine after Italy. In addition, the wine production is an ancestral tradition,

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    which goes back to ages. In other words, in ancient times, wine was considered as

    a gift from the gods. It means that is the best wine because of the diversity of

    weather conditions that help the production of wine (come to France, 1999-2003).

    In conclusion, the gastronomy in Paris offers a great food and wine that is unique

    in the World. In order to discover wine and food travelling and discovering French

    culture is the only way to do so.

    2.3.5 Accommodation in Paris

    Paris offers a wide variety of accommodations, including a large hotel

    capacity, apart-hotels, youth accommodation and campsites. Paris hotels tend to

    be more inexpensive than those in their boundaries such as Italy, Switzerland and

    Germany. There usually are hotels near train stations, some for low budgets, and

    other are a little seedy. You can inspect a room before committing to it. You can

    also fine cheap motel lodging outside of major tourist destinations. Something to be

    mentioned is that the Hotels in Paris are related by stars according to the

    government regulation and not necessarily for their facilities and their charms.

    According to Office du Tourisme in Paris, (2008) the government hotel

    rating system is by number of stars and those can be from one star through five

    stars. In other words, the one star being the simplest hotels (it means the hotel

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    facilities such as small size of rooms, with or without a bath, without elevator and

    other updated features). The five stars being the most luxurious hotels, (it means

    with all facilities such as swimming pool, parking, meal, beverages, entertainment,

    banquets, convention, and meeting facilities). In general the types of

    accommodation can be chosen according to the necessities of the tourist.

    2.3.6 Currency Exchange

    The official currency of France was the Franc, but in the year 1360. The

    name franc was derived from the Latin roots, which means king of the Franc in

    honor of King John II. At that time, the Franc was actually a gold coin. This coin

    was weighed about 3.87 grams. In addition, the Franc was the official Currency of

    France from the year 1360 until 1641. Something important to be mentioned has

    to do with the colonies of the French Empire, such as Cambodia and Algeria used

    Franc as their currency. Also, Monaco and Andorra used the currency as a legal

    tender (the Franc was divided into 100 centimes). After that, the use of Franc was

    substituted by the Euro (International Exchange rates, 2008).This currency can

    be exchanged at banks, bureau de change and some large hotels. In addition,

    some visitors get a better exchange rate at any ATMs. The rate of exchange is

    subject to fluctuation and purchases are made in Euros, credit cards, and debit

    cards or travelers checks. Most of the credit cards are widely accepted at hotels

    and resorts. On the other hand, the travelers checks are accepted in most of

    retail stores, restaurants and bars and particularly in most of the tourist

    destinations.

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    CHAPTER THREE

    Methodology

    In this chapter, the methodology and the instruments used to obtain

    information are presented. Restating that the main objective was to find data that

    allow to evaluate the options and preferences Mexican tourist contemplate before

    choosing a destination. Two instruments were used in order to obtain the

    necessary information: a Power Point presentation that gives information about

    Rabat and a questionnaire to evaluate the perspectives after knowing the preview

    of the place. The chapter also describes the participants and procedures followed

    to analyze data obtained both from the presentation and the questionnaire.

    3.1 Research Design

    In this research were used both, qualitative and quantitative approaches;

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    mixed methods of research, because of the kind of information required was

    related to measuring and describing the various aspects of the problem with the

    intention of connecting data from one phase to another. However the concept of a

    qualitative research is here explained in order to have a better comprehension of

    the research design. According to John W. Creswell (2007) this line of

    investigation, is the one which gives narrative registers with techniques such as

    observation and interview: In his own words Qualitative research is a means for

    exploring and understanding, the meaning individual or groups ascribed to a social

    or human problem.(Page4). The process of research under this approach involves

    emerging questions and procedures and data is typically collected in the

    participants setting. The principal objectives of this type of research are to find out

    the reasons and a logic procedure; not only how many, in which place or when of a

    given situation. A qualitative research does not get results with numbers or

    statistics but results are gotten from the analysis of the needs and the adaptation of

    existing material.

    On the other hand, the quantitative research includes means for testing

    objectives or theories by examining the relationship among the variables.

    According to W. Creswell, (2007)those variables can be measured on instruments

    so that, the data can be in depth analyzed using statistics procedures In this

    scenario, the researcher tests a theory by specifying narrow hypothesis and the

    collection of data to support or refuse the hypothesis. An experimental design is

    used in which attitudes are assessed both before and after experimental treatment.

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    The data are collected on an instrument that measured attitude (Page 4).

    Likewise this research took results from logical reasons and procedures. There are

    subjects in this research that were not taken as statistics but they were used to get

    results in the real time and place.

    3.2 Participants

    The participants chosen for this thesis research were from Universidad

    Madero located in San Andres Cholula, Puebla. It were considered twenty students

    who are currently studying a B.A. in Foreign Languages, and they were studying

    their 7th semester in 2009. The students age average ranged from 19 to 22 years

    old and those are from different minor (Enterprises management, International

    Commerce and Translation and Interpretation). An essential datum is that, from

    those twenty nine students nineteen of them were men and ten were women. All of

    them are students of an intermediate level of spoken English, French and German.

    The questionnaire and the presentation were in English because they are

    pupils of Foreign Languages and the main purpose for this project was to know if

    they would visit Rabat if they had the opportunity to travel overseas. The obtained

    results were valid only with these participants. Something to be mentioned is that

    Universidad Madero has the international exchange programs department. In this

    department the students are able to obtain all the information and help that they

    require if they want to travel overseas. So that, students are able to travel abroad

    and this research would help them to choose a good option.

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    3.3 Instruments

    In order to gather information for this project a questionnaire and a Power

    Point presentation were used as an instrument. The questionnaire had 10

    questions with multiple choice answers and close-ended questions in order to

    obtain data from the interviewees. The most important purpose to be considered

    was to know if the Mexican Tourists were interested in visiting Rabat as a worthy

    place. The second instrument is a power point presentation that was used to

    provide information about Rabat with the objective of clarifying the background

    about the place that the Mexican Tourists have. It has thirteen slides with text and

    images of the place. It took fifteen minutes to present it, and it considered that this

    would help the tourists during their trip.

    3.4 Procedure

    The procedure that was followed in this project had few steps. The first part

    was considered a questionnaire with six questions with general information. Before

    beginning this project, my tasks were to find out why Mexican tourists would

    choose one place instead of Rabat as a worthy place to visit. This process was

    made by evaluating some books and magazines that provided information about

    Rabat. The second step was to show them the presentation with important

    information about Rabat. The last step was done by applying the first questionnaire

    and adding four more questions focused on the presentation about Rabat in order

    to see if their perspective changed or not after the information was presented.

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    In the step 1 it was needed to evaluate the reasons that they had when they

    want to travel overseas. Students were asked to answer the questionnaire in the

    most complete and sincere possible way. The questionnaire and the presentation

    were deeply analyzed to obtain the data and important aspects that students would

    probably take into account to choose one place instead of the other.

    3.5 Data Analysis

    The information obtained from the questionnaire was processed by doing an

    analysis of each answered question. All this information was significant for this

    thesis study; nevertheless, it was given priority to the questions referred to the

    preferences that students considered when they choose a place to visit. The

    presentation was analyzed in two ways; the first one shows the analysis by their

    aspects taking advantages and disadvantages of the place. Then, the second

    analysis was made by taking the reason that they had considered before choosing

    a place. In order to obtain the results some graphics in the quantitative way were

    used. All those elements helped to verify if the hypothesis in this research was

    correct or not and accomplish the aforementioned objectives.

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