ARIS Solution for Enterprise Architecture Management

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www.ids-scheer.com ARIS Platform - Solution Paper Solution Paper December 2007 ARIS Solution for Enterprise Architecture Management

Transcript of ARIS Solution for Enterprise Architecture Management

Page 1: ARIS Solution for Enterprise Architecture Management

www.ids-scheer.com

ARIS Platform - Solution Paper

Solution Paper

December 2007

ARIS Solution for EnterpriseArchitecture Management

Page 2: ARIS Solution for Enterprise Architecture Management

Solution Paper

Table of contents

1 Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2 Problem Definition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3 ARIS Solution for Enterprise Architecture Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3.1 ARIS Solutions & ARIS Value Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.2 Solution Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.3 ARIS Platform as Basis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.4 ARIS Platform Products in This Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3.5 AVE and Scenario Roadmaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

4 ARIS Solution Scenario: IT Architecture Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

4.1 AVE Roadmap: Overview and Phases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6AVE Strategy Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6AVE Design Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7AVE Implementation Phase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10AVE Controlling Phase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.2 Key Benefits of the Solution Scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

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ARIS Platform

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Executive SummaryCorporate growth typically goes hand in hand with an increasingly complex IT environment. Mergers add tothe problem by creating redundancy, while shrinking system lifecycles necessitate more flexible IT architec-ture management. It becomes increasingly difficult to identify business-critical systems, and cost-cutting tar-gets prove elusive. The only viable strategy is to align IT structures with business objectives and processes,thereby enabling sustained improvements and a significant reduction in the cost of developing, maintaining,and upgrading IT systems. This paper shows how ARIS Solution for Enterprise Architecture Managementallows IT infrastructures to be aligned with corporate processes and enables long-term IT architecture man-agement.

Figure 1:Support for multi-ple enterprisearchitectureframeworks

The business pro cesses deployed in modern organizations are based on sophisticated enterprise-wide infor-mation systems. Enterprise architectures (EA for short) are the most important tools for documenting, analyz-ing, and managing the complex information this involves. They form part of an architecture framework thatdescribes the content required for a complete architecture.

Zachman MatrixZachman Matrix

TOGAFTOGAF

DoDAF FrameworkDoDAF Framework

TEAF/FEAF ArchitectureMatrix

TEAF/FEAF ArchitectureMatrix

ArchiMate FrameworkArchiMate Framework

Problem DefinitionCorporate IT resources constitute a complex system. An enterprise architecture (EA) describes this systemand establishes standards for creating and updating it. Understanding the system requires a number of views– business processes, organizational structure, applications, data, interfaces, and technologies. Multiple per-spectives must be taken into account, ranging from the enterprise view at a highly abstract level to detailedviews of individual business units, design aspects, and physical systems and devices.

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Solution Paper

3 ARIS Solution for Enterprise Architecture Management

3.1 ARIS Solutions & ARIS Value Engineering

ARIS Solutions combine selected ARIS Platform software products to handle specific tasks, such as creatingIT environments (enterprise architectures) or the process-based implementation and management of SAP sys-tems. But a successful project needs more than “just” software: knowing how to use the products is increas-ingly becoming a key factor. That’s why ARIS Solutions combine bundled software products with best-practiceapplication methods in the form of ARIS Value Engineering (AVE). All AVE methods have proven themselves ina slew of projects and benefit from the accumulated knowledge of IDS Scheer’s process consultants. By cou-pling software and methods, ARIS Solutions enable the full potential of ARIS Platform to be exploited.

And because all solutions are based on the central, integrated ARIS repository, data can be exchanged andprocessed across multiple solutions. In addition, all the target groups involved – organizational department,management, operational and IT departments, and controllers – work in an integrated environment. The resultis successful integrated business process management throughout the enterprise.

3.2 Solution ComponentsThe standard technology base that underpins all ARIS Platform products enables the following software prod-ucts to be used for specific solution scenarios:

� ARIS IT Architect / IT Designer

� ARIS Business Architect

� ARIS Business Publisher

� ARIS BSC

� ARIS Business Optimizer

A best-practice procedure model supplements the ARIS Solution software components, which is tailored ineach case to match the relevant scenario:

� ARIS Value Engineering (AVE) procedure model

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ARIS Platform as BasisHaving been active in the field of business process optimization for over 20 years, IDS Scheer AG’s develop-ment of the ARIS Platform was informed by the experience gained in countless business process management(BPM) projects. Research by leading technology analysts shows that ARIS Platform continues to enjoy a mar-ket-leading position due to this combination of project insights and innovative software development. With itsintuitive user interface, smart Web technologies, and high level of scalability, ARIS is the benchmark for enter-prise-wide business process management. Integration of a range of different modeling methods and frame-works, such as EPC, UML, BPEL, BPMN, ITIL, TOGAF, DoDAF, TEAF / FEAF, ArchiMate, and Zachmann, enablesdeployment of ARIS in many different areas. All these methods are brought together in the central ARIS repos-itory.

ARIS Platform Products in This SolutionARIS IT Architect is the core component used to design all the IT-based com-ponents in the shared ARIS process repository. It enables the entire IT func-tion to be mapped – from network infrastructure to application types.

Departmental users deploy ARIS Business Architect to model processes andworkflows in the repository. IT elements from ARIS IT Architect can then beadded to this business data.

ARIS Business Publisher allows timely publication of process and IT informa-tion. It can be used to Web-enable repository data and dynamically display itvia process or intranet portals.

Using key indicators and relational dependencies, ARIS BSC enables definitionof an IT balanced scorecard. The modeled dependencies can be automatical-ly reported at any time. Data storage takes place in the shared ARIS processrepository.

3.4

AVE and Scenario RoadmapsTo enable real-world projects in this area to be introduced in a methodical fashion, all the necessary steps aredescribed in a scenario roadmap. The procedure is defined in specific work packages that cover the strategy,design, implementation, and controlling phases.

Figure 2:AVE Roadmap forEnterpriseArchitecture

IT Architecture Management – Roadmap

Monitor Monitor compliance with compliance with

EA frameworkEA framework

Monitor and Monitor and analyze IT analyze IT

ArchitectureArchitecture

ControllingControlling

Setup Setup EAM SystemEAM System

Implement Implement use casesuse cases

PopulatePopulateArchitectureArchitecture

ImplementationImplementation

Specify Specify use casesuse cases

Identify Identify EAM SystemEAM SystemInfrastructureInfrastructure

DefineDefineTransformationTransformation

planplan

Tailor Tailor ArchitectureArchitectureframeworkframework

DesignDesign

RecordRecordEnterprise mapEnterprise map

DefineDefineproject scopeproject scope

and planand plan

Analyze existingAnalyze existingEA assetsEA assets

StrategyStrategy

DetermineDetermineGovernanceGovernance

ModelModel

Understand Understand EA StrategyEA Strategy

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4 ARIS Solution Scenario: IT Architecture ManagementThe ARIS solution scenario IT Architecture Management makes it possible to create uniform reference archi-tectures for all organizational units and to implement them in IT project situations. Achieving consistencybetween reference and real-world architectures is an important part of the work performed by enterprisearchitects, application architects, and application owners.

4.1 AVE Roadmap: Overview and PhasesThis scenario offers a consistent workflow plan for implementing an automated, scalable solution that meas-ures, analyzes, and optimizes business processes. In the strategy phase, the operational KPIs are derived fromthe strategic objectives and assigned to the various states of the end-to-end processes. More detail is addedto the solution in the design phase, before it is implemented and integrated into the existing IT environment.Finally, goal achievement is evaluated in the controlling phase against the relevant strategy and a reportingsystem established across the relevant unit.

Figure 3:Work packages forAVE scenario: ITArchitectureManagement

AVE Strategy Phase

Figure 4:Overview of ARISSolution scenario –Strategy

This phase begins with defining strategic objectives, deriving measurable KPIs, and selecting end-to-endprocesses. These requirements are linked and stored in the central ARIS repository, enabling process-orient-ed requirements analysis to ensure that process knowledge can be reused within the organization.

Most of the components of an enterprise architecture are often already available in existing documentation

Bringing this existing documentation together in a structured way allows immediate identification of priorities

Discussing with the main stakeholders around the enterprise architecture views allows validation of those priorities

Enterprise architecture scope can be clearly identified

Common understanding on the objectives, their interrelation and the time plan insures efficient, effective and well-scoped strategic projects

Results and BenefitsResults and Benefits

Most of the components of an enterprise architecture are often already available in existing documentation

Bringing this existing documentation together in a structured way allows immediate identification of priorities

Discussing with the main stakeholders around the enterprise architecture views allows validation of those priorities

Enterprise architecture scope can be clearly identified

Common understanding on the objectives, their interrelation and the time plan insures efficient, effective and well-scoped strategic projects

Results and BenefitsResults and BenefitsStrategyStrategy Work ProductsWork Products

Understand Understand EA StrategyEA Strategy

RecordRecordEnterprise mapEnterprise map

DefineDefineproject scopeproject scope

and planand plan

Analyze existingAnalyze existingEA assetsEA assets

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ProOn

ProOn resource

planning

ProOn Order

Processing

ProOnBilling

Standard

ERP

systems

DATEV

KHK

USUS

SAP ECC 5.0

DATEV

KHK

USUS

MatReq

A plan

Standard

Office

systems

MS Office 2003

MS Outlook 2003

MS Office 2003

MS Outlook 2003

SAP ECC 5.0

IntelliJ IDEA

Eclipse

ProOn

ProOn resource

planning

ProOn Order

Processing

ProOnBilling

ProOn resource

planning

ProOn Order

Processing

ProOnBilling

Siebel

CAN

MarketingApplication

CustomerApplication

Management

e-businessapplication

Purchase

Requisition

PO

Funds

Transfer

Funds

Payment

Invoice

Clearance

Funds Invoice PO

Clearance

HardwareComponent

Type 1

Hardware

component

class 1

WINDOWS

UNIX

Technical

Role 1

6

Page 7: ARIS Solution for Enterprise Architecture Management

ARIS Platform

7

Questions answered in the AVE strategy phase include:

� What is the underlying organizational and process structure for the processes to be analyzed?

� What is the defined IT strategy?

� What are the organization’s main application systems?

These issues are specifically addressed in the AVE work package, so that they can be dealt with quickly andeffectively during the actual project.

A business segment matrix (BSM) helps users to document the products and services of the company to beanalyzed and to identify the relevant IT services, thereby enabling a proper understanding of the project andits context. The matrix defines the company’s market, its positioning within that market, and the key successfactors (KSFs) established in the course of a workshop or using other methods. The aim is to map the organi-zation’s core processes and products in a structured way and to identify current and future business potential.Using the shared process repository, ARIS Business Architect can save the matrix, organizational units, prod-ucts, processes, and relationships on an ongoing basis for use later in the project.

Figure 5:Work package “BusinessSegment Matrix”

When the various project envi-ronment variables, from corpo-rate objectives to the relevantprocess landscape, have beendocumented, the focus can beshifted from the general organi-zation strategy to pure IT strate-gy. ARIS BSC enables an IT bal-anced scorecard (BSC) to becreated, in which the varioussets of objectives relating to theorganization’s IT function aredefined and quantified and thedifferent dependencies estab-

lished. These are stored in the shared ARIS process repository for further use. Additionally, it makes sense todocument the concrete project objectives in ARIS Business Architect.

Figure 6:Work package “IT StrategyBSC with ARIS BSC”

With data on process structure and organizational structure avail able, the next step prior to the actual designphase is to identify the underlying IT components that are of strategic importance to the project objective andto document them in the process repository via ARIS IT Architect. The granularity can range from fine instancelevel detail (e.g., for a network router) through to abstract type de scrip tion of an ERP system. The correct levelis defined here in accordance with project scope.

Page 8: ARIS Solution for Enterprise Architecture Management

Solution Paper

AVE Design Phase

The focus of this phase is on preparing to implement the solution. The process flow to be measured is dividedinto sections, which correspond to specific states of the runtime data of the associated IT systems. The cus-tomer-required analyses, report templates, and dashboards are also defined here.

Figure 7:Work package “Description ofRelevant IT Components”

Questions answered in the AVE design phase include:

� Which architecture types and elements should I document and to what level?

� How do I combine process and IT information?

� How do I communicate information to the individual stakeholders during the project?

These issues are specifically addressed in the AVE work package, so that they can be dealt with quickly andeffectively during the actual project.

Figure 8:Overview of ARISSolution scenario –Design

Having established the strategy and relevant system environment, the next issue to be settled is what archi-tecture views and elements should be modeled in their entirety and stored consistently in ARIS IT Architect.This step assumes extra importance if process documentation from, say, ARIS Toolset or ARIS BusinessArchitect, has already been created by a user department. What therefore needs to be defined together withthe project team is which of the architecture components in the diagram below should be used at the start,which of them should be mapped, and to what level. IT infrastructure information can be imported into the cen-tral ARIS process repository from CMDB databases for use with ARIS IT Architect.

The ARIS method helps identify rapidly which model types should be used per EA view

Filters can created to guide modelers and enable consist reuse of EA artifacts

An efficient database architecture limits administrative work (consolidation of artifacts) and enables transversal analysis

Views add extra value to the enterprise architecture repository by enabling big pictures of the system

Results and BenefitsResults and BenefitsDesignDesign Work ProductsWork Products

Specify Use CasesSpecify Use Cases

Identify Identify EAM System EAM System InfrastructureInfrastructure

DefineDefineTransformationTransformation

planplan

Tailor Tailor ArchitectureArchitectureframeworkframework

CustomizedCustomizedFilterFilter

SelectedSelectedModel typesModel typesper Viewper View

DefinedDefinedDatabaseDatabaseArchitectureArchitecture

DefinedDefinedViewsViews

ImplemenImplemen--tationtationPlanPlan

Custom

Developments

Native

MatReq

A pl an

Engineering

Microsoft Vi sualStudio

A UTO CAD

Microsoft Vi sualStudio

A UTO CAD

Custom

Developments -

Web Application

ProOn

ProOn res ourc eplanning

ProOn OrderProcess ing

ProOnBilling

St andard

ERPsystems

D ATEV

KHK

USUS

SAP ECC 5.0

Si ebel CRM

D ATEV

KHK

USUS

MatReq

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Standard

Office

systems

MS Office 2003

MS Outl ook 2003

MS Office 2003

MS Outl ook 2003

SAP ECC 5.0

Si ebel CRM

IT systems UMC.25691

Intel li J IDEA

Eclipse

ProOn

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ProOn OrderProcess ing

ProOnBilling

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ProOn OrderProcess ing

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ProOnBil ling

Pri cingProOn OrderP rocess ing

DOS testsystem

ProOn-F interfaces UMC.26652EX

ProOnBi ll ing

ProOn Order

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data 1 data 2

Pr oOn Orde r

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Or der man age men t

Prod uct data

mana gement

Pr ice c alcula tion

Ar ran gement of

mo nth ly pr ogr ams

O rde r t rac in g

ProOn-A Functions UMC.25991

ProOn Order

Processing

Identi fier: UM C.26863

Manufacturer: Proprietary system

IBM DB2

Oracle 9.25

Java

Windows 2003

ProOn-A System description UMC.26656EX

USUS 1.02

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Enterp rise systems map (actual) NW.21687

USUS

11/07/ 98

150

U SUS 1 .02

U SUS 1 .05

USUS 2 .0

USUS Application implementation

Oracle 8 .1. 7

Oracle 10 .1

Development

Developm ent

tools

Development

Methodologi esFrameworksProgramming

languages

Developm ent

tools

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languages

Infrastructure

S torage soluti onsHardware server Operating system

Network

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Network

Components

Mobi le Data

Exchange

Hardware c lient S torage soluti onsHardware server Operating system

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Mobi le Data

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S tandard Technolo gy & S olutions

Software

technologies

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intelligence

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n. . .

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application. ..

Document and

Content . ..

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technology

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Directory services

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(DB MS)

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technologies

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intelligence

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n. . .

System and

application. ..

Document and

Content . ..

Workfl ow

Business web

technology

Data warehouse

Process m odeling e-Mail

Directory services

Databases

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Business P roce ss-specific Components & Services

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Supportprocesses

Of ficeapplicat ions

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Pri maryprocesses

Supportprocesses

Of ficeapplicat ions

Managem entprocesses

Business Process-specificComponents & Services

IE 6.0 Apache Tivoli AccessManager

SSO B uil dingBlock

Tivoli AccessManager

( interne DB)

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Securi ty Tier 5 . Ressource TierWeb Application -Reference Architecture

Standard Technology &Solutions

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2

3

45

6

7

8

9

10

11Project Example

Custom

Developments

Native

MatReq

A pl an

Engineering

Microsoft Vi sualStudio

A UTO CAD

Microsoft Vi sualStudio

A UTO CAD

Custom

Developments -

Web Application

ProOn

Pro On r es ou rc e

p lan nin g

Pr oO n Or de r

Pro ce ss ing

Pr oO n Billing

St andard

ERPsystems

D ATEV

KHK

USUS

SAP ECC 5 .0

Si ebel CRM

D ATEV

KHK

USUS

MatReq

A pl an

Standard

Office

systems

MS Office 2003

MS Outl ook 2003

MS Office 2003

MS Outl ook 2003

SAP ECC 5 .0

Si ebel CRM

IT systems UMC.25691

Intel li J IDEA

Eclipse

ProOn

Pro On r es ou rc e

p lan nin g

Pr oO n Or de r

Pro ce ss ing

Pr oO n Billing

Pro On r es ou rc e

p lan nin g

Pr oO n Or de r

Pro ce ss ing

Pr oO n Billing

Pr oO n Bil ling

Pri cin gPr oO n Or de r

P ro ce s s ing

DO S t e st

s y st em

ProOn-F interfaces UMC.26652EX

ProOn Bi ll ing

Pro On O rder

Proc essin g

data 1 d ata 2

Pr oOn Orde r

Proce ssing

Or der man age men t

Prod uct data

mana gement

Pr ice c alcula tion

Ar ran gement of

mo nth ly pr ogr ams

O rde r t rac in g

ProOn -A F unctions UMC.25991

ProOn Order

Processing

Identi fier: UM C.26863

Manufacturer: P roprietary system

IBM DB2

Oracle 9.25

Java

Windows 2003

ProOn-A System description UMC.26656EX

USUS 1.02

Cologn Network Diagram

SV CO 101

NTBrocade San

Swi tches

SV CO 102

CM S

(Contact

Managem .. .

SD MM

Storage Drive 1

S torage Drive 2 Technical Manager

CQS(Cu stome r

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Supp ...

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MS Exc el

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MS Exc el CMS

(Cont actMa nagem ...

Financing services

Enterp rise systems map (actual) NW.21687

USUS

11 /0 7/ 98

1 50

U SUS 1 .0 2

U SUS 1 .0 5

USUS 2 .0

USUS Application implementation

Or acle 8 .1. 7

O ra cle 10 .1

Devel opment

D eve lo pm en t

t o ols

De velo p me n t

Met h od o lo gi esFr ame w or ksPr o gr a mmin g

la n gu a g es

D eve lo pm en t

t o ols

De velo p me n t

Met h od o lo gi esFr ame w or ksPr o gr a mmin g

la n gu a g es

I nf rastructure

S to r ag e so lu ti on sH a rd wa r e s er ve r O p er a tin g sy s te m

Ne t wo r k

Pr o to c ol s

Co mmu n ica t io n

Sy s te ms

Ne tw or k

Co mp on e n ts

Mo bi le Da t a

Ex c ha n g e

Ha rd w ar e c lie n t S to r ag e so lu ti on sH a rd wa r e s er ve r O p er a tin g sy s te m

Ne t wo r k

Pr o to c ol s

Co mmu n ica t io n

Sy s te ms

Ne tw or k

Co mp on e n ts

Mo bi le Da t a

Ex c ha n g e

Ha rd w ar e c lie n t

S tandard Technolo gy & S olut ions

So ft wa re

t ec h no lo g ie s

Bu s ine s s

in te llig e n ce

E nt e rp r ise

A pp lic a t ion s . ..

W e b se r vic esTe le c om mun ic a ti o

n . . .

Sy s te m an d

ap p lic a tio n . ..

D o cu me n t a n d

C o nt e nt . ..

W o rk fl ow

B u sin e s s we b

t e ch n o lo gy

Da ta wa r eh o us e

P ro c e ss m od e lin g e- Ma il

D ire c to r y s er vic e s

Da t ab a s e s

( DB MS)

So ft wa re

t ec h no lo g ie s

Bu s ine s s

in te llig e n ce

E nt e rp r ise

A pp lic a t ion s . ..

W e b se r vic esTe le c om mun ic a ti o

n . . .

Sy s te m an d

ap p lic a tio n . ..

D o cu me n t a n d

C o nt e nt . ..

W o rk fl ow

B u sin e s s we b

t e ch n o lo gy

Da ta wa r eh o us e

P ro c e ss m od e lin g e- Ma il

D ire c to r y s er vic e s

Da t ab a s e s

( DB MS)

Busi ness P roce ss-specif ic Com ponents & Serv ices

P ri mar y

p r oc e s se s

S up p or t

p ro c e ss e s

O f fic e

a p p lic at io n s

Man a g em en t

pr o ce s se s

P ri mar y

p r oc e s se s

S up p or t

p ro c e ss e s

O f fic e

a p p lic at io n s

Man a g em en t

pr o ce s se s

Business Process-specificComponents & Services

IE 6.0 Apache Tivoli AccessManager

SSO B uil dingBlock

Tivoli AccessManager

( interne DB)

1 . C lient Tier 2 . Presentat ionTier 3 . B usiness Tier 4. Integrat ion/

Securi ty Tier 5 . Ressource TierWeb Application -Reference Architecture

Standard Technology &Solutions

Infrastruc ture

Developm entH TML

Java Script

Java

J2EE

Java SQL

Windows XP Li nux SUN Solaris HPUX

SAP EC CSAP GUIfor HTML

Bus ines s int elligenc e

Analy sis / Plan ning /

Simulat ion

nn

Dat a m ining

nn

Re port ing

O rac le Rep orts

O racle

Disco ver er

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Objec ts

Focus

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Analy sis / Plan ning /

Simulat ion

nn

Dat a m ining

nn

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O racle

Disco ver er

Bus in ess

Objec ts

Focus

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Disco ver er

Bus in ess

Objec ts

nn

nn

Focus

BI Baust ein

1

2

3

45

6

7

8

9

10

11Project Example

Process Area 1 Process Area 2 Process Area 3

Process Area 4 Process Area 5 Process Area 6

Process Area 7 Process Area 8 Process Area 9

Process Area 10 Process Area 11 Process Area 12

Custom

Developments

Native

MatReq

A plan

Engineering

Microsoft VisualStudio

AUTO CAD

Eclipse

Microsoft VisualStudio

AUTO CAD

Custom

Developments -Web Application

ProOn

ProOn resource

planning

ProOn Order

Processing

ProOnBilling

Standard

ERP

systems

DATEV

KHK

USUS

SAP ECC 5.0

DATEV

KHK

USUS

MatReq

A plan

Standard

Office

systems

MS Office 2003

MS Outlook 2003

MS Office 2003

MS Outlook 2003

SAP ECC 5.0

IntelliJ IDEA

Eclipse

ProOn

ProOn resource

planning

ProOn Order

Processing

ProOnBilling

ProOn resource

planning

ProOn Order

Processing

ProOnBilling

Siebel

CAN

MarketingApplication

CustomerApplication

Management

e-businessapplication

Purchase

Requisition

PO

Funds

Transfer

Funds

Payment

Invoice

Clearance

Funds Invoice PO

Clearance

HardwareComponent

Type 1

Hardware

component

class 1

WINDOWS

UNIX

Technical

Role 1

Process Area 1 Process Area 2 Process Area 3

Process Area 4 Process Area 5 Process Area 6

Process Area 7 Process Area 8 Process Area 9

Process Area 10 Process Area 11 Process Area 12

Custom

Developments

Native

MatReq

A plan

Engineering

Microsoft VisualStudio

AUTO CAD

Eclipse

Microsoft VisualStudio

AUTO CAD

Custom

Developments -Web Application

ProOn

ProOn resource

planning

ProOn Order

Processing

ProOnBilling

Standard

ERP

systems

DATEV

KHK

USUS

SAP ECC 5.0

DATEV

KHK

USUS

MatReq

A plan

Standard

Office

systems

MS Office 2003

MS Outlook 2003

MS Office 2003

MS Outlook 2003

SAP ECC 5.0

IntelliJ IDEA

Eclipse

ProOn

ProOn resource

planning

ProOn Order

Processing

ProOnBilling

ProOn resource

planning

ProOn Order

Processing

ProOnBilling

Siebel

CAN

MarketingApplication

CustomerApplication

Management

e-businessapplication

Purchase

Requisition

PO

Funds

Transfer

Funds

Payment

Invoice

Clearance

Funds Invoice PO

Clearance

HardwareComponent

Type 1

Hardware

component

class 1

WINDOWS

UNIX

Technical

Role 1

8

Page 9: ARIS Solution for Enterprise Architecture Management

ARIS Platform

9

Figure 9:Work package “Scopeand Definition ofArchitecture Views”

To ensure consistent use of any process information modeled by user departments and the addition of key ITcomponents in ARIS IT Architect, special object types, such as IS functions and IT system types, are used todocument the system in detail. Depending on the exact requirements, it is now possible to create and auto-matically report purely business views or purely IT views within the stored, relationally linked models, basedon the shared process repository.

Figure 10:Work package “LinkingBusiness and ITElements”

To keep all project members and stakeholders informed about the progress of the AVE-compliant project in linewith their respective roles, IT and business information can be published on a read-only basis via ARISBusiness Publisher’s process and intranet portals. This means that, after successful authentication, projectmembers have role-based access to the segments they need for review purposes from the shared processrepository. If updating options are required for the selective write-back of, say, IT system information, this canbe provided on a consistent basis in the future via the ARIS IT Inventory.

OA CRM

Base RéférentielPartenaires

OA Finance

Fichierd'échang... Fichier d'échange

I00CL Base locale

Oracle

DB2

AS 400

UNIX

DECLIC RAC

OCTAVE BO

PRELUDE

VEHICULES

FACTURATION

FACTURATION

ALTO

Cartographie applicative du Référentiel Partenaire

OA CRM

Base RéférentielPartenaires

OA Finance

Fichierd'échang...

OA CRM

Base RéférentielPartenaires

OA Finance

Fichierd'échang... Fichier d'échange

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Oracle

DB2

AS 400

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DECLIC RAC

OCTAVE BO

Fichier d'échangeI00CL Base locale

Oracle

DB2

AS 400

UNIX

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PRELUDE

VEHICULES

FACTURATION

FACTURATION

PRELUDE

VEHICULES

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Cartographie applicative du Référentiel Partenaire

OA CRM

Base Référentiel

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Cartographie applicative du Référentiel Partenaire

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Cartographie applicative du Référentiel Partenaire

Applicatif (architectes/ projets)

3.3 Implementation

Exploitation

DevisCommandes TélégestionOutil mobile du

technicien

Référentiels

RéférentielPartenaires

RéférentielAppartenances

RéférentielSociétés

RéférentielContrats

RéférentielFournisseurs

Finances

Oracle Finance

RéférentielEmployés

Facturation

SAP Facturationdes tavaux

SAP Facturationdes contrats

SAP Facturationdes tavaux

Commerce

Extranet Client

RH

ParticipationIntéressement

Budget Fraisde personnel

Achats

SAP Achats

SAP Gestiondes stocks

Extranet ClientCentre d'appels DevisCommandes TélégestionOutil mobile du

technicien

RéférentielPartenaires

RéférentielAppartenances

RéférentielSociétés

RéférentielContrats

RéférentielFournisseurs

ParticipationIntéressement

Budget Fraisde personnel Oracle Finance

Oracle FA(Immobilisations)

Reporting &conso

SAP Facturationdes contrats

SAP Achats

SAP Gestiondes stocks

Datawarehouse

Exploitation

DevisCommandes TélégestionOutil mobile du

technicien

Exploitation

DevisCommandes TélégestionOutil mobile du

technicien

Référentiels

RéférentielPartenaires

RéférentielAppartenances

RéférentielSociétés

Référentiels

RéférentielPartenaires

RéférentielAppartenances

RéférentielSociétés

RéférentielContrats

RéférentielFournisseurs

Finances

Oracle Finance

RéférentielEmployés

RéférentielContrats

RéférentielFournisseurs

Finances

Oracle Finance

RéférentielEmployés

Facturation

SAP Facturationdes tavaux

SAP Facturationdes contrats

SAP Facturationdes tavaux

Facturation

SAP Facturationdes tavaux

SAP Facturationdes contrats

SAP Facturationdes tavaux

Commerce

Extranet Client

RH

ParticipationIntéressement

Commerce

Extranet Client

RH

ParticipationIntéressement

Budget Fraisde personnel

Achats

SAP Achats

SAP Gestiondes stocks

Budget Fraisde personnel

Achats

SAP Achats

SAP Gestiondes stocks

Extranet ClientCentre d'appels DevisCommandes TélégestionOutil mobile du

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Oracle FA(Immobilisations)

Reporting &conso

SAP Facturationdes contrats

SAP Achats

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Reporting &conso

SAP Facturationdes contrats

SAP Achats

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Datawarehouse

Application Architecture

3.1 Application Domains

3.2 Interfaces

Miel3

SQL DB2

Paris

AS 400

Marché public

Mise à dispositiond'une installation

Mise à disposition d'une installation

Service métier

Service SI

Interface Métier - SI

Donnée métier

Miel3

SQL DB2

Paris

AS 400

Marché public

Mise à dispositiond'une installation

Mise à disposition d'une installation

Service métier

Service SI

Interface Métier - SI

Donnée métier

Activitiés Métier

2 ProcédureActivités

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ReceivePurchasedGoods

ReceiveShipping

NotificationSAP function type: Process step

DifferenceProcessing

Perform ReturnDelivery

Perform StockTransfer

Confirm TransferOrder

Create TransferOrder

GoodsReceiptProcessed

GoodsReceived

GoodsMovement

SAP function type: Process

GoodsReceiptPosting

SAP function type: Process

ReturnGoods

UnpackGoods

CheckGoods

Goods OKGoods

Different toNotification

Goods notOK

DifferencesCorrected

StartCheck

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EndCheck

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URBANISATIONURBANISATION

Miel3

SQL DB2

Paris

AS 400

Marché public

Mise à dispositiond'une installation

Mise à disposition d'une installation

Service métier

Service SI

Interface Métier - SI

Donnée métier

2.1 Mode opératoire services Métier

2.2 Activitéservice applicatif

Services Architecture

2.3 Services

2.1 Services Domains

2.2 Dé Services Areas

Gestion des installations

Création d'une installation

Modification d'une installation

Suppression d'une installation

Consultation d'une installation

Mise à dispositiond'une installation

Service Métier atomique ou élémentaire

Service Métier composite

Gestion des installations

Commerce

Back Office ClientFront Office Client Back Office ClientFront Office Client

Exploitation

SupportP1 P2P6

Support

Achats

Gestion desachats

Gestion des combustibles

Gestion desachats

Gestion des combustibles

Facturation

Facturationcontractuelle

FacturationindividuelleFacturation

contractuelle

Facturationindividuelle

Facturation destravaux

Crystal

Suivi d'affairesSuivi d'affaires

Gestion Financière

Gestion comptable et financière Budget, suivi Gestion comptable et financière de CrystalGestion de la

structure analytiqueGestion comptable et financière Budget, suivi Gestion comptable et financière de Crystal

Ressources humaines

Administration dupersonnel

Paie FormationAdministration dupersonnel

Paie Formation

Support

TélégestionOutil mobile dutechnicien

Gestion desvéhicules

Gestion desinstallations

Activitiés Métier

2 ProcédureActivités

ProcessGoods Receipt Processing (EPC)

ReceivePurchasedGoods

ReceiveShipping

NotificationSAP function type: Process step

DifferenceProcessing

Perform ReturnDelivery

Perform StockTransfer

Confirm TransferOrder

Create TransferOrder

GoodsReceiptProcessed

GoodsReceived

GoodsMovement

SAP function type: Process

GoodsReceiptPosting

SAP function type: Process

ReturnGoods

UnpackGoods

CheckGoods

Goods OKGoods

Different toNotification

Goods notOK

DifferencesCorrected

StartCheck

Inventory

EndCheck

Inventory

ProcessGoods Receipt Processing (EPC)

ReceivePurchasedGoods

ReceiveShipping

NotificationSAP function type: Process step

DifferenceProcessing

Perform ReturnDelivery

Perform StockTransfer

Confirm TransferOrder

Create TransferOrder

GoodsReceiptProcessed

GoodsReceived

GoodsMovement

SAP function type: Process

GoodsReceiptPosting

SAP function type: Process

ReturnGoods

UnpackGoods

CheckGoods

Goods OK

ProcessGoods Receipt Processing (EPC)

ReceivePurchasedGoods

ReceiveShipping

NotificationSAP function type: Process step

DifferenceProcessing

Perform ReturnDelivery

Perform StockTransfer

Confirm TransferOrder

Create TransferOrder

GoodsReceiptProcessed

GoodsReceived

GoodsMovement

SAP function type: Process

GoodsReceiptPosting

SAP function type: Process

ReturnGoods

UnpackGoods

CheckGoods

Goods OKGoods

Different toNotification

Goods notOK

DifferencesCorrected

StartCheck

Inventory

EndCheck

Inventory

URBANISATIONURBANISATION

Miel3

SQL DB2

Paris

AS 400

Marché public

Mise à dispositiond'une installation

Mise à disposition d'une installation

Service métier

Service SI

Interface Métier - SI

Donnée métier

Miel3

SQL DB2

Paris

AS 400

Marché public

Mise à dispositiond'une installation

Mise à disposition d'une installation

Service métier

Service SI

Interface Métier - SI

Donnée métier

2.1 Mode opératoire services Métier

2.2 Activitéservice applicatif

Services Architecture

2.3 Services

2.1 Services Domains

2.2 Dé Services Areas

Gestion des installations

Création d'une installation

Modification d'une installation

Suppression d'une installation

Consultation d'une installation

Mise à dispositiond'une installation

Service Métier atomique ou élémentaire

Service Métier composite

Gestion des installations

Gestion des installations

Création d'une installation

Modification d'une installation

Suppression d'une installation

Consultation d'une installation

Mise à dispositiond'une installation

Service Métier atomique ou élémentaire

Service Métier composite

Gestion des installations

Commerce

Back Office ClientFront Office Client Back Office ClientFront Office Client

Exploitation

SupportP1 P2P6

Support

Achats

Gestion desachats

Gestion des combustibles

Gestion desachats

Gestion des combustibles

Facturation

Facturationcontractuelle

FacturationindividuelleFacturation

contractuelle

Facturationindividuelle

Facturation destravaux

Crystal

Suivi d'affairesSuivi d'affaires

Gestion Financière

Gestion comptable et financière Budget, suivi Gestion comptable et financière de CrystalGestion de la

structure analytiqueGestion comptable et financière Budget, suivi Gestion comptable et financière de Crystal

Ressources humaines

Administration dupersonnel

Paie FormationAdministration dupersonnel

Paie Formation

Commerce

Back Office ClientFront Office Client Back Office ClientFront Office Client

Commerce

Back Office ClientFront Office Client Back Office ClientFront Office Client

Exploitation

SupportP1 P2

Exploitation

SupportP1 P2P6

Support

Achats

Gestion desachats

Gestion des combustibles

P6Support

Achats

Gestion desachats

Gestion des combustibles

Gestion desachats

Gestion des combustibles

Facturation

Facturationcontractuelle

FacturationindividuelleGestion des

achatsGestion des combustibles

Facturation

Facturationcontractuelle

FacturationindividuelleFacturation

contractuelle

Facturationindividuelle

Facturation destravaux

Crystal

Suivi d'affairesFacturationcontractuelle

Facturationindividuelle

Facturation destravaux

Crystal

Suivi d'affairesSuivi d'affaires

Gestion Financière

Gestion comptable et financière Budget, suivi Gestion comptable et financière de Crystal

Suivi d'affaires

Gestion Financière

Gestion comptable et financière Budget, suivi Gestion comptable et financière de CrystalGestion de la

structure analytiqueGestion comptable et financière Budget, suivi Gestion comptable et financière de Crystal

Gestion de la structure analytique

Gestion comptable et financière Budget, suivi Gestion comptable et financière de Crystal

Ressources humaines

Administration dupersonnel

Paie FormationAdministration dupersonnel

Paie

Ressources humaines

Administration dupersonnel

Paie FormationAdministration dupersonnel

Paie Formation

Support

TélégestionOutil mobile dutechnicien

Gestion desvéhicules

Gestion desinstallations

Support

TélégestionOutil mobile dutechnicien

Gestion desvéhicules

Support

TélégestionOutil mobile dutechnicien

Gestion desvéhicules

Gestion desinstallations

ProcessusBusiness Architecture

1.1 Macro processes

1.2 Processes

Analytics

FinancialManagement

CustomerManagement

Production

SupplyManagement

Sales & DistributionManagement

OperationManagement

Human CapitalManagement

Corporate ServicesManagement

Engineering

Core Processes

Management Processes

Supporting Procees

MaterialRequirements

Planning

InventoryManagement

SAP function type: Scenario

Procurement

FinancialManagement

ProductionSales & Distribution

ManagementEngineering

1.3 Flowchart

Applicatif (architectes/ projets)

3.3 Servers

Technology Architecture

3.1 Locations

3.2 Network Diagrams

ChicagoSan Francisco

Hamburg

Beijing

Berlin

CologneDresden Hamburg

Munich Stuttgart Trier

USUS 1.02

SV CO 101

NT

Cologne

Brocade San Switches

SV CO 102

CMS(Contact

Managem...

SD MM

Storage Drive 1

Storage Drive 2

SYS

Process 1.1.1

If Process is a SAP Process the attribute SAP Function has to be set to "Process" and the SAP Function Symbolhas to be used

Events trigger processes. Events without anattached Process Interface define are also calledstart events

Process Interface to the succeedingMain Process (Level 2).

The succeding Main Process must have this Main Process as an resultingProcess Interface.

The Staring Event in this MainProcess must be the same ending event in the succeding process.

Process 1.1.2

SAP function type: Process

Process 1.1.3

SAP function type: Process

Process 1.1.4

Main Process 1.2

Main Process 9.1

Event

Event

Event

Process within this Main Process (Level 3)

Rules are used to split or join process branches

Link to the next Process Level: (Level 4)

Service 1supports

IS function 6Requires

Page 10: ARIS Solution for Enterprise Architecture Management

Solution Paper

Figure 11:Work package “PublishingIT and BusinessInformation”

AVE Implementation Phase

The output of this phase is a validated, integrated solution that will be developed in iterative steps into a com-prehensive measurement and analysis tool. Role-based user training is then provided prior to rolling out thesolution. When the solution is operational, data is automatically collected by continuous logging and measur-ing of actual processes. This results in a complete knowledge base that delivers up-to-the-minute data on thecurrent efficiency and quality of business processes.

Figure 12:Overview of ARISSolution scenario –Implementation

Questions answered in the AVE implementation phase include:

� What system environments are needed to use the enterprise architecture solutions?

� How do I implement the relevant responsibilities (EA governance)?

These issues are specifically addressed in the AVE work packages, so that they can be dealt with quickly andeffectively during the actual project.

The Enterprise Architecture repository needs to be easily available to all its stakeholders, and integrated in the existing environment

A successful architecture environment means taking into account also the technical aspects of its installation (interfaces to other systems, automated administration tasks, …)

The IT Architecture repository also needs to be integrated to the other initiatives around ARIS, and implementing the scenario means making sure the repository is built consistently with other ARIS initiatives

A successful governance models means clearly identified responsibilities around the architecture views, and corresponding metrics

Results and BenefitsResults and BenefitsImplementationImplementation Work ProductsWork Products

ImplementedImplementedGovernanceGovernanceModelModel

ImplementedImplementedScenarioScenario

RunningRunningIT ArchitectureIT Architecture

PopulatedPopulatedArchitectureArchitecture

Setup Setup ArchitectureArchitectureEnvironmentEnvironment

Implement Implement scenarioscenario

PopulatePopulateArchitectureArchitecture

ImplementImplementEA governanceEA governance

modelmodel

10

Page 11: ARIS Solution for Enterprise Architecture Management

ARIS Platform

11

Figure 13:Work package “Rolloutand Project Scope”

To deploy the enterprise architecture solution and roll it out across the organization, the rollout process andproject scope must be aligned with the ARIS system architecture. This involves defining which users shouldaccess which central, local, or synchronized ARIS Platform products, and with which roles and rights. All Web-based ARIS Platform products, such as ARIS IT Architect, ARIS Business Architect, and ARIS BusinessPublisher, can reside at a central location and be made available to decentralized local project teams.

If the concept of EA, the tools, and the project are to be embedded in the organization on a long-term basis,individual responsibilities should be documented with regard to operation, future development, and the organ-ization-relevant possibilities to create a documented EA governance structure. Sponsors and stakeholders inthe user and IT departments should be aware of the impact of EA on future IT strategy (defined in ARIS BSC)and be able to support the detailed decisions made in the subsequent controlling phase. A detailed EA gover-nance process can be defined in ARIS Business Architect and effectively communicated using ARIS BusinessPublisher.

Figure 14:Work package “EAGovernance”

AVE ControllingPhase

When the architecture has been successfully designed and implemented within the organization, the projectresults need to be analyzed in detail in the controlling phase and compared with the target values. They alsoneed to form part of an established, ongoing reporting process across the organization in order to facilitate andsupport future changes.

ARIS Server

IT ArchitectureManagement

IT Landscape Planning

Communication ofProcess and IT Information

Viewing &Maintenance of

System Information

Process Management

ARISDatabase

Page 12: ARIS Solution for Enterprise Architecture Management

Solution Paper

Figure 15:Overview of ARISsolution scenario –Controlling

Questions answered in the AVE controlling phase include:

� Which IT elements should be changed during the EA project?

� What results were achieved in the project as a whole?

These issues are specifically addressed in the AVE work packages, so that they can be dealt with quickly andeffectively during the actual project.

Once the scenario has been successfully implemented in the IT organization, necessary changes and improve-ments often become immediately apparent during the subsequent goal achievement and strategy review.Redundant or non-standardized systems are frequently identified in the first IT project review. These can bedynamically modified and added during further planning in ARIS Business Architect, new scenarios can be val-idated with ARIS Business Simulator, and strategic alignment continuously verified in terms of IT strategy usingARIS BSC. It is also possible to give all project members periodic access to this information.

Figure 16:Work package “GoalAchievement andStrategy Review”

To compare project inputs and outputs with the target values defined in the IT balanced scorecard, the con-crete results need to be provided to all participants and stakeholders in the form of a detailed EA report, e.g.,via an ARIS Business Publisher portal. This target/actual comparison can be used as the starting point forextending and adapting the architecture. All changes remain consistent thanks to the shared repository andcan be published by way of ARIS Platform’s function-rich WYSIWYG reporting components.

A successful IT Architecture involves making sure all stakeholders are well aware and successfully applying architecture rules

These rules can be related to the concepts manipulated

These rules can also mean specific architectural rules, such as using the right technology for the right type of application, or reusing as much as possible existing technologies/applications.

Providing metrics and views to analyze such inconsistencies allows enterprise architects to rapidly react or on the contrary reuse best practices from projects.

Results and BenefitsResults and BenefitsControllingControlling Work ProductsWork Products

EA EA DashboardDashboard

EA EA StatisticsStatistics

Monitor Monitor compliance with compliance with

EA frameworkEA framework

Monitor and Monitor and analyze IT analyze IT

ArchitectureArchitecture

12

Page 13: ARIS Solution for Enterprise Architecture Management

ARIS Platform

4.2

13

Key Benefits of the Solution Scenario

Figure 17:Work package“Periodic EAReports”

The IT Architecture Management solution scenario contained in ARIS Solution for Enterprise ArchitectureManagement enables efficient project results to be obtained in standardization and consolidation initiatives.Supported by the tried-and-true ARIS Value Engineering procedure model, advanced ARIS Platform softwarecomponents (specially adapted for this scenario) ensure a rigorous, process-oriented approach.

� Integration of IT architecture and process management in a repository

� Creation of a consistent inventory of systems and technologies within the enterprise

� Specification and documentation of the organization’s IT standards

� Wizard-based search functions and the linking of search requests allows ad-hoc analysis and reportsacross the entire enterprise architecture

� Reduced complexity and costs of the IT environment

� Creation of architecture portals in conjunction with ARIS Business Publisher

Lifecycle management

2006/10/25 12:20:35

LifecycleManagement_en.doc

Page 1 of 1

Standardization cycle:

Name

Status Evaluation

(from-until)

Request

(until)

Implementatio

n (until)

Standard

(until)

Phase-out

(until)

20052006

2007

01.01.2005

31.12.2007

25.10.2006

A plan

-

Jul 31, 2004

MatReq/1

-

ProOn Order Processing

Jan 1, 2004 -

Feb 2, 2004 May 17, 2004 Jun 22, 2004

Jun 2, 2008 Jun 22, 2009

ProOn resource planning

Jan 1, 2005 -

Feb 2, 2005 Sep 17, 2005 Dec 22, 2005

Jun 2, 2010 Jun 22, 2011

ProOnBilling

-

Lifecycle

Being planned

Being procured

Being developed

Being tested

Being operated

Being shut down

Shut down

Standardization cycle

No standard

Being evaluated

Being requested

Being implemented

Standard

Standard – restricted use

Being phased out

Phased out

Rejected

System fact sheet

ProOn Order Processing

2006/10/25 12:19:41 System_fact_sheet_en.doc

Page 1 of 5

ProOn Order Processing

System description:

System name:

ProOn Order Processing

Short description:

Order Processing for CKD shipments

Full name:

ProOn Software Order Processing Module

Description:

The Order Processing module is part of the ProOn Software system and

provides functionality for CKD shipments.

Manufacturer of the application: Proprietary system Number of internal

users: Up to 1000 Number of external

users: 0

Criticality (importance of the application system):

Very high

Individual development/Standard software:

Yes

Standardization status:

Standard

2004 20052006

20072008

2009

02.12.2003

22.07.2009

25.10.2006

Contact (person):

Role:

Name:

John Smith First name:

Telephone number:

+49 19882 982 298 E-mail address:

[email protected]

MatReqSAP ECC 5.0

ProOnBilling

A plan

MS Office2003

KHK

DATEVMicrosoftVisual Studio

USUS

IntelliJ IDEAEclipse

Siebel CRM

AUTO CAD

System Portfolio Diagram

ArchitecturalImpact

Importance

Page 14: ARIS Solution for Enterprise Architecture Management

IDS Scheer AG

HeadquartersAltenkesseler Str. 1766115 SaarbrueckenPhone: +49 681 210-0 Fax: +49 681 210-1000E-mail: [email protected]

www.ids-scheer.com

© Copyright IDS Scheer AG, Saarbruecken, 2007. All rights reserved. The contents of this document are subject to copyright. Any changes, modifications, additionsor amendments require prior written consent from IDS Scheer AG, Saarbruecken. Reproduction in any form is only permitted on the condition that the copyright notice remains on the actual document. Publication or translation in any form requires prior written consent from IDS Scheer AG, Saarbruecken. “ARIS”, “IDS” ,“ProcessWorld”, “PPM”, ARIS with Platform symbol and Y symbol are trademarks or registered trademarks of IDS Scheer AG in Germany and in many other countries worldwide. “SAP NetWeaver” is a trademark of SAP AG, Walldorf. All other trademarks are the property of their respective owners.

ID-Number: SP-EAM-1207-E