Appreciative Leadership Plenary WAIC 2012
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Transcript of Appreciative Leadership Plenary WAIC 2012
Diana Whitney, Ph.D. www.positivechange.org
Diana Whitney, Ph.D. www.positivechange.org 2
“Every generation needs a new revolution.”
Thomas Jefferson
“Every organization needs a positive revolution.”
Diana Whitney, Ph.D. www.positivechange.org 3
Dream Catcher
You must learn to live and work in
the Energetically
Positive.
Understand and do what gives
life to the people.
Diana Whitney, Ph.D. www.positivechange.org 4
Appreciative Leadership: The Nexus of Three Revolutionary Fields
Diana Whitney, Ph.D. www.positivechange.org 5
The Leadership Challenge TodayIBM Global Chief Executive Officer Study 2010.Over 1500 CEOs Worldwide Interviewed. Biggest challenge: complexity of a global
environment.Single most important leadership competency:
creativity.Successful organizations co-create products and
services with customers. They integrate customers into core business processes.
Better performing organizations manage complexity through operational dexterity.
Diana Whitney, Ph.D. www.positivechange.org 6
Appreciative Inquiry:A Process for the Age of Co-Creativity
Many leaders today have visions and values that are incongruent with old paradigm methodologies.
They are in search of new paradigm processes and methodologies for leadership, innovation and change.
Appreciative Inquiry answers the call.
What problem solving was to the industrial age; Appreciative Inquiry is to the co-creative age.
Diana Whitney, Ph.D. www.positivechange.org 7
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AI Invites a Reconfiguration of …
1. Logics and Language From Deficit to Strength Based Logics and
Language Root Cause of Success, WWW, Positive Problem Solving
2. Lens on Performance From Individualistic, Behavioral Lens to a
Systemic, Relational Lens
3. Ways of Knowing and Evidence To Quantitative Metrics we add Qualitative
Experiences, Personal Stories and Metaphors
4. Voice of Authority From Few to Many to the Whole
Diana Whitney, Ph.D. www.positivechange.org
Diana Whitney, Ph.D. www.positivechange.org 9
Leadership NarrativesSystemic and relational, not individualistic.
Leadership of this conference… Leaders of this conference…
Are about how and why things happen – or don’t.Performances, Strategies, Ways of Doing Things,
Processes, Resources, Relationships and Results
What is your Story of Leadership of Successful Appreciative Inquiry Initiatives?
Diana Whitney, Ph.D. www.positivechange.org 10
A Mini Interview (5 minutes each) Turn to one other person and ask:
Reflect upon a successful AI initiative and its Leadership. It can be a project you have been part of, or one that you have heard about – large or small. Tell me about it.
Describe the leadership. How did leadership contribute to this success?How did it bring out the best of the people involved?What do you most respect about this leadership?What words and phrases best describe this
leadership?
Diana Whitney, Ph.D. www.positivechange.org 11
Enriching our Vocabulary of Leadership
What are some of the most innovative and meaningful words and phrases that you heard
used to describe Leadership?
Diana Whitney www.positivechange.org 12
Leadership of Successful AI InitiativesActive participation of people at all levels and
functions with other members of their organization and community to create a better way.
Openness and enjoyment in the surprise of learning.
Caring about people. The purpose of their organization as helping people develop and have a better life.
Truly believe and practice the power of the positive.
Diana Whitney, Ph.D. www.positivechange.org 13
Our Research: What kind of leadership brings out your best andcreates a high performance work environment?
Answer: Positive Power
Diana Whitney, Ph.D. www.positivechange.org 14
Appreciative Leadership
“The relational capacity to mobilize creative potential and turn it into positive power, setting in motion
ripples of confidence, energy, enthusiasm, and performance that make a positive difference in the
world.”
Whitney, Trosten-Bloom and Rader
Diana Whitney, Ph.D. www.positivechange.org 15
Appreciative Leadership:Five Relational Strategies
The Wisdom of INQUIRYLeadership by Asking Positively Powerful Questions
16Diana Whitney, Ph.D. www.positivechange.org
Diana Whitney, Ph.D. www.positivechange.org 17
Positively powerful questions are values based.
They are about ‘topics’ that we value and want more of in our organization, our life
and our world.
Diana Whitney, Ph.D. www.positivechange.org 18
“Tell me about the river that connects you.”
Diana Whitney, Ph.D. www.positivechange.org 19
The Wisdom of INQUIRY
What value based question might you ask to spark a positive revolution in your
organization?
Diana Whitney, Ph.D. www.positivechange.org 20
The Genius of INCLUSIONLeadership by Engaging with People
“Don’t Talk About Me Without Me”
Diana Whitney, Ph.D. www.positivechange.org 21
The Quest for Uniqueness
Inquiry into the unique values, strengths, hopes and dreams of seemingly different people is what generates collective wisdom, and leads to the Genius of the Whole.
An Improbable GroupIdaho State Department
of Education AI Summit – 250 PeopleFocus: Educational
Services for Students who are Deaf and Blind
Sub-Text: Should we close the school?
Who would you include?
Diana Whitney, Ph.D. www.positivechange.org 22
Who Would You Include?
TeachersSchool AdministratorsStudents – Blind and
DeafAdults – Blind and
DeafGovernor’s OfficeAdvocacy GroupsEducators at all LevelsOther States Facing
Similar Issues
Parents Family MembersCommunity MembersLocal Board of
EducationState Dept. of
EducationState LegislatorsSign InterpretersGuide DogsThe PublicOthers?Diana Whitney, Ph.D. www.positivechange.org 23
OutcomesConsensus Decision to Keep the SchoolSet of Agreed Upon Recommendations
to the State Department of EducationAcceptance and Budgeting of the
Recommendations by the State Legislature
Significantly Strengthened RelationshipsGreater Parental InvolvementImproved Services for Deaf and Blind
Students
Diana Whitney, Ph.D. www.positivechange.org 24
Diana Whitney, Ph.D. www.positivechange.org 25
The Genius of INCLUSION
Who are the voiceless and invisible in your organization or community?
How might you include them in conversations that matter?
Diana Whitney, Ph.D. www.positivechange.org 26
Diana Whitney, Ph.D. www.positivechange.org 27
Strengths“Near perfect performance in
an activity.”
Feel easy.
Increase excellence, success, productivity.
Provide a sense of joy, flow, energy, and fulfillment.
Now, Discover Your StrengthsBuckingham and Clifton
Diana Whitney, Ph.D. www.positivechange.org 28
Excellent PerformersAre rarely well-rounded. They capitalize on their strengths. They minimize their weaknesses.
Each person’s greatest room for growth is in his or her areas of greatest strengths.
Now, Discover Your StrengthsBuckingham and Clifton
Diana Whitney, Ph.D. www.positivechange.org 29
Strengths: Traits or Narratives?
Diana Whitney, Ph.D. www.positivechange.org 30
The Art of ILLUMINATIONLeadership by Bringing Out the Best of People &
Situations
‘Interpretative Generosity’
Diana Whitney, Ph.D. www.positivechange.org 31
Practice: Strengths SpottingThanks to Peter Lang and Elspeth McAdam, KCC, UK
1. Select a partner – improbable partner.2. Ask your partner to tell you a success story.3. Listen to discover your partners strengths.4. Reflect those strengths back to your partner.
Reverse Roles4 Minutes Each - Total Time 8 minutes
Diana Whitney, Ph.D. www.positivechange.org 32
Leadership Strengths Spotting Inquiry 1. Tell me about a personal leadership success,
something that you have done in the past few months or year, that gave you great satisfaction and pride.
1. What did you do? 2. Who or what gave you the idea to do this?3. Who else was involved and how did you relate to
them?4. What else did you do?5. Tell me more about what you did to make this a
success.
2. Based upon your success story, I would say that some of your leadership strengths are…
Diana Whitney, Ph.D. www.positivechange.org 33
The Art of ILLUMINATION
To whom might you give the gift of Strengths Spotting?
Diana Whitney, Ph.D. www.positivechange.org 34
Diana Whitney, Ph.D. www.positivechange.org 35
PositivityBroaden and Build Theory
Dr. Barbara Fredrickson
Broadens Peoples’ Attention and Thinking
Undoes Lingering Negative Emotional Arousal
Creates Resiliency to Change
Diana Whitney, Ph.D. www.positivechange.org 36
More of Fredrickson’s ResearchPositive Emotions & Performance
Joy……….……...play, imagination, experimentation Innovation
Interest…...involvement, investigate, explore New Knowledge
Optimism.....opportunity, confidence, persevere Achievement
Contentment...savor, integrate complex ideas Deeper Insight
Love……………..….……….………………connect, relate Cooperation
Diana Whitney, Ph.D. www.positivechange.org 37
Positivity Ratio = Flourishing“People flourish in the presence of positive
emotions and positive communication.”
The Healthy Range is 4+ : 1- ------------- 11+ : 1-
Marcial Losada, ChileSuccessful Teams 5+:1-
John and Julie Gottman, Seattle, WA Long Term Successful Marriages 5+:1-
Diana Whitney, Ph.D. www.positivechange.org 38
The Courage of INSPIRATIONLeadership by Awakening the Creative Spirit
Achievement, change and innovation are all correlated to positive emotions.
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The choice is yours…
Diana Whitney, Ph.D. www.positivechange.org
We Are All Intimately Connected.
Our questions, words and choices are fateful.
They create ripples.Large or small,
conscious or unconscious, they influence our lives and the lives of others.
Diana Whitney, Ph.D. www.positivechange.org 40
Diana Whitney, Ph.D. www.positivechange.org 41
The Path of INTEGRITYLeadership by Making Choices for the Good of the
Whole
Whole = Integral = Integrated = Complete = Wholeness Healthy = Healed = Holy = Sacred
Diana Whitney, Ph.D. www.positivechange.org 42
“To be on the path of
Integrity is to be moving, growing and evolving toward wholeness; and to be supporting and enabling others to do the same.”
Diana Whitney, Ph.D. www.positivechange.org 43
“Make a career of humanity…You will make a greater person of yourself, a greater nation of
your country, and a finer world to live in.”
Rev. Martin Luther King, Jr.
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Five Strategies of Appreciative Leadership
Diana Whitney, Ph.D. www.positivechange.org
1. Inquiry: Ask Positively Powerful Questions.
2. Inclusion: Invite Improbable Participation.
3. Illumination: Be a Strengths Spotter.
4. Inspiration: Maintain a 5/1 Positivity Ratio.
5. Integrity: Make a Career of Humanity.
Diana Whitney, Ph.D. www.positivechange.org 45
To keep the conversation going…Diana Whitney, Ph.D.
Corporation for Positive Change
www.positivechange.orgConsulting
AI Workshops/Training/CertificationLeadership Development
Keynote Speaking
Twitter: DianaWhitneyPhDLinkedIn Group: Positive Change Practitioners