Appreciative Inquiry110109
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APPRECIATIVE INQUIRY 06/26/2022 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com He Route to Sustained Organizational Change
description
So many consultant organization models are based on problem resolution. Even more employee discussions are based on what weakness to fix. Appreciative Inquiry is predicated on organizational capability and individual strengths and desires. Most of all AI is a model of inclusiveness.
Transcript of Appreciative Inquiry110109
APPRECIATIVE INQUIRY
He Route to Sustained Organizational
Change
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
What is Appreciative Inquiry?
What it is…… Proven Model Leverages
Individual, Organization Strength
Requires Broad Involvement
Uses Interviews to draw out the best in an organization
What it isn’t…. Magic Short Cut Management Trick A new Fad Method to solve
problems
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
Appreciative Inquiry and Positive Psychology
David Cooperider gave “birth” to AI in 1985
Initial study and application within NGOs Martin Seligman studied 7500 mental
health studies-only 300 positive Positive Psychology-starting at STRENGTH
instead of fixing weakness Since 1985 thousands of organizations
grown and changed using AI
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
The 4-D AI Cycle
AppreciativeInquiry
Discovery
Dream
Design
Destiny
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
Principles of AI
1. Reality is Subjective; founded in conversation2. Inquiry is intervention; begins with the first question3. Study topic choice can reveal, even create our
reality4. People and organizations move toward their concept
of the future5. Positive change requires positive relationships and
questions6. Involvement of all constituencies is required7. Acting “as if” is crucial; be the way you want the
future8. Choosing must replace compliance
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
How Appreciative Inquiry WorksAI is based on a positive interview model
Discovery: What are our Strengths; Appreciate what is
Dream: What we could be
Design: How do we achieve
Destiny: Create the future
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
A Sample AI Intervention Journey
1. Executive desires change2. Appoints a multi level Advisory Team (AT)3. AT decides to use Appreciative Inquiry
Approach4. “Town Hall” facilitated using the Discover
phase5. Positive Inquiry interview questions
developed and interviews are included organization-wide
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
A Sample AI Intervention Journey (continued)
6. AT consolidates interview responses determines best change(s) and gains constituent support
7. Design phase leveraged to determine the best way to make change
8. Destiny phase allows everyone to participate in creating the future
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
AI Change Process Obstacles
Lack of Support Lack of enthusiasm Top Down communication One way Communication Cynicism Retreat to Problem Solving Poorly created interview questions Poor risk-taking Environment Loss of Trust
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
AI Change Process Enablers
Sufficient Resources Unthreatened Executive Management Skilled Facilitator Tolerance for ambiguity Early Successes Two-way early and often Communication
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
Next Steps
Educate yourself in the AI process (e.g. The Power of Appreciative Inquiry of by Whitney and Trosten-Bloom)
Discuss with your senior management Use positive interviewing one-on-one or
in groups Start small with a pilot group Persevere
04/12/2023 J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
j. Burke AdvisorsServing the Nonprofit Community
with high quality organizational analysis, diagnosis, planning,facilitation and programs
o Strategy Process, Facilitation & Planning
o Board/CEO Relationso New Board Member
Orientationo Executive On
boardingo Capacity Buildingo Infrastructure Audit
o Organization Diagnosis
o Team development process & facilitation
o 360 Degree Feedbacko Performance
Management Systems
o Executive Coaching o Appreciative Inquiry
Programs
04/12/2023
At j. Burke Advisors we take the meerkat view:
J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com
•Simple answers to complex problems•Care for each other•Listen and observe more than speak•Every contribution is important•Get the job done
