Appreciative Thinking
Transcript of Appreciative Thinking
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January 17, 2008
Accentuate thePositive with
AppreciativeCoaching
Presented by
Sara L. Orem
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PURPOSETo introduce coaches toaccentuating thepositive through neworganizational changeand coaching methods
To give practical tips for accentuating thepositive withAppreciative Coaching
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DESIRED OUTCOMES
An understanding of Appreciative Inquiry asone of the new positive change processes
Understanding of how the principles andstages of Appreciative Inquiry underlieAppreciative Coaching
Examples of AC tools and how they guidecoaching conversations and impact results
Ideas for using AC in our own professionalpractices
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AN ALTERNATIVE APPROACHTO
CHANGE
Problem SolvingIdentifyproblem/weaknessAnalyze causesBrainstorm solutionsDevelop action plans
Appreciative ApproachIdentify: Whats working nowthat we want to expand?Imagine: What might be evenbetter?
Innovate: How can we move inthat direction?Implement: What steps shouldwe take?
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ART OF THE QUESTION
DEFICIT BASED
Whats wrong with me?
Whats wrong with them?
Why cant I get better atthis?
Why does this alwayshappen to me?
Why bother?
How can I avoid this?
ASSET-BASED
When have I beensuccessful in the past?
What are my strengthsand talents?
What do I imagine couldhappen in this situation?
What actions can I beginexperimenting with (toassure that my imaginedstate IS my future state)?
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APPRECIATIVE COACHINGMODEL
accentuate the positiveIDENTIFY
DISCOVER
ReflectingandCelebrating
Topic
INNOVATE
DESIGN
DirectingAttention
and Action
IMAGINE
DREAM
ArticulatingPotential
IMPLEMENT
DESTINY
BuildingStrength
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STEPPING INTOAPPRECIATIVE COACHING
Addressing worldview Using positive
language Being curious about
clients Staying present
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Glass half full Attitude of
gratitude, activelylooking for good
Asset-basedthinking Curiosity Readiness for
surprise, adventure Learning edge
Glass half empty Lack of gratitude, or
ingratitude Deficit-based
thinking Complacency Overdependence on
routine Stay with trusted
competencies
WORLDVIEW
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Noting your own worldview
Think of an assumption you have about your work, family or your social world. How might thisrepresent something in your worldview?
(Example: People should produce work that isas close to perfect as possible. It is important toput your best effort into everything. If you dont,you can expect to be harshly judged.)
How might the above example represent apositive or negative worldview? What are itsimplications for you as a coach?
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LANGUAGE
Words make worldsLanguage is the way weestablish, maintain, and change
relationshipsWhat we say and how we say it
invites relationship, or discourages it.We make relationship together through
conversationIt is harder to co-create with deficit
thinking and deficit language than with
affirming language.. 11
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PRINCIPLES OF Appreciative Inquiry
Constructionist : We make our own reality Simultaneity: Asking generative
questions initiates change Anticipatory : What we see is what we
believe can be Poetic: We tell new stories about old
experiences, demonstrating learning. Positive : Encouragement and
affirmation are the mulch of change andgrowth
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CONSTRUCTIONIST PRINCIPLE
Our experiences,relationships, and historymake up our reality. We are
continually creating this ineach moment with others.
We dont see things as they are, we see them as we are . Anais Nin
Listen for
talents, past successesand imagined futures
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ANTICIPATORY PRINCIPLE
What we see (aspossible) guides our action toward that
possibility
Our aspirations are our possibilities. Robert Browning
Listen for Phrases that paint images of and expresspotential for a desired future, that anticipateinnovation
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SIMULTANEITY PRINCIPLE
Inquiry and change canhappen in the same moment.Change occurs when we are
prompted to think in new ways
The line is an evolving path that actually changes according to the first steps we ourselves take to begin the journey. David Whyte
Listen for Action in a new direction and answerswhich indicate a shift in perspective
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POETIC PRINCIPLE
We rewrite our stories basedon new knowledge and newexperience, displaying
compassion for our old, lesslearned selves.
Things do not change, we changeHenry David Thoreau
Listen for Moments of creativity and discovery of positivereinterpretations of past experience
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POSITIVE PRINCIPLEEncouragement andaffirmation create thefoundation for
confidence and action
There are only two ways to live your life. One is as though nothing is amiracle; the other is as if everything is. Albert Einstein
Listen for
Expressions of positive attitudes andfeelings, such as hope, inspiration, joy
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APPRECIATIVE COACHINGMODEL
DISCOVER
IDENTIFY
Reflecting &Celebrating
Topic
DESIGN
INNOVATE
DirectingAttention &
Action
DREAM
IMAGINE
ArticulatingPotential
DESTINY
IMPLEMENT
BuildingStrengths
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COACHING IN THEDISCOVER/Identify STAGE
Establish a positive connection Lead client to a more empowering
perspective Link the positive past to the present Affirm the sense of the possible
Cultivate and support the clients belief ina positive future
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TOOL: QUESTIONSTHAT ENGAGE
Express curiosity and wonder
Frame positively Ask open rather than closed Seek generative thinking rather than
evaluative thinking
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TOOL: FOUR COREQUESTIONS Describe a high point or peak experience in
your life or work up to now. What does thisexperience say about you?
What gives energy to you now?
What do you most value about yourself, your relationships, and the nature of your work?
What 1 or 2 things do you want more of or different?
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TOOL: OBSERVATIONS
Purpose To observe something that has not
surfaced overtly To make visible and understand, not
criticize or judge
So that You have new choices
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TOOL: EXPERIMENTATION
Purpose To approach the learning edge
To create a permissive space
So that
There is a sense of adventure rather thanrisk
Nothing is lost, there is a no fail zone23
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TOOL: ROLE MODELS
Demonstrating performance or character outside own experience
Providing rich information to develop animage of ones own success
Acting as a point of discovery to build onown reserves
Serve as resources or examples of whatclients would like to achieve by
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APPRECIATIVE COACHINGMODEL
DISCOVER
IDENTIFY
Reflecting &
Celebrating
Topic
DESIGN
INNOVATE
DirectingAttention &
Action
DREAM
IMAGINE
ArticulatingPotential
DESTINY
IMPLEMENT
BuildingStrengths
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COACHING IN THEDREAM/Imagine STAGE
Encourage the creation of images of possibility
Invite conversation and journaling aboutan imagined future
Affirm the image of possibility
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TOOL:MIRACLE QUESTION
Suppose that tonight, while youare asleep, a miracle happens
and the thing you most want to be is nowpossible. However, because you wereasleep, you dont know that the miraclehas already happened. How will youdiscover this? What will you see,understand, experience that will tell you of your expanded capability?
Berg & Miller, 1992 27
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APPRECIATIVE COACHINGMODEL
DISCOVER
IDENTIFY
Reflecting &Celebrating
Topic
DESIGNINNOVATE
DirectingAttention &
Action
DREAM
IMAGINE
ArticulatingPotential
DESTINY
IMPLEMENT
Building
Strengths gStrength
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COACHING IN THEDESIGN/Innovate STAGE
Help the client bring his or her imaginedfuture into focus
Affirm the reality of the possibility Support mindful choices and actions
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TOOL: THE APPRECIATIVEPATH or THE CRITICAL PATH
The Poetic Principletells us that we canrewrite our storieswith compassion andunderstandingbecause we are
always learning andgrowing (we arealways becoming).
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TOOLS:NAMING, EXPERIMENTING,BEING MINDFUL Affirm the future state by naming it as if it
were in the present. Experiment at the learning edge and
practice Look for opportunities to move into the future
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TOOL: CULTIVATINGSUPPORTERS Cultivate positive supporters
Who are your fellow travelers?
Who are the people you trust to supportyour effort? What do you need that you experience
as support? Discriminating between support andothers agenda.
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TOOL: BEING-WITH Addressing the Internal Judge Acknowledge dark days without
self-evaluation.
Accept emotions without acting on themimmediately; acceptance lets emotionsbreathe and dissipate.
Self-observation helps us realize we aremore than our emotions Acting (when possible) to make positive
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COACHING IN THEDESTINY/Implement STAGE
Help client recognize elements of her imagined future in the present
Enable client to expand her capacity tocreate that future
Support the client in maintaining discipline Completing the coaching relationship
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COMPETENCE IN DESTINY
Affirmative Competence: Clients learn todraw on their ability to appreciate their own positive possibilities.
Expansive Competence: Clientschallenge themselves to stretch and moveinto new ways of thinking and acting.
Generative Competence: Clientsrecognize and track their positive changesto experience a sense of ongoinginspiration.
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TOOLS INDESTINY/Implement
Practice : Making new behaviors habitual Perseverance : Maintaining confidence in
our clients, reminding them of their imagined goals and helping them to seecontinuing possibilities
Celebration : Savoring, appreciating andenjoying
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CLOSING THE WEBINAR
What questions remain? What still needs to be said?
Sharing of take-aways?
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PLEASE CONTACT ME
Sara L. [email protected]
www.lotus-coaching.comNEW: www.saraorem.com
mailto:[email protected]://www.lotus-coaching.com/http://www.saraorem.com/http://www.saraorem.com/http://www.lotus-coaching.com/mailto:[email protected]