APPLICATION FOR A COLLECTIVE INVESTMENT ACCOUNT (CIA) · CIA transfer Please complete the transfer...

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1 of 20 18050/221-0570/June 2021 CIA data capture – trust/corp app – adviser 1 of 20 *18050CIAQF* Using the editable fields? To ensure your information is saved correctly, we recommend you save the form to your desktop before you start completing the required fields. Online completion notes For a Collective Investment Account Trust, corporate or pension scheme applicant For financial adviser use only To support your client meetings, these notes have been designed to help you capture your client’s information in one place and in the correct order to submit your online application. More and more advisers are streamlining their processes. Our online application process is your fastest, easiest, most effortless way to do business. 3 simple steps: 1. Meet with your client We’ve included some online submission tips at the end of this document; you may like to refer to these as you fill in your notes, to ensure you’re gathering the correct information to submit your application online. 2. Complete these notes (either write or type in the boxes) Editable fields allow you to input information into this document electronically. The document can then be saved and stored so that you can come back to it if you wish. You can reset the editable data fields by clicking the reset button at the end. This document cannot be used for individuals or charity applicants, for which there are separate documents available on our Literature Library. 3. Submit this information online Before you start the online application, you will need to use the button entitled ‘Add Client’ to create a record for the applicant and just one of the related parties (eg a trustee) as well as any interested parties (eg underlying investors), if they are not already clients of yours with investments on our platform. You will then be able to select their details during the application process, from the record created beforehand. Details of the remaining parties (eg additional trustees, signatories) should be given in the Tax Information and CoVI form. References to our ‘platform’ mean Quilter’s technology platform, which hosts collective investments, ISAs and JISAs as well as bonds and pension products. Note Overleaf you will find a list of the information and documents we might need when you submit this application online.

Transcript of APPLICATION FOR A COLLECTIVE INVESTMENT ACCOUNT (CIA) · CIA transfer Please complete the transfer...

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    *18050CIAQF*

    Using the editable fields? To ensure your information is saved correctly, we recommend you save the form to your desktop before you start completing the required fields.

    Online completion notesFor a Collective Investment Account Trust, corporate or pension scheme applicantFor financial adviser use onlyTo support your client meetings, these notes have been designed to help you capture your client’s information in one place and in the correct order to submit your online application.

    More and more advisers are streamlining their processes. Our online application process is your fastest, easiest, most effortless way to do business.

    3 simple steps:1. Meet with your clientWe’ve included some online submission tips at the end of this document; you may like to refer to these as you fill in your notes, to ensure you’re gathering the correct information to submit your application online.

    2. Complete these notes (either write or type in the boxes)Editable fields allow you to input information into this document electronically. The document can then be saved and stored so that you can come back to it if you wish. You can reset the editable data fields by clicking the reset button at the end. This document cannot be used for individuals or charity applicants, for which there are separate documents available on our Literature Library.

    3. Submit this information onlineBefore you start the online application, you will need to use the button entitled ‘Add Client’ to create a record for the applicant and just one of the related parties (eg a trustee) as well as any interested parties (eg underlying investors), if they are not already clients of yours with investments on our platform. You will then be able to select their details during the application process, from the record created beforehand. Details of the remaining parties (eg additional trustees, signatories) should be given in the Tax Information and CoVI form.

    References to our ‘platform’ mean Quilter’s technology platform, which hosts collective investments, ISAs and JISAs as well as bonds and pension products.

    NoteOverleaf you will find a list of the information and documents we might need when you submit this application online.

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    Information and documents we might need to support your online application (All documents are available on our Literature Library)

    Do not send us this document – these completion notes are for your own use when submitting your online application.

    Tax declaration and CoVI for trust and corporate investors – for new investments, this form must also be completed and returned to us, otherwise the investment will be delayed. Confirmation of Verification of Identity (CoVI) can also be provided in this form for any parties associated with the entity applicant (eg trustees, directors, officers).

    Transfer authority –to be completed and signed by your clients if they are transferring investments to us. (Personalised versions can be printed during the online application process.) The online submission tips clarify whether you need to send transfer authorities to us.

    Fee authorisation form – (if applicable) you do not need to send us the form; instead you should keep it in your records. Personalised versions can be printed during the online application process. However, you can use and retain this completion notes document to capture authority from the client if preferred.

    Other possible requirements:

    Payment by bank transfer or a signed cheque with a Remittance Advice Slip (for single lump sum investments).

    Direct Debit Instruction – for regular investments, you will need to send us a signed paper Direct Debit Instruction in some circumstances; more information is in section 13.

    Third party payer details – if someone else is paying for the investment, you will need their name, address and date of birth to complete the application, as well as their bank details for regular investments.

    If you are sending payment for more than one application, we will need a separate payment for each one.

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    Adviser & applicant details1. Financial adviser’s details1.1 Network u If applicable

    Company name

    Assigned adviser/Account to receive remuneration

    1.2 Are you appropriately authorised to conduct this business?

     Yes - go to 1.3     No - you will be unable to submit this application

    1.3 Did you give financial advice to the client in respect of this application?

     Yes    No

    2. Applicant details

    New investment  OR    Top up this CIA CIA – A C –Entity name

    Type of entity  Trust     Corporate     Corporate- Offshore bond*     Club /Association SIPP*     SSAS*     Other pension scheme* 

    * Record the third party provider’s name below

    * Third party provider’s name

    Email address

    Telephone number

    Registration number u Mandatory for corporate applicants

    PSTR/PSO number R

    u for pension scheme applicants

    UK registered address

    Postcode

    Use the registered address for correspondence?  Yes    No - enter the correspondence address below

    Correspondence address

    Postcode

    Tax reporting

    Country of registration

    Tax reporting country

    LEI code 0 0

    GIIN

    Offshore bond or pension scheme

    External ID u this is for the third party’s reference, if required

    Interested party u this is typically the underlying client

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    3. Associated party detailsFor trustee, officer or director details (as applicable).

    Note – You will need to enter details of just ONE of these parties online. – Record the details in Part A if the party is an individual; use Part B if the party is an entity (eg a company). – Please send the details of other trustees, officers, directors or other associated parties by using the Tax

    Declaration and CoVI form, there will be a link to the form at the end of the online application process.

    Part A - Individual

    Title  Mr   Mrs   Miss   Ms   Other  

    First name(s)

    Surname

    Date of birth

    National Insurance (NI) number OR The individual has never had an NI number 

    Email address

    Telephone number

    Permanent UK residential address

    Postcode

    Use the residential address for correspondence?  Yes    No - enter the correspondence address below

    Correspondence address

    Postcode

    Tax Residency

    a) Does the individual hold tax residency status* anywhere other than the UK?  Yes - go to b)     No - go to f)b) Is the individual, or their spouse/civil partner, a Crown employee?  Yes - go to f)     No - go to c)

    c) Country of tax residency* - go to d)

    NoteIf the individual has more than one country of tax residency, the additional details can be added after the application process, using the ‘edit client’ option.

    d) Tax identification type** - go to e)

    e) Tax identification number** - go to f)

    f) Country of nationality  UK - go to h)   Other (please specify) - go to g)

    g) Passport number and expiry date*** - go to h)

    h) Does the individual have a dual nationality?  Yes - go to i)    No - go to section 4

    i) Second country of nationality  UK - go to section 4   Other (please specify) - go to j)

    j) Passport number and expiry date*** - go to section 4

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    * Country of tax residence Normally you are resident for taxation in the country in which you spend the majority of your time each year. However, some countries (eg the United States) may also treat an individual as resident for taxation based on their nationality or citizenship. As tax residence is determined by the country in which tax is paid, it is possible to be tax resident in more than one country.** Tax identification type/number If your country of tax residence is the UK or the Isle of Man your ‘tax identification type’ is your National Insurance number. For Guernsey, Jersey or Gibraltar it’s your Social Security Number.If you are a US national/tax resident it’s your US Tax Identification Number.For many European countries it’s your National ID Number; for Greece and Portugal it’s the Tax Identification Number; and for Italy it’s the Fiscal Code. If the tax identification type has an expiry date, this might also be needed when submitting the application online. For help to work out where someone is tax resident, or if you are unsure about the tax identification type/number, please consult the information at www.oecd.org/tax/automatic-exchange.*** Passport number Passport numbers and expiry dates are required for most non-UK nationalities; for many European nationalities, the tax identification ‘type’ is required in the passport number field, see ** above.

    Part B - Entity

    Entity name

    Type of entity  Trust     Corporate

    Email address

    Telephone number

    Registration number

    Registered address

    Postcode

    Correspondence address (if different from above)

    Postcode

    Tax reportingCountry of registration

    Tax reporting country

    LEI code 0 0

    GIIN

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    4. Decision maker detailsThe ‘decision maker’ is the one making decisions concerning transactions on this investment. In most cases it will be the customer (ie the applicant) but sometimes other people could be authorised to make decisions.a) Who is the decision maker

    on this account?  Customer (ie the applicant) - go to section 5     Others - go to b)

    b) Is the decision maker  An individual? - go to c)     An entity (eg a trust or company)? - go to d)

    c) Please provide the individual’s details here:

    First name

    Surname

    Date of birth

    Country of nationality  UK     National Insurance Number

    Other (please specify)

    u If not UK, enter the passport number and expiry date below

    Passport number and expiry date u See *** at the end of part A

    Now go to section 5

    d) Please provide the entity’s LEI code here:

    LEI code 0 0 Now go to section 5

    5. Adviser ongoing servicing fee

    Ongoing servicing fee amount £ OR %

    Payment frequency  Monthly     Quarterly     Half-yearly     Yearly

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    Contribution details6. Single, transfer, and regular contributionsPhased investmentThis facility can be selected for each single investment and cash transfer. The investment will be held in cash within the CIA and phased into the asset selection each month for the number of months specified. You cannot phase back into cash, so cash will not be available as an asset choice for the related contribution.

    6.1 Single payments

    Note – Cheque and bank transfer details are in section 13. – If you are sending payment for more than one application, we will need a separate payment for each one.

    a) Client payment £ u this means payment by the entity applicant, eg the trust/ company etc

    Payment method  Cheque      Bank transfer

    Use this contribution for phased investment?

     Yes u Complete the details below     No

    Phased investment start date 0 1

    Phased investment period  3     6     12 months

    Adviser’s Initial fee £ OR % up to two decimal places

    b) Third party payment £

    Payment method  Cheque      Bank transfer

    Third party’s details

    Third party type  Individual    Corporate    Trust    Charity    Club/Association

    Title  Mr   Mrs   Miss   Ms   Other 

    First name(s)

    Surname/Entity name

    Date of birth

    Address

    Postcode

    Use this contribution for phased investment?

     Yes u Complete the details below     No

    Phased investment start date 0 1

    Phased investment period  3     6     12 months

    Adviser’s Initial fee £ OR % up to two decimal places

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    6.2 Transfersa) Transfer details

    Ceding provider’s name

    Ceding provider’s address

    Postcode

    Account number to be transferred

    Transfer type  Cash transfer - go to Part 1    Re-register assets - go to Part 2

    Part 1 – Cash transfer

    – Current value £* For full transfers enter the estimated current value;

    for partial transfers, enter the amount to be transferred.

    – Use this contribution for phased investment?

     Yes u Complete the details below      No

      Phased investment start date 0 1

      Phased investment period  3     6     12 months

    – Full or partial transfer  Full      Partial

    Part 2 – Re-register assets

    – Residual cash value* £* This is the cash amount in the investment, which is also to

    be transferred.

    – Assets to be re-registered u If the asset isn’t available for selection online, add the estimated value of the asset to the residual cash value above.

    Asset name No. of units/shares

    – Full or partial transfer  Full      Partial

    b) Adviser’s fees

    Total initial fee for cash transfers £ OR % up to two decimal places

    Adviser ad hoc fee for re-registration £ you must request this separately online, once the account is open

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    6.3 Regular payments

    a) Client payment u this means payment by the entity applicant, eg the trust/company etc

     Online Direct Debit     Paper Direct Debit

    Regular payment £

    Payment frequency  Monthly     Yearly

    First collection date any day from 01 – 28

    Client’s bank details for the Direct Debit

    Branch sort code -

    -

    Bank/Building society account number

    UK Bank/Building Society name

    Name of bank account holder(s)

    Bank account type  Trust    Other     I confirm that the bank account holder is the client

    b) Third party paymentA signed paper Direct Debit Instruction will be required (containing the third party’s bank account details)

    Regular payment £

    Payment frequency  Monthly     Yearly

    First collection date any day from 01 – 28

    Third party’s details

    Third party type  Individual    Corporate    Trust    Charity    Club/Association

    Title  Mr   Mrs   Miss   Ms   Other 

    First name(s)

    Surname/Entity name

    Date of birth

    Address

    Postcode

    Third party’s bank details for the Direct Debit

    Branch sort code -

    -

    Bank/Building society account number

    UK Bank/Building Society name

    Name of bank account holder(s)

    Bank account type  Individual    Joint    Trust    Other

    c) Adviser’s initial regular fee

    Fee payment £ u This is the amount that will be deducted each time; it is not the total fee amountFee frequency  Monthly     Yearly u This must be the same as the Direct Debit frequency

    Number of fee payments u Maximum 24 if monthly, 2 if yearly

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    Investment details7. ‘Assumed holdings’ for illustration purposesIf your client already has investments and/or linked accounts on our platform, their value will be displayed as ‘assumed holdings’ in the online application process and automatically included in an illustration. If you want to amend the value (eg so that the illustration can take into account any additional investments or forthcoming withdrawals), tick ‘Yes’ in the online application process. You can record below any changes you want to make to the value displayed online.

    Increase value displayed by: £

    Decrease value displayed by: £

    8. Asset selectionFor top-ups you will be given the option on screen to ‘use existing assets’ if required.Assets for single, cash transfer and regular payments

    Asset or Portfolio Name Inc/Acc Single/Cash transfer % Regular %

    Cash n/a

    TOTAL 100% 100%

    Discretionary Investment Manager (DIM) – Portfolio Fee If the asset choice includes a DIM portfolio, you can record the related fee details here for your client to authorise.

    Portfolio Fee Amount: % each year

    Model portfolio(s) to which the fee relates

    Frequency  Monthly    Quarterly    Half-yearly    Yearly

    9. Distribution optionsState here how you wish us to handle any income we receive for assets in the CIA:

     Reinvest in the CIA Leave as cash in the CIA Pay into the client’s bank account uYou can record the bank details in section 11.

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    Withdrawal & bank details10. Regular withdrawals10.1 Choose one of the following if required

    Regular withdrawals of a specific amount of money

    State how much the client wants to receive each payment £ (minimum £25)

    Annual escalation rate    Nil     RPI     5%

    OR

    Regular withdrawals of a percentage of the account value

    State how much the client wants to receive each year % per year

    10.2 Frequency

     Monthly    Yearly    Specific month(s)- tick below as required Jan      Feb      Mar     Apr     May        Jun     Jul     Aug             Sep    Oct     Nov            Dec  

    First payment date any day from 01 – 28

    10.3 Assets to be sold to meet regular withdrawals

     Sell proportionally from all assets/portfolios   

    OR

     Sell the following assets/portfolios

    %

    %

    %

    Total 100%

    11. Bank account details

    Branch sort code -

    -

    Bank/Building society account number

    Reference u Optional

    Any reference here will appear on the client’s bank statements. For a Building Society account, enter the roll number.

    UK Bank/Building Society name

    Name of bank account holder(s)

    Bank account type  Trust    Other    I confirm that the bank account holder is the client

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    For your records12. Quote reference and account numberThese will be generated online during the application process and can be written here for your records.

    Quote reference

    Account number CIA – A C –

    13. Payment – Bank transfer – payment must be made to our bank account, the details for which will appear on screen and are:

    Account name: Quilter Investment Platform Ltd Collections Client Account Bank name: NatWest Bank plc Sort code: 56-00-68 Account number: 42087058 Reference number: please quote the CIA account number on electronic transfers (the number will be generated online

    during the application submission process). – Cheque – must be payable to Quilter Investment Platform Ltd Collections Client Account and sent to us with a Remittance

    Advice Slip, which will be generated at the end of the online process. – Direct Debit – We will need at least 10 working days to set up the Direct Debit instruction. The start date cannot be more than

    13 months away. – A paper Direct Debit Instruction must be completed if more than one signatory is required to authorise payments from the

    bank account, if a third party is paying the Direct Debits, or if the client is not present at the point the bank details are entered. The Direct Debit Instruction will be available on the ‘Documents’ page during the application process.

    – Where a paper Direct Debit Instruction is required, we will not begin making collections until it is received and processed.

    If you are sending payment for more than one application, we will need a separate payment for each one.

    14. Quilter chargesService Charge – The CIA will be on Charge Basis 3, which means it will be subject to the Service Charge. – If the assets include a WealthSelect Managed Portfolio, VAT may be added to the proportion of the Service Charge related to

    the Managed Portfolio.

    Exchange Traded Instruments (ETIs) – Investing in ETIs will incur a Dealing Charge for each ETI bought or sold. Stamp duty and other costs may also apply.

    More information about charges is in the CIA Terms and Conditions.

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    Important information:You must read the following declaration carefully. You should ask your financial adviser if there is anything you do not understand.

    This declaration is made by each party associated with the application.1. On the basis of the details supplied in my application: a) I declare that:

    i) I am 18 years of age or overii) (where the applicant is an individual) - the applicant is resident in the United Kingdom, Isle of Man, Guernsey or Jersey (this does not

    apply to top-ups) and will inform Quilter Investment Platform Limited (‘Quilter’) if this changes in the futureiii) (where the applicant is an entity) the entity is registered in the United Kingdom, Isle of Man, Guernsey or Jersey (this does not apply

    to top-ups) and will inform Quilter Investment Platform Limited (‘Quilter’) if this changes in the future b) I understand that Quilter will administer the CIA in accordance with UK tax legislation. c) I confirm that if withdrawals are to be paid to a beneficiary, the beneficiary is aged 18 or over. d) (where the applicant is an entity) I am acting as a trustee, or on behalf of a corporate entity, club, or unincorporated association or

    pension scheme described in the application and I confirm I am suitably authorised to invest and deal in all aspects of this investment.

    2. I authorise Quilter: a) to hold the investments, interest distributions, dividends and any other rights or proceeds in respect of those investments and any

    other cash. b) to sell units or shares in investments within this account to meet any charges or fees for my financial adviser or discretionary investment

    manager (if applicable). c) to give effect to my instructions in accordance with the Terms and Conditions.

    3. Contract notesI understand that I will not receive contract notes relating to transactions involving the purchase or sale of investments, which are carried out on a periodic basis in the manner agreed to in this application. Details of these transactions will be shown in the periodic statement which will be sent to me. In particular, such transactions include:

    – regular investments payable by Direct Debit– phased investments– rebalances carried out by my financial adviser or portfolio manager (if applicable)– regular withdrawals– dividend and rebate reinvestments– sales of units to meet Quilter charges and fees for my financial adviser and discretionary investment manager (if applicable).

    4. Important documentsI have been given the opportunity to read and keep the following, and to have any questions concerning them answered to my satisfaction: a) Terms and Conditions, to which I agree b) Key Features Document c) an illustration and information about the costs and charges associated with my investment d) all available Key Investor Information Documents, Key Information Documents and information about rebates, in respect of my chosen assets.

    5. Exchange traded instruments (ETIs)Where the application includes instructions to invest into ETIs, I understand the additional charges that apply for transactions involving this type of asset as shown within the illustration.

    6. Personal informationI confirm that I have read Quilter’s privacy notice available at platform.quilter.com/privacy concerning use of my personal information.

    Client declaration For your records only – do not send this to usThis section contains the declaration that you will effectively make on your client’s behalf during the online process. The signature(s) in this section is for your own records. You must retain this form in your records if it is being used to capture the client’s authority for fees.

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    7. Facilitation of feesIf I have authorised fees for my financial adviser or discretionary investment manager (DIM) in respect of my application: a) I authorise Quilter to deduct those fees from this investment and pay them to my financial adviser or DIM (as applicable). b) I confirm that:

    i) I have agreed any authorised fees with my financial adviserii) my financial adviser has explained the effect that selling units to pay fees from my investment will have on its future valueiii) before I authorised these fees, my financial adviser explained the tax implications of Quilter deducting them

    c) I understand that:i) the fees agreed will be met as follows (as applicable):

    – Regular initial fees (Direct Debit), ongoing servicing fees, DIM portfolio fees and ad hoc fees - by deduction from cash in my account– Initial Fee (lump sum) – by deduction from my payment before the balance is invested into my choice of assets – Initial fee (cash transfers) – by deduction from each cash transfer payment before the balance is invested into my choice of assets

    ii) where fees will be met from cash in my account, if there is insufficient cash the shortfall will be met by selling proportionally from all funds in my account

    iii) if I authorise a servicing fee or DIM portfolio fee:– as a percentage amount, the fee paid may go up or down depending on the value of the investment on the date the fee is calculated– the agreed fee will be an annual amount, which will be divided by the payment frequency selected and paid to my adviser or

    DIM accordingly– the servicing fee will apply to the entire account and will override any existing servicing fee on the account– VAT may also be payable on DIM portfolio fees

    iv) regular initial fee payments:– will be deducted at the same frequency as the Direct Debit collections, on a date based on the anniversary date of the account– will be deducted for the number of payments I authorise, unless my Direct Debit is cancelled in which case the fee payments will stop

    v) Fees will be paid in line with my account Terms and Conditions and subject to the limits outlined in Quilter’s Remuneration Guide for financial advisers

    vi) Quilter will confirm details to me of the fees applied to my accountvii) I will need to reauthorise any increases to fees that have been previously agreedviii) Ad hoc, servicing and DIM portfolio fees deducted from my account will be deemed disposals for CGT purposes unless they are

    deducted from cash within the account d) I understand that:

    i) I can cancel an adviser ongoing servicing fee at least 10 working days before it is deducted, by contacting Quilter but I cannot make changes to a discretionary management portfolio fee

    ii) I cannot cancel a fee once it has been deducted, instead I would need to contact my financial adviser to discuss whether a refund is payable

    iii) if I cancel a fee, a pro rata payment may be made for the period up to the date of cancellation

    8. Tax informationI understand that for regulatory purposes Quilter is required to obtain information concerning my tax status. (where the applicant is an individual) a) I declare that:

    i) I am resident for taxation in the country(ies) shown as part of this application and I am not resident for taxation elsewhereii) I am a national of the country(ies) shown as part of this application and I am not a national or citizen of any other countryiii) I will inform Quilter if this changes in the futureiv) the information and the statements made in this declaration regarding my tax status are correct and complete, to the best of my

    knowledge and belief b) I understand that:

    i) Quilter may need to contact me for further information regarding tax informationii) if I am resident for taxation outside of the UK and/or a national/citizen in a country other than the UK, Quilter may need to share my

    information with the relevant tax authorities (where the applicant is an entity) a) I declare that I will provide a completed Tax Declaration for Trust and Corporate Investors to accompany my application. b) I understand that:

    i) Quilter may need to contact me for further information regarding tax informationii) where the entity is, or any controlling persons are, resident for taxation outside of the UK and/or a national/citizen in a country other

    than the UK, Quilter may need to share information with the relevant tax authorities

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    9. I declare that my application has been completed correctly and to the best of my knowledge and belief.

    10. Share class conversionsIf an asset manager launches a new version of an asset that I hold, which offers me better value, I understand that my account will benefit from automatic conversion to the newer version of the asset and I agree to such conversions.

    Signature Signature

    Print name Print name

    Capacity Capacity

    Date Date

    Signature Signature

    Print name Print name

    Capacity Capacity

    Date Date

     *18050CIAQX*

    NoteThis completed form will be retained by your financial adviser, who will inform us of any fee(s) you have authorised. We will then confirm details in writing to you.

    Financial adviser’s declarationAs part of the online submission you will need to make several declarations, as explained in the online submission tips at the end of this document.

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    To submit this application, simply enter the information online at:

    platform.quilter.com/adviser/adviser-login

    Final step to complete this applicationDo not send us this document or the declaration pages. A list of the information and documentation we may need when you submit this application online is included on page 2 of these notes.

    platform.quilter.comPlease be aware that calls and electronic communications may be recorded for monitoring, regulatory and training purposes and records are available for at least five years.

    Quilter is the trading name of Quilter Investment Platform Limited which provides an Individual Savings Account (ISA), Junior ISA ( JISA) and Collective Investment Account (CIA) and Quilter Life & Pensions Limited which provides a Collective Retirement Account (CRA) and Collective Investment Bond (CIB).

    Quilter Investment Platform Limited and Quilter Life & Pensions Limited are registered in England and Wales under numbers 1680071 and 4163431 respectively.

    Registered Office at Senator House, 85 Queen Victoria Street, London, EC4V 4AB, United Kingdom. Quilter Investment Platform Limited is authorised and regulated by the Financial Conduct Authority. Quilter Life & Pensions Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Their Financial Services register numbers are 165359 and 207977 respectively. VAT number 386 1301 59.

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    1. Financial adviser’s details – During the online application process you will need to confirm that you are appropriately authorised to conduct the business, and whether you

    have provided financial advice in respect of the application.

    2. Applicant details – Before starting the online application, you will need to use the button entitled ‘Add Client’ to create a record for the applicant and one of the

    related parties (eg a trustee) and any interested parties (eg underlying investors), if they are not already clients of yours with investments on our platform.

    – You may not need to capture all of the detailed information if the client’s details are already held or to generate an illustration. To identify existing clients online, you can use all or part of the client name.

    – We cannot accept a registered office address that is ‘care of’, or which is the financial adviser’s address. – We cannot accept a correspondence address that is the financial adviser’s address. – LEI Code - This is the Legal Entity Identifier, which is a global data reference system that uniquely identifies every legal entity or structure, in any

    jurisdiction, that is party to a financial transaction. It is only required if the intention is to invest in any Exchange Traded Instruments (ETIs)*. * If the CIA is an asset of an offshore bond, please be aware that certain types of ETI incur additional charges.

    – GIIN - This is the Global Intermediary Identification Number issued by the US Internal Revenue Service to certain financial institutions - it will be needed, if applicable, for the Tax Declaration and CoVI form.

    3. Associated party details – As mentioned above, you will need to enter details of just one of the associated parties online. – Please send details of other trustees, officers, directors or other associated parties by using our Tax Declaration and CoVI form. – A ‘Lead Account Holder’ can be appointed to be able to give certain instructions on paper or online, without needing the authority of all named

    signatories (or trustees, provided the terms of the trust allow it).

    – If required, download our Lead Account Holder appointment form from our Literature Library, for completion by the signatories/trustees.

    4. Decision maker details – This section concerns the person or people who will be making the decisions concerning any Exchange Traded Instrument (ETI) transactions

    on this investment, or if ETIs are intended to be traded in future. Our default position is that the customer is the decision maker on the account. However if someone else is making decisions on their behalf, they should be noted in this part of the application process.

    – In most cases it will be the customer (ie the applicant) but sometimes other people could be authorised to make decisions.

    – Scenarios where we would deem someone other than the account holder to be the decision maker:– Junior accounts where there is a Registered Contact/Guardian – we would always expect the Registered Contact/Guardian to be the

    decision maker– Power of Attorney on the account and the attorney is making investment decisions on behalf of the customer– Adviser acting in a discretionary capacity.

    – If the decision maker is an entity (other than the applicant), the LEI Code will be required. This is the Legal Entity Identifier, which is a global data reference system that uniquely identifies every legal entity or structure, in any jurisdiction, that is party to a financial transaction.

    – We must be informed if the decision maker on the account changes. The information can be updated online within the customer record by selecting Manage Details, then Edit.

    NoteWhere the investments include a discretionary portfolio, the discretionary manager will automatically be reported as the decision maker for transactions they initiate. However, if other assets are held, and someone other than the investor is the decision maker, the other party’s details should be entered in this section.

    Online submission tipsGuidance notes for financial advisersThese helpful tips contain information relating to the sections in the online completion notes, to help you gather your client’s details and complete your application online. If you have any questions, please refer to the online help options, or call us on 0808 171 2626.

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    5. Adviser ongoing servicing fee – The fee is an annual amount which will be divided by the payment frequency selected and paid accordingly.

    – Percentage fees can be entered up to two decimal places.

    6. Single, transfer, and regular contributions 6.1 Single payments – Minimum investment for new accounts – Minimum single payment – £2,500 (does not apply to top-ups).

    – Maximum investment – there is no maximum investment on a CIA.

    6.2 Transfers – Minimum transfer value – £2,500 (does not apply to top-ups). – Maximum transfer value – there is no maximum on a CIA. – You will need to complete details for each ‘ceding provider’. You will only need to complete the address if the provider’s details don’t automatically

    appear and you therefore enter the details manually. – Re-registration ‘residual cash value’ – this is the cash amount held by the ceding provider but you should include a value for any assets you have

    been unable to locate to re-register, otherwise the value will not be included in the illustration. If assets cannot be re-registered for any reason, they will be sold and the proceeds placed in cash within the CIA. They can then be switched into a revised asset choice.

    – Selling assets as part of the transfer process could give rise to a CGT liability. – Selling ETIs as part of the transfer process could incur the ceding provider’s dealing charges. – Any initial fee captured for cash transfers will only be applied to transfers requested as cash; it will not be applied to any cash proceeds

    transferred to us where an asset could not be re-registered. The initial fee will be paid from the largest transfer based on what the estimated values input. It is not based on the amounts we actually receive. If we do not receive the transfer, the fee will not be paid.

    – If a fee is required for re-registration, you will need to request an ad hoc fee online separately. – Transfer authority - personalised authorities can be produced during the online application process for your client to sign. You will need to send

    the authorities to us in some circumstances:– If a transfer can be processed electronically* using an online transfer system (such as Altus), you do not need to send us a signed

    Transfer Authority form; you should therefore retain it in your records.– For platforms or fund managers that do not use an online transfer system, you will need to send to us a signed Transfer Authority form

    * The transferring platform or fund manager will be able to tell you if they use an online transfer system. If you are in any doubt, please send us the signed transfer form.6.3 Regular payments – Minimum regular payment – £99 (monthly payments)/£600 (annual payments). – Maximum regular payment – there is no maximum payment. – Initial Regular fee – the fee stated will be deducted for the number of payments requested, for example if you select 12 payments of a £50 fee, a

    total of £600 will be deducted. Fee payments will be deducted at the same frequency as the Direct Debit collections, on a date based on the anniversary date of the account.

    7. ‘Assumed holdings’ for illustration purposes – We calculate the Service Charge on the projected value of all the client’s accounts and bonds on the platform. The illustration will assume that the

    value of any other investments included will be retained on the platform for the full duration of the illustration. – The value of the client’s other holdings will be displayed online but can be amended for the purposes of the illustration, if required.

    8. Asset selection – Please make your clients aware that VAT may be added to the Service Charge for CIAs if they invest in a WealthSelect Managed Portfolio. Where

    other assets are held in addition to the MPS, the VAT will be calculated based on the proportion of the account value held in the MPS. – You must make sure your clients have seen the latest Key Investor Information Document (KIID) or Key Information Document (KID) in respect of

    their chosen assets, where applicable. More information is on our website platform.quilter.com/fund-info. – You will also need to declare online that you have informed your client of the rebate information for the assets selected, where applicable, and

    that the client has seen the Costs and Charges Statement (which is part of the illustration/projection). – If you choose a Discretionary Investment Manager (DIM) model portfolio, provided you have the client’s authority, any related portfolio fee will be

    applied automatically, deducted from your client’s investments and paid direct to the DIM. If you are not using the fee authorisation form, you can record the fee information in this section so that your client can authorise it when signing the client declaration.

    – If more than one Direct Debit is being paid into the CIA, the asset choice entered in this application will be applied to all of them.

    9. Distribution options – This section refers to income generated by the assets, including Exchange Traded Instruments (ETIs) and funds with income units. – Income generated by assets within a portfolio, will be handled in line with the preference of the portfolio provider. – If income is reinvested into ETIs, a Dealing Charge will be incurred. Stamp duty and other costs may also apply.

    – Income payments made to a client’s bank account will include any interest earned on cash.

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    10. Regular withdrawals – For withdrawals requested as an amount of money, the amount requested will be paid for each regular withdrawal payment, the minimum for

    which is £25. – For withdrawals requested as a percentage of the account value, the amount requested is an annual percentage. When the payment is due,

    we will calculate the percentage based on the value of the account at that time. We will then divide that amount by the number of payments requested, to calculate the amount to be paid, which must equate to at least £25.

    – If we receive the instruction less than 10 days before the requested start date, we cannot guarantee that it will take effect for that month. – If the payment is to be met proportionally from all assets, this will include any cash and ETIs held within the CIA. – If specific assets are nominated, please note that we cannot sell units from individual assets held within a portfolio, only from the portfolio as a whole. – If the assets to be sold include ETIs, they can only be sold in whole shares. Therefore, if the sale proceeds then exceed the regular withdrawal

    amount, the excess will be held as cash within the CIA. A Dealing Charge will also apply to each ETI sold; this charge will be deducted from the CIA.

    11. Bank account details – The bank account must be in the name of the client - we cannot make withdrawal payments to third parties.

    – We will use the bank details provided for making any future withdrawal payments from the CIA, unless instructed otherwise.

    12. Quote reference and account number – The quote reference and account number will be generated online; they can be written in section 12 for your records

    13. Payment – Details required for the different payment methods are given in section 13.

    14. Quilter charges – Details of charges are in section 14 but more information is in the CIA Terms and Conditions.

    Client declaration and signature(s) – This section contains the declaration that you will effectively make on your client’s behalf during the online process. – The signatures in this section are for your own records.

    – You must retain this Online Completion Notes document in your records if it is being used to capture the client’s authority for fees.

    Financial adviser’s declaration – As part of the online application process, you will be required to make several declarations, including the following as applicable to your

    client’s application. – Your authority to complete this application and acceptance of the declarations made on behalf of your client. – CoVI relating to the applicant and any individual named in the online application. – Confirmation that your client:

    – agrees to being included in future share class conversions and understands the implications– has been informed of the rebate information for assets selected and has seen related Key Investor Information Documents (KIIDs)

    and/or Key Information Documents (KIDs) – Confirmation that you have:

    – disclosed costs and charges to your client– read and agreed to the discretionary managed model portfolio declaration– read and agreed to the WealthSelect Managed Portfolio Service declaration

    – Declarations relating to payment by Direct Debit. – Declarations relating to the online Customer Centre and electronic correspondence. – For new investments, the form entitled Tax Declaration and CoVI for Trust and Corporate Investors must also be completed and returned to

    us, to enable us to comply with regulations concerning automatic exchange of information and anti-money laundering. You should use this form to provide details and verification of identity for parties associated with this entity application (eg trustees, signatories).

    – A link to the Tax Declaration and CoVI form will be available at the end of the online application process or can be downloaded from our Literature Library.

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    platform.quilter.comPlease be aware that calls and electronic communications may be recorded for monitoring, regulatory and training purposes and records are available for at least five years.

    Quilter is the trading name of Quilter Investment Platform Limited which provides an Individual Savings Account (ISA), Junior ISA ( JISA) and Collective Investment Account (CIA) and Quilter Life & Pensions Limited which provides a Collective Retirement Account (CRA) and Collective Investment Bond (CIB).

    Quilter Investment Platform Limited and Quilter Life & Pensions Limited are registered in England and Wales under numbers 1680071 and 4163431 respectively.

    Registered Office at Senator House, 85 Queen Victoria Street, London, EC4V 4AB, United Kingdom. Quilter Investment Platform Limited is authorised and regulated by the Financial Conduct Authority. Quilter Life & Pensions Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Their Financial Services register numbers are 165359 and 207977 respectively. VAT number 386 1301 59.

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