Date: 20.12.2015

Rahul MohanQatar Airways (Q.A.C.C)Hamad International AirportDoha, QatarPin # 22383Mob # +974 50674659e-mail: rahuleyan007@gmail.com

To,The Human Resources Manager,

Dear Sir,

I take this opportunity to apply for a challenging position in your esteemed organization.I have acquired a superb experience with hospitality Industry,(Abu Dhabi international airport catering & Muthoot sky chef flight catering company in Trivandrum (India) dealing directly with various of Airlines. Currently I am working as an Administration assistant in Qatar Airways (Qatar Aircraft Catering Company). With the experience which I obtain from UAE, India & Qatar I will be able to deal with higher assignments since I have ample potential and competency for managing all operational and administrative assignments in the department.

I assure your good self that if given an opportunity, you will find my professional dedication and hard work at par with your requirements. Thank you for the patience to go through this note and the pages of resume and credential next.

 Sincerely yours,

RAHUL MOHAN

RAHUL MOHANQACC Hamad International Airport, Doha, Qatar - +974-50674659 rahuleyan007@gmail.com

Summary

To participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service

Core competence

Leadership People management Planning/Organizing

IT Skill & Administration

Resolving disputes

On time performance

Judgment/Analysis

Operations management

Multi task handling

Communication

Food safety

Health and safety

Experience

Qatar aircraft catering company –Doha (Mar 2016 till present)

Position: Administration assistant

Manage all administrational aspects of service delivery department during the shift and ensure that all the documentations are done in proper manner.

Preparing staff attendance record in daily basis and maintaining absence record if there are any no shows. Experience with E-TAS (Employee Time Attendance System) provided by the organization for working with staff

attendance, absenteeism, exception reporting, work time reviewing, roster uploads etc. Experienced with GEMS (Group Employee Management System). Advising staffs to put their various applications

in this system and assisting them in applying requests like Annual leave, Air ticket booking, sick leave applications etc.

Monthly duty roster uploading in E-TAS system done in proper manner. Maintaining record of electronic equipment’s such as I pads, Radio transmitters, duty mobile phones etc. are

using in delivery of catering to the aircrafts. Maintaining record of all company vehicles by tracking the road permit renewal, maintenance, washing etc. Preparation of daily overtime and monthly OT summary are properly maintained. By assisting company HR department in their queries about staff, a healthy relationship was maintained. By preparing daily KPI report, able to handle productivity record of the department. Reporting of all the operational as well staff issues to the Duty managers are done in proper manner. Processing applications of airport pass renewal of employees. Advising staffs about their Medical schedules, MOI finger print test, various kinds of trainings on schedule basis. Processing all the requisitions of store items through JD Edward powered by Oracle. Assisting finance department by preparing credit card statement on monthly basis. Assisting staffs in renewing Qatar ID by generating MOI form from Group Employee Management system.

Muthoot Sky chef In-Flight Catering Company Trivandrum (Jun2015 to Feb 2013)

Position: Senior Flight Supervisor

Preparing for the flights by monitoring all the standards are correctly loading on to the aircrafts. Through proper checking of Airline menu and standards, provided better service to clients. To ensure no deviation in Quality of Service or Customer Standards. Good communication and coordination with Airline clients, Ramp and Transport division and make sure everything

goes as per the plan of work. To provide prompt information to Duty Officer for their immediate action/decision. Exposed to various hygiene aspects of flight kitchen and did food safety training. Solving customer queries with regards to Company policies and procedures. Over seeing delegation of Job responsibilities and scheduling of flights to supervisors, Logistic Assistants Conducting orientation and Training program for Staff on the correct procedures of handling flights / search & seal

Security control / marshaling high loaders / Ramp safety awareness etc. Effective and proper utilization of Manpower and man hours. Organize a quick response team for tackling short notice catering requirements. Updating of galley loading position of Air India, Air India express, Indigo Airlines, Silk Air etc. Conducting daily flight brief for staffs. Deputize Duty officer

Abu Dhabi Inflight Catering –Abu Dhabi international airport (Mar 2006 to Jul 2012)

Positions: Presetter / Operations Co-coordinator / Office Assistant Presetting for better productivity and maintaining the airline standards. Directly dealing with the food production department and setting up all the catering for flights according to the

required meal percentages. Good communication and coordination with airline clients including Catering, Ramp, Transport and Management

divisions ensuring provision of best services. Preparing daily aircraft movement sheets and handling around 30 verities of airlines requirements through SITA,

E-mails, faxes, radio transmitter etc. Ensure the airline menu specification and other requirements are current and any amendments issued due

operational requirements are strictly followed. Preparing meal break down as per the required percentage. Experienced with Automated Meal Ordering System (AMOS) provided by Airserv for Etihad Airways and British

Airways. Coordination of catering requirements of all private and V.V.I.P charters are properly done. Communicate with all short, medium, long; ultra-long haul sector stations with regards to their catering and

other amenity requirements and acknowledgements of all additional catering requirements are done through e-mail.

Academic Education

Pursuing Bachelor degree (BBA) from Madurai Kamaraj University–Chennai –India

Higher secondary from Mahatma Gandhi University Kerala-India

Matriculation from Mahatma Gandhi University Kerala-India

Professional Qualification &Trainings

UGDCA ( Undergraduate Diploma in Computer Applications) from Grand Institute of Computer Technology(Kerala, India)

Diploma in Computer Hardware & Networking from Corona Institute of technologies. (Kerala, India)

Experienced with MS Outlook, MS Office (Word, Excel, Power point), other work related applications and internet.

Trainings

Ramp Safety Awareness ( Qatar Aviation Services ) Fire & Safety in accommodation. Flight catering security course. Handling Bomb threat calls

Personal information

Fathers Name : K.G MOHAN DASDate of Birth : 12/02/1983Passport number : K 2027989Place of issue : Abu DhabiDate of issue : 01st Feb 2012Date of expiry : 31st Jan 2022Nationality : IndianReligion : HinduLanguages Known : English, Hindi and MalayalamMarital status : Married

I hereby declare that the above details are true to the best of my knowledge and belief.

Yours Sincerely

Rahul Mohan,