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Audit ReportDoc ID: FM-198
Revision: 2.1
Efective Date: TBD
Table of Contents
Audit Information.......................................................................................................................................2
Verification of Scope of Registration / Monogram License(s and !"clusions....................................#
Audit Report............................................................................................................................................... #
Management S$stem Re%uirements.................................................................................................... #
4.1.1 Quality Management System......................................................................................................34.4.1 Quality Manual............................................................................................................................3
4.1.2 Quality Policy.............................................................................................................................. 3
4.1.3 Quality Objectives.......................................................................................................................4
4.1.5 Communication........................................................................................................................... 4
4.2 Management Responsibility........................................................................................................... 4
4.3 Ogani!ational Capability...............................................................................................................5
4.3.1 Povision o" Resouces...............................................................................................................5
4.3.2.2 Pesonnel Competence........................................................................................................... 5
4.3.2.3 #aining an$ %&aeness...........................................................................................................'
4.3.3 (o) *nvionment...................................................................................................................... '
4.4 +ocumentation Re,uiements...................................................................................................... .-
4.4.3 Contol o" +ocuments................................................................................................................. -
4.5 Contol o" Reco$s......................................................................................................................... -
&MS Monitoring' Measurement' Anal$sis Impro)ement.................................................................*'.2.1 Custome Satis"action.................................................................................................................
'.2.2 /ntenal %u$its.............................................................................................................................
'.2.3 Pocess *valuation.....................................................................................................................0
'.3 %nalysis o" +ata............................................................................................................................. 0
'.4.2 Coective %ction.........................................................................................................................0
'.4.3 Peventive %ction...................................................................................................................... 1
'.5 Management Revie&................................................................................................................... 1
Ris+ Assessment Management....................................................................................................... ,,Contingenc$ -lanning.........................................................................................................................,2Management of Cange...................................................................................................................... ,2
-roduct Realiation................................................................................................................................. ,0
Audit Conditions......................................................................................................................................,0
-roduct Realiation 1 Contract Re)ie............................................................................................. ,3-roduct Realiation 4 5esign 5e)elopment................................................................................... ,6-roduct Realiation 4 -urcasing.......................................................................................................,7-roduct Realiation 1 -roduction and Ser)icing.............................................................................. 228se of A-I Monogram' A-I&R and A9A: Mar+s...............................................................................26
Audit Time Summar$............................................................................................................................... 2*
Audit Summar$........................................................................................................................................ 2*
Conclusion / Recommendation.............................................................................................................. 27
Supplemental Audit Information................................................................................................... ......... #;
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Top of the Docume
Audit Information
Audit I5>
Lead Auditor>
Audit Team Members>
Audit Start 5ate> Audit !nd 5ate>
Sifts> Start Time !nd Time 9o. of!mplo$ees Audited? (@/9
Sift ,
Sift 2
Sift #
!"planation(required for
shifts not audited):
Additional Comments>
Audit Criteria>
/SO 01 %P/ Spec Q1 %P/ Spec Q2
/SO#S 201 /SO 141 OS%S 11
%P/ Specs (list all applicable specifications6
Ot7e citeia6
&MS and Applicable
Standards/Specifications(verify current versions)>
Audit Scope/=becti)e:
Re%uired Audit 5a$s>Actual Audit
5a$s>
Justification required if different from required aud
days
Bustification
(Notify !I of changes)6
Additional Comments>
9umber of Maor
("ystemic)>
Minor
(Isolated)>Concerns>
Comments>
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Top of the Docume
Verification of Scope of Registration / Monogram License(s and !"clusions
Verif$ eac of te folloing> Select =ne>
Additional comments>
Audit Report
Management S$stem Re%uirements
In the space provided belo%, detail the ob'ective evidence (documentation revie%ed, records revie%ed and personnel intervie%ed) to
ensure conformance %ith #" requirements Detail any discrepancies * nonconformance identified
Re%uirement> =becti)e !)idence/Comments>
0.,., &ualit$ Management S$stem
>ei"y t7at t7e ogani!ation 7as establis7e$=$ocumente$= implemente$ an$ maintaine$ aQMS "o all sevicing an$ po$ucts povi$e$ "ouse in t7e petoleum an$ natual gas in$usty.
0.0., &ualit$ Manual
>ei"y t7at t7e QM a$$esses t7e "ollo&ing
e,uiements6
•Scope o" t7e QMS= inclu$ing eei"y t7at t7e Quality Policy 7as been $e"ine$=
$ocumente$ an$ appove$ as e,uie$ an$ meets
all e,uiements i$enti"ie$ in t7e applicable
stan$a$.
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0.,.# &ualit$ =becti)es
>ei"y t7at Quality Objectives ae appove$=
$ocumente$= an$ establis7e$ at elevant
"unctions an$ levels an$ ae measuable an$
consistent &it7 t7e Quality Policy.
>ei"y @P/s ae i$enti"ie$ "o use in +ata %nalysis.
0.,.0 -lanning
>ei"y t7at management 7as ensue$ t7at6
• citeia an$ met7o$s nee$e$ "o t7e opeation an$
contol o" t7e QMS ae $etemine$= manage$
an$ ae e""ective
• planning o" t7e QMS is caie$ out to meet spec
e,uiements
Re%uirement> =becti)e !)idence/Comments>
0.,.3 Communication
0.,.3., Internal Communication
>ei"y t7at t7e ogani!ation 7as establis7e$
appopiate communication pocesses an$ t7e
e""ectiveness o" t7e MS is communicate$.
>ei"y t7at pocesses 7ave been establis7e$ to
ensue t7at t7e impotance o" meeting
e,uiements an$ analysis o" $ata is
communicate$ at elevant "unctions.
0.,.3.2 !"ternal Communication
>ei"y t7at t7e ogani!ation 7as establis7e$
appopiate communication &it7 eei"y t7at communications pocesses meet
applicable e,uiements o" t7e stan$a$.
Re%uirement> =becti)e !)idence/Comments>
0.2 Management Responsibilit$
0.2., Resources
+escibe 7o& top management ensues
availability o" esouces essential to t7e QMS.
0.2.2 Responsibilit$ and Autorit$
+escibe 7o& esponsibilities= aut7oities= an$
accountabilities ae $e"ine$= $ocumente$ an$
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communicate$ t7oug7out t7e ogani!ation.
0.2.# Management Representati)e
/$enti"y t7e name o" t7e appointe$ Management
Repesentative.
>ei"y Competence= #aining ? %&aeness "o
appointment.
>ei"y applicable esponsibility an$ aut7oity 7as
been gante$.
+escibe 7o& t7e Management Repesentative
epots to management on t7e pe"omance o" t7e
MS.
Re%uirement> =becti)e !)idence/Comments>
0.# =rganiational Capabilit$0.#., -ro)ision of Resources
+escibe 7o& t7e ogani!ation $etemines an$
allocates esouces nee$e$ to implement=
maintain an$ impove t7e e""ectiveness o" t7e
e,uiements o" t7e MS.
Re%uirement> =becti)e !)idence/Comments>
0.#.2.2 -ersonnel Competence -rocedure>
>ei"y t7at t7e poce$ue meets all e,uiements
o" t7e applicable stan$a$ an$ is contolle$=
implemente$= an$ maintaine$.
o& $oes t7e ogani!ation $etemine t7e
necessay competence "o pesonnel pe"oming
&o) a""ecting po$uct ,ualityA
(7at actions $oes t7e ogani!ation ta)e to a$$ess
position competency e,uiementsA
>ei"y is) assessment associate$ &it7 po$uct
,uality inclu$es t7e availability o" competent
pesonnel. *nsue is)s ae i$enti"ie$ an$
contolle$ 5.3c.
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0.#.2.# Training and Aareness -rocedure>
>ei"y t7at t7e poce$ue meets all e,uiements
o" t7e applicable stan$a$ an$ is contolle$=
implemente$= an$ maintaine$.
>ei"y t7at t7e ogani!ation6
• povi$es "o QMS taining an$ job tainingB
• inclu$es custome9speci"ie$ an$o custome9
povi$e$ tainingB
• i$enti"ies t7e "e,uency an$ content o" tainingB
• ensue pesonnel ae a&ae o" t7e elevance an$
impotance o" t7ei activities an$ 7o& t7ey
contibute to t7e ac7ievements o" t7e ,uality
objectivesB an$
• maintains appopiate eco$s.
o& $oes t7e "acility i$enti"y taining nee$s an$
ensue t7at pesonnel eceive a$e,uate taining
to a$$ess competency nee$s. (7at ot7e
met7o$s 7as t7e "acility use$ to a$$ess
competency nee$s outsoucing= pocess
c7anges= etc.A
+escibe 7o& t7e e""ectiveness o" t7e actions
evaluate$ an$ maintaine$ i.e.= competence
evaluation to ensue competence e,uiements
ae met.
Re%uirement> =becti)e !)idence/Comments>
0.#.# Dor+ !n)ironment
+escibe t7e &o) envionment= inclu$ing
buil$ings= &o)space an$ utilitiesB pocess
e,uipmentB suppoting sevicesB con$itions un$e
&7ic7 &o) is pe"ome$.
>ei"y t7at t7e ogani!ation 7as $etemine$=
povi$e$= manages= an$ maintains t7e &o)
envionment nee$e$ to ac7ieve con"omity
applicable to t7e manu"actue o" t7e po$ucts.
>ei"y is) assessment associate$ &it7 po$uct
$elivey inclu$es "acilitye,uipment availability an$
maintenance. *nsue is)s ae i$enti"ie$ an$
contolle$ 5.3a.
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Re%uirement> =becti)e !)idence/Comments>
0.0 5ocumentation Re%uirements
0.0.2 -rocedures
>ei"y t7at poce$ue e,uie$ by t7e stan$a$ aeestablis7e$= $ocumente$= implemente$= an$maintaine$ "o continual suitability.
0.0.# Control of 5ocuments -rocedure>
>ei"y t7at t7e poce$ue meets all e,uiements
o" t7e applicable stan$a$ an$ is contolle$=
implemente$= an$ maintaine$.
+escibe 7o& t7e "acility contols $ocuments
e,uie$ by t7e QMS to ensue t7at elevant
vesions ae use$ an$ maintaine$.
+escibe 7o& e
>ei"y t7at t7e poce$ue meets all e,uiements
o" t7e applicable stan$a$ an$ is contolle$=
implemente$= an$ maintaine$.
o& $oes t7e "acility ensue integation o"
eei"y t7at po$uct an$ ot7e speci"ic
e,uiements ae integate$ as e,uie$.
0.3 Control of Records -rocedure>
>ei"y t7at t7e poce$ue meets all e,uiements
o" t7e applicable stan$a$ an$ is contolle$=
implemente$= an$ maintaine$.
o& $oes t7e "acility i$enti"y= stoe= potect=etain= etieve an$ $ispose o" eco$sA
as t7e "acility i$enti"ie$ contols an$
esponsibilities nee$e$ to i$enti"y= collect= stoe=
potect= etain= etieve an$ $ispose o" eco$sA
as t7e "acility maintaine$ eco$s base$ on t7ee,uie$ etention times as speci"ie$ in t7eapplicable stan$a$= po$uct spec= an$ o t7ecustome QMS e,uiementsA
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&MS Monitoring' Measurement' Anal$sis Impro)ement
Re%uirements> =becti)e !)idence / Comments>
E.2., Customer Satisfaction -rocedure>
>ei"y t7at t7e poce$ue meets all e,uiementso" t7e applicable stan$a$ an$ is contolle$=
implemente$= an$ maintaine$.
(7at met7o$s 7ave t7e ogani!ation implemente$"o obtaining an$ using in"omation elating tocustome peception as to &7et7e e,uiements7ave been metA
o& 7as t7e ogani!ation e""ectively measue$
custome satis"action an$ analy!e$ t7e esultsA
E.2.2 Internal Audits -rocedure>
>ei"y t7at t7e poce$ue meets all e,uiements
o" t7e applicable stan$a$ an$ is contolle$=
implemente$= an$ maintaine$.
/$enti"y t7e $ate t7e last intenal au$it &as
complete$.
>ei"y t7at t7e au$it &as pe"ome$ &it7in 12
mont7s "om t7e pevious intenal au$it i"
applicable.
Note: !I interprets +ast Internal udit- to mean the lastcomplete audit of the .NTI$. ", %hether performed at one
time or over the period of /0 months
+i$ intenal au$it planning ta)e into account
esults o" pevious au$its an$ citicality o" t7e
pocess being au$ite$A
>ei"y t7at t7e intenal au$it pe"ome$6
• con"oms to planne$ aangements inclu$ing t7e
e,uiements o" t7e applicable stan$a$ speci"icationB
• 7as been e""ectively implemente$ an$ maintaine$=
inclu$ing eco$sB
• &as pe"ome$ by in$epen$ent objective=
competent pesonnelB
• inclu$e outsouce$ activities t7at impact t7e ,uality
o" t7e po$uct an$ t7at ae pe"ome$ at t7e
"acilityBan$
• inclu$es all pocesses e,uie$ by t7e MS e,uie$
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to meet t7e applicable stan$a$ speci"ication.
+escibe 7o& t7e ogani!ation a$$essesnoncon"omances i$enti"ie$ $uing t7e intenal au$ite.g.= esponse times= esponsibilities= epoting=
an$ eco$s.
E.2.# -rocess !)aluation
(7at met7o$s ae applie$ "o monitoing an$
measuing QMS pocessesA #7ese met7o$s
s7all $emonstate t7e ability o" t7e pocesses to
ac7ieve planne$ esults.
(7en planne$ esults ae not ac7ieve$= &7at
actions ae ta)en to ensue con"omity o" t7epo$uctA /$enti"y e =becti)e !)idence / Comments>
E.# Anal$sis of 5ata -rocedure>
>ei"y t7at t7e poce$ue meets all e,uiements
o" t7e applicable stan$a$ an$ is contolle$=
implemente$= an$ maintaine$.
(7at $ata 7ave been $etemine$= collecte$ an$ analy!e$ to $emonstate t7e suitability an$ e""ectiveness o" t7e QMSA[ "uch data analysis may be related to quality ob'ectives and result in modifications to these ob'ectives, number of nonconforming product, etc ]
5ata T$pes Anal$sis MetodReported
Fo
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(7at actions ae ta)en by t7e ogani!ation to
eliminate t7e cause o" noncon"omitiesA %ctions
s7oul$ inclu$e6
• evie&ing noncon"omities
•
$etemining cause o" noncon"omities• evaluating action to pevent ecuence
• $eteminingimplementing action nee$e$
• eco$ing o" esults
• evie&ing coective action ta)en
+escibe 7o& coective actions vei"ie$ "o
e""ectiveness.
o& ae coective actions initiate$A o& ae
esponse times "o a$$essing coective actions
tac)e$A
E.0.# -re)enti)e Action -rocedure>
(7at actions ae ta)en by t7e ogani!ation to
minimi!e t7e li)eli7oo$ o" potential
noncon"omitiesA %ctions s7oul$ inclu$e6
• $etemining potential noncon"omities an$ t7ei
cause
• evaluating action to pevent occuence
• $eteminingimplementing action nee$e$
• eco$ing o" esults
• evie&ing peventive action ta)en.
Re%uirements> =becti)e !)idence / Comments>
E.3 Management Re)ie -rocedure>
>ei"y t7at t7e poce$ue meets all e,uiements
o" t7e applicable stan$a$ an$ is contolle$=
implemente$= an$ maintaine$.
/$enti"y $ates o" management evie&s &it7in t7elast 129mont7 peio$. >ei"y t7at managementevie&s ae con$ucte$ at least evey 12 mont7s.
>ei"y t7at t7e management evie& 7as been
$ocumente$ &it7 su""icient evi$ence to
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$emonstate con"omity &it7 applicable
e,uiements. /" no= note $e"iciencies.
E.3.2 Re)ie Input 9 >ei"y t7at t7e management
evie& inclu$es all inputs e,uie$ by t7e
applicable stan$a$= inclu$ing6
•Result o" au$its
•Custome ee$bac)
•Results o" Ris) %ssessment
•Status o" C% P%
•Supplie Pe"omance %nalysis
•Pocess Pe"omance an$ Po$uct Con"omity
•C7anges t7at coul$ a""ect t7e MS
•Recommen$ations "o /mpovement
E.3.# Re)ie =utput 4 >ei"y t7at t7e
management evie& output inclu$es a summay
assessment o" t7e e""ectiveness o" t7e MS$etailing any6
•Re,uie$ c7anges to t7e pocesses
•+ecisions an$ actions
•Re,uie$ esouces
•/mpovement "o po$ucts
Ris+ Assessment Management
Re%uirements> =becti)e !)idence / Comments>
3.# Ris+ Management Assessment -rocedure>
>ei"y t7e poce$ue meets all e,uiements o" t7estan$a$ an$ is contolle$= implemente$= an$
maintaine$.
>ei"y t7e RM pocess 7as been establis7e$ to
i$enti"y an$ contol is)s associate$ &it76
• impact on $elivey= inclu$ing "acilitye,uipment
availability= maintenance an$ supplie
pe"omance an$ mateial availabilitysupplyB
,uality o" po$uct= inclu$ing $elivey o"
noncon"oming po$uct ?availability o"
competent pesonnel.
+escibe t7e tools= tec7ni,ues an$ t7ei
application "o is) i$enti"ication= assessment an$
mitigation utili!e$ by t7e ogani!ation.
Identif$process interaction / e"amples of Ris+ Assessment Management
implementation and tools / tecni%ues used>
Cec+ eac re%uirement upon
)erification(e&planation must be
given for any blan1 bo&es)>
Ris)s i$enti"ie$
Ris)s assesse$
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Ris)s mitigate$
Reco$s maintaine$
Contingenc$ -lanning
Re%uirements> =becti)e !)idence / Comments>
3.3 Contingenc$ -lanning -rocedure>
>ei"y t7e poce$ue meets all e,uiements o" t7e
stan$a$ an$ is contolle$= implemente$= an$
maintaine$.
>ei"y t7at contingency planning is base$ on
assesse$ is)s 5.3.
>ei"y t7at t7e output o" contingency planning is
$ocumente$= up$ate$ an$ communicate$ ase,uie$.
Identif$process interaction / e"amples of Contingenc$ -lanning implementation>
Cec+ eac re%uirement upon
)erification(e&planation must be
given for any blan1 bo&es)>
Dase$ on assesse$ is)s
Output $ocumente$ up$ate
as e,uie$
Output communicate$
Reco$s maintaine$
Management of Cange
Re%uirements> =becti)e !)idence / Comments>
3.,, M=C -rocess
+escibe t7e MOC pocess establis7e$ by t7e
"acility.
>ei"y t7at t7e MOC pocess 7as been establis7e$
to ensue t7at integity o" t7e MS &7en c7anges
ae planne$ an$ implemente$.
o& $oes t7e "acility i$enti"y potential is)s
associate$ &it7 c7anges pio to ma)ing t7e
c7angeA
>ei"y t7at c7anges ae appove$ as e,uie$ pio
to ma)ing c7anges.
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+escibe 7o& t7e "acility ensues t7at t7e MOC
pocess is use$ "o c7anges t7at may a""ect t7e
QMS negatively= inclu$ing c7anges6
•to t7e ogani!ational stuctueB
•in )ey o essential pesonnelB
•in citical suppliesB an$
•to MS pocesses= inclu$ing c7anges esulting
"om C% P%
+escibe t7e ogani!ationEs pocess "o
noti"ication o" c7anges. (7en is noti"ication
e,uie$A #o &7o is noti"ication e,uie$A
Identif$ process interaction / e"amples of Management of Cange
implementation>
Cec+ eac re%uirement upon
)erification(e&planation must be
given for any blan1 bo&es)>;egative a""ects on QMS
i$enti"ie$
Ris)s i$enti"ie$ pio to c7an
%ppove$ pio to c7ange
;oti"ication o" c7ange
Reco$s maintaine$
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-roduct Realiation
Audit Conditions
The audit must determine the degree to %hich products are being manufactured under the scope of the applicable !I
onogram icense(s) and * or $egistered #"Determine the availability of the products for revie% and revie% processes in con'unction %ith these products
s a reminder, product and service are to be considered the same
Priority should be established at the start of the audit to verify manufacturing according to the following
conditions:
Categor$ Categor$ 5efinition
, Monogam po$uct cuently being manu"actue$ an$ available "o evie&
2Monogammable po$uct meeting all e,uiements but not ma)e$ po$uct cuently being
manu"actue$ an$ available "o evie&
# ;on9monogammable po$uct cuently being manu"actue$ an$ available "o evie&
0 Monogam po$uct manu"actue$ since t7e last %P/ au$it but not available "o evie& records re)ie
3Monogammable po$uct manu"actue$ since t7e last %P/ au$it but not available "o evie& records
re)ie
E ;on9monogammable po$uct manu"actue$ since t7e last %P/ au$it
6o $ual ? egistation clients 8 Po$uct cuently being manu"actue$ o sevices cuently being
povi$e$ t7at "all un$e t7e scope o" t7e egistee$ ,uality management system.9=T! ,> Please see %P/ Ceti"ication Pogams ad)isor$ * ega$ing implementation o" QMS e,uiements by a :icensee at
7ttp6&&&.api.ogceti"icationsmonogam$ocumentsa$visoies.c"m
9=T! 2> Please i$enti"y any po$ucts sevices t7at ae being a$$e$ to t7e scope o" :icensing an$ o Registation= inclu$ing po$ucts
sevices t7at ae Fne&G an$ 7ave been a$$e$ since t7e last au$it. #7ese po$ucts sevices must be consi$ee$ &7en sampling
objective evi$ence $uing t7e au$it. o e
Categor$ -roduct/Ser)ice Identification Specification (as applicabl
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Top of the Docume
-roduct Realiation 1Contract Re)ie
Re%uired -rocedure>
2erify that procedure(s) meet all requirements of the applicable standard and is controlled, implemented, and maintained
3.,., Contract Re)ie -rocedure>
Contract
Re)ie
(3.,.,
List all Contracts re)ieed / sampled>
5eterminationof -roduct
Re%uirements
(3.,.2
5etail e)idence obser)ed(including records and documents revie%ed,
personnel intervie%ed, and processes observed)>
Cec+ eac re%uirement upon
)erification( e&planation must be
given for any blan1 bo&es)>
5etermination of re%uirements> Custome Re,uiements
:egal ot7e applicablee,uiements
Re,uiements not state$ by
custome
%lso vei"y6
Re,uiements con"ime$ an$ eco$s
maintaine$ &7ee no e,uiements ae
state$$ocumente$ by custome
Re)ie of
-roduct
Re%uirements(3.,.#
Re)ie of re%uirements> Revie&e$ pio to
commitment
Re,uiements i$enti"ie$ an$
$ocumente$
Capability con"ime$
Reco$s maintaine$
Canges to
Re%uirements
(3.,.#
Canges to contract re%uirements> +ocuments amen$e$
C7anges communicate$
AuditorHs Assessment of -rocess(es>
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-roduct Realiation 1 -lanning
-lanning(3.2
5etail e)idence obser)ed(including records and documents revie%ed,
personnel intervie%ed, and processes observed)>
Cec+ eac re%uirement upon
)erification(e&planation must be
given for any blan1 bo&es)>
-lanning of product realiation> Consistent &it7 QMS poces
Re,uie$ esouces &o)
envionment 4.3
Po$uct custome
e,uiement 5.1
:egal ot7e applicable
e,uiements
Contingencies base$ on is)
assessment 5.3= 5.5
+esign an$ $evelopment
e,uiements 5.4
Re,uie$ vei"ication=
vali$ation= monitoing=
measuing= inspection= test
activities
MOC 5.11
Reco$s maintaine$
=utput of product realiation planning> Output $ocumente$
Plans up$ate$ as c7anges
occu
Plans maintaine$ suitably
AuditorHs Assessment of -rocess(es>
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-roduct Realiation 4 5esign 5e)elopment
Re%uired -rocedure>
2erify that procedure(s) meet all requirements of the applicable standard and is controlled, implemented, and maintained
3.0 5esign 5e)elopment -lanning Control -rocedure>
5esign
5e)elopment
Acti)ities
Select all tat appl$>
Pe"ome$ in97ouse
Pe"ome$ at a $i""eent location &it7in t7e same ogani!ation
Outsouce$
*
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5esign 5e)elopment =utputs> Output as pe 5.4.3
Reco$s Maintaine$
%lso vei"y6
9 +%C i$enti"ie$ e"eence$
9 Citical po$uctscomponents i$enti"ie$
e"eence$
5esign 5e)elopment Re)ie> Revie& as pe 5.4.4
Reco$s Maintaine$
5esign 5e)elopment >ei"ication an$ inal Revie
as pe 5.4.5
Con$ucte$ $ocumente$ pe
planne$ aangement 5.4.1
Reco$s Maintaine$
5esign 5e)elopment Validation Appro)al> >ali$ation an$ %ppoval aspe 5.4.'
Reco$s Maintaine$
5esign 5e)elopment Canges> C7anges as pe 5.4.-
Reco$s Maintaine$
5esign
5e)elopment
Controls 1
=utsourced
(3.0.,
SupplierHs Competenc$ and Control of =utsourced Acti)ities> Pesonnel Competence
Reco$s Maintaine$
%lso vei"y6
9Resouces= esponsibilities= aut7oitiesan$ t7ei inte"aces
9 Supplies contol= &7en $esign activiti
ae outsouce$
Training
Competence(
Design 4
Development)
(0.#.2.2' 0.#.2.#
&ualification/competenc$ of personnel> CompetentQuali"ie$
#aining *valuation
Reco$s Maintaine$
AuditorHs Assessment of -rocess(es>
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-roduct Realiation 4-urcasing
Re%uired -rocedure(s>
2erify that procedure(s) meet all requirements of the applicable standard and is controlled, implemented, and maintained
3.E.,., -urcasing Poce$ue63.E.# Verification of -urcased -roducts and
Acti)itiesPoce$ue6
3.6.# Identification and Traceabilit$ Poce$ue6
3.6.0 -roduct Inspection/Test Status Poce$ue6
3.6.3 Customer4supplied -ropert$ Poce$ue6
3.6.E.,-reser)ation of -roduct Poce$ue6
-urcasing
Controls
(3.E.,
5etail e)idence obser)ed(including records and documents revie%ed,
personnel intervie%ed, and processes observed)>
Cec+ eac re%uirement upon
)erification(e&planation must be
given for any blan1 bo&es)>
Control of -urcasing> Citicality o"activitiespo$ucts
$etemine$
#ype an$ e
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=utsourced
Acti)ities
(3.E.,.E
List all outsourced acti)ities and processes (if applicable>Ogani!ationEs applicable
QMS e,uiements satis"ie$
Reco$s Maintaine$
%lso vei"y6
Ogani!ation maintains esponsibility "o
po$uct con"omance to speci"ie$
e,uiements inclu$ing %P/ Spec
Control of outsourced acti)ities>
-urcasing
Information
(3.E.2
-urcasing Information (include contracts*!3s sampled 5minimum of
6)> %cceptance citeia
$ocumente$
Reco$s Maintaine$
%lso vei"y6
+ocumente$ e,uiements pe 5.'.2a
c$= &7ee applicable
Verification
of -urcased
-roduct /
Acti)ities
(3.E.#
Verification of conformance to purcase re%uirements (include
records revie%ed as evidence of conformance )>
Reco$s Maintaine$
%lso vei"y6
9 Contols "o vei"ication at supplieEs
pemises= &7ee applicable
Identification
and
Traceabilit$(3.6.#
Verification of identification / traceabilit$ (as applicable> Reco$s Maintaine$
+elivey an$ post9$elivey
activities
Maintenance an$
eplacement o" i$enti"ication
ma)s
%lso vei"y6
/$enti"ication an$ taceability o"
custome9supplie$ po$ucts
-roduct
Inspection /
Test Status
(3.6.0
Identification of inspection and/or test status (as applicable> /n$icates con"omity non9
con"omity o po$uct
Reco$s Maintaine$
%lso vei"y6
Release o" po$uct t7at meets
e,uiementso aut7oi!e$ un$e
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concession
Customer4
supplied
-ropert$
(3.6.3
Control of customer4supplied propert$ (if applicable> Poce$ue pe 5.-.5
Reco$s maintaine$
%lso vei"y6
Re,uiements "o epoting to custome
-reser)ation
of -roduct
Storage and
Assessment
(3.6.E' 3.6.E.2
-reser)ation of products and constituent parts (include evidence of
verification of stoc1 assessment)>Poce$ue pe 5.-.'.1
Re,uiements "o stoage
an$ assessment i$enti"ie$
+esignate$ stoage aeas
Reco$s maintaine$
%lso vei"y6
9 /$enti"icationtaceability ma)s=tanspotation= 7an$ling= pac)aging a
potection
9 /nteval appopiate to t7e po$uctpatbeing assesse$
Inspection
and testing
(3.6.6
Inspection and testing of purcased product / ser)ices6 Poce$ue pe 5.-.-.1
*vi$ence o" con"omity
&it7 acceptance citeia
maintaine$
Training
Aareness
-ersonnel
Competence
(in5house and
outsourced)
(0.#.2.2'
0.#.2.#
&ualification/competenc$ of personnel> #aining "e,uency an$
contents i$enti"ie$
Competent,uali"ie$
#aining evaluation
Reco$s maintaine$
%lso vei"y6
9 Custome9speci"ie$povi$e$ taining
9%&aeness o" pesonnel &it7 espect t
t7ei activitiescontibution to QMS
AuditorHs Assessment of -rocess(es>
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-roduct Realiation 1 -roduction and Ser)icing
=ter
processes
included>
Po$uction ? Sevice Povision Pesonnel Competence
#aining ? %&aeness Contol o" #esting= Measuing ? Monitoing *,uipment
Po$uct Release MOCContol o" ;oncon"oming Po$uct Ris) %ssessment ? Management
Manu"actuing Capability
Re%uired -rocedure>
2erify that procedure(s) meet all requirements of the applicable standard and is controlled, implemented, and maintained
3.6.,., -roduction Poce$ue6
3.6.,.2 Ser)icing (if applicable) Poce$ue6
3.6.* -re)enti)e Maintenance Poce$ue6
3.* Control of Testing' Monitoring and
Measurement !%uipmentPoce$ue6
3.7 -roduct Release Poce$ue6
-roduction and/or Ser)icing
!rovide a detailed overvie% of the production * servicing activities and capabilities observed at the facility
Include all monogrammable and non5monogrammable products
5escription of -roduction and/or Ser)icing processes (describe %hat manufacturing processes actually ta1e place at
the facility and interactions)>
5escription of -roduction / Ser)icing capabilities 78hat capabilities does the facility have (ie, are they capable of
manufacturing, %hat are they capable of manufacturing)9 >
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-roduction /
Ser)icing
Acti)ities
List production / ser)icing processes re)ieed / sampled>
Control of
-roduction
(3.6.,.,
5etail e)idence obser)ed(including records and documents revie%ed,
personnel intervie%ed, and processes observed)>
Cec+ eac re%uirement upon
)erification(e&planation must be
given for any blan1 bo&es)>
Controls establised and implemented for production> Poce$ue as pe 5.-.1.1
+esign e,uiementsc7anges
Suitable e,uipment
Pocess contol $ocuments
%lso vei"y6
9 /mplementation o" Quality Plan= i" e,uie$9 (o) instuctions= &7en applicable
9 Monitoing ? measuing activities9 Po$uct elease activities
Control of
Ser)icing (if
applicable)
(3.6.,.2
Controls establised and implemented for ser)icing> Poce$ue as pe 5.-.1.2
Revie& o" e,uiements
Suitable e,uipment
/$enti"icationtaceability
Pocess contol $ocuments
%lso vei"y6
9 (o) instuctions= &7en applicable
9 Monitoing ? measuing activities9 Re,uiements "o elease o" sevice$
po$uct
-rocess
Control
5ocuments
(3.6.,.#
5ocumentation of process controls> /nclu$es e,uiements "o
vei"ying con"omance &it7
,uality plans= po$uct specs=
custome e,uiements
Re"eence instuctions
%cceptance citeia
%lso vei"y6
/nspection 7ol$s an$ &itness points
-roduct
Realiation
Capabilit$
5ocuments
(3.6.,.0
-roduct realiation documentation sampled> Po$uct eali!ation plan 5.2
Reco$s o" evie&vei"ication=
vali$ation= monitoing=measuement= inspection=
tests
%cceptance citeia
$emonstating capability to
manu"actue po$ucts"amily
o" po$ucts
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Validation of
-rocesses for
-roduction
and Ser)icing
(3.6.,.3
Validation of processes for production and ser)ices (including
outsourced)>
+emonstates ability to
ac7ieve planne$ esults
>ei"ication o" supplie
con"omance to stan$a$
e,uiements 5.'.1.'
Reco$s maintaine$
-roduct
&ualit$ -lans
(if required)
(3.6.2
-roduct %ualit$ plan re%uired b$ te contract> %$$esses eac7 e,uiement
o" 5.-.2 a t7oug7 e
Revisions $ocumente$
appove$
Communicate$
Identification
and
Traceabilit$
-roduct
Inspection /
Test Status
-reser)ation
of -roduct
(3.6.#' 3.6.0'
3.6.3' 3.6.E
Identification / traceabilit$ trougout product realiation
process>
Reco$s maintaine$
%lso vei"y 6
9 +elivey an$ post9$elivey
9 Maintenance eplacement o"
i$enti"ication ma)s
Identification of inspection / test status trougout product
realiation process>
Reco$s maintaine$
in$icating con"omity
noncon"omity o" po$uct
Customer4supplied propert$ trougout product realiation (if
applicable)>
Poce$ue pe 5.-.5
Reco$s maintaine$
%lso vei"y6
Re,uiements "o epoting to custome
-reser)ation of product trougout product realiation and
deli)er$>
/$enti"ication taceability
ma)s
#anspotation= 7an$ling=pac)aging an$ potection
Reco$s maintaine$
Storage and assessment trougout product realiation and
deli)er$>
+esignate$ stoage aea
stoc) ooms
Reco$s o" assessment
maintaine$
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Inspection
and Testing
(3.6.6
In4process inspection and testing> Poce$ue as pe 5.-.-.1
/nspection testing at planne$
stages pe plan poce$ue
*vi$ence o" con"omity &it7acceptance citeia maintaine$
Poce$ue as pe 5.-.-.2
inal inspection testing pe
plan poce$ues
*vi$ence o" con"omity to
e,uiements maintaine$
-re)enti)e
Maintenance
(3.6.*
-re)enti)e maintenance for e%uipment used in product
realiation>
Poce$ue as pe 5.-.
#ype o" e,uipment= "e,uency=
esponsible pesonnel
i$enti"ie$
Reco$s maintaine$
Control of
Testing'
Monitoring
and
Measuring
!%uipment
(3.*
Control and maintenance of testing' monitoring and measuring
e%uipment>
Poce$ue as pe 5.
/$enti"ication= status=
taceability= "e,uency=
calibationvei"ication
met7o$s= acceptance citeia
%lso vei"y6
Contol o" out9o" 8toleance e,uipment
an$ assessment o" pevious
measuements
Testing' monitoring and measurement e%uipment sampled> Ini,uely i$enti"ie$
Calibation status i$enti"ie$
#aceable to natElintEl stan$a$
/nclu$e$ on egisty
Reco$s maintaine$
%lso vei"y6
9Compute so"t&ae con"imation
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9 * Poce$ue as pe 5.0
Release upon satis"actoy
completion o" planne$
aangements
%lso vei"y6
%ppoval o" elease by aut7oitycustome
&7en planne$ aangements ae not met
Control of
9onconforming
-roduct
(3.,;
Control of nonconforming product> Poce$ue as pe 5.1.1
Met7o$ o" a$$essing non9
con"oming po$uct i$enti"ie$
pe 5.1.2
Concession appove$ by
elevant aut7oity an$o
custome
Custome noti"ication pe
5.1.4
Reco$s maintaine$ 5.1.5
%lso vei"y6
9 Pope i$enti"ication to pevent uninten$e$
use
9 %$$essing t7e noncon"omity
9 /$enti"ication= $ocumentation= analysisan$ actions ta)en "o noncon"oming
po$uct i$enti"ie$ a"te $elivey
9 Ris) assessment associate$ &it7
po$uct ,uality inclu$es supplie
pe"omance. *nsue is)s ae i$enti"ie$
an$ contolle$ 5.3b.
Training /
Competence
(production
and servicing
personnel)(0.#.2.2'
0.#.2.#
&ualification/Competenc$ of personnel> #aining "e,uency an$
contents i$enti"ie$
Competent,uali"ie$
#aining evaluation
Reco$s maintaine$
%lso vei"y6
9 Custome9speci"ie$ povi$e$9 Outsouce$ pesonnel
,uali"icationcompetence
AuditorHs Assessment of -rocess(es>
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8se of A-I Monogram' A-I&R and A9A: Mar+s
A.3 Control of te Application of te A-I
Monogram-rocedure>
Re%uirements> =becti)e !)idence / Comments> ei"y t7e poce$ue $ocuments all
ma)ingmonogamming e,uiements inclu$es all
e,uiements o" %nne< %.
+escibe t7e licenseeEs %P/ Monogam ma)ing
emoval poce$ue "o non9con"oming po$uct.
/$enti"y evi$ence o" implementation= i" applicable.
AMA 4 i" t7e "acility 7as an %M%= i$enti"y t7e
ma)ing "acility an$ $etail contols establis7e$.
List all A-I MonogramMar+s sampled(on products, letterhead, business cards or
any other medium)>
Po$uct con"oms to %P/9spec
e,uiements
%pplie$ by licensee only
/nclu$es ma) an$ license
numbe
%pplie$ at license$ "acility
location
Verif$ conformance of te folloing re%uirements for use of te Monogram and A9A:/A-I&R
mar+. An$ 9oselected is considered a nonconformance. @es 9o 9/A
%P/QR Ma)s ae onl$ on coespon$ence= a$vetising= an$ pomotional mateials t7at ae elate$
to t7e goo$s an$ sevices e"eence$ in t7e scope o" t7e Ogani!ationEs egistation.
#7e%P/QR %;%D Ma) as not been use$ on a po$uct o in suc7 a &ay as to suggest t7at
%P/QR %;%D 7ave ceti"ie$ o appove$ any po$uct= pocess o sevice o" t7e egistee$ogani!ation.
#7e %P/QR an$ %;%D Ma)s ae use$ in conunction it t7e ogani!ationEs name= location an$
egistation ceti"icate numbes.
#7e %;%D Ma) is use$ in conunction it t7e %P/QR Ma).
#7e %P/QR an$ %;%D Ma)s are epo$uce$6
5. in blac)= its oiginal colos o t7e pe$ominant colo o" t7e lette7ea$ o pinting='. on a clealy contasting bac)goun$= an$-. in a si!e &7ic7 ma)es t7e ma)Es "eatues clealy $istinguis7able= t7e lengt7 o" a si$e being in no
case less t7an 12mm %P/QR Ma) an$ 1mm %;%D Ma).
Ipon &itten noti"ication= t7e ogani!ation immediatel$ ceased and desisted in t7e use o" t7e %P/QR%;%D Ma)s an$o %P/ Monogam 1 upon suspension o cancellation o 2 use in any
manne= &7ic7 %P/%P/QR intepets as mislea$ing.
Applicant organiation 1 %P/QR= %;%D Ma)s an$o %P/ Monogam a)e not been i$enti"ie$ in
pomotional mateials o ot7e company $ocumentation.
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Audit Time Summar$
5ate Start Time !nd Time
=pportunities for Impro)ement (=
-ro)ide a summar$ of te closure and )erification of correcti)e actions for pre)ious findings' if an$>
-ro)ide an o)erall assessment of te capabilit$ of te facilit$ to manufacture product(s (Monogram>
-ro)ide an o)erall assessment of te effecti)eness of te management s$stem and te facilit$Hs abilit$ to
acti)ities itin te scope of te registration>
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Conclusion / Recommendation
Registation an$ o :icensing ae gante$ continue$ einstate$ base$ on satis"actoy implementatio
Management System an$ o $emonstate$ capability to meet applicable speci"ication e,uiements &it
noncon"omities i$enti"ie$.
Registation an$ o :icensing be gante$ continue$ einstate$ subject to t7e evie& o" t7e noncon"o
i$enti"ie$ an$ acceptance o" appopiate coective actions by t7e %P/ Registation ? :icensing CommRegistation an$ o :icensing subject to t7e evie& o" t7e noncon"omances i$enti"ie$ an$ acceptanc
appopiate coective actions by t7e %P/ Registation ? :icensing Committee. #7is $ecision may inclu
au$it to vei"y t7e e,uie$ coective actions.
9ote6%u$its may esult in suspension o cancellation o" t7e ogani!ationEs licenses an$o egistations o &it7
application "o licensingegistation.%P/ ma)es t7e "inal $etemination o" ceti"ication status an$ s7all be t7e sole
&7et7e licensue o egistation &ill be gante$maintaine$.Jou &ill be noti"ie$ by %P/ i" you licenseegistation
a$vesely a""ecte$ by t7e esults o" t7is au$it.
Comments / 9otes>
=rganiationHs Representati)e Comments>
!nter te ne"t audit date for 5ual/Registration Audits belo (Does not apply to onogram only audits)>
•ist suveillance au$it a"te stage 2 initial au$it 8 MIS# be sc7e$ule$ 0 mont7s a"te t7e last $ay o" t7e stage 2 au$
•Secon$ subse,uent suveillance au$its 8 aoun$ au$it annivesay $ate o" initial "ist suveillance au$it
•Receti"ication au$its 8 at least ' mont7s pio to t7e e
"y signing below# $ %we& attest that the information above is accurate and has been collected by the audit team durin
performance of the audit that was assigned to me %us& by AP$:
Audit Team Leader> 5ate>
Audit Team Member> 5ate>Audit Team Member> 5ate>
"y signing this document# it is not an admission of the acceptance of any nonconformities'concerns identified by
team (he signature only confirms that the audit was performed) that a copy of this document %*+,-./& was left) and
recommendations and audit conclusions were communicated by the auditor AP$ reserves the right to have final det
of the level of nonconformity identified by in the audit AA0s and final audit report
=rganiation Representati)e> 5ate>
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Supplemental Audit Information
.nter additional information relevant to the audit, if necessary
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=pening / Closing Meeting Attendance Seet
8hen performing the opening and closing meeting, please refer to the 3pening and =losing meeting guidelines
Audit I5>
Audit Team Leader>
Audit Team Members>
Audit =bser)er(s>
=pening Meeting (5a$
Time>
Closing Meeting
(5a$ Time>
-articipants (9ame Title 4 Initial/cec+ te meetings attended =pening Closing
The information contained in this report is confidential and sub'ect to the confidentiality agreement bet%een the udit
Team*uditor(s) and !I Details of the assessment results are found in the succeeding pages of this report
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Audit ReportDoc ID: FM-198
Revision: 2.1
Efective Date: TBD
(op of the 1oc
Audit -ac+age Cec+list
acility /n"omation S7eetKK Po$uct QuestionsK Stage 1 %u$it RepotK
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