“Unlocking Urban Mobility Behaviour Change” Conference plenary sessions sli… · “Unlocking...
Transcript of “Unlocking Urban Mobility Behaviour Change” Conference plenary sessions sli… · “Unlocking...
“Unlocking Urban Mobility Behaviour Change”
Joint Project Conference: MOBI, PTP-CYCLE, STARS
Thursday, 18 February 2016
BIP
Place Royale 11
1000 Brussels, Belgium
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Very Important Information • Wifi name: ZINNEKE
• Wifi code: bebrussels01
• Conference Twitter accounts
STARS @STARSEuropeOrg
PTP-Cycle @PTPCycleEU
MOBI @filemijder
#MOBIPTPSTARS
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Event recorded
• Please note: This event will be recorded for distribution
through various projects' dissemination channels.
• All audience members (or parents/ guardians of minors
attending the event) agree to the possibility of appearing
on these recordings by virtue of attending the event or
participating in the event.
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Agenda
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Time Session Speakers
12:45 - 13:15Introduction to the projects -
Plenary session
Paul CURTIS, LEPT In-house consultant
Sander BUNINGH, Team Leader, DTV
13:15 - 13:45 Key note - Plenary sessionHelmut PARIS, Traffic Psychologist, Ministry of Mobility & Public
Works, Belgium
13:45 - 14:30Experts debate -
Plenary session
Matthias VAN WIJNENDAELE, Cabinet of the Brussels Minister
of Mobility and Public Works
Karen VANCLUYSEN, Secretary General, Polis Network
Stephan RENNER, Project Officer, EASME
Neil SMITH, Senior Project Officer, Sustrans
Benedicte SWENNEN, Urban Mobility Officer, European Cyclists’
Federation
14:30 - 15:00 Coffee & Tea Break
15:00 - 17:00 Parallel sessions STARS, PTP-Cycle, MOBI breakout sessions
17:00 - 17:30 Coffee & Tea Break
17:30 - 18:00 Participants debate: real experiences from the projects - Plenary session
18:00 - 18.30 Awards ceremony Didier GAMBIER, Head of Department, EASME
Introduction to the projects
Paul CURTIS
London European Partnership for Transport (LEPT)
Sander BUNINGH
DTV Consultants
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Unlocking Urban
Mobility Behaviour
Change - STARS
Brussels 18 February 2016
Introduction
Paul CURTIS
LEPT – In house consultant
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STARS Introduction
• Incentivised students, teachers and parents to cycle and
walk to school through 2 behaviour change mechanisms
• 188 Primary & 89 Secondary Schools participated
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Why target school journeys?
• In some European cities, education
-related journeys make up more
than half of peak hour traffic
• Same destination and defined
audiences make targeting easier
• School journeys normally less than
5Kms making cycling and walking a viable alternative.
• Changing perceptions and mobility behaviour at a young
age can lead to long-lasting impact
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What is the STARS accreditation scheme?
Primary Schools
• Schools awarded with Gold, Silver and Bronze
accreditation for activities and lessons promoting modal
shift to cycling and walking
• Standardised criteria for to achieve accreditation levels
• Allows schools & students to plan, resource & participate
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What is the STARS accreditation scheme?
Primary Schools
• BRONZE – School Signs Letter
of Commitment
• SILVER – Modal shift achieved
to cycling / walking
• GOLD - Five initiatives to promote safe cycling and
walking integrated into curriculum / class programme
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What is the STARS Peer-to-Peer scheme?
Secondary Schools
• Youth Travel Ambassadors appointed to act as cycling
champions, also acquiring new skills and confidence
• Students devise like-minded promotional campaigns
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What is the STARS Peer-to-Peer scheme?
Secondary Schools
• Local workshops led by STARS Advisers
• Youth Travel Ambassadors recruited and trained
• Design and delivery of initiatives
• Cycle challenges
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Results
• Primary Schools:
• 188 schools from 9 EU cities
• Accreditation levels after two years:– Gold = 20 schools
– Silver = 39 schools
– Bronze = 67 schools
• Secondary Schools
• 89 schools set up Youth Travel Ambassador Schemes
• 600 students appointed as Youth Travel Ambassadors
• 1,000 activities carried out
• 51,000 students involved in activities
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Impact
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Modal Share Average across 9 STARS Cities
CarBEFORE
Car AFTER
Bike BEFORE
Bike AFTER
Est Car KMs reduced p.a.(av journey 2.5km)
PrimarySchools
28% 26% 9% 12% 360,000 KM
SecondarySchools
11% 10% 3% 4% 270,000 KM
Join STARS Europe!
• The network continues!
• All new municipalities welcome
• Downloadable guides
• Set up your own programmes using our winning formula
and marketing tools
• http://starseurope.org/
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Further information
• STARS Coordinator
• LEPT - London European Partnership for Transport
• http://starseurope.org/
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Introduction to PTP-CYCLEUnlocking Urban Mobility Behaviour Change
Brussels
18 February 2016
Paul CURTIS
LEPT In-House Consultant19
Partners
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What is PTP?
• Tailored travel advice
• One to one conversation
• Open questioning
• Motivational
• Solutions specific to needs
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HouseholdsWorkplacesUniversities
In the Field
PTP Steps to Success
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Information & services
Bike training
Saddle and backpack covers
High visibility jackets
Maps and Journey Planning websites
Info on benefits of cycling: health, journey time
Mobile phone apps: routes and gamification
Tailored mobility guide per workplace
Services and tools: Bike repairs and maintenance
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Results
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Impact
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WorkplacePTPs
UniversityPTPs
ResidentialPTPs
In the FieldPTPs
Total PTPs delivered
8,500 17,000 14,500 7,300 47,300
Deliver your own PTPs
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Resource http://ptpcycle-europe.eu/resources Lang
PTP Planning Guide Scoping and segmenting a receptive target audience
PTP Champions Resource Pack
Provide your champions with the materials and guidance they need to enthuse!
EN, ES, SI, LV, NE
Motivational Interviewing techniques
Training resource on how to deliver successful travel advice conversation
Training Manualfor Fieldwork Staff
Equip local deliver teams with the necessary tools, approaches and skills to successfully implement a PTP programme
EN, ES, SI, LV, NE
PTP Methodologies: Residential, Workplace, University, In the Field
Guides give best practice processes involved in delivering 4 types of PTP programme, step by step, drawing from experiences in the project
EN, ES, SI, LV, NE
Further information
PTP-CYCLE Coordinator
LEPT - London European Partnership
for Transport
www.ptpcycle-europe.eu
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MOBI - behavioral change by serious gaming
Unlocking Urban Mobility Behaviour Change
Brussels 18 February 2016
General introductionSander Buningh – DTV Consultants
From5To4
Goal
A fun way to let employees
travel and work in a smarter
way, with the aim of having
20% less car traffic during rush
hours.
Of every 5 working days, 1 day
without car.“Tell me and I'll forget;
show me and I may remember;
involve me and I'll understand.”
From5To4
Why a mobility game?
• Smarter travelling and smarter working is being
introduced in many ways.
• Not many examples of presenting this as a
challenge.
• Gamification succesfull in other fields.
• Breaking habitual behaviour (and monitoring).
From5To4
EU project ‘MOBI’
Game environment is the smart (and fun) link
between people, information and alternatives.
From5To4
messages
rankingsprogress
dashboard
information
From5To4
Success factors
• Team spirit
• Freedom of choice
• Competition
• ‘Flow’ (ease, fun, design)
• Monitoring
• Autonomy
• It links to the ambitions,
goals and measures of
the organization.
From5To4
Benefit examples:
City of Eindhoven:
• 55 participants, 6mths, fuel saved: 6.000 euro
Verkeersonderneming:
• 26p, 4mths, 22% less rush hour trips by car
TNO Research Institute:
• 200p, 4mths, 4.000kg CO2 saved
Rotterdam School of Management:
• 30p, 4ths: 122.000 calories burned
From5To4
Lessons learned
• Recruitment: carrot we have, stick needed?
• Tool: continuous tool development
• Behaviour change: competition main driver MOBI
• Implementation: different strategies possible, best
experiences with ‘top down‘
From5To4
Break out sessions
• Effective changing behaviour elements
Jan Christiaens, Mobiel 21
• Motivation and ambition: recruitment approaches
Ina Karova, Energy Agency of Plovdiv
• From5To4 within local authorities
Leea CATINCESCU, ABMEE
• Best practices, results and policy recommendation
Joao Bernardino, TIS
From5To4
Information
• www.mobi-project.eu
• 6x country site, example http://www.f5t4.co.uk/
• Animated videos (https://vimeo.com/40157708)
Key note
Helmut PARIS
Traffic Psychologist
Flemish Ministry of Mobility and Public Works
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Helmut ParisTraffic Psychologist
Unlocking Urban Mobility Behaviour
Change: Joint Project Conference:
MOBI, PTP-CYCLE, STARS
Brussels, February 18th, 2016
Tapping into human
psychology
WHAT MAKES US CHANGE BEHAVIOUR?
THEORY OF PLANNED BEHAVIOUR (AJZEN 1988, 1991)
SOME KEY ASPECTS
1. Psychological theories=> explaining human
behaviour and offering indicators for change.
(‘evidence-based’ => ‘make use of it’)
2. Behavioural change => also a matter of intention
3. Self-efficacy => seems to be a very special factor
in generating behaviour
SUSTAINABILITY
Behavioural Change
for SustainableUrban mobility
SustainableBehavioural Change
for Urban mobility
?
HOW TO AFFECT SUSTAINABLE TRAVELBEHAVIOUR?
SOME RELEVANT POINTS
TRAVEL BEHAVIOUR
• very complex activity
• people have to process a lot of information
• route, signalisation, behaviour of other road users, …
• partially conscious
• route planning , timing, mode of traveling (e.g. by car, bus,
bike,…)
• but most of the time unconscious
• automatic behaviour such as using brakes, pushing the gas
pedal, also psychological information processes, …even
mode of traveling
• …
DETERMINANTS OF TRAVELBEHAVIOUR
travel behaviour
unconscious, automatically
contextual of socio-
ecological determinants
conscious, more
intentional behaviour
social cognitive determinants
Status of personal
control
Influence factors for
behaviour change
SOCIO-ECOLOGICAL APPROACH
• Background• environmental factors do have a significant effect on
human behaviour
=> achieving desirable behaviour by creating a traffic environment that is promoting sustainable mobility
• Basic theories:• Learning theory (incl.)
• Classical conditioning en reinforcement (Pavlov, 1927)
• Influence traffic behaviour via• Antecedents
• Consequences
SOCIAL-COGNITIVE APPROACH
• Background• Focus on social cognitive determinants of traffic
behaviour
• traffic behaviour: conscious / intentional • psychological behaviour theories to identify internal
cognitive variables and external social factors
=> creating sustainable traffic behaviour by building up the personal capacity of the road user.
• Basic theories:• Risk Homeostasis Theory (Wilde, 1982)
• Health Belief Model (Rosenstock, Strecher & Becker, 1994)
• Theory of Reasoned Action (TRA, Ajzen, 1980)
• Self-efficacy theory (Bandura)
• Theory of Planned Behaviour (TPB, Ajzen, 1988,1991)
CHANGING TRAFFIC BEHAVIOUR
Health psychology:
=> 3 strategies for preventive behaviour change:
1) Education/ sensitization Capacity building, transfer of knowledge and experience
2) Facilitation encouraging desirable behaviour
discouraging undesirable behaviour
3) Advocacy Enforcement/ legislation
Creating an environment that makes the undesirable behaviour
(almost) impossible
SUSTAINABLE BEHAVIOUR CHANGE
Desirable
behaviour
of road
users
Intervention
FACILITATION
EDUCATION
ADVOCACY
Intervention
strategies
Sustainable
mobility
Objective
Education
Engineering
Enforcement
Measurements
CONCLUSIONS
One problem => a mix of measures!
(e.g. a local safety problem of speeding: educational measure
combined with infrastructure and policy control)
Human behaviour – especially in road traffic – is
very complex.
Nobody is changing voluntary, whether one is
convinced.
Problems in mobility usually can not be solved with
one action!
Need for public support
SCENARIO 1:
What if ask you to change your behaviour?
“I ask you not to travel any more from home to
work by using the bike when the distance is
more than 15 km!”
…
…I’m the CEO of a company, you are my employee…
SCENARIO 2:
What if I ask you to change your behaviour?
“I’m asking you not to travel any more from
home to work by using the bike when the
distance is more than 5 km!
If you still want to use the bike I will ask you to
pay 1 Euro per day (for insurance, work
absenteeism caused by accidents)!”
…
SCENARIO 3:
What if I ask you to change your behaviour?
“I’m asking you not to travel any more from
home to work by using the bike at all!
It’s dangerous and I don’t like it.”
= > now,…. I’m not only asking you to change a behaviour,
I’m asking you to change your LIFESTYLE!!!!
CHANGING BEHAVIOUROF HUMAN BEINGS
needs:
1) RESPECT
2) EMPATHY
3) TIME
FACTORS THAT INFLUENCE THE ADOPTION OF NEW BEHAVIOUR
• Relative advantage
• Compatability
• Observability
• Simplicity
• Opportunity to try out
Helmut Paris
- Traffic Psychologist –
Flemish Ministry of Mobility and Public Works
Policy Divison of Traffic Safety
Koning Albert II-laan 20 bus 2
1000 Brussel
tel: 02/553.14.86
fax: 02/553.71.08
e-mail: [email protected]
THANK YOU!
Experts debate
Matthias VAN WIJNENDAELE
Cabinet of the Brussels Minister of Mobility and Public Works
Karen VANCLUYSEN
Secretary General, Polis Network
Stephan RENNER
Project Officer, EASME
Benedicte SWENNEN
Urban Mobility Officer, European Cyclists’ Federation
Neil SMITH
Senior Project Officer, Sustrans
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Coffee & Tea Break
14:30 - 15:00
Espace Belga – 1st floor
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Parallel sessions
15:00 – 17:00
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STARS PTP-CYCLE MOBI
Room
Zinneke
2nd floor
Room
Magritte
2nd floor
Room
Brel
ground floor
Coffee & Tea Break
17:00 - 17:30
Espace Belga – 1st floor
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Participants debate
Student Muhummad Amaan Mapara and teacher Usman Mapara, Tawhid Boys School
from STARS
Pedro Soares and Susana Cortez, ANA Aeroportos de Portugal
Commuters from MOBI
Wim DE SMET, mobility manager at SecurexChampion from PTP-Cycle
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Awards ceremony
18:00-18:30
Didier GAMBIER
Head of Department, EASME
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Meeting/Event Name
STARS
Award Ceremony
2016Joint Project Conference:
MOBI, PTP-CYCLE, STARS
18 February 2016
STARS Award Ceremony 2016
9 local partnersBielefeld, Brussels, Budapest, Edinburgh, Hackney, Krakow, Madrid,
Milan, Noord Brabant
STARS accreditation awards: Best Performing Primary
Schools
Pan-EU STARS YTAS awards ceremony: Best
Performing Secondary Schools / Winners of the Cycle
Challenge
17 winning schools
Madrid
CEIP Ermita del Santo & Colegio MontserratBest Performing Primary Schools Spain
Colegio ÁgoraBest Performing
Secondary School Spain
Bielefeld
MartinschuleBest Performing Primary School
Germany
Gesamtschule QuelleBest Performing Secondary School
Germany
Brussels
Maria BoodschaplyceumBest Performing School Belgium
Budapest
Kandó Téri Általános
IskolaBest Performing Primary School
Hungary
Békásmegyeri Veres
Péter GimnáziumBest Performing Secondary School
Hungary
Edinburgh
Nether Currie SchoolBest Performing Primary School
Scotland
Liberton High SchoolBest Performing Secondary School
Scotland
Hackney
St. Scholastica’s School Best Performing Primary School
England
Tawhid Boys SchoolBest Performing Secondary School
England
Krakow
Szkoła Podstawowa nr 1 im.
Komisji Edukacji NarodowejBest Performing Primary School
Poland
Gimnazjum nr 16 im. Króla
Stefana BatoregoBest Performing Secondary School
Poland
Milan
Scuola primaria
Pisacane e PoerioBest Performing Primary School
Italy
Scuola secondaria
MonteverdiBest Performing Secondary School
Italy
Noord Brabant
International School EindhovenBest Performing School Netherlands
Congratulations!!!
Martinschule, Bielefeld
Gesamtschule Quelle, Bielefeld
Maria Boodschaplyceum, Brussels
Kandó Téri Általános Iskola, Budapest
Békásmegyeri Veres Péter Gimnázium, Budapest
Nether Currie Primary School, Edinburgh
Liberton High School, Edinburgh
St Scholastica's Primary School, Hackney, London
Tawhid Boys School, Hackney, London
Szkoła Podstawowa nr 1 im. Komisji Edukacji Narodowej, Krakow
Gimnazjum nr 16 im. Króla Stefana Batorego, Krakow
CEIP Ermita del Santo, Madrid
Colegio Montserrat, Madrid
Colegio Ágora, Madrid
Scuola primaria Pisacane e Poerio, Milan
Scuola secondaria di primo grado Monteverdi, Milan
International School Eindhoven, Noord Brabant
Ratsgymnasium (Bielefeld)
Weiss Manfréd Szakközépiskola (Budapest)
Keleti Károly Szakközépiskola (Budapest)
Gayhurst Primary School (Hackney)
Stormont House School (Hackney)75