“Since care started, we have excellent...Petals Active Living Centres As part of our Petals...
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Transcript of “Since care started, we have excellent...Petals Active Living Centres As part of our Petals...
“Since care started, we have excellent service. Always punctual, friendly, and
never in a rush.”Son of a customer,
My Willows in Mid Devon
“My Willows team is very reliable and professional. The team has improved
my quality of life.”Customer,
My Willows in Melksham
My Willows home careOur local and dedicated My Willows teams are able to visit you
at a time that works for you. We believe a change in circumstance shouldn’t stop you from enjoying the things you love.
We deliver this service throughout the following areas; Somerset, Bath and North East Somerset, Dorset, Devon and Wiltshire.
Lifestyle packagesWe can provide a variety of care packages tailored to suit your lifestyle. Whether you would need it as a one-off or a regular
weekly occurrence, we can help:
Around the home
Personal care
Out and about
Hobbies
Companionship
Around the homeWe can support you around your home with domestic tasks, such
as cleaning, laundry and ironing, either as a regular arrangement or a one-off to help you get back into the swing of things.
Maintaining a healthy and nutritious diet is important for everyone, which is why we offer assistance with meal preparations. Likewise, if you would like some help with ordering your weekly shop online,
we can help with this.
Personal careKeeping clean and tidy is important to us all, which is why we understand that it can sometimes be hard to ask for help. Our
staff provide you with dignified and discreet support to help you get up, wash, shower or bathe. If you take medication, this is
also something we can help with, either as a prompt or providing further assistance.
Sometimes after a recent spell in hospital, it can be a bit harder to get back into everyday life at home; we can arrange a package
tailored to help you settle back in. Occasionally, during an illness or following an injury, our customers would like reassurance during the night. This is something we can arrange as a one-off or a regular arrangement until you are feeling
a bit more confident.We can also offer live-in care. Our carer will live with you in your
home which allows you to have tailored support, whenever you need it.
Out and aboutWe provide assistance with helping you to get out and about, whether that’s accessing medical appointments or attending
activities and groups in your local community. We can help you with your shopping, either on a weekly basis or as part of a larger event, such as Christmas or upcoming birthdays. It’s your choice whether we accompany you and we shop together, or
if you prefer, hand us the list and let us take care of it while you relax.
Are you an avid sports fan but struggling to get out? Let us know if you would like assistance with attending the latest match and we can not only transport you, but also provide company throughout.
HobbiesAre you a keen gardener, budding artist or home baker?
We appreciate that passion and interests are important to us all, which is why our teams are always happy to assist you with
pursuing yours. Whether your hobby requires getting out and about to a local club or simply means you’re looking for a chess partner or fellow card player, speak with your local My Willows
team about arranging some support. Our teams can also assist with technology, such as using the internet to connect with
family and friends using social media.
CompanionshipRegardless of age or ability, a bit of company goes a long
way and can greatly improve a person’s mood and wellbeing. Companionship can be as little or as much as you like from simply sharing a chat and memories over a cup of tea, to heading out for
the day or sharing a meal together. As well as trips out or company around your home, we can also provide respite and holiday support if your family or friends are
going away.
Benefits of My Willows:High quality care and support
We invest in the best! All our care staff are carefully selected, we pay above average wages and invest in their professional
development to ensure that our customers benefit from the best quality care.
Value for money
Choosing care in your own home can be significantly cheaper than moving to a care home.
Peace of mind
Friends and family members can rest assured that their loved one is safe, comfortable and looked after.
Flexibility
Our packages are tailored to individual requirements and can be changed and adapted.
Socialising
Customers have the increased opportunity to socialise, and get out and about in the community.
Live care records
Access to your live care records via an app. This enable users and relatives to view visit records, timings, notes and medication logs.
Not-for-profit organisation
We reinvest any profits back into our services, benefitting our staff and customers.
Increased independence
We are proud to enable our customers to stay independent in their own homes for longer.
Recommendations
Don’t take our word for it; see what our customers have to say. We encourage our customers and their families to review their service
on the independent website homecare.co.uk
Next stepsIf you or someone you know could benefit from some support, call us now and we would be happy to talk you through your options
and the next steps.
When you first get in touch, we will arrange a member of your local team to visit you to carry out an initial assessment with you, and
family or friends, to identify the best support for you.
One hour free trialYou can try us out for free, to see how My Willows can
benefit you, with no obligation to sign up. Terms and Conditions apply.
Please ask for details.
Contact My Willows and start living your life the way you want to.We have a friendly, knowledgeable team who would love to guide
you through any queries you may have.
Call: 0800 0902 363Email: [email protected]
Visit: www.mywillows.org.uk
Excellent service by competent, caring and friendly staff. It’s been great to have an allotted time that meets my
husband’s many needs.
Having My Willows help each day makes our lives less stressful in a
difficult situation.Wife of a customer,
My Willows in Street and Glastonbury
My Willows is part of the Somerset Care Group. We also offer other support services:
Somerset Care care homesOur homes provide day care, respite stays, Petals dementia care,
residential, nursing and end of life care.
The Halcon CentreOutstanding physical disabilities respite centre.
Petals specialist dementia careOur specialist dementia care service is called Petals and ensures
our customers living with dementia receive the best possible care, whether this is within their own homes or in one of our care homes.
Petals Active Living CentresAs part of our Petals service, we also have Petals Active Living
Centres providing a specialised day care service supporting people to live well with dementia.
RealiseSupporting people with learning disabilities and complex needs to
live an independent life.
If you or someone you know could benefit from any of these services please contact us. We have a friendly, knowledgeable team
who would love to guide you through any queries you may have.
0800 8174 [email protected]
www.somersetcare.co.uk
Realise
“I live with my grandfather, so I see first hand the care he receives. Nothing is too much trouble and as an “interfering relative” who wants the absolute best for him...they certainly tick all the boxes.
They have all made his life much happier, but also mine, and given me the ability to relax and stop worrying about my grandfather’s welfare. Can’t recommend My Willows enough, 100% the best
service provider I have found.”
Granddaughter of a customer, My Willows in Melksham
