Annual Report 2008/2009

Presentation for Select Committee on Public Enterprises

28 Oct 2009

Introduction• Mandate• Structure• Council regulatory projects• Operations

– Licensing– Markets and Competition– Engineering & technology– Consumer Affairs– Legal & CCC– Communications &International Relations– Human Resources– Administration– Information technology & services– Finance

Mandate

• ICASA Act• EC Act• Postal Services• Constitution• PAJA• PFMA

Structure

• Chairperson• Council -7• CEO• General Managers -9• Senior Managers – 15• Managers – 39• General Staff 261

TOTAL STAFF : 335

5

ICASAMandate

Strategy 2009 - 2012

Liberalisation

Develop Integrated ICASA Implementation Plan

Strategic Goals

Plan Project Resourcing & Governance

Engage Stakeholders and Implement Plan

ICASA Corporate Scorecard & Measurements

RegulatoryCertainty

StrategicAlignment

ServiceDelivery

Business Intelligence

Operational Goals

Council Regulatory Projects

• Licensing : Major accomplishment

• Licence Conversion – 96 Class Community

– 3 Class Low Power Sound Broadcasting

– 1 Class Community TV

– 13 Individual Commercial Sound Broadcasting

– 1 Individual Subscription Broadcasting

– 1 Individual Commercial Free to Air

– 3 Individual Public Broadcasting

– 18 Public Sound

– 534 Individual ECS &ECNS

– Spectrum licences

Licensing : Published Regulations

• Licence fees

• Licensing process and procedures

• Licence exemptions

• SAPO licence

Markets and competition

• Regulations– Development of a competition framework– Development of Must Carry Regulations (Subscription services)– Universal Service & Access Fund– Digital Migration– National Elections regulations– Draft Advertising regulations– Unreserved Postal Services

Engineering and Technology

Regulations

• Draft Radio Frequency Plan• Radio Frequency Identification regulations• Findings document on High Demand

Frequencies• Draft Terrestrial Broadcasting Frequency Plan

Consumer Affairs

Regulations

• End User Subscribers Service Charter

• Regulation on conveyance of mail

• E-rate

• 112 Emergency

Operations

Licensing :

Licensing of USALS : 25 licences

Trial licences for Digital Migration

Registration of Courier Companies in the unreserved postal services

Compliance

Monitoring in all provinces

Customer care standards

Postal Delivery point rollouts

Postal infrastructure roll-out

Operations(cont...)

Competition and market analysis

Filed 36 Interconnection agreements

Economic Analysis

Telkom tariff regime

Postal tariff regime

COA/CAM

Processed Numbering Applications

Discussion paper on def of Universal service & access

Postal market study

Engineering and Technology

• Radio Frequency spectrum management

• Radio frequency spectrum licensing

• Processed 6089 new applications

• Processed 39658 renewals

• 2053 new type approval applications of which 1826 were licensed and renewed 1411

Consumer Affairs

• Processed 2155 complaints (incl. billing, faulty handsets, no. portability, postal)

• Conducted public education and awareness road shows

• Est. of consumer representative forum

• Monitoring of Consumer protection regulations

Consumer Affairs (contd)

Legal Division

• Litigations on non-regulatory matters (1)• Litigations on labour matters (2)• Litigation regulatory matters (13)

Communications and International relations

• International Telecommunications Union• Universal Postal UnionPU• PAPU• CRASA• SAPRA• SABA• Assoc of African Regulators

ADMINISTRATION

• Developed administration Business Processes

– Registry

– Security & Access Control

– Asset Management– Record & Document Management

HUMAN RESOURCES

• Total staff: 335 with – 57% Males, 84 PDI, 6 Differently-abled

• Filled 58 out of 59 vacancies

• Revised Employee relations policies– Overtime– Remuneration– Employee Studies Assistance Scheme– Disciplinary code and procedures

INFORMATION &TECHNOLOGY

• Implemented Mimecast email management service (security & corporate identity)

• Implemented firepass remote access • Provided IT infrastructure for training room• Updated a DATA Recovery Plan• Implemented and Asset Tracking system for

computers• Established a Rightfax solution

FINANCE, RISK & AUDIT

• Total budget: 247 million

• No qualified report from Auditor General

• Corrective Action: internal controls– An internal audit function has been set-up

to co-ordinate operational and financial units

EnkosiSiyabonga

Re a lebogaBaie Dankie

Thank you

Q & A