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A
LIVE RESEARCH REPORT
ON
MARKETING STRATEGIES OF AIRTEL
Submitted towards partial fulfillment
Of
Master of business management
2011-2013
(Rajasathan Technical University)
Submitted To: Submitted By:
Dr Disha Mathur Ankit Singhvi
Assistant Professor M.B.A 4th sem
Advent Institute of Management Studies
Udaipur
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DECLARATION
Ihereby declare that research report entitledMARKETING
STRATEGIES OF AIRTEL submitted for the partial fulfillment of the
requirements for the award of Master of Business Administration
is the outcome of original study undertaken by me and the has not
formed the basis for the award of any degree, diploma or any
other similar title.
Date: (Name & Sign.Of Student)
Place:Udaipur ANKIT SINGHVI
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ACKNOWLEDGEMENT
I express my sincere thanks to my project guide , Dr Disha Mathur, Assistant Professor,
M.B.A. for guiding me right from the inception till the successful completion of the
project. I sincerely acknowledge him for extending their valuable guidance, support for
literature, critical reviews of project and the report and above all the moral support he
had provided to me with all stages of this project.
I would also like to thank Dr. Dipin Mathur, Coordinator,M.B.A. and the supporting staffof the M.B.A. Department, for their help and cooperation throughout our project.
(Signature of Student)
ANKIT SINGHVI
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PREFACE
Acceptance of New challenge makes the path for future success
Today companies must urgently and critically rethink their business mission and
marketing strategies. Instead of operating in a market place of fixed and known
competition and stable customer preferences, today companies work in war zone of
rapidly changing customer/competitor technological advance, new law, managed trade
policies and diminishing customer loyalty.
Company considers the fact that today customer face a plenitude of product every
category. Consider that customer exhibit varying and diverse requirement for product
service combination and prices.
In the face of their vast choices, customer will gravitate to the offering that best meet
their individual needs and expectation.
Therefore it is not surprising that todays winning companies are those who succeed
best in satisfying indeed delighting, their target customer. If they cant bring something
special to get market.
They will not last long. These companies are market. They will not last long. These
companies are market focused and customer driven. They pay extreme attention to
quality and service to meeting and even exceeding customer expectation.
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EXECUTIVE SUMMARY
The project is an extensive report on how the Airtel Company markets its strategies and
how the company has been able in tackling the present tough competition and how it is
cooping up by the allegations of the quality of its products.
The report begins with the history of the products and the introduction of the Airtel
Company. This report also contains the basic marketing strategies that are used by the
Airtel Company for technology, promotion policy, advertising, collaboration, future
prospect and government policies.
The report includes some of the key salient features of market trend issues. In todays
world of cutthroat fierce competition, it is very essential to not only exist but also to excel
in the market. Todays market is enormously more complex. Hence forth, to survive in
the market, the company not only needs to maximize its profit but also needs to satisfy
its customers and should try to build upon from there.
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TABLE OF CONTENTS
S No. Topic Page No.
1 Introduction to the Industry 1
2 Introduction to the Organization 23
3 Research Methodology 47
Objectives of the study
Sampling Methodology
Statement of the problem
Need of the study
Limitations of the study
Scope of the study
4 Data Analysis and Interpretation 53
5 Facts and Findings 70
6 SWOT Analysis 72
7 Conclusion 74
8 Recommendation and Suggestions 77
Appendix 80
Bibliography 85