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Andersen Corporation – 2015 GRI G4 index 1 GENERAL STANDARD DISCLOSURES Strategy and Analysis REF. DESCRIPTION LINK RESPONSE/NOTES OMISSIONS G4-1 Statement from the most senior decision maker Link G4-2 Key impact, risks and opportunities Link Organizational Profile REF. DESCRIPTION LINK RESPONSE/NOTES OMISSIONS G4-3 Name of organization Andersen Corporation. G4-4 Primary brands, products and services Andersen Corporation (Andersen) manufactures windows, patio doors and storm doors under multiple brands, including the following: Andersen®, Renewal by Andersen®, Weiland®, EMCO®, American Craftsman® and Silver Line®. G4-5 Location of headquarters Bayport, Minn. G4-6 Countries in which organization has significant operations United States and Canada. G4-7 Nature of ownership and legal form Privately owned. G4-8 Markets and sectors served Building products markets in United States, Canada and some international. G4-9 Scale of the organization 17 manufacturing facilities; more than $2 billion in sales. G4-10 Number of employees 10,620. G4-11 Employees covered by collective bargaining agreements 16.7 percent of total employees are covered by a collective bargaining agreement. G4-12 Organization’s supply chain Link Andersen receives materials, principally for use in fabricating and assembling windows and doors. Andersen has approximately 380 direct material suppliers providing glass, wood,
Transcript of Andersen Corporation – 2015 GRI G4 index
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GENERALSTANDARDDISCLOSURES
StrategyandAnalysisREF. DESCRIPTION LINK RESPONSE/NOTES OMISSIONSG4-1 Statementfromthemostseniordecision
makerLink
G4-2 Keyimpact,risksandopportunities Link
OrganizationalProfileREF. DESCRIPTION LINK RESPONSE/NOTES OMISSIONSG4-3 Nameoforganization AndersenCorporation. G4-4 Primarybrands,productsandservices AndersenCorporation(Andersen)
manufactureswindows,patiodoorsandstormdoorsundermultiplebrands,includingthefollowing:Andersen®,RenewalbyAndersen®,Weiland®,EMCO®,AmericanCraftsman®andSilverLine®.
G4-5 Locationofheadquarters Bayport,Minn. G4-6 Countriesinwhichorganizationhas
significantoperations UnitedStatesandCanada.
G4-7 Natureofownershipandlegalform Privatelyowned. G4-8 Marketsandsectorsserved BuildingproductsmarketsinUnited
States,Canadaandsomeinternational.
G4-9 Scaleoftheorganization 17manufacturingfacilities;morethan$2billioninsales.
G4-10 Numberofemployees 10,620. G4-11 Employeescoveredbycollectivebargaining
agreements 16.7percentoftotalemployeesarecoveredbyacollectivebargainingagreement.
G4-12 Organization’ssupplychain Link Andersenreceivesmaterials,principallyforuseinfabricatingandassemblingwindowsanddoors.Andersenhasapproximately380directmaterialsuppliersprovidingglass,wood,
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thermoplastics,hardware,industrialcoatings,sealants,grilles,screens,andinsulatedglassspacersystems.94%ofsuppliersareintheUnitedStates;2.2%ofsuppliersareinMexico;3.3%ofsuppliersareinAsia;and0.5%ofsuppliersareinEuropeorRussia.Andersen’sdirectmaterialsuppliersarebestdescribedasOEMSuppliers.In2015,Andersenspent$872milliondollarswithdirectmaterialsuppliers.Themajorityofoursuppliersuseahighpercentageofautomation,withmanuallaborsupportingoperationswherenecessary.
G4-13 Changestoorganization’sstructure,ownership,orsupplychain
Nomajorchangesin2015.
G4-14 Precautionaryapproach Andersenhasnotformallyadoptedtheprecautionaryapproachorprinciplewithinourorganization.PleaseseeG4-PR1formoreinformationabouthowwemitigatehumanhealthandsafetyrisksinourproductdevelopmentprocess.
G4-15 Economic,environmentalorsocialcharters,principlesorotherinitiatives
Link AndersenwasoneofthefirstcompaniesinthewindowanddoorindustrytoreceiveForestStewardshipCouncil®(FSC®)chain-of-custodycertification.Thiscertificationmeansthatwood-basedcomponentsaresourcedfromforeststhataremanagedaccordingtoFSCcriteriatoproducewoodwhilemaintainingthebiodiversityoftheforest.
G4-16 Membershipsofassociationsoradvocacyorganizations
Andersenisamemberofthefollowingassociations:(1)U.S.GreenBuilding
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Council(USGBC);(2)WindowandDoorManufacturersAssociation(WDMA);(3)NationalFenestrationRatingCouncil(NFRC);(4)EnvironmentalProtectionAgency(EPA)SmartWay;(5)AlliancetoSaveEnergy;(6)ASTMInternational;(7)EnvironmentalInitiative;(8)MinnesotaWasteWise;(9)NationalAssociationofCorporateDirectors;(10)GreaterMSP;(11)FenestrationManufacturersAssociation(FMA);(12)InternationalCodeCouncil(ICC);(13)AmericanArchitecturalManufacturersAssociation(AAMA);(14)TheJointCenterforHousingStudiesatHarvardUniversity;(15)ForestStewardshipCouncil;and(16)MinnesotaSustainableGrowthCoalition.
IdentifiedMaterialAspectsandBoundariesG4-17 Entitiesincludedintheorganization’s
consolidatedfinancialstatements ThisreportcoversallAndersencorporateownedandleasedfacilitiesinNorthAmerica.
G4-18 Processfordefiningreportcontentandaspectboundaries
Link
G4-19 Materialaspectsidentifiedinthedefiningreportcontentprocess
Link
G4-20 Aspectboundarywithintheorganization Link G4-21 Aspectboundaryoutsidetheorganization Link G4-22 Restatementofinformation Our2014CorporateSustainabilityReport
inadvertentlyomitted“EMCO®”fromdisclosureG4-4:PrimaryBrands,ProductsandServices.Ithasbeenaddedabove.
G4-23 Changesinscopeoraspectboundariesfrompreviousreports
None.
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StakeholderEngagementG4-24 Stakeholdergroupsengagedby
organizationLink
G4-25 Basisforidentificationandselectionofstakeholderstoengage
Link
G4-26 Approachtostakeholderengagement Link
G4-27 Keytopicsandconcernsraisedthroughstakeholderengagement
Link
ReportProfileG4-28 Reportingperiod 2015 G4-29 Dateofmostrecentpreviousreport AndersenCorporation’s2014Corporate
SustainabilityReportwaspublishedonJuly23,2015.
G4-30 Reportingcycle 12month,calendaryear. G4-31 Contactpointforquestions ElizaClark,DirectorofSustainabilityand
G4-32 Inaccordanceoption Link G4-33 Externalassurancepolicy Link
GovernanceG4-34 Governancestructure AndersenCorporationisaprivatelyheld
company.ThechiefgoverningbodyistheBoardofDirectors,whichischairedbyJayLund,ChairmanandChiefExecutiveOfficer,andincludesoneotherexecutive.Inaddition,the13-personboardincludesnineindependentdirectorsandtwoAndersenfamilydescendants.Allshareholdersareinvitedtoparticipateintheannualmeeting.
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EthicsandIntegrityG4-56 Organization’svalues,principles,standards
andnormsofbehaviorandmechanismsforseekingadvice
Link AtAndersen,wecontinuallystrivetodotherightthing,therightway,attherighttimeandfortherightreason.EveryemployeeisexpectedtofollowtheguidelinesoutlinedinourCodeofEthicalBusinessConduct.OurCodereinforcestheimportanceofmaintainingstrongrelationshipswitheveryonewhohasastakeinoursuccess.
SPECIFICSTANDARDDISCLOSURES
Category:EconomicREF. DESCRIPTION LINK RESPONSE/NOTES OMISSIONSDMA DisclosureofManagementApproach Link
G4-EC2 Financialimplicationsandrisksduetoclimatechange
Link Climatechangehasnotyetbeenidentifiedasakeyfinancialrisktoourbusiness.However,asasignatorytotheCeresClimateDeclaration,werecognizethatclimatechangeposesfinancialriskstoindustriesandregionsaroundtheworld.Wewillcontinuetomonitorthisriskanditsbusinessimplicationsaspartofourriskassessmentprocess.
G4-EC7 Developmentandimpactofinfrastructureinvestmentsandservicessupported
Link $3,448,825
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Category:EnvironmentalEnergy
REF. DESCRIPTION LINK RESPONSE/NOTES OMISSIONSG4-EN3 Energyconsumedwithintheorganization Pleaseseechartbelow.
G4-EN5 Energyintensity Pleaseseechartbelow. G4-EN6 Reductionofenergyconsumption Pleaseseechartbelow.
Transportationaccountsfor66percentofdirectenergyandtheremaining34percentisforheating.
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WaterG4-EN8 Totalwaterwithdrawalbysource Pleaseseechartbelow.
G4-EN9 Watersourcessignificantlyaffectedbywithdrawalofwater
Waterusageincludeson-sitewellsandmunicipalwatersuppliedtofacilities.OurBayport,MN,facilityislocatedadjacenttotheSt.CroixRiver.
G4-EN10 Percentageandtotalvolumeofwaterrecycledandreused
8.29percentofwateriscurrentlyreused.Allextruderprocesswatersystemsuseclosedlooprecirculatingtominimizewateruse.
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EmissionsG4-EN15 DirectGHGemissions(Scope1) Pleaseseechartbelow.
G4-EN16 IndirectGHGemissions(Scope2) Pleaseseechartbelow.
G4-EN19 GHGreductions Pleaseseechartbelow.
G4-EN21 NOx,SOxandothersignificantairemissions
Pleaseseechartbelow.
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EffluentsandWasteG4-EN23 Totalweightofwastebytypeanddisposal
method Pleaseseechartbelow.
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ComplianceG4-EN29 Finesandsanctionsfornon-compliance
withenvironmentallawsandregulations InJuly2015,CustomPultrusions,Inc.
(CPI),asubsidiaryofAndersenCorporation,reachedanagreementwithOhioEnvironmentalProtectionAgency(EPA)toresolveregulatoryissueswiththestate,includingpaymentof$71,200asapenaltyand$17,800asacontributiontowardasupplementalenvironmentalproject.Theissuesinvolvedinspection,recordkeepingandreportingrequirements,aswellasequipmentdesigntominimizeemissionsfromthefacility’sfiberglasspultrusionlines.AndersenandCPIworkedwithEPAtodesignandimplementimprovedemissionsystems.CPIhascorrectedallissuesaddressedintheagreement.
TransportG4-EN30 Significantenvironmentalimpactsof
transportingproductsandothergoodsandmaterials
Pleaseseechartbelow.
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ProductsandServicesG4-EN27 Extentofimpactmitigationof
environmentalimpactsofproductsandservices
Link
Category:SocialEmployment
REF. DESCRIPTION LINK RESPONSE/NOTES OMISSIONSDMA DisclosureofManagementApproach Link G4-LA5 Percentageoftotalworkforcerepresented
informaljointmanagement–workerhealthandsafetycommitteesthathelpmonitorandadviseonoccupationalhealthandsafety
Morethan99percentofourenterpriseoperationsworkforceisrepresentedbysitesafetycommitteesthatengageinacollaborativeeffortwithmanagementandproduction,maintenanceandwarehousingassociatestoidentify,evaluate,andcontrolworkplacehazards.Safetycommittee
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membersparticipateinavarietyofactivitiestopromoteandimproveworkplacesafety,includingsitesafetyauditingtoidentifyandaddressunsafeactsandconditions;attendanceatregularlyscheduledcommitteemeetings;reviewinginjurydatainanefforttoidentifytrendsanddeterminecorrectiveactions;andongoingsafetyawarenesscommunicationsregardingworkplacehazardsandprocedures.
G4-LA6 Typeofinjuryandratesofinjury,occupationaldiseases,lostdaysandabsenteeism,andtotalnumberofwork-relatedfatalities,byregionandbygender
In2015,ouryear-endenterpriseincidentratewas3.18,andtheenterpriselostworkdaysratewas38.42.Therewerezerowork-relatedfatalities.
Ourdatacollectionsystemsdonotcurrentlyallowustotrackincidentsbyregionorgender.
G4-LA7 Workerswithhighincidenceorhighriskofdiseasesrelatedtotheiroccupation
Link Wearenotawareofanyworkerswithhighincidenceorhighriskofdiseasesrelatedtotheiroccupation.PleaseseetheSafetyandEmployeeHealthandWellnesssectionsofourreportformoreinformationabouthowweareworkingtodecreasehealthrisksforemployeesoverall.
G4-LA10 Programsforskillsmanagementandlifelonglearningthatsupportthecontinuedemployabilityofemployeesandassistinmanagingcareerendings
OurLearning&Developmentprogramsinclude:EmployeeDevelopment
• TalentPlanning• FormalizedCareerPlanningand
IndividualDevelopmentPlanning• CareerLadderfocusedonbuilding
engineeringcareerpathsTraining
• LeadershipProgrammingbylevel:LeadershipbyAndersen,FoundationsandExplorations
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• Functionalleadershipforums• Skill-buildingworkshopsonchange
management,team-building,andcoachingforleadersandemployees
• EthicsEducationprograms• Targetedperformanceconsultation
andtrainingforspecificemployeegroups
• Orientationandonboardingprogramsfornewemployees.
Wealsoofferoutplacementandtransitionservicestoaidincareertransition.
G4-LA12 Compositionofgovernancebodiesandbreakdownofemployeesperemployeecategoryaccordingtogender,agegroup,minorityandotherdiversityindicatorswhererelevant
Ourworkforceisapproximately33.5percentminorityand66.5percentnon-minority;29.1percentfemaleand70.9percentmale;3.1percentresideinCanadaand96.9percentresideinUnitedStates;15%ofemployeepopulationisunder30yearsold,47%isbetween30and50,38%isover50.
SUB-CATEGORY:HUMANRIGHTS
ChildLaborG4-HR5 Childlabor Andersenupholdsindividualhumanrights
inallofoperations,andweexpectthesamefromallofourbusinesspartners.Thismeansprovidingreasonableworkinghoursandfairwages,andpromotingthehealthandsafetyofeveryonewhoworksonourbehalf.Wevisitstrategicmaterialsuppliersinourextendedsupplychainonanannual
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basistoreviewworkingconditions,environmentalandhumanresourcespractices.Andersenhasazero-tolerancepolicyfortheuseofchildorforcedlabororhumantraffickingpractices.Wewillnotknowinglydobusinesswithsubcontractors,vendorsorotherbusinesspartnerswhoviolatethesepractices.
ForcedorCompulsoryLaborG4-HR6 Forcedorcompulsorylabor PleaseseeG4-HR5above.
Anti-corruptionG4-SO1 Percentageofoperationswith
implementedlocalcommunityengagement,impactassessmentsanddevelopmentprograms
Formedin1997,theAndersenCommunityAdvisoryCommittee(CAC)providesanopportunityforBayport,MNcommunitymemberstoregularlyhearfromAndersenonourmanufacturingpractices.TheworkoftheCACisbasedonaStakeholderInvolvementPlan.TheCACrepresentsabroadbaseofstakeholders,includingrepresentativesofBayport,Minnesotaresidents,businessesandCityCouncil;BaytownTownshipresidentsandboard;Andersenemployees,WashingtonCounty(Minnesota)Commissioner;environmentalgroups;andat-largemembers.
G4-SO3 Numberofoperationsassessedforrisksrelatedtocorruption
Annually,representativesfromallAndersenbusinessdivisionsandmanufacturingsitesarerequiredtocertifythattherehavebeennoknownviolations
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ofAndersen’sCodeofEthicalBusinessConduct.
G4-SO4 Communicationandtrainingonanti-corruptionpoliciesandprocedures
Link AllAndersenemployeeswhohavenetworkaccessarerequiredtotakeanonlinetrainingcoursethatprovidesinformationaboutthecompany’sCodeofEthicalBusinessConduct,includinginformationabouthowtopreventcorruption.TheCodeisavailableonthecompanyIntranetandisdistributedtonewemployeesaspartoforientation.
G4-SO5 Confirmedincidentsofcorruptionandactionstaken
None.
G4-SO6 Totalvalueofpoliticalcontributionsbycountryandrecipient/beneficiary
Andersendoesnotdonatefundstopoliticalpartiesorcandidates.
SUB-CATEGORY:PRODUCTRESPONSIBILITYREF. DESCRIPTION LINK RESPONSE/NOTES OMISSIONSG4-PR1 Productsandservicesassessedforhealth
andsafetyimpacts Pleaseseechartbelow.
G4-PR5 Resultsofsurveysmeasuringcustomersatisfaction
Customersatisfactionmeasuresincludeinteractivevoiceresponse(IVR)surveyspresentedtoconsumerscallingourcustomercontactcenters,onlinesurveyspresentedonourpartsstore(parts.andersenwindows.com),in-homeservicecustomersurveysandextensivehomeownersurveyspresentedtoallRenewalbyAndersencustomers.Satisfactionwithrep/in-homeexperiencepertainingtoAndersenservicejobs–95.3%(satisfiedandverysatisfied).Overallcustomersatisfaction–90.6%(satisfiedandverysatisfied).
G4-PR7 Totalnumberofincidentsofnon- AndersenCorporationisunawareofany
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compliancewithregulationsandvoluntarycodesconcerningmarketingcommunications
finaldeterminationenteredagainstitofnon-compliancewithanyapplicableregulationsorvoluntarycodesrelatedtomarketingcommunications.
G4-PR9 Monetaryvalueofsignificantfinesfornon-compliancewithlawsandregulationsconcerningtheprovisionanduseofproductsandservices
AndersenCorporationisunawareofanysignificantfinefornon-compliancewithlawsandregulationsconcerningtheprovisionanduseofourproductsandservices,andthereforehasnomonetaryvaluetoreportforthiscategory.
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ProductsandServicesAssessedforHealthandSafetyImpacts
LifeCycleStage AssessedforImprovement
Processes Estimated%ofProductPortfolio(byVolume)
Developmentofproductconcept
Yes ProductconceptsareassessedduringtheAndersenProductDevelopmentProcess(PDP)andTechnologyGateProcess.
50%ofportfoliohasgonethroughPDP;100%ofnewproductsgothroughPDP.
Certification Yes ProductsaretestedbyindependenttestinglabsfollowingindustrystandardsandarecertifiedbyWDMAandNFRC.
98%arecertified.
Manufacturingandproduction
Yes HealthandsafetypracticesaremanagedandcontinuallyimprovedaspartofcorporateandlocalAndersensafetyprocedures.
100%aremanufacturedinaplantwithsafetyprocedures.
MarketingandPromotion
Yes MarketingandpromotionalmaterialsarereviewedbytheLegalDepartmenttoconfirmthattheproperandsafeuseoftheproductisdepictedwhenshown.
100%ofexternalmarketingmaterialsarerequiredtobereviewedbytheLegalDepartmenttoconfirmthatproductperformanceanduseisproperlyportrayed.
Storagedistributionandsupply
Yes HealthandsafetypracticesaremanagedandcontinuallyimprovedaspartofcorporateandlocalAndersensafetyprocedures.
100%aredistributedfromafacilitywithsafetyprocedures.
Useandservice Yes ProductsareassessedusingtheAndersenProductReviewMethodology.
50%ofportfoliohasgonethroughataskhazardanalysis(THA);100%ofnewproductsrequireaTHA.
