Amplexor Customer Experience Management seminar presentation Damien Dewitte
Amplexor liferay mini semar etex case
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Transcript of Amplexor liferay mini semar etex case
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Case: Etex
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18,000 employees 105 companies 45 countries 20 languages 6 divisions
1 GROUP
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We need to share information and knowledge across the different companies in the group!
The solution must be flexible enough to allow
new companies to join the group!
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Corporate - About Etex - Who’s who - Announcements
Division - Division info - Announcements
Company - Working At… - Tools - Announcements
Organisation overview
Etex Corporate
…
…
AMEA EBM West LatAm
Promat Belgium espresso.promat-belgium.be
Creaton espresso.creaton.com
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Communities
- Discussion forum
- Info pages
- Events calendar
- Document Library
ANYBODY can create a community on ANY subject
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People
Similar to Facebook and LinkedIn
- Connect with friends/colleagues
- Post status updates
- Comment to posts
- Share images/documents
- Chat
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Demo
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Agile approach
Impact was underestimated by the client Difficult to organize within such a large multinational group Input from too many users, too many companies, which led to a lot of scope changes
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Standard Liferay
Lots of out-of-the-box components available => use them Standard components, different presentation Flexible Development API
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Complex permissions
Advanced out-of-the-box permission settings Complex custom permission implementation possible Pluggable architecture
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Liferay backend
Seems to be more for technical oriented users Backend-users need minimal training
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Liferay maturity
Liferay is becoming a mature product Growth to maturity comes with some minor bugs Very good Liferay support which managed to solve +90% of the bugs within 48 hours
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Conclusion
Best choice if you have a mix of Content Management, Document Management and Social Collaboration Liferay is a good choice for a phased approach Portlets offer a flexible way to restructure the content of the pages completely without any code changes Liferay can be used for public website, intranet, … on one installation, without additional license costs