Alice Lee(647) 267-1423 Toronto, Canada alice.t.lee@gmail.com https://ca.linkedin.com/in/alicetlee

Career Objective

To obtain a Scrum Master / Project Manager position

Experience Summary

Project Management Experience Scrum Master Experience Project & Business Three (3) years of Project

Management experience Exceptional project budget and

timeline estimation skills Exceptional organization,

coordination and time management skills

Excellent communication skills Hand-on experience of creating

Project Charter and status reports

Three (3) years of Scrum Master experience

Nine (9) years of experience of Software Development Lifecycle (SDLC) using Agile methodologies

Exceptional conflict resolution skills Excellent experience of facilitating

Agile ceremonies (stand-ups, demo, retrospectives, grooming and planning)

Participated in Dodd Frank Project

Knowledge of EMIR Knowledge of capital markets

products including OTC and Derivatives

Computer Proficiencies

Languages VBA, SQL, PL/SQL, Java, ASP, JavaScript, VBScript, HTML, CSS, XML, PHP, FPMLSoftware MS Office (Word, Excel, PowerPoint, Outlook, Visio), IIS, Visual Studio, Beyond Compare,

HPQC, JIRA, Balsamiq, Confluence, SharePoint, Microsoft Team Foundation Server (TFS), SQL Server Management Studio

Database Oracle, MS Access, SQL ServerOperating System Windows (9x, NT, ME, 2000, XP, 7)

Professional Experience

May 2016 – Present Scrum Master / Project Manager / Sr. Business System Analyst (Contract), Trading Compliance IT, RBC Capital Market, Toronto, ON

Collaborate, facilitate, lead and coach a scrum team of 11 responsible for developing Registration Surveillance System. Facilitate scrum ceremonies (daily stand-ups, demos, grooming, retrospectives, and planning) Empower the team to self-organize and grow cross-functionality Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs Enable the scrum team to meet sprint goals by understanding and removing any impediments Manage the lifecycle of code development, from ideation to sprints to deployment Coordinate and manage code releases Track and communicate team velocity, sprint/release progress, resource availability Teach the team to create clear and concise epics/user stories Create project timeline and budget estimation based on stakeholder’s inputs Prepare monthly project status reports for Steering Committee meetings Coach junior BSA for requirement gathering and documentation Document Minimal Viable Product (MVP) for different system features

Aug. 2014 – Nov. 2015 Sr. Business Analyst (Contract) – Scrum Master, Wholesale Banking, CIBC, Toronto, ON Acted as a Scrum Master for guiding the planning and tracking daily development activities of Structured Note Engine project during its transition from Waterfall to Agile methodologies. Involved in project management tasks

Facilitated sprint planning, daily stand-up meetings, planning, grooming, demos, and retrospectives

Alice Lee(647) 267-1423 Toronto, Canada alice.t.lee@gmail.com https://ca.linkedin.com/in/alicetlee

Collected backlogs, created sprints, managed burn down charts, and facilitated daily scrums as well as creating user stories and task items in TFS and JIRA

Enabled the scrum team to meet sprint goals by understanding and removing any impediments Coordinated UAT & Production releases and managed project team resource utilization Performed demos to users, executives and Senior VP’s at the bank Worked closely with Senior Project Manager for creating Project Charter and monthly project status reports Documented test plans and test cases; performed detailed testing in SIT and UAT environments Conducted stakeholder Joint Application Design (JAD) sessions and facilitated meetings with project team Wrote Business Requirements Documentation (BRD) with high level solution including data and process flows

then obtained sign-off from business to enable project execution Translated requirements into System Requirements Documentation (SRD) Created data mapping and investigated system issues using MS Excel and writing SQL queries in SQL Server

Management Studio for extracting data

Dec. 2012 – Aug. 2014 Sr. Business Analyst (Contract), TAG Derivative Products, Scotia Capital, Toronto, ONAccountable for multiple projects and acted as BA lead / Project manager for SmartStream GL system

Conducted stakeholder Joint Application Design (JAD) sessions and facilitated meetings with project team for Smartstream GL system

Wrote Business Requirements Documentation (BRD) and translated requirements into System Requirements Documentation (SRD)

Planned for project timeline, collected service details (team responsibilities, resource needs, and time for completion) and price quotes from different technology teams and vendor for Smartstream General Ledger system upgrade and Accounts Payable project estimates as well as negotiated with vendor for project price quotes

Built trade reconciliation tools using MS Excel, MS Access, SQL and VBA that successfully reduced 80% of time for validating OTC trade messages as per data mapping requirements of Dodd Frank Project and investigating data discrepancies of THOR GL system

Created task items in JIRA and assigned work to junior BAs and developers Wrote test plans and test cases then logged the testing results in HPQC Coordinated UAT and Production releases

Nov. 2009 – Nov. 2012 Sr. IT Business Analyst, Calypso Derivatives / Super Aggregator TD Securities, Toronto, ONWorked on enhancement and upgrade projects of Super Aggregator GL system using Agile methodologies as a BA lead / Scrum Master, assisted in project management tasks as well as supported for Calypso Derivatives Trading system

Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations Protected development team from outside distractions, impediments or team conflicts, and maintained focus on

product backlog and project timeline. Worked closely with product owner in backlog management and continuous delivery of features Educated and reinforced scrum methodology and Agile framework to team members and key stakeholders Directed and led the scrum team from project initiation through delivery of final product Created project timeline and budget estimates based on the stakeholders’ inputs Assisted Senior Project Manager in drafting Project Charter Provided monthly project status reports to steering committees Conducted Joint Application Design (JAD) sessions with various stakeholders to define and translate

requirements into technical requirements including data mapping Documented test cases and test plans; performed detailed functional and regression testing in SIT and UAT

Alice Lee(647) 267-1423 Toronto, Canada alice.t.lee@gmail.com https://ca.linkedin.com/in/alicetlee

environments Served as the liaison between network administrators, system analysts, and QA to resolve software issues Coordinated the annual Disaster Recovery Testing for Calypso Derivatives and Super Aggregator

May 2007 – Nov. 2009 MIS Analyst, Corporate Lending, TD Securities, Toronto, ONActed as the application expert to design and build in-house reporting tools for generating different financial reports such as Profit-and-Loss, Trial Balance, General Ledger reports

Gathered and analyzed business requirements for re-engineering of the business processes and enhancing existing reporting tools

Built reporting tools using MS Access, Excel, VBA and SQL and successfully reduced 80% of report generation time

Wrote SQL queries to retrieve data from various relational database tables to generate the regular and ad-hoc GL and Trial balance reports to check debit and credit account balances, investigate data discrepancy and reconcile data

Conducted the system testing and user acceptance testing to ensure process operate with a clear hand off Performed ongoing maintenance of procedural and system documentation Coached junior analysts though their regular tasks and verified their work prior to sending it out to customers

Nov. 2006 – May 2007 SQL DB Developer (Contract), Supply Chain, Advanced Micro Devices, Toronto, ONAct as an expert of supply chain databases to provide technical support, generate reports for support business decisions, and create SQL queries for data investigation

Apr. 2005 – Nov. 2006 Technical Support Engineer – ER/Studio, Embarcadero Technologies Inc., Toronto, ON Act as the ER/Studio expert to provide customers with technical support

Communicated with customers via emails and phone calls then logged reported issues on Onyx (CRM) as well as escalated issues within reasonable timeframe

Extensively used various databases such as Oracle 10g, MSSQL 2005 and DB28 for reproducing reported issues on ER/Studio

Built custom macros using Visual Basic to extend the flexibility of ER/Studio as per business requirements

Jan. 2005 – Apr. 2005 Help Desk Agent, NCR Canada, Mississauga, ON Provided technical support for Retail POS systems, HP3330 issues, internet and various software products via

phone and e-mail Followed-up tickets with clients and concerned parties as well as created, updated and closed tickets upon

remedy; page customer engineers using DynaComm Connectivity Series 8.0

Sept. 2003 – Apr. 2004 Web Application Analyst (Intern), Velocity Solutions, H.K. China Conducted meetings with clients to gather business requirements and translated to technical solutions Built and maintained multi-tiered web applications using ASP, JavaScript, VBScript, SQL, HTML, XML and CSS Created test plans and test cases for web application testing according to business requirements

Education

Project Management Professional Certification (PMP) In ProgressCertified SCRUM Master (CSM) Dec., 2016Sun Certified Programmer for Java 2 Platform certification (ID# SUN279322) Sept. 24, 2006Oracle PL/SQL Developer Certified Associate (OCA) Feb. 12, 2006B. Eng. Electrical Engineering, Carleton University, Ottawa, ON Sept. 1999 – Apr. 2003