FOIAXpress® & FOIA ServicesOF OPEN GOVERNMENTTHE FUTURE

Expert insight in the FOIA spaceEXPERTISE

Working together now and in the future PARTNERSHIP

Opening the dialogue on open governmentINTRODUCTION

Lifecycle support from request to responseSOLUTIONS

H o w We C a n H e l p

AINS, Inc.

e F O I ATechnology Solutions for Open Government

S E R V I C E SFOIA Consulting, Request Processing & Redaction

H O S T I N GTop Secret, FedRAMP Certified Data Center

P L AT F O R MeCase® Platform & Frameworks

We aren’t just a software company. We are leading the conversation on technology and The Freedom of Information Act (FOIA) and Privacy Laws in North America.

We design solutions that transform the way public agencies engage with citizens.

PLACEHOLDER – NEED SOMETHING HERE

A I N S , I N C

WE TRANSFORMCITIZEN ENGAGEMENT

A I N S

200People / 28Years / 3

Locations /380Clients45Countries/

S a f e & S e c u r e

Hosting

PA A S & S A A S20+ Federal Departments/Agencies hosted on AINS Cloud • Platform as a Service (PaaS)• Software as a Service (SaaS)

C LO U D - F I R S T• Satisfies Cloud-First Mandate• Maximizes capacity utilization• Improves IT flexibility• Budget flexibility – OpEx vs. CapEx• Always available / On-demand• No internal IT resources or personnel

AINS has a Top Secret, FedRAMPSM Certified Data Center for Hosting. We continually innovate, expand our data center and enhance security for our clients.

PLACEHOLDER – NEED SOMETHING HERE

A I N S , I N C

AINS WAS THE FIRST SMALL BUSINESS TO ACHIEVE FEDRAMP CERTIFICATION

ClientsReduced FOIA processing hours by 67% at Army MEDCOM

Implemented enterprise solution serving 151 globally distributed offices

FOIAXpress® unified 57 agencies within DC Government

HUD reduced processing time from 4 hours to 1 with FX ADR

7 T h e F u t u r e I s H e r e

TodayEverything electronic is now subject to FOIA, Privacy Act & Public Disclosure laws.

C L I C K H E R E

V I D E O

E L E C T R O N I C F I L E S

S O C I A L M E D I A & S M S

A U D I O

SOLU

TIO

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FOIAXpress®O U R S O L U T I O N

FOIAXpress is the most comprehensive web-based commercial-off-the-shelf (COTS) application available for electronically processing Freedom of Information Act (FOIA) and Privacy Act (PA) requests.

FOIAXpress is a one-stop software solution that manages the entire lifecycle of a FOIA request from initial request to final delivery of documents, including request management, correspondence management, document management, fee/payment management, document review and redaction, and reporting.

Built on the AINS eCase Platform, FOIAXpress turns requests into packages – cases. Case Management technology puts all the information you need in one place. It makes managing a request a transparent, holistic process. Adaptive workflows automate cases through a process.

FOIAXpress will streamline FOIA request management and facilitate citizen interaction.

Public Access Web PortalPublic Access Link Web Portal (PAL) is a public-facing web portal that provides efficient and secure communication between requesters and agencies

ENHANCE TRANSPARENCY & CITIZEN ENGAGEMENT

Enhance Transparency Welcome Citizen EngagementIncrease EfficiencyCompliance with New FOIA Improvement ActAccept Payments

AdvancedDocument ReviewAdvanced Document Review (ADR) leverages eDiscovery technology to speed review by up to 70%

S E A R C H

R E D A C T I O N

C AT E R G O R I Z I N G & M A P P I N G

A U D I T L O G

Quick search feature scans all records and requests

D E D U P L I C AT I O N

Long email chains slow down review. ADR deduplicates documents, email threads and attachments to make it easier to search, review and redact

ADR allows the user to categorize and rank documents or group by custodian. It creates a master map of all documents and threads to refer back to as needed

An automatically generated audit log ensures compliance

ADR enables consistent redaction across long threads of emails or multiples of a document

E n g a g e w i t h C i t i z e n s

FOIAXpress®Respond faster to Freedom of Information (FOI) and Privacy Act (PA) requests with one easy to use software

S P E E D D E L I V E R Y

C E N T R A L I Z E O P E R AT I O N S

Automation can speed delivery of responses by up to 75%

End-to-End processing, tracking and document management in one system

Visual dashboards and reporting tools give instant access to metrics, real-time data and required reports

I N S TA N T R E P O R T I N G

M I S S I O N F O C U S E D

P R O M O T E T R A N S PA R E N C Y

Easy to use tools simplify processes to make it easier for employees to stay focused on their mission

Better response times, reduced backlog and citizen-facing PAL web-portals promotes transparency

Included Redaction tools protect privacy while AINS secure, FedRAMP Certified Hosted Cloud secures your data

S E C U R E I N F O R M AT I O N

FOIA Services

R E Q U E S T P R O C E S S I N G

H O S T I N G

B A C K L O G R E D U C T I O N

V I D E O R E D A C T I O N

D I S C O V E R Y

C O N S U LT I N G

Get the support you need in one place. AINS offers hands-on services to support agencies with FOIA, Privacy and Public Disclosure laws and regulations. Extend the reach of your team or outsource processing to the leading expert in FOIA Services.

VideoRedactionAINS’ Video & Audio Redaction Service reduces the burden on agencies by ensuring requested footage is tagged, redacted and released in accordance with privacy regulations. As the only video-editing service performed by FOIA experts, video & audio redaction services reduces risk and enables seamless delivery to requestors.

R E D A C T I O N

THE ONLY EDITING SERVICE FOCUSED ON FOIA

V I D E O

A U D I O

Redaction & FOIA preparation of security footage, dashboard cameras, body worn cameras, drones, cell phone video & CCTV

Redaction and preparation of still photos to hide identifying and sensitive data

P H O T O

Redaction of audio files from voicemails, video, recorded calls etc. for packaging and release

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SupportYour investment is protected with continuous support from maintenance to help desk and user

conferences.

H E L P D E S KCall packages give you access to our 3-Tier Help Desk for user, technical and administrative support

T R A I N I N GPrivate training sessions get your group up and running. AINS offers monthly in-person open trainings for new users

M A I N T E N A N C EAnnual Maintenance agreement provides bug fixes, upgrades and five technical support calls

L E A D E R S H I PThought leadership, consulting and user events keep our customers ahead of new legislation, trends and technology upgrades

Summary Promote transparency, accountability and engagement with one easy-to-use system

Ensure compliance with built in rules, reports and tags in accordance with codes, law and regulations

Enhancements bring increased functionality to discovery and requester relations – all features work seamlessly with FOIAXpress®

Expert guidance and FOIA support services to reduce strain on your staff and ensure compliance

Video & Audio redaction enable agencies to get a handle on requests for emerging media

Digitize and automate the FOIA process from request to release. It makes it easier and faster for your staff to respond, process and manage requests

C O N T A C T U SDavid LongSenior Director of SalesO: (301) 670-2354 M: (703) 403-1443dlong@ains.com

A I N S , I N C .806 W. Diamond Ave.STE 400Gaithersburg, MD 20878www.ains.com