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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCT-3051 Cisco Public Agenda • CCE 10.0 Feature Overview • Understanding Finesse – Workflows – Gadgets • SocialMiner Agent Request • Departmental Hosting • Live Data Reporting with CUIC 1
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Agenda. CCE 10.0 Feature Overview Understanding Finesse Workflows Gadgets SocialMiner Agent Request Departmental Hosting Live Data Reporting with CUIC. - PowerPoint PPT Presentation
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© 2014 Cisco and/or its affiliates. All rights reserved.LTRCCT-3051 Cisco Public 1
Agenda
• CCE 10.0 Feature Overview
• Understanding Finesse– Workflows– Gadgets
• SocialMiner Agent Request
• Departmental Hosting
• Live Data Reporting with CUIC