Agenda

Why Self Regulation in Indian Microfinance?

Intervention from local authorities or religious leaders if not self disciplined and chances of litigation through legal recourse

The Code of Conduct

Mutual Code of Conduct

The Core Values

Challenges before Sa-Dhan

Approaches to self regulation

Self regulation manages implementation of the Code of Conduct: its adoption and its practice

Pro-active: Monitoring and Reporting

Schedule and timeframe to implementation of self regulation

First set of indicators

Gap analysis at MFI level

Capacity building

Benchmarking and Standard setting

Monitoring of compliance to standards

Certification of compliance

Approval of Sa-Dhan membership

Policies and manuals

Training of staff

Regular returns by MFIs on indicators and visits by SRO staff

Visits by SRO staff for investigating complaints received through grievance redressal committee

Eligibility to access Sa-Dhan services as developed in incentive structure

Revision of Code of Conduct

Progress reporting

Proposed timeframe

Phase 1 (up to end of February 2010)

Phase 2 (February 2010- February 2011)

Phase 3 (February 2011- December 2011)

Progress reporting

Progress reporting and periodical reporting

Reactive: Complaint Redressal Mechanism

Proposed first set of indicators after Code of Conduct revision

Proposed indicators after Code of Conduct revision

Proposed indicators after Code of Conduct revision

Facilitating Activities

Summary and way ahead