Three vans of volunteers from the centerdeliver meals five days a week in theEssex-Dundalk area of BaltimoreCounty. They pick up food and route

maps at the Church of the Brethren, then they deliver food to seniors and people who are house-bound due to health issues. On a full day, the volunteers visit 34 homes.

In addition to delivering meals, they assess clientsfor obvious health changes and let supervisorsknow when someone doesn’t answer the doortwo days in a row.

Keith Bochniak is one of the enthusiastic volunteers. Eachday’s route is different, and Keith has them all memorized. Hehas great relationships with MOW clients and helps out bybringing in mail or, on trash days, carrying garbage cans backfrom the curb. One client, who has since passed away, sat

Arc Workers Give Back to the Community

AdvocateFALL 2011

For people with intellectual anddevelopmental disabilities

In his book “The Prophet,” author Kahlil Gibran wrote, “You give but little when you give of yourpossessions. It is when you give of yourself that you truly give.” Twenty-five supported workersfrom the Dundalk Center who volunteer for Meals on Wheels (MOW) can attest to that.

CONTINUED ON PAGE 2

outside every day—no matter what the weather—waiting for Keith to arrive. Another client tells Keith,“George Clooney has nothing on you!”

Many of the volunteers choose to remain at thecenter for special events or activities, but not Keith.He only misses days to attend his bowling banquetand participate in the Special Olympics.

Sandy Shifflett, manager of the Dundalk center,says the arrangement with MOW began three yearsago in an effort to provide yet another option forsupported workers. “For some people,” she explains, “jobs are meaningful. For others, activities

are meaningful. And there are people for whom volunteerwork is meaningful.”

Arguably, one of the people who has benefitted most from theMOW experience is a gentleman who came to The Arc

Meals on Wheels volunteers from The

Arc’s center in DundalkKristie Fritter, Keith Bochniak,David Price andDavid Rose.

Arc Workers Give Back to the Community

Keith Bochniak delivers a meal and asmile to Rosalie Stith.

2 www.thearcbaltimore.org

CONTINUED FROM PAGE 1

Test Your Philanthropic SavvyWhat is the best way to support The Arc Baltimore?

� Giving monthly through our recurring donation system

� Giving the gift of membership to family members and friends

� Choosing Viridian Energy for your electricity source through BGE

� Donating cars, trucks, boats

� Designating workplace gifts through United Way, the Combined FederalCampaign, the Combined Charity Campaign and the Maryland CharityCampaign

� Any and all of the above

If you picked the last option—and we bet you did— you are absolutely correct! All support is much-needed support, and each option we offer iseasy and convenient. Just visit www.thearcbaltimore.org and click on “DONATE” to learn more. �

ISTOCK © DNY59

Volunteerism is an increasingly popular option in day centers

People from other Arc centers havethe volunteer spirit, too. Accordingto Sylvester “Sly” Bieler, director ofday services, volunteering is on the

rise in centers, where individuals are involvedin:

� Delivering Easter baskets filled with toiletries to the Veterans AdministrationHospital on Greene Street

� Helping out with delivering collected supplies to Paul’s Place

� Collecting and distributing food for people with disabilities and their familiesthrough the Mt. Zion Baptist Church andFreewill Methodist Church

� Assisting at food banks

� Visiting seniors in retirement communitiesand nursing homes

“The act of volunteering underscores thepoint that everyone wants to do somethingmeaningful and productive. They want to bepart of the human community,” Bieler says.

“Volunteering,” he added, “helps a personhone their work skills and can be a majorstepping stone to paid community basedemployment.

“It is an option that gives people anotherway to contribute to society. People in ourday centers are eager to volunteer, and mostare very aware that they are helping other people. The experience is an incredible self-esteem booster for them.”

Bieler sees another important benefit of volunteering. “Seeing folks helping people inneed refocuses the way people who don’thave disabilities see those who do. It’s a win-win situation all around.” �

Baltimore from the Rosewood Center. “He has made great strides since becoming a volunteer,” says Shifflett. “He used to stay in the van but now isable to walk the food in to clients’ homes. He looks forward to going, and theexperience gives him a sense of purpose.”

She adds, “I think that is true for all of our volunteers. Giving back feels goodto everybody.”

Shifflett gives great reviews to her staff. “They are very committed to the program. They even make sure meals go out when the center is closed due toweather conditions.

Ellen Falks, volunteer director for MOW, has high praise for the volunteers andstaff, too. “The Arc’s Dundalk volunteers are absolutely phenomenal. They area very necessary piece of our model, and I wish all of our volunteers were asdependable.

“When we took on a new route, the Dundalk center volunteered daily to servethose meals. And one driver, who couldn’t get a substitute, actually cancelledan appointment to ensure that MOW clients would be served. That is true dedication.”

Falks says crews from The Arc’s Towson Community Employment Connectionand the Homeland Center also deliver meals for MOW. Additionally, a groupfrom the Seton Center recently began volunteering to pack lunches at MOWheadquarters.

Another positive? The Arc Baltimore has janitorial contract with MOW. A four-person crew cleans the MOW offices on Haven Street three evenings a week.Workers vacuum, empty trashcans, clean bathrooms and wipe down the glassfront door.

“I always see the van pulling up as I’m leaving for the day. They are depend-able and do a really good job,” Falks comments. “We couldn’t be morepleased with our relationship with The Arc Baltimore.” �

Celebratory spirits ran high at the June graduationof 12 members from the 2011 class of ProjectSEARCH. As part of the ceremony, each graduatespoke to the crowd about what they learned fromthe program. Approximately 125 people attended, including families, intern site personneland representatives from the Baltimore City PublicSchools and Maryland’s Department of Rehabilitation Services. Project SEARCH offers twoprograms: one at the University of Maryland Baltimore and one, added last year, at the University of Maryland Medical Center. Many ofthe class of 2011 have already gotten jobs at theuniversity as well as in the hospital‘s laundry, cafeteria, mailroom and receiving department.Things look promising for the new school year,too. The Project SEARCH Class of 2012 is 19 students strong!

Project Search Graduates Move

Onward and Upward

www.thearcbaltimore.org 3

FLIT ON OVER TO THE 10TH ANNUAL

ART IN THE ROUNDFRIDAY, NOVEMBER 4, 2011

7–10 p.m. American Visionary Art Museum800 Key Highway , BaltimoreBeer & wine by Beltway Fine Wine

Hors d’oeuvres • Live music

Tickets: $40 (advance sales only)Online at www.thearcbaltimore.orgOr contact Ammie Ducker at 410-296-2272 ext. 5208 aducker@thearcbaltimore.org

an exhibit and silent auction featuringart created by people with developmental disabilities

The Project SEARCH Class of 2011

Dominick Marshall and Deanna Suggs are happily employed at the University of Maryland Medical Center.

Kids, Families Enjoyed the Height of Summer Fun!

4 www.thearcbaltimore.org

At a pre-event visit to The Arc’s center atDundalk, Cold Stone staff got silly with Crystal Wagner at a party celebrating TeamArc’s theme, “Dancing with The Arc.”

BAY BUDDIES

COLD STONE CREAMERY

Bay Buddies is an exciting summer camp and educational enrichment program for children whosedevelopmental disabilities typically prevent themfrom attending traditional camps. In August, TheArc and its Bay Buddies partners—the Living Classrooms Foundation, Baltimore City Schools andBaltimore County Public Schools—treated 80 children from Battle Monument, Maiden Choice,W.S. Baer, and George W.F. McMechan schools tolearning experiences and a ton o’ fun, includingswimming, horseback riding, visits to the ScienceCenter, drum circles and crafts.

For the past three years, staff from Canton’s Cold Stone Creamery has competedfor tips to benefit The Arc Baltimore and Healthcare for the Homeless. This year,they raised $1800. Folks enjoyed the servers’ dancing and singing while enjoyingCold Stone’s delicious ice cream. Many had their faces painted and caricaturesdrawn.

www.thearcbaltimore.org 5

Parents relaxed while their kids romped at the annual picnic hosted by The Arc’s Family & Children’s Division. As these pictures reveal, everyone had a blast.

ANNUAL PICNIC

Thank you!A. Aubrey Bodine.comAAI CorporationAbilitaMrs. Mary H. AfrooktehMrs. Ida AlcareseMr. Theodore AllisonAllstate LeasingAmerican Visionary Art MuseumMr. Joseph AnastasioMs. Ann Marie AngaritaMr. and Mrs. Albert A. AnuszewskiMr. Richard ArmbrusterBadolato Stone Supply, Inc.Baltimore Business JournalThe Baltimore Community FoundationBaltimore County GolfBaltimore Marriott Inner Harbor at

Camden YardsDr. and Mrs. Harold D. BanksMs. Vivian BanksMrs. Evelyn BarnettMr. Gary BaroneMr. Jerome BaumMs. Diane BeckerMs. Theresa BellMr. and Mrs. Edward F. BenecewiczMr. and Mrs. Edmund K. BennettMs. Carol A. BensonMs. Sue BergMr. George BergerisMr. Sylvester G. BielerMr. Donald BilesMs. Shakiera BlackBlades & Rosenfeld, P. A.Mr. William O. BolandMs. Kathleen BormuthMr. and Mrs. Edwin BradleyMr. and Mrs. Edwin J. BradleyMs. Rosie L. BridgefordMrs. Vomita BryanMrs. Virginia B. BryantMs. Amy BullingerMr. and Mrs. Howard G. BullingerMs. Shannel BurtonMr. and Mrs. David ButlerMs. Katie ButtonMs. Colleen Rae CalhoonMs. Laura CantlerCareFirst BlueCross BlueShieldMr. Adolphus CarrMr. and Mrs. George F. CarterMr. Parker O. ChapmanMs. Hilary ChristianMr. Ron ChristianThe Civitan Club of BaltimoreMs. Channelle ClarkMs. Diane L. ClarkMrs. Shirley CleverlyMr. William F. CochranMr. Stephen ColeMrs. Vera ColemanMr. Bernard CollinsConstellation New EnergyMr. James G. CorckranThe Country Club of MarylandMr. and Mrs. Ronald CreamerMrs. Helen B. DanceMs. Kathy DardenMs. Suzanne W. DavenportMr. Brent DavidsonMr. J. Paul DavignonMr. and Mrs. Scott DeamondMs. Amy DeckerMrs. Amelia DemskiMr. Gregory DerwartMrs. Cynthia DickensMs. Alicia L. Dickey-LambertMr. and Mrs. Matthew J. DillonMr. Ronald DilonardoMr. Salvatore DipaolaDistributed Computing, Inc.Ms. Margaret DittmannMs. Hilda DopkinDr. Frank C. Marino Foundation, IncMs. Patricia L. DreischMr. Chester A. DukeMrs. Mary DunnockMr. Brian Durkin

Mr. Peter DwyerMs. Erika EdwardsMr. Christian EhrhardtEldorado Hair Replacement CenterMrs. Gloria EppsMr. Stuart EpsteinEssex BankMr. and Mrs. David L. EvansExpressway Office SolutionsMs. Joanna FalconeMr. and Mrs. Richard FeldmanMr. Jonathan K. FerrellMs. Eris A. FitzgeraldMs. Mary Ann FlanaryMs. Danielle FordFoster Business FormsFred’s Tag & Title ServiceMs. Barbara FreemanMs. Shirley GarrettMrs. Linda GermanoMs. Barbara Gewirtz-IsraelMrs. Jennie GizaDr. and Mrs. Gerald A. GlowackiMr. Robert GoldstickMr. and Mrs. Irvin GreifGriffith Energy ServicesMr. and Mrs. Robert V. GroomesGrunwald Club, Inc.Ms. Karyn HarveyMr. Benjamin HaydenMr. and Mrs. Neal HaynieHeidler Roofing Services Inc.Mr. Robert F. HemlerHenderson’s WharfMrs. Doris T. HendricksMs. Mary E. HockenbrockMr. and Mrs. Richard Edwin HookMr. and Mrs. John J. HudakHunt Valley Golf ClubMr. and Mrs. Earle P. HurleyHyatt Regency BaltimoreMs. Glendene HyltonIrwin Siegel AgencyDr. Jeffery JensenJohnny Unitas Golden Arm Educational

FoundationMr. Michael JohnsonMr. and Mrs. Arthur JonesMs. Dorothea JordanMs. Susan JusticeMr. and Mrs. Robert KalskiMr. and Mrs. Jerome G. KatzMr. John KavanaughMr. William KelleherKelly & Associates Insurance Group, IncMr. Bertram KestenbaumMr. Charles KeyserKimball Construction Company, Inc.Ms. Erica KingMr. Robert KirkendallMr. Kent KisenbauerMr. Neal KittMs. Judith KornMs. Margaret V. KotulakMs. Betty KrauseMr. and Mrs. Ferdinand E. KresmentMrs. Mary A. KutcherMr. Thomas KyleMrs. Marian J. LeachLeonard Paper CompanyMr. Lee LevinsonDr. and Mrs. Philip LevinsonMr. and Mrs. James A. LisleMr. and Mrs. Bill ListMr. and Mrs. James A. List, Esq.Mr. Larry LogueMr. Neil MacDonaldMs. Elizabeth MackeyMr. Stephen MackowiakMr. and Mrs. Steven L. MakowskiMs. Ruth P. MartinMr. and Mrs. Edwin H. MatthaiDr. and Mrs. Richard F. MayerMr. and Mrs. Connor F. McBrydeMs. Patricia A. McCloskeyMs. Isabel C. McCulloughMcEnroe Voice and DataMs. Kate McGuire

Ms. Catharine McNallyMrs. Kathleen McNally DurkinMs. A. Elizabeth McQuayMichael’s CafeMidstate Federal Savings & Loan Assn.Miles & Stockbridge P.C.Mr. and Mrs. Jeffrey MillerMs. Allison MiserMr. and Mrs. Edward MitchellMs. Catherine MoazzamMs. Lorane MontgomeryMr. and Mrs. Robert MorganMr. and Mrs. Stephen H. MorganMs. Ruth MosesMr. John MuchunuMs. Jacqueline MulherinMr. and Mrs. Edward G. MurrayMr. Lee MurrayMutual of AmericaMs. Margaret MutungiMr. William A. MyersMr. and Mrs. Alvin F. NehrenzNEU-ION, Inc.Ms. Joan NolkerMr. George NorfolkOak Contracting, LLCMs. Marjorie J. OakeyMr. Denis O’DonovanMr. Sean O’DonovanMr. Timothy O’DonovanOhio State UniversityMr. Dennis O’MaileyMr. and Mrs. Robert E. OssakowMr. James O’ToolePadonia StationMr. and Mrs. Mark PareMrs. Jean K. ParksMr. and Mrs. Michael S. ParnesMr. and Mrs. Philip J. PattenMrs. Maureen PecoraMs. Elizabeth PeeryMs. Joanna PiersonMr. and Mrs. David L. PlautMr. Jose PlazaMs. Susan PlittMr. Albert PolovoyMr. James M. PontierMs. Patricia PontierMr. Ashton Poole

Thank You, Renewing Members!April 1 to July 31, 2011

6

Ms. Bernice PorterMr. and Mrs. Peter E. PriceMs. Lorraine PrittsProspect Bay Country ClubMs. Carol F. PuroDr. and Mrs. Peter RabinsMr. and Mrs. Jack M. RamseyRandy’s Landscaping, Inc.Mr. Dennis RasmussenMr. and Mrs. Henry RechesMr. and Mrs. S. Dick ReiderMs. Teresa ReiderMr. and Mrs. William C. ReisingerMs. Sharon A. ReuwerMr. Jeffrey ReverMs. Yvonne D. RichardsRichcroft, Inc.Mr. and Mrs. Daniele RigamontiMr. and Mrs. M. Delmar RitchieMr. Kenneth RobertsMs. Doreen B. RosenthalMr. and Mrs. James F. Rosner, Esq.RSM McGladrey, Inc.Mr. James RussoS J Elsner’s LawnmowerS. K. MacDonald, Inc.Mr. and Mrs. David SalkeverMs. Tamara SalkeverMr. J. Phillip SamperMr. and Mrs. Andrew L. SchafferMr. and Mrs. G. Lewis SchaffnerMr. and Mrs. Robert SchellerMr. and Mrs. Thomas ScherrerScientific Plant Service, Inc.Mrs. Mary ScottMr. and Mrs. Erwin M. SekulowServpro of Perry HallMr. and Mrs. Joseph SgroiMrs. Elizabeth L. ShearinMr. Thomas J. ShearinSherwood Consulting LLCMr. and Mrs. Dewey ShifflettMr. Randy ShifflettMr. Norman ShillmanMr. and Mrs. Andrew B. ShorterMs. Patricia P. ShriverMs. Donna SillsMr. C. Peter SmithMr. and Mrs. Anthony Sochurek

Souris’ SaloonMs. Shlethia SpeightMs. Rose M. SperoMs. Teresa SpurrierMs. Debbie StaigerwaldMr. and Mrs. Judson StarkMr. and Mrs. Kipron G. StechMs. Mary StemlerStudio 27 ArchitectureMr. and Mrs. Vernon L. SturgillMrs. Linda SundquistSystem SourceMr. Melvin TansillMr. and Mrs. Richard TaylorMr. Ronald TellerRev. and Mrs. Hubert H. TemmeThe Rec RoomMr. and Mrs. Joseph ThomasMr. Edward F. TolzmanMs. Normina L. TorresMr. Amos G. TraceyMr. and Mrs. Carl E. TrumpTurner Troxell CompanyDr. Peter J. ValletuttiMr. and Mrs. Austin VealeMs. Dimitra VegaMs. Judith R. VolkmanMs. Marcia WagnerMr. and Mrs. Michael E. WagnerMr. Eugene M. WaldronMs. Christine WalzWaste Management of MarylandMr. Don WattsMr. and Mrs. Stephen WeberMs. Barbara A. WeemsMs. Diane WestgateWhite House NurseryMr. Alvin WilsonMr. Bertram WinchesterMrs. Laura W. WinkMrs. Theresa G. WinterlingMs. Dionne WrightMs. Jessica XanderMr. and Mrs. Gerald YancisinMr. and Mrs. Matt YancisinMs. Linda YannuzziMr. Tesfa YohannesMr. Michael YoungMrs. Matilda D. ZellerMs. Anita Zellner

Welcome, New Members and Contributors!April 1 to July 31, 2011

Advantica BenefitsBalance the SalonMs. Tamica BallouBar B Q Blues and SeafoodMs. Gwendolyn BellamyMr. Eli Berns-ZieveMs. Annie BerryMr. Donald BollhorstMs. Marta BravermanMr. Traven BrownMr. Charles BurnsMs. Nancy CadyMr. and Mrs. Mark CarmenMs. Kendra CarterMr. William ChambersMs. Carol ChoeChristopher DanielMr. and Mrs. Wayne CiampagliaMr. and Mrs. Edward ClappMr. and Mrs. Gary ComptonMs. Cierra CrawfordCrowne Plaza BaltimoreMs. La’Shawn DavisMs. Debra DegrossEllin & Tucker, CharteredErnst & Young LLPEstate of George J. Janssen

Mr. and Mrs. Charles GarganoMs. Charlene GearyMs. Lisa GobrechtMs. Shounda GoodsMr. Larry GrimesMs. Stacey GrimesMr. Vaughn HewesMr. Donald HilmelfarbHMS Insurance Associates, Inc.Ms. Janel HooperMs. Ginger HubbardMs. Kate HullMs. Adefeyike IbraheemMr. Sean JonesMr. Gino KellyMr. and Mrs. Braden KerchofMr. and Mrs. Bernard KirklewskiMs. Krysta KoubekMr. and Mrs. Raymond La

VerghettaLedo’s PizzaMs. Laura LewisMs. Roberta LewisLong Beach Restaurant & TavernMr. Brian MachariaMs. Delores J. MackMaricom Systems, Inc.

Maryland State Council Knights ofColumbus

Ms. Lillian MauricioMr. Gerry McGeeMr. Martin McGintyMr. Stephen McLaughlinMs. Lekya MissouriMs. Lena MobleyMr. and Mrs. Glen MooreMs. Sharon MurrayOrchard Market & CafeMr. John PettyMs. Rita PrellerMs. Charlene RandallRobert W. Baird & Co.Ms. Amber Jo SchaeferMs. Lynn SekulowMr. Rafiq ShawMs. Nancy SimmsSTX GolfThe Salon at Mays ChapelMr. Justin ThomasTydings & Rosenberg LLPUnion Memorial Sports MedicineMs. Brittany WareMs. Margaret WisnomWright Express CorpMr. Andrew Zeon

www.thearcbaltimore.org

Kimberly Longford is an associate withthe law firm of Hodes, Pessin & Katz, P.A.,where she handles complex civil litigationcases focusing on medical malpractice andlead paint matters. A 2006 graduate of theUniversity of Miami School of Law, Kim waseditor-in-chief of its Law Review. �

Join us in welcoming Donald Biles, ournew chief financial officer, and Doug McQuade, our new assistant executive director for employment and day services.

Alifelong Maryland resident, Don hasspent his entire career in finance and accounting, primarily for organizationsin the healthcare and community

service fields. He previously served as a budget director, controller and CFO. Most recently he waschief financial officer for a behavioral healthprovider.

At The Arc Baltimore, Don is overseeing finance,accounting, billing, payroll and investments management.

“Don Biles is the consummate professional, possessing depth and breadth of knowledge andexperience in his field,” says The Arc Baltimore’sExecutive Director, Stephen H. Morgan. “His financial skills are proving to be invaluable in helping The Arc maximize its financial resources

Meet Our New Board MembersThe Arc Baltimore’s board of directors has three new

additions who possess a wealth of talent.

7www.thearcbaltimore.org

Donald Biles

Doug McQuade

and ensure they achieve greatest impact on ourmission.”

Don, a certified public accountant, graduatedwith honors from the University of Baltimore.

Doug McQuade has more than 35 yearsof experience in the field of develop-mental disabilities. He began his careerin direct support and was promoted

to program director for several organizations.Most recently, he served as director of utilizationreview at MAPD-MD/APS Healthcare.

“The Arc Baltimore is extremely fortunate to add aprofessional with Doug’s wealth of knowledgeand experience to our executive team,” saysStephen Morgan. “His passion for The Arc’s mission will be a tremendous asset to our employment and day services program.”

McQuade is a certified support intensity scaletrainer and has expertise in strategic planning andcontinuous quality improvement. He has BA andMS degrees from McDaniel College. �

Welcome Aboard!

Sponsored by

Earnest Woodard, a director emeritus of The Arc who is supported by community employment and community living, recentlycompleted a 16-week course sponsored by theBaltimore County Police Department’s Citizen’sAcademy. Talk about self-motivation: Earnestheard about the course and signed up himself!Only eight out of 56 participants had perfectattendance, and Earnest was one of them. Thecourse exposed Earnest to many aspects of police work, including gangs, drugs and trafficcontrol. He went to a shooting range to learnabout why and when police use their weaponsand then had an opportunity to use a handgun. Earnest visited the department’s caninetraining center as well as Martin Airport, head quarters for the county’s air units. At theJune 14th graduation, Earnest’s wife, Cynthia,said, “I am so proud of him!”

Self-AdvocateLearns About Police WorkDon Himelfarb is former

president of the Dollar Thrifty Automotive Group in Tulsa, Oklahoma, where he lived for 18years. Currently retired, Don doesindustry consulting. While in Oklahoma, he was a member ofthe board of directors of Goodwillof Tulsa.

Amy Beth Leasure is HR Compliance Manager with the Allegis Group. Previously, she wasassistant solicitor for the BaltimoreCity Law Department. In 2000,Amy earned Juris Doctor and Masters of Social Work degreesfrom the University of MarylandSchool of Law and the University ofMaryland School of Social Work, respectively.

Non-Profit Org.U.S. Postage PAID

Baltimore, MDPermit No. 2511

The Arc Baltimore’s services are provided without regard

to race, color, religion, sex, age, marital status, national

origin, medical condition or disability.

7215 York RoadBaltimore, MD 21212RETURN SERVICE REQUESTED

THE NORTH AVENUE LIGHT RAIL STATIONis a very busy place indeed. Trains are cleaned andrepaired there, and a steady stream of drivers comesin and out for lunch and dinner. Keeping the station’s office and shop areas clean requires twoArc Baltimore janitorial crews—one for a morningshift, the other for an evening shift. In addition tocleaning the bathrooms, workers vacuum, dust,clean floors and perform other janitorial duties. Alltold, 70 Arc supported workers keep 345 MTA sites—including light rail stops, subway stations and busshelters—in tip-top shape, inside and out. Way togo, crews!

Advocate is published by The Arc Baltimore, Inc.7215 York RoadBaltimore, MD 21212410-296-2272www.thearcbaltimore.org

Feedback Line: Dial option #8 or ask the operator for assistance

Maryland Relay800-735-2258410-583-0060 (voice)

James A. List, PresidentStephen H. Morgan, Executive DirectorKate McGuire, Editor/Chief Advancement OfficerSteam Communications, Writing and Graphic Design

AdvocateWe’re Re-Accredited!During the spring, six surveyorsfrom CARF visited The Arc Baltimore for two and a half daysto review all aspects of our operations. As part of the process,they saw dozens of work sites andhomes and spoke with many supported individuals. The result?We received our third consecutivethree-year certification, the highest possible level of recertification offered by CARF!

Founded in 1966 as the Commission on Accreditation of RehabilitationFacilities, CARF is an independent, nonprofit accreditor of health andhuman services. Accreditation is an ongoing process that indicates thata service provider is committed to continuously improving services, encouraging feedback and serving the community. It also demonstrates a provider’s dedication to enhancing its performance,managing its risk and distinguishing its service delivery.