Advanced High Profile for Secretaries, PAs and Office Administrators CV86100
5
TOPICS COVERED SETA Accreditation No: 9973 Strategic Communication Office Management Project Management Report Writing Minute Taking Business Writing Stress and Conflict Management Events Management Leadership Tel: +27 11 045 776 1 | Fax: +27 11 333 1218 Physical Address: 84 President Street, Suite 708 | The Markade Building | Johannesburg 2001 Email: [email protected] | Website: www.pmdinvestment.co.za NQF 5 - Credits 12 Who should attend? General Office Staff; Receptionists; Secretaries; Administration Managers; Personal Assistant (PA); Administration Support; Executive Support; Executive Assistants (EA); Marketing Secretaries; Office Managers; Executive PA’S; Management Team Accounts Secretaries; Administration Team Leaders; Assistants; Corporate Coordinators. DATE 28 Nov – 02 Dec 2016 VENUE BON Hotel Bloemfontein Central, Bloemfontein
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Transcript of Advanced High Profile for Secretaries, PAs and Office Administrators CV86100
TOPICS COVERED
SETA Accreditation No
9973
Strategic Communication
Office Management
Project Management
Report Writing
Minute Taking
Business Writing
Stress and Conflict Management
Events Management
Leadership
Tel +27 11 045 776 1 | Fax +27 11 333 1218 Physical Address 84 President Street Suite 708 | The Markade Building | Johannesburg 2001 Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
NQF 5 - Credits 12
Who should attend General Office Staff
Receptionists
Secretaries
Administration Managers
Personal Assistant (PA)
Administration Support
Executive Support
Executive Assistants (EA)
Marketing Secretaries
Office Managers
Executive PArsquoS
Management Team
Accounts Secretaries
Administration Team Leaders
Assistants
Corporate Coordinators
DATE
28 Nov ndash 02 Dec 2016
VENUE
BON Hotel Bloemfontein
Central
Bloemfontein
Day One Advanced communication strategy This module covers strategy at manager and director level in-cluding creating and deploying sophisticated strategies for com-plex situations large organisations multiple countries and brands
Evidence-based communication strategy how to measure and prove the value of communication
Advanced strategy tools and concepts specialised tech-niques for developing complex PR strategies
Justifying strategy securing management support how to get support from the top for ambitious PR strategies
Rolling out and managing a communication strategy the system-atic process of creating and deploying a PR strategy
Strategic media engagement This module covers sophisticated approaches to media relations that will enable PR professionals with some media
experience to take their career to the next level
Creative news and media management how to generate creative news angles and secure prominent coverage even for borderline stories
Innovative media engagement tactics how to engage jour-nalists using innovative techniques
Online media relations how to conduct media relations on the Web and align media relations work with online social media Preparing and coaching spokespeople how to brief and debrief spokespeople so that they perform effectively in interviews
Crisis media engagement This module covers how to take control of communication in the
crucial early moments after a negative news event
Seizing the golden hour
Crisis positioning
Online crisis communication
Crisis media engagement Internal communications
Internal tools and tactics
Case studies of successful internal engagement
Recognition and reward
Communicating corporate values
Change management
Employee motivation and engagement Overcoming common pitfalls Advanced communications and PR management
Managing a strategic PR department best practice in run-ning a PR function from the perspective of communication managers and directors
Policies processes materials and resources how to de-sign op-erational systems based on best practice
Advanced communication programme management how to lead and manage high-profile PR and communications programmes that deliver results against communication strategies Campaign budgeting and financial manage-ment how to plan and mange budgets for communication departments and campaigns
Day Two Office Management
Conflict Management amp Emotional Intelligence
Behavioural Leadership Theory
Task Behaviour and people behaviour
Situational Leadership Theory
Understanding your staff competence and motivation
Appropriate styles for different employees
Servant Leadership Theory
Why leaders develop their employees
Becoming a mentor and coach
Communication
Giving feedback
Motivating your staff
Delegation
Degrees of delegation
Leading teams
Dimensions of team effectiveness
Leading change
The disciplinary meeting
Managing conflict
Decision making
The (ORI) Problem solving method
De Bonos Creative Thinking
Success principles of leadership
Staying focused on your core genius
Drawing up your personal goals and action plan
Tel +27 11 045 776 1 | Fax +27 11 333 1218 Physical Address 84 President Street Suite 708 | The Markade Building | Johannesburg 2001 Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
Day Three Project Management
Project fundamentals
Project management
Project phase
Management
Balancing project politics
Balancing project priorities
Identification and management of project risks
Stakeholder management
Project close up
Report Writing Skills
Initiating Reports
Design and editing
Effective strategies of good minute taking
Role playing and Practical Exercise Sounding Confident and intelligent whilst writing effectively
Minute Taking
Agenda and Meeting Preparation
The Use of Minutes
Critical Listening Skills
Effective Methods of Note‐taking
Writing the Minutes
Business Writing Skills
Minute taking and minute management
Report writing skills
Business letters
Planning your letters
Basics
Audience register in business writing
Invitation
Circulars memorandum
Job application and responding to applicants
Curriculum vitae
Stress and Conflict Management
Understanding conflict in relationships
Conflict may feel more threatening
Successful conflict resolution
Quick stress relief
Emotional awareness
Non-verbal communication
Humour
Tips of managing and resolving conflicts
Stages
Effect
Characteristics and source
Day Four Events Management Short Review of Phases of Event Management A take off point and review of the very important phases in event management ndash research design planning coordina-tion and evaluation to understand the overall framework in event management The Event Canvass Understanding the business model of events where key structure and elements are identified ndash customer segments customer relationship channels value proposition key activi-ties key resources revenue streams key partnerships and cost structures are spelled out and an appreciation of how they work together in a business plan Digital Marketing Tools for Events Leverage on digital tools to help you market and sell your events to target customers in a cost efficient and effective manner Know how to use social media platforms email marketing searchSEO mobile and video marketing to promote your events Creating Customer Value in Events Marketing The purpose of the business is to create customers Customers are the life blood of the business Learn how to create customer value in events for greater and sustainable patronage Get insights how to delight customers in events and enjoy long staying power in the eyes of your target customers Trends and Forecasts in Events Management Industry Know what is new and current trends in events for guidance in planning designing executing event projects Learn what ticks in successful events and deploy same elements tactics and techniques in managing your events
Tel +27 11 045 776 1 | Fax +27 11 333 1218 Physical Address 84 President Street Suite 708 | The Markade Building | Johannesburg 2001 Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
High Impact Creative Concept in Events Event projects require unique creative concept and executions for strong visibility and greater audience impact Know various themes design inspirations colors and motifs to execute the creative aspect of your event Financials in Event Management (Forecast Versus Actual) What is the Profit and Loss (PampL) of your event project Learn how to do a PampL in this session given projected incomes and cost parameters in mounting your event How do you come-up with positive bottom line and ROI in your event project
Corporate Sponsorship Marketing in Events Sponsorship marketing is a must in events Know how to crea-tively craft sponsorship packages and execute successful cam-paigns
Case Studies of Various Types of Events (Lifecycle Entertain-ment Sporting Conferences and Trade Shows) A short presentation and panel discussion of various successful events highlighting its critical success factors and lessons learned from industry practitioners and professionals
Presentations of Event Project A group presentation of event project by participants using les-sons learned from the course
Day Five Leadership
What is Leadership
The roles and qualities of leadership
Leadership and Emotional Intelligence
The distinction between Management and Leadership
Leaders and ongoing development
Deepening self awareness
Personality Test
Courage and fear ndash key drivers of behaviour
Creating a legacy
Leadership Theories
Trait Leadership Theory
Leadership Diversity and Conflict Management (Middle and Senior Management)
Supervisory and Team Leader Training (Junior and Middle Management)
Conflict Management amp Emotional Intelligence
Employment Equity and Skills Development
Discipline and Dismissal Managing Difficult Staff
Report and Proposal Writing
Advanced Grammar and Editing Skills for Business
Workplace Discipline
Risk Management
Project Management for HR Professionals
Tel +27 11 045 776 1 | Fax +27 11 333 1218 Physical Address 84 President Street Suite 708 | The Markade Building | Johannesburg 2001 Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
REGISTRATION FORM
Complete this form and send it to infopmdinvestmentcoza or fax to +27 11 333 1218
Registration Details
Company Name Country
Postal Address Postal Code
Tel Number Fax Number
Nature of Business Company Size 0-50 51-100 gt101 gt250 gt500+
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
METHOD OF PAYMENT
Direct Deposit Cheque
Account Name PMD INVESTMENT SOLUTIONS
Bank First National Bank
Account 62483749738
Branch Name Carlswald
Branch Code 250655
Swift Codes FIRNZAJJ
Please state invoice number as reference of payment
Event Cancellation All cancellations must be confirmed in writing to infopmdinvestmentcoza For cancellations received more than one week prior to the course- 10 cancellation fee will apply For cancellations received less than ONE WEEK prior to the course- 25 cancellation fee will apply For cancellations received within 24 hours of the course 100 cancellation fee will apply Substitutes are welcome at no additional charge Substitutes personal and contact details must be emailed to infopmdinvestmentcoza Postponements All Postponements not received in writing at least 2 working-days prior to the event will incur a 40 penalty fee PMD Investment Solutions reserves the right to cancel a course if there are fewer than six delegates Delegates will be booked on the next course at no extra cost and will not be entitled to a refund This message is for the Addressee and is CONFIDENTIAL Presenters Should it be necessary PMD Investment Solutions reserves the right to substitute the presenter with a suitable and capable substitute PLEASE NOTE The organizers reserve the right to refuse admission where evidence of full payment cannot be shown PAYMENT MUST BE RECEIVED BEFORE THE TRAINING TAKES PLACE NO RESERVATION CAN BE CONFIRMED UNTIL PAYMENT HAS BEEN RECEIVED SPECIALS
Group bookings If your organization enrolls five or more delegates simultaneously
for all the days you can qualify for special rates Please note that this discount may
not be used in conjunction with other discount offers
We also offer in-house trainings at a special discount
Authorisation On behalf of the organization
SurnamehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellipMrMrsMs
First Namehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Position Departmenthelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Telephone Numberhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Mobile Numberhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Signature Datehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Physical Address 84 Helen Joseph Street Suite 708
The Markade Building | Johannesburg 2001
Tel +27 11 045 7761 | Fax +27 11 333 1218
Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
Booking code - CV8610
FEES R10 49995 per delegate + Vat = R1 46999 TOTAL = R11 96994
TICK YOUR VENUE
Bloemfontein 28 Nov - 02 dec 2016
copy Copyright PMD INVESTMET SOLUTIONS 2016
Advanced High Profile for Secretaries PAs and Office Administrators
Day One Advanced communication strategy This module covers strategy at manager and director level in-cluding creating and deploying sophisticated strategies for com-plex situations large organisations multiple countries and brands
Evidence-based communication strategy how to measure and prove the value of communication
Advanced strategy tools and concepts specialised tech-niques for developing complex PR strategies
Justifying strategy securing management support how to get support from the top for ambitious PR strategies
Rolling out and managing a communication strategy the system-atic process of creating and deploying a PR strategy
Strategic media engagement This module covers sophisticated approaches to media relations that will enable PR professionals with some media
experience to take their career to the next level
Creative news and media management how to generate creative news angles and secure prominent coverage even for borderline stories
Innovative media engagement tactics how to engage jour-nalists using innovative techniques
Online media relations how to conduct media relations on the Web and align media relations work with online social media Preparing and coaching spokespeople how to brief and debrief spokespeople so that they perform effectively in interviews
Crisis media engagement This module covers how to take control of communication in the
crucial early moments after a negative news event
Seizing the golden hour
Crisis positioning
Online crisis communication
Crisis media engagement Internal communications
Internal tools and tactics
Case studies of successful internal engagement
Recognition and reward
Communicating corporate values
Change management
Employee motivation and engagement Overcoming common pitfalls Advanced communications and PR management
Managing a strategic PR department best practice in run-ning a PR function from the perspective of communication managers and directors
Policies processes materials and resources how to de-sign op-erational systems based on best practice
Advanced communication programme management how to lead and manage high-profile PR and communications programmes that deliver results against communication strategies Campaign budgeting and financial manage-ment how to plan and mange budgets for communication departments and campaigns
Day Two Office Management
Conflict Management amp Emotional Intelligence
Behavioural Leadership Theory
Task Behaviour and people behaviour
Situational Leadership Theory
Understanding your staff competence and motivation
Appropriate styles for different employees
Servant Leadership Theory
Why leaders develop their employees
Becoming a mentor and coach
Communication
Giving feedback
Motivating your staff
Delegation
Degrees of delegation
Leading teams
Dimensions of team effectiveness
Leading change
The disciplinary meeting
Managing conflict
Decision making
The (ORI) Problem solving method
De Bonos Creative Thinking
Success principles of leadership
Staying focused on your core genius
Drawing up your personal goals and action plan
Tel +27 11 045 776 1 | Fax +27 11 333 1218 Physical Address 84 President Street Suite 708 | The Markade Building | Johannesburg 2001 Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
Day Three Project Management
Project fundamentals
Project management
Project phase
Management
Balancing project politics
Balancing project priorities
Identification and management of project risks
Stakeholder management
Project close up
Report Writing Skills
Initiating Reports
Design and editing
Effective strategies of good minute taking
Role playing and Practical Exercise Sounding Confident and intelligent whilst writing effectively
Minute Taking
Agenda and Meeting Preparation
The Use of Minutes
Critical Listening Skills
Effective Methods of Note‐taking
Writing the Minutes
Business Writing Skills
Minute taking and minute management
Report writing skills
Business letters
Planning your letters
Basics
Audience register in business writing
Invitation
Circulars memorandum
Job application and responding to applicants
Curriculum vitae
Stress and Conflict Management
Understanding conflict in relationships
Conflict may feel more threatening
Successful conflict resolution
Quick stress relief
Emotional awareness
Non-verbal communication
Humour
Tips of managing and resolving conflicts
Stages
Effect
Characteristics and source
Day Four Events Management Short Review of Phases of Event Management A take off point and review of the very important phases in event management ndash research design planning coordina-tion and evaluation to understand the overall framework in event management The Event Canvass Understanding the business model of events where key structure and elements are identified ndash customer segments customer relationship channels value proposition key activi-ties key resources revenue streams key partnerships and cost structures are spelled out and an appreciation of how they work together in a business plan Digital Marketing Tools for Events Leverage on digital tools to help you market and sell your events to target customers in a cost efficient and effective manner Know how to use social media platforms email marketing searchSEO mobile and video marketing to promote your events Creating Customer Value in Events Marketing The purpose of the business is to create customers Customers are the life blood of the business Learn how to create customer value in events for greater and sustainable patronage Get insights how to delight customers in events and enjoy long staying power in the eyes of your target customers Trends and Forecasts in Events Management Industry Know what is new and current trends in events for guidance in planning designing executing event projects Learn what ticks in successful events and deploy same elements tactics and techniques in managing your events
Tel +27 11 045 776 1 | Fax +27 11 333 1218 Physical Address 84 President Street Suite 708 | The Markade Building | Johannesburg 2001 Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
High Impact Creative Concept in Events Event projects require unique creative concept and executions for strong visibility and greater audience impact Know various themes design inspirations colors and motifs to execute the creative aspect of your event Financials in Event Management (Forecast Versus Actual) What is the Profit and Loss (PampL) of your event project Learn how to do a PampL in this session given projected incomes and cost parameters in mounting your event How do you come-up with positive bottom line and ROI in your event project
Corporate Sponsorship Marketing in Events Sponsorship marketing is a must in events Know how to crea-tively craft sponsorship packages and execute successful cam-paigns
Case Studies of Various Types of Events (Lifecycle Entertain-ment Sporting Conferences and Trade Shows) A short presentation and panel discussion of various successful events highlighting its critical success factors and lessons learned from industry practitioners and professionals
Presentations of Event Project A group presentation of event project by participants using les-sons learned from the course
Day Five Leadership
What is Leadership
The roles and qualities of leadership
Leadership and Emotional Intelligence
The distinction between Management and Leadership
Leaders and ongoing development
Deepening self awareness
Personality Test
Courage and fear ndash key drivers of behaviour
Creating a legacy
Leadership Theories
Trait Leadership Theory
Leadership Diversity and Conflict Management (Middle and Senior Management)
Supervisory and Team Leader Training (Junior and Middle Management)
Conflict Management amp Emotional Intelligence
Employment Equity and Skills Development
Discipline and Dismissal Managing Difficult Staff
Report and Proposal Writing
Advanced Grammar and Editing Skills for Business
Workplace Discipline
Risk Management
Project Management for HR Professionals
Tel +27 11 045 776 1 | Fax +27 11 333 1218 Physical Address 84 President Street Suite 708 | The Markade Building | Johannesburg 2001 Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
REGISTRATION FORM
Complete this form and send it to infopmdinvestmentcoza or fax to +27 11 333 1218
Registration Details
Company Name Country
Postal Address Postal Code
Tel Number Fax Number
Nature of Business Company Size 0-50 51-100 gt101 gt250 gt500+
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
METHOD OF PAYMENT
Direct Deposit Cheque
Account Name PMD INVESTMENT SOLUTIONS
Bank First National Bank
Account 62483749738
Branch Name Carlswald
Branch Code 250655
Swift Codes FIRNZAJJ
Please state invoice number as reference of payment
Event Cancellation All cancellations must be confirmed in writing to infopmdinvestmentcoza For cancellations received more than one week prior to the course- 10 cancellation fee will apply For cancellations received less than ONE WEEK prior to the course- 25 cancellation fee will apply For cancellations received within 24 hours of the course 100 cancellation fee will apply Substitutes are welcome at no additional charge Substitutes personal and contact details must be emailed to infopmdinvestmentcoza Postponements All Postponements not received in writing at least 2 working-days prior to the event will incur a 40 penalty fee PMD Investment Solutions reserves the right to cancel a course if there are fewer than six delegates Delegates will be booked on the next course at no extra cost and will not be entitled to a refund This message is for the Addressee and is CONFIDENTIAL Presenters Should it be necessary PMD Investment Solutions reserves the right to substitute the presenter with a suitable and capable substitute PLEASE NOTE The organizers reserve the right to refuse admission where evidence of full payment cannot be shown PAYMENT MUST BE RECEIVED BEFORE THE TRAINING TAKES PLACE NO RESERVATION CAN BE CONFIRMED UNTIL PAYMENT HAS BEEN RECEIVED SPECIALS
Group bookings If your organization enrolls five or more delegates simultaneously
for all the days you can qualify for special rates Please note that this discount may
not be used in conjunction with other discount offers
We also offer in-house trainings at a special discount
Authorisation On behalf of the organization
SurnamehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellipMrMrsMs
First Namehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Position Departmenthelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Telephone Numberhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Mobile Numberhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Signature Datehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Physical Address 84 Helen Joseph Street Suite 708
The Markade Building | Johannesburg 2001
Tel +27 11 045 7761 | Fax +27 11 333 1218
Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
Booking code - CV8610
FEES R10 49995 per delegate + Vat = R1 46999 TOTAL = R11 96994
TICK YOUR VENUE
Bloemfontein 28 Nov - 02 dec 2016
copy Copyright PMD INVESTMET SOLUTIONS 2016
Advanced High Profile for Secretaries PAs and Office Administrators
Day Three Project Management
Project fundamentals
Project management
Project phase
Management
Balancing project politics
Balancing project priorities
Identification and management of project risks
Stakeholder management
Project close up
Report Writing Skills
Initiating Reports
Design and editing
Effective strategies of good minute taking
Role playing and Practical Exercise Sounding Confident and intelligent whilst writing effectively
Minute Taking
Agenda and Meeting Preparation
The Use of Minutes
Critical Listening Skills
Effective Methods of Note‐taking
Writing the Minutes
Business Writing Skills
Minute taking and minute management
Report writing skills
Business letters
Planning your letters
Basics
Audience register in business writing
Invitation
Circulars memorandum
Job application and responding to applicants
Curriculum vitae
Stress and Conflict Management
Understanding conflict in relationships
Conflict may feel more threatening
Successful conflict resolution
Quick stress relief
Emotional awareness
Non-verbal communication
Humour
Tips of managing and resolving conflicts
Stages
Effect
Characteristics and source
Day Four Events Management Short Review of Phases of Event Management A take off point and review of the very important phases in event management ndash research design planning coordina-tion and evaluation to understand the overall framework in event management The Event Canvass Understanding the business model of events where key structure and elements are identified ndash customer segments customer relationship channels value proposition key activi-ties key resources revenue streams key partnerships and cost structures are spelled out and an appreciation of how they work together in a business plan Digital Marketing Tools for Events Leverage on digital tools to help you market and sell your events to target customers in a cost efficient and effective manner Know how to use social media platforms email marketing searchSEO mobile and video marketing to promote your events Creating Customer Value in Events Marketing The purpose of the business is to create customers Customers are the life blood of the business Learn how to create customer value in events for greater and sustainable patronage Get insights how to delight customers in events and enjoy long staying power in the eyes of your target customers Trends and Forecasts in Events Management Industry Know what is new and current trends in events for guidance in planning designing executing event projects Learn what ticks in successful events and deploy same elements tactics and techniques in managing your events
Tel +27 11 045 776 1 | Fax +27 11 333 1218 Physical Address 84 President Street Suite 708 | The Markade Building | Johannesburg 2001 Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
High Impact Creative Concept in Events Event projects require unique creative concept and executions for strong visibility and greater audience impact Know various themes design inspirations colors and motifs to execute the creative aspect of your event Financials in Event Management (Forecast Versus Actual) What is the Profit and Loss (PampL) of your event project Learn how to do a PampL in this session given projected incomes and cost parameters in mounting your event How do you come-up with positive bottom line and ROI in your event project
Corporate Sponsorship Marketing in Events Sponsorship marketing is a must in events Know how to crea-tively craft sponsorship packages and execute successful cam-paigns
Case Studies of Various Types of Events (Lifecycle Entertain-ment Sporting Conferences and Trade Shows) A short presentation and panel discussion of various successful events highlighting its critical success factors and lessons learned from industry practitioners and professionals
Presentations of Event Project A group presentation of event project by participants using les-sons learned from the course
Day Five Leadership
What is Leadership
The roles and qualities of leadership
Leadership and Emotional Intelligence
The distinction between Management and Leadership
Leaders and ongoing development
Deepening self awareness
Personality Test
Courage and fear ndash key drivers of behaviour
Creating a legacy
Leadership Theories
Trait Leadership Theory
Leadership Diversity and Conflict Management (Middle and Senior Management)
Supervisory and Team Leader Training (Junior and Middle Management)
Conflict Management amp Emotional Intelligence
Employment Equity and Skills Development
Discipline and Dismissal Managing Difficult Staff
Report and Proposal Writing
Advanced Grammar and Editing Skills for Business
Workplace Discipline
Risk Management
Project Management for HR Professionals
Tel +27 11 045 776 1 | Fax +27 11 333 1218 Physical Address 84 President Street Suite 708 | The Markade Building | Johannesburg 2001 Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
REGISTRATION FORM
Complete this form and send it to infopmdinvestmentcoza or fax to +27 11 333 1218
Registration Details
Company Name Country
Postal Address Postal Code
Tel Number Fax Number
Nature of Business Company Size 0-50 51-100 gt101 gt250 gt500+
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
METHOD OF PAYMENT
Direct Deposit Cheque
Account Name PMD INVESTMENT SOLUTIONS
Bank First National Bank
Account 62483749738
Branch Name Carlswald
Branch Code 250655
Swift Codes FIRNZAJJ
Please state invoice number as reference of payment
Event Cancellation All cancellations must be confirmed in writing to infopmdinvestmentcoza For cancellations received more than one week prior to the course- 10 cancellation fee will apply For cancellations received less than ONE WEEK prior to the course- 25 cancellation fee will apply For cancellations received within 24 hours of the course 100 cancellation fee will apply Substitutes are welcome at no additional charge Substitutes personal and contact details must be emailed to infopmdinvestmentcoza Postponements All Postponements not received in writing at least 2 working-days prior to the event will incur a 40 penalty fee PMD Investment Solutions reserves the right to cancel a course if there are fewer than six delegates Delegates will be booked on the next course at no extra cost and will not be entitled to a refund This message is for the Addressee and is CONFIDENTIAL Presenters Should it be necessary PMD Investment Solutions reserves the right to substitute the presenter with a suitable and capable substitute PLEASE NOTE The organizers reserve the right to refuse admission where evidence of full payment cannot be shown PAYMENT MUST BE RECEIVED BEFORE THE TRAINING TAKES PLACE NO RESERVATION CAN BE CONFIRMED UNTIL PAYMENT HAS BEEN RECEIVED SPECIALS
Group bookings If your organization enrolls five or more delegates simultaneously
for all the days you can qualify for special rates Please note that this discount may
not be used in conjunction with other discount offers
We also offer in-house trainings at a special discount
Authorisation On behalf of the organization
SurnamehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellipMrMrsMs
First Namehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Position Departmenthelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Telephone Numberhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Mobile Numberhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Signature Datehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Physical Address 84 Helen Joseph Street Suite 708
The Markade Building | Johannesburg 2001
Tel +27 11 045 7761 | Fax +27 11 333 1218
Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
Booking code - CV8610
FEES R10 49995 per delegate + Vat = R1 46999 TOTAL = R11 96994
TICK YOUR VENUE
Bloemfontein 28 Nov - 02 dec 2016
copy Copyright PMD INVESTMET SOLUTIONS 2016
Advanced High Profile for Secretaries PAs and Office Administrators
High Impact Creative Concept in Events Event projects require unique creative concept and executions for strong visibility and greater audience impact Know various themes design inspirations colors and motifs to execute the creative aspect of your event Financials in Event Management (Forecast Versus Actual) What is the Profit and Loss (PampL) of your event project Learn how to do a PampL in this session given projected incomes and cost parameters in mounting your event How do you come-up with positive bottom line and ROI in your event project
Corporate Sponsorship Marketing in Events Sponsorship marketing is a must in events Know how to crea-tively craft sponsorship packages and execute successful cam-paigns
Case Studies of Various Types of Events (Lifecycle Entertain-ment Sporting Conferences and Trade Shows) A short presentation and panel discussion of various successful events highlighting its critical success factors and lessons learned from industry practitioners and professionals
Presentations of Event Project A group presentation of event project by participants using les-sons learned from the course
Day Five Leadership
What is Leadership
The roles and qualities of leadership
Leadership and Emotional Intelligence
The distinction between Management and Leadership
Leaders and ongoing development
Deepening self awareness
Personality Test
Courage and fear ndash key drivers of behaviour
Creating a legacy
Leadership Theories
Trait Leadership Theory
Leadership Diversity and Conflict Management (Middle and Senior Management)
Supervisory and Team Leader Training (Junior and Middle Management)
Conflict Management amp Emotional Intelligence
Employment Equity and Skills Development
Discipline and Dismissal Managing Difficult Staff
Report and Proposal Writing
Advanced Grammar and Editing Skills for Business
Workplace Discipline
Risk Management
Project Management for HR Professionals
Tel +27 11 045 776 1 | Fax +27 11 333 1218 Physical Address 84 President Street Suite 708 | The Markade Building | Johannesburg 2001 Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
REGISTRATION FORM
Complete this form and send it to infopmdinvestmentcoza or fax to +27 11 333 1218
Registration Details
Company Name Country
Postal Address Postal Code
Tel Number Fax Number
Nature of Business Company Size 0-50 51-100 gt101 gt250 gt500+
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
METHOD OF PAYMENT
Direct Deposit Cheque
Account Name PMD INVESTMENT SOLUTIONS
Bank First National Bank
Account 62483749738
Branch Name Carlswald
Branch Code 250655
Swift Codes FIRNZAJJ
Please state invoice number as reference of payment
Event Cancellation All cancellations must be confirmed in writing to infopmdinvestmentcoza For cancellations received more than one week prior to the course- 10 cancellation fee will apply For cancellations received less than ONE WEEK prior to the course- 25 cancellation fee will apply For cancellations received within 24 hours of the course 100 cancellation fee will apply Substitutes are welcome at no additional charge Substitutes personal and contact details must be emailed to infopmdinvestmentcoza Postponements All Postponements not received in writing at least 2 working-days prior to the event will incur a 40 penalty fee PMD Investment Solutions reserves the right to cancel a course if there are fewer than six delegates Delegates will be booked on the next course at no extra cost and will not be entitled to a refund This message is for the Addressee and is CONFIDENTIAL Presenters Should it be necessary PMD Investment Solutions reserves the right to substitute the presenter with a suitable and capable substitute PLEASE NOTE The organizers reserve the right to refuse admission where evidence of full payment cannot be shown PAYMENT MUST BE RECEIVED BEFORE THE TRAINING TAKES PLACE NO RESERVATION CAN BE CONFIRMED UNTIL PAYMENT HAS BEEN RECEIVED SPECIALS
Group bookings If your organization enrolls five or more delegates simultaneously
for all the days you can qualify for special rates Please note that this discount may
not be used in conjunction with other discount offers
We also offer in-house trainings at a special discount
Authorisation On behalf of the organization
SurnamehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellipMrMrsMs
First Namehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Position Departmenthelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Telephone Numberhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Mobile Numberhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Signature Datehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Physical Address 84 Helen Joseph Street Suite 708
The Markade Building | Johannesburg 2001
Tel +27 11 045 7761 | Fax +27 11 333 1218
Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
Booking code - CV8610
FEES R10 49995 per delegate + Vat = R1 46999 TOTAL = R11 96994
TICK YOUR VENUE
Bloemfontein 28 Nov - 02 dec 2016
copy Copyright PMD INVESTMET SOLUTIONS 2016
Advanced High Profile for Secretaries PAs and Office Administrators
REGISTRATION FORM
Complete this form and send it to infopmdinvestmentcoza or fax to +27 11 333 1218
Registration Details
Company Name Country
Postal Address Postal Code
Tel Number Fax Number
Nature of Business Company Size 0-50 51-100 gt101 gt250 gt500+
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
Delegate Name Designation Email
METHOD OF PAYMENT
Direct Deposit Cheque
Account Name PMD INVESTMENT SOLUTIONS
Bank First National Bank
Account 62483749738
Branch Name Carlswald
Branch Code 250655
Swift Codes FIRNZAJJ
Please state invoice number as reference of payment
Event Cancellation All cancellations must be confirmed in writing to infopmdinvestmentcoza For cancellations received more than one week prior to the course- 10 cancellation fee will apply For cancellations received less than ONE WEEK prior to the course- 25 cancellation fee will apply For cancellations received within 24 hours of the course 100 cancellation fee will apply Substitutes are welcome at no additional charge Substitutes personal and contact details must be emailed to infopmdinvestmentcoza Postponements All Postponements not received in writing at least 2 working-days prior to the event will incur a 40 penalty fee PMD Investment Solutions reserves the right to cancel a course if there are fewer than six delegates Delegates will be booked on the next course at no extra cost and will not be entitled to a refund This message is for the Addressee and is CONFIDENTIAL Presenters Should it be necessary PMD Investment Solutions reserves the right to substitute the presenter with a suitable and capable substitute PLEASE NOTE The organizers reserve the right to refuse admission where evidence of full payment cannot be shown PAYMENT MUST BE RECEIVED BEFORE THE TRAINING TAKES PLACE NO RESERVATION CAN BE CONFIRMED UNTIL PAYMENT HAS BEEN RECEIVED SPECIALS
Group bookings If your organization enrolls five or more delegates simultaneously
for all the days you can qualify for special rates Please note that this discount may
not be used in conjunction with other discount offers
We also offer in-house trainings at a special discount
Authorisation On behalf of the organization
SurnamehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellipMrMrsMs
First Namehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Position Departmenthelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Telephone Numberhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Mobile Numberhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Signature Datehelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip
Physical Address 84 Helen Joseph Street Suite 708
The Markade Building | Johannesburg 2001
Tel +27 11 045 7761 | Fax +27 11 333 1218
Email infopmdinvestmentcoza | Website wwwpmdinvestmentcoza
Booking code - CV8610
FEES R10 49995 per delegate + Vat = R1 46999 TOTAL = R11 96994
TICK YOUR VENUE
Bloemfontein 28 Nov - 02 dec 2016
copy Copyright PMD INVESTMET SOLUTIONS 2016
Advanced High Profile for Secretaries PAs and Office Administrators
