Adecco Group Corp

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May, 2012

Corporate presentationAugust 2012


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Corporate Presentation

Slide 2

Content

Our vision

Our global reach

Our strategy

Our services & solutions

Our business

Our corporate social responsibility

Our results

Our future perspective


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Slide 3

Our vision


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Our vision

We inspire individuals and organisations to work moreeffectively and efficiently, and create greater choice in the

domain of work, for the benefit of all concerned. As the

worlds leading provider of HR solutions a business that

has a positive impact on millions of people every day we

are conscious of our global role.

For more information:

www.adecco.com/en-US/About/Pages/default.aspx
http://www.adecco.com/en-US/About/Pages/default.aspxhttp://www.adecco.com/en-US/About/Pages/default.aspxhttp://www.adecco.com/en-US/About/Pages/default.aspxhttp://www.adecco.com/en-US/About/Pages/default.aspx


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Slide 5

Our global reach


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We help over700,000 people find work

every day through our network of morethan 33,000 full-time employees and

over5,500 branches in over60 countries and

territories around the world.

The Adecco Group is the worlds leading

provider of HR solutions. Our services andsolutions fall into the broad categories of

temporary staffing, permanent placement,

career transition and talent development as

well as outsourcing and consulting.

Adecco Group operates

in over 60 countries

and territories worldwide

Our global reach


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Our strategy


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Slide 8

Adecco Group strategyServing individuals and enterprises

The strategy of the Adecco Group is to be alongside each phase in the life cycle of our

clients and candidates/associates.


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Slide 9



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How HR services companies benefit labour markets

EconomiesAs an HR services company, we turn available work into jobs and thereby

support economic growth.

Individuals For individuals, we offer legally recognised and regulated work opportunities,

facilitate on-the-job training and enhance occupational and geographic mobility.

Enterprises We provide companies with flexible HR solutions to help them weather peaks

and troughs in demand, thereby maintaining and increasing their competitiveness.

We maintain a constant dialogue with clients and workersas well as with societal, governmental and business stake-

holders to create more and better work opportunities for

individuals worldwide.


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Slide 11



www.adecco.com/en-US/BusinessServices/Pages/Overview.aspx

As the world leader, Adecco offers the full range ofHuman Resources solutions which

are tailored to meet the evolving needs of our clients and associates.

We have the capability to provide all these services locally and globally.
http://www.adecco.com/en-US/BusinessServices/Pages/Overview.aspxhttp://www.adecco.com/en-US/BusinessServices/Pages/Overview.aspxhttp://www.adecco.com/en-US/BusinessServices/Pages/Overview.aspxhttp://www.adecco.com/en-US/BusinessServices/Pages/Overview.aspx


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Our business


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Slide 13

Our business linesFY 2011 vs. FY 2010

Revenues1)

Revenue growth

EUR m in %, constant currency

Office 5,301

Industrial 10,642

General Staffing 15,943

Information Technology2) 2,176

Engineering & Technical2) 1,009Finance & Legal2) 722

Medical & Science2) 384

Professional Staffing2) 4,291

Solutions2) 311

Adecco Group2) 20,545

9

13

12

8

9

6

7

7

3

11

51%

23%

17%

9%

1) Breakdown of staffing revenues into Office, Industrial, Information Technology, Engineering & Technical, Finance & Legal and Medical & Science is based on dedicated

branches. Solutions include revenues from Human Capital Solutions, Managed Service Programmes (MSP), Recruitment Process Outsourcing (RPO) and Vendor

Management System (VMS). The 2010 information has been restated to conform to the current year presentation.

2) FY 2011 revenues changed organically in Information Technology by 6%, in Engineering & Technical by 7%, in Finance & Legal by 1%, in Medical & Science by 5%, in

Professional Staffing by 5%, in Solutions by -6% and Adecco Group by 10%.


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Administrative / clerical

Assistance

Customer service

Human resources

Import/export

Project management

Purchasing

Secretarial / PA

Sales, Marketing & Events

Adecco Office provides associates with

serial assignments, ensuring continuity

in the relationship.

Skills are enhanced through continuouslearning in challenging projects.

General staffing OfficeOur activities

Office


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General staffing - IndustrialOur activities

Assembly

Production

Machine operation

Mechanical trades

Warehousing

Packaging

Shipping and receiving

Our specialised services focuses on different

industrial sectors where flexibility and

qualified employees contribute to our

clients competitiveness, for example:

Automotive

Manufacturing/Heavy Industry

Construction Hospitality

Transport and Logistics

Industrial


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Professional staffing IT and Engineering & TechnicalOur activities

Sourcing and deploying highly skilled IT specialists

in mainstream and niche technologies to meet clients

temporary, permanent and project needs to navigate the

fast-moving IT landscape.

Serving clients with structured HR solutions such as

infrastructure management, testing services, recruitment

process outsourcing, and multi-language help desk.

Providing the appropriate skilled engineers and

technical specialists for temporary, longer-term

secondment, and work package-based assignments.

Major sectors of expertise including electronics

automotive and transportation, energy, oil & gas,

utilities, medical products, aerospace, chemicals &

raw materials.

Engineering & Technical

Information Technology


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Professional staffing Medical & ScienceOur activities

In the field of Medical & Science we recruit and place

specialised scientific and healthcare professionals. For the

Pharma and Science sectors our focus includes profiles

such as:

Clinical Research Managers/Associates

Clinical Research Doctors & Nurses

Regulatory Affairs

Pharmacists

Medical Writers

Laboratory Research Scientists

Sales & Product Support

Directors & Department Heads

In the Healthcare sector our focus includes:

Doctors

Nurses

Therapists

Pharmacists

Other Allied Healthcare Professionals

Medical & Science


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Professional staffing Finance & LegalOur activities

Serving our clients across commerce and industry,

financial services, banking, insurance, public practice,

law firms and corporate law departments

Our global network consists of over 200 branch offices

in 17 countries operating under the following brands:

Adecco Finance, Ajilon Finance, Ajilon Legal, DIS AG

Finance, Jonathan Wren and Badenoch & Clark

Finance & Legal


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May 2012

Workforce Management SolutionsOur activities

Recruitment Process Outsourcing (RPO)

As a Managed Services Provider, our large multinational

clients increasingly call on us to manage their contingent

workforce.

We can manage your contingent workforce programme,

programme management, reporting and tracking,

supplier selection and management, order distribution

and even consolidated billing.

As part of our service, we can also provide you with a

Vendor Management System our market-leading

solution Beeline - and be present on site.

Managed Service Provider (MSP)

For companies looking to outsource their recruitment

process for permanent employees, we work with them to

provide the flexible Recruitment Process Outsourcingsolution best suited to their needs.

Our solutions include: Candidate sourcing, screening and

assessment, Recruitment administration, Market

expansions, cyclical and part-time hiring, On-boarding and

offer management.


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Career Transition & Talent Development SolutionsOur activities

Lee Hecht Harrison is a talent solutions company focused on:

Career Transition

Leadership Development

Career Development

Change Management solutions

Many organisations are trying to address these pressuresby investing in their people, deploying and redeploying their

resources, expanding their markets and reducing their costs.

This is where Lee Hecht Harrison provides companies with

unparalleled and innovative approaches to managing the entire

employee lifecycle and customised solutions that are

specifically tailored to client requirements.

Career Transition & Talent Development


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Our corporate social responsibility


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Adecco corporate social responsibilityPrioritising activities


www.adecco.com/en-US/csr/Pages/default.aspx Or: http://csrr.adecco.com/csr2010

Employees

Customers & Shareholders

Society

Stakeholders Global Programmes

Excellence

Excellence Awards

Skills

Win4Youth

Integration

IOC Athlete Career Programme

IPC Athlete Career Programme
http://www.adecco.com/en-US/csr/Pages/default.aspxhttp://csrr.adecco.com/csr2010http://csrr.adecco.com/csr2010http://www.adecco.com/en-US/csr/Pages/default.aspxhttp://www.adecco.com/en-US/csr/Pages/default.aspxhttp://www.adecco.com/en-US/csr/Pages/default.aspx


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Slide 23

Our results


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Slide 24

Reported Variance (12 vs. 11) in percent

0 EUR m % of rev.

0.0%

Operating income 0 0.0%

SG&A1)

112 2.2%

0

0.0%

3.3%

3.6%

0

0

EBITA1), 2)

0

172

Revenues1)

Gross profit1)

5,195

9170.0%

0.0% 185

17.7%

732 14.1%

Net income attributable to

Adecco shareholders

1

5

8

-7

-8

-20

-3

0

3

-11

-30.0 -20.0 -10.0 0.0 10.0

Q2 2012 results summary

1) In Q2, organically, Revenues changed by -4%, Gross Profit by -3%, SG&A by 0% and EBITA by -15%.

2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets.

Reported Constant currency


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Slide 25

EUR m EUR m

27% France 1,378 -13% 41 2.9%

19% North America 967 2% 44 4.5%

9% UK & Ireland 470 7% 3 0.7%

7% Germany & Austria 386 -1% 13 3.5%

7% Japan 379 -10% 23 6.0%

5% Italy 245 -13% 14 5.5%

4% Benelux 227 -5% 8 3.3%

4% Nordics 210 3% 9 4.2%

3% Iberia 166 -11% 6 3.8%

3% Australia & New Zealand 132 -1% 5 3.7%

2% Switzerland 109 -12% 9 8.1%

9% Emerging Markets 447 12% 14 3.4%

1% LHH 79 2% 21 27.7%

Corporate (25)

Adecco Group 5,195 -4% 185 3.6%

Revenues EBITA2), 3)

marginorganic

1)

yoy growth

Revenues in percent

1) Organic growth is a non US GAAP measure and excludes the impact of currency, acquisitions and divestitures.


3) Including restructuring costs of EUR 5 million for France and EUR 2 million for other European countries and Japan.

Revenues and EBITA by segment

Q2 2012 vs. Q2 2011


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Revenues1) Revenue growth

EUR m in %, constant currency

Office 1,348

Industrial 2,568

General Staffing2) 3,916

Information Technology2) 599

Engineering & Technical2) 290

Finance & Legal 188

Medical & Science2) 102

Professional Staffing2) 1,179

Solutions2) 100

Adecco Group2) 5,195

Revenue development by business linesQ2 2012 vs. Q2 2011

-2

-8

-6

7

7

-1

5

5

32

-3

51%

24%

16%

9%

1) Breakdown of staffing revenues into Office, Industrial, Information Technology, Engineering & Technical, Finance & Legal and Medical & Science is based on dedicated

branches. Solutions include revenues from Human Capital Solutions, Managed Service Programmes (MSP), Recruitment Process Outsourcing (RPO) and Vendor

Management System (VMS).

2) Q2 revenues changed organically in Information Technology by 4%, in Engineering & Technical by 1%, in Medical & Science by 3%, in Professional Staf fing by 2%, in

Solutions by 3% and in Adecco Group by -4%.


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FY 2011 results summary

Reported Variance (11 vs. 10) in percent

0 EUR m % of rev.

17.4%

2,752 13.4%

Net income attributable

to Adecco shareholders

0

0

EBITA2)

0

763

Revenues

Gross profit

20,545

3,5660.0%

0.0% 814

0.0%

Operating income 0 0.0%

SG&A

519 2.5%

0

0.0%

3.7%

4.0%

10

7

6

13

14

23

10

6

4

14

0.0 10.0 20.0 30.0

1) Organic growth is a non US GAAP measure and excludes the impact of currency and acquisitions.


Reported Organic1)


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Our future perspective


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1. Regulation

2. Flexibility imperative

3. Job creation

Our future perspectiveGlobal trends

Adecco Group 1. Productivity and flexibility2. Talent shortage

3. Changing labour force

1. Demographics

2. Skills mismatch

3. Lifestyle changes

1. Job search engines

2. e-intermediaries

3. eLearning

Governments

Companies

Technology

People


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Thank you

Adecco Group Corp

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