Presentations Group ADECCO

Corporate presentation

November 5, 2009May 2011

Content

• Our visionO l b l h• Our global reach

• Our strategy• Our business• Our corporate social responsibility• Our results• Our future perspective

May 2011Corporate Presentation

Slide 2

Our vision


Slide 3

Our vision

We inspire individuals and organisations to work more effectively and efficiently, and create greater choice in the domain of work, for the benefit of all concerned. As the world’s leading Human Resources services group aworld s leading Human Resources services group – a business that has a positive impact on millions of people every day – we are conscious of our global role.every day we are conscious of our global role.

For more information:


Slide 4

www.adecco.com/AboutAdecco

Our global reach


Slide 5

Our global reach

Adecco Group operatesAdecco Group operates in over 60 countries and territories worldwide

We help over 700,000 people find work every day through our network

The Adecco Group is the world’s leading provider of HR solutions The servicesevery day through our network

of more than 32,000 full-time employees and over 5,500 offices in over 60 countries and territories.

provider of HR solutions. The services offered fall into the broad categories of temporary staffing, permanent placement, outsourcing, consulting and outplacement.


Slide 6

Our strategy


Slide 7

Adecco Group strategyOverview of staffing and other HR-related services marketg


VMS (Vendor Management System)


Slide 8

www.adecco.com/AboutAdecco

Adecco Group strategyOur twofold approach to the marketpp


Slide 9

Our business


Slide 10

Our businessGeneral staffing*: global reachg g

• Industrial and office focusFlexible staffing solutions

Geographical split of general staffing*FY 2010 75% of total group revenues• Flexible staffing solutions

• Serve large global clients and mid-sized enterprisesT d t

FY 2010, 75% of total group revenues

36% FRANCE

13% NORTH AMERICA• Temporary and permanent placement

• Assessment, training and integrated h l ti

4% UK & IRELAND

7% GERMANY & AUSTRIA

8% JAPAN

5% ITALY

4% IBERIAhuman resources solutions 4%4% NORDICS

5% BENELUX

3% SWITZERLAND

2% AUSTRALIA & NEW ZEALAND

9% EMERGING MARKETS

* Based on dedicated branches

9% EMERGING MARKETS

*As of January 1 2011 our business line structure has changed


Slide 11

* Based on dedicated branches*As of January 1, 2011, our business line structure has changed. The current slide still reflects the 2010 business structure.

Our businessGeneral staffing* – office: our activities

• Administrative / clerical

g

Office

• Assistance • Customer service • Human resources • Import/export • Project management • Purchasing • Secretarial / PA

etc.

Adecco Office provides associates with serial assignments, ensuring continuity in the relationship. Skills are enhanced through continuous S s a e e a ced t oug co t uouslearning in challenging projects.

*A f J 1 2011 b i li t t h h d


Slide 12

*As of January 1, 2011, our business line structure has changed. The current slide still reflects the 2010 business structure.

Our businessGeneral staffing* – industrial: our activitiesg

• Assembly

Industrial

• Production • Machine operation • Mechanical trades• Warehousing• Packaging• Packaging• Shipping and receiving • Bindery and fulfilment

etc.

Specialised solutions have been developed for:

• Aerospace• Automotive

Construction• Construction• Transport and logistics

etc.



Slide 13


Our businessProfessional business*: global reachg

• Professional business lines• High level specialist points of

Geographical split of professional business*FY 2010 25% of total group revenues• High level specialist points of

contact• Longer-lasting assignments• Quality placements and services

FY 2010, 25% of total group revenues

12% FRANCE39% NORTH AMERICA• Quality placements and services

• Short to long-term projects• Secondment, permanent

placements temporary recruitment

23% UK & IRELAND5% GERMANY & AUSTRIA4% JAPAN2% ITALY3% IBERIAplacements, temporary recruitment

solutions, outplacement, consulting and managed solutions

3% IBERIA4% NORDICS3% BENELUX1% SWITZERLAND4% AUSTRALIA & NEW ZEALAND

< 0 5% EMERGING MARKETS

* Based on dedicated branches

< 0.5% EMERGING MARKETS



Slide 14

* Based on dedicated branches*As of January 1, 2011, our business line structure has changed. The current slide still reflects the 2010 business structure.

Our businessProfessional business lines* – our activities

• Sourcing and deploying highly skilled IT specialistsi i t d i h t h l i t t li t ‘

Information Technology

in mainstream and niche technologies to meet clients‘ temporary, permanent and project needs.

• Serving clients with structured HR solutions such as infrastructure management, testing services, recruitment process outsourcing and multi language help deskprocess outsourcing, and multi-language help desk.

Engineering & Technical

• Providing the appropriate skilled engineers and technical specialists for temporary, longer-term secondment, and work package-based assignments.

• Major sectors of expertise including electronics automotive and transportation, energy, oil & gas, utilities, medical products, aerospace, chemicals & raw materials.



Slide 15



• Serving our clients across commerce and industry, fi i l i b ki i bli ti

Finance & Legal

financial services, banking, insurance, public practice, law firms and corporate law departments

• Our global network consists of over 200 branch offices in 17 countries operating under the following brands: Adecco Finance Ajilon Finance Ajilon Legal DIS AGAdecco Finance, Ajilon Finance, Ajilon Legal, DIS AG Finance, Jonathan Wren and Badenoch & Clark

Medical & Science• Global outsourcing

• Quality management

• International Mobility



Slide 16



• Serving our clients with temporary assignments, recruitment and selection of professionals to fully

Sales, Marketing & Events

recruitment and selection of professionals to fully managed teams

• Specialised in all your B-to-B and B-to-C touch points, from call center solutions, promotions, merchandising, sales to eventssales to events

• Restructuring and talent management solutions for

Human Capital Solutionsg g

companies and organisations aiming to optimise their human capital

• Under the global brand name of Lee Hecht Harrison, the business line provides consulting services to companies and organisations, while helping individuals develop their career and leadership potential



Slide 17



• RPO serves companies to outsource the permanent recruiting process (distinct from executive search and

Recruitment Process Outsourcing (RPO)

g p (traditional permanent staffing).

• RPO provides any or all in-house/corporate recruiting dept. Services

Managed Service Provider (MSP) & VMS• MSP supports a company’s outsourced contingent work-

force programme, i.e. management of the order fulfillmentprocess while the supplier network focuses on the recruitment process The MSP programme delivers speed

Managed Service Provider (MSP) & VMS

recruitment process. The MSP programme delivers speed,quality cost and compliance measured by service and operational level agreements. Management of SOW andthird party service contracts may also be part of MSP.

• The Beeline VMS software provides organisations a leadingThe Beeline VMS software provides organisations a leadingedge platform to manage contingent, temporary and consul-ting personnel. It enables companies to manage costs and risks and supplier performance while giving comprehensiveinsight and unparalleled business intelligence.


Slide 18


Our corporate social responsibility


Slide 19

Adecco corporate social responsibility Prioritising activitiesg

EmployeesCustomers & ShareholdersSociety

Stakeholders Global Programmes

ExcellenceExcellence AwardsSkillsWi 4Y th


yWin4YouthIntegrationIOC Athlete Career ProgrammeIPC Athlete Career Programme


Slide 20

www.adecco.com/Corporate social responsibility

Our results


Slide 21

Q1 2011 results summary

Reported Variance (11 vs. 10) in percent0 EUR m % of rev.

0Re en es 4 915 24

0.0 50.0 100.0Reported Organic1)

0

0

Revenues

Gross profit

4,915

8540.0% 17.4%

24

20

14

18

13

0.0%SG&A 0

175EBITA2) before integration costs

682 13.9%

3.6%

14

48

6

43

Operating income 0 0.0%

0

3.2%

3.5%EBITA2)

158

0.0% 172 53

57

47

100 2.0%0.0%Net income attributable toAdecco shareholders

77

1) Organic growth is a non US GAAP measure and excludes the impact of currency and acquisitions


Slide 22

1) Organic growth is a non US GAAP measure and excludes the impact of currency and acquisitions.2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets.

Revenues and EBITA by segmentQ1 2011 vs. Q1 2010

EUR m EUR m

29% France 1 408 23% 37 2 6%

Revenues EBITA2)

marginorganic1)

yoy growth

29% France 1,408 23% 37 2.6%

19% North America 921 17% 34 3.7%

8% UK & Ireland 411 3% 8 1.8%

7% Japan 352 1% 19 5.5%

7% Germany & Austria 356 38% 29 8 1%

Revenues in percent

7% Germany & Austria 356 38% 29 8.1%

5% Benelux 230 17% 11 4.7%

5% Italy 237 38% 13 5.3%

4% Nordics 200 23% 3 1.2%

4% Iberia 181 11% 5 2.8%8 52% Australia & New Zealand 120 15% 3 2.7%

2% Switzerland 104 26% 9 9.0%

7% Emerging Markets 338 19% 9 2.7%

1% LHH 57 -23% 11 19.8%

Corporate (19)

Adecco Group 4,915 18% 172 3.5%

1) O i th i US GAAP d l d th i t f d i iti


Slide 23

1) Organic growth is a non US GAAP measure and excludes the impact of currency and acquisitions.2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets.

Revenue development by business linesQ1 2011 vs. Q1 2010

Revenues1) Revenue growthEUR m in %, organically

Offi 1 302 Office 1,302 Industrial 2,467 General Staffing 3,769

1127

21

Information Technology 536 Engineering & Technical 252 Finance & Legal 187 Medical & Science 96

50%17%

9%914

514

Professional Staffing 1,071

Solutions 75

24%10

-14

Adecco Group 4,915

1) Breakdown of staffing revenues into Office, Industrial, Information Technology, Engineering & Technical, Finance & Legal and Medical & Science is based on dedicated

18


Slide 24

branches. Solutions include revenues from Human Capital Solutions, Managed Service Programmes (MSP), Recruitment Process Outsourcing (RPO) and Vendor Management Systems (VMS). The 2010 information has been restated to conform to the current year presentation.

FY 2010 results summary

Reported Variance (10 vs. 09) in percent0 EUR m % of rev.

0Revenues 18 65626

0.0 20.0 40.0 60.0 80.0Reported Adjusted1) organic2)

17.8%

0

0

Revenues

Gross profit

18,656

3,3290.0%26

11

12

6

2,607 14.0%

EBITA

0

0.0% 722

0.0%SG&A

0 3.9%

11

142

0

34

Net income attributable toAdecco shareholders

667Operating income 0 0.0%

423 2.3%0.0%

3.6%

1) Adjusted is a non US GAAP measure excluding in FY 2009 , for better comparison, the French business tax of EUR 60 million in costs of services and EUR 4 million in SG&A as those business tax components are shown as income tax as of 2010. It also excludes in FY 2009 the positive impact on gross profit of EUR 25 million due to favorable developments in France resulting in the reassessment of existing accruals and the negative impact of EUR 7 million on gross profit due to a sales tax accrual in the UK related to prior years, as well as the negative impact on SG&A of EUR 121 million associated with restructuring costs.

2) O i th i US GAAP d l d th i t f i iti d di t


Slide 25

2) Organic growth is a non US GAAP measure and excludes the impact of currency, acquisitions and divestures.3) EBITA is a non US GAAP measure and refers to operating income before amortisation and impairment of goodwill and intangible assets.

Our future perspective


Slide 26

Our future perspectiveGlobal trends

Governments

1. Regulation2. Flexibility imperative3. Job creation

Adecco Group 1. Productivity and flexibility2 Talent shortage

1. Demographics 2. Skills mismatch

CompaniesPeople

2. Talent shortage3. Changing labour force3. Lifestyle changes

Technology

1. Job search engines2. e-intermediaries3. eLearning

gy


Slide 27

Thank you


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