ACT.md | Doing Things Differently in Complex Pediatrics

Doing Things Differently in Complex Pediatrics

An Introduction to ACT.md

FALL 2016

| Confidential and Proprietary. All Rights Reserved.

in Complex PediatricsDoing Things Differently


• Care Management• Care Coordination• Care Planning• Team Composition• Team Communication• Risk Assessment• Care Transitions

Our PromiseInspired by you,


ACT.md promises a better, safer,less expensive, and more flexibleapproach to managing healthcare’scomplex tasks and achieving yourorganization’s goals.

Ken Mandl MD MPHChair, Informatics

Zak Kohane MD PhDChair, Biomedical Informatics

“Escaping the EHR Trap – The Future of Health IT” June 2012

Complex Care Teams in Action

What We’re Hearing


“help me change

attitudes in this hospital and

outside it too”Complex Care Physician

“we need to get them hooked up

with services quickly”

Social Worker

“work with usand please be

open to change”Mom of Medically

Complex Child

“show meexactly

what this kid needs

right now”ED Physician

“I’m doing a new kind of job with

old-school tools”

Care Coordinator


With ACT.md everyone – clinicians, patients, families, and communities –can act together to make health happen, wherever they are.

A Platform for Complex Care


CARE COORDINATION RECORDTM

CliniciansImprove care for children with medical complexity and reduce family burden with 21st century digital tools like:

• COLLABORATIVE CARE PLANNING• TEAM-BASED TASKING• ROLE-BASED HANDOFFS

� � �

FamiliesEmpowered to act as knowledgeable and accountable members of the care team with full access to:

• SHAREABLE CARE PLANS• TASKS & RESOURCES• SECURE MESSAGES

� � �

CommunitiesEngaged in care delivery to bridge gaps between medical and social needs, all from one platform:

• SOCIAL NEEDS SCREENING• COMMUNITY RESOURCE DIRECTORY• CLOSED-LOOP REFERRALS

� �

Why ACT.mdCollaborative Consultative Care Coordination Program


PROGRAM TYPEMultiyear, statewide collaboration for CMC

FUNDINGCMMI Health Care Innovation Award

WHY ACT.MD• Multidisciplinary work management• Comprehensive care plans

RESULTS• Child and family QoL scores increasing

across all measured domains• 90%+ family engagement on the ACT.md

platform• Greater than 20% cost savings

Why ACT.mdVermont Child Health Improvement Program


PROGRAM TYPEMaternal and child health services research

FUNDINGAcademyHealth Community Health Peer Learning Program

WHY ACT.MD• Electronic shared plans of care• Secure messaging and work management

MEASURING SUCCESS• Family engagement• Improved health and social outcomes• Community action and policy change• Program sustainability

Accelerating Innovation in Complex Pediatrics


1 Select aPartner

q Population Expertiseq Open Platformq Easy Integrationsq Family User Experienceq Community Engagement

2 Implement theSolution

q Communicate the Visionq Reinforce the Winq Name the Quarterbacksq Build Smart Workflows

3 Demonstratethe Value

q Build Your Evidence Baseq Choose the Right Measures:

• Community Referrals• Patient Touch Points• Parent Satisfaction• Ped QoL• Absentee Days/School• Absentee Days/Work• Family Impact• Outcomes Data Matching

PopulationMeasures

Sample Dashboard

Program Measures

Sample Dashboard

Team MeasuresSample Dashboard

Thank youChristina [email protected]

Jessica Sattler RN [email protected]

www.act.md

ACT.md | Doing Things Differently in Complex Pediatrics

Healthcare

Transcript of ACT.md | Doing Things Differently in Complex Pediatrics