Active Listening
15
-
Upload
nouraneahmed -
Category
Documents
-
view
169 -
download
8
Transcript of Active Listening
![Page 1: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/1.jpg)
![Page 2: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/2.jpg)
Active Listening
![Page 3: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/3.jpg)
Agenda • The importance of listening.
• Difference between hearing and listening.
• How to become an active listener.
![Page 4: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/4.jpg)
The importance of listening
• We listen to obtain information.
• We listen to understand.
• We listen to learn
![Page 5: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/5.jpg)
" Seek first to understand then to be understood."
![Page 6: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/6.jpg)
What’s the difference?
between. . . .
Hearing?
Listening?
&
![Page 7: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/7.jpg)
![Page 8: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/8.jpg)
How to become an active listener• Pay attention
![Page 9: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/9.jpg)
How to become an active listener
• Show him that you are listening
![Page 10: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/10.jpg)
How to become an active listener
• Ask questions
![Page 11: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/11.jpg)
How to become an active listener
![Page 12: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/12.jpg)
How to become an active listener
• Defer judging
![Page 13: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/13.jpg)
![Page 14: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/14.jpg)
![Page 15: Active Listening](https://reader031.fdocuments.net/reader031/viewer/2022020105/555dab41d8b42a63328b4612/html5/thumbnails/15.jpg)
Thank You!
/nourane.ahmed1
@Nouraneahmed93