Accenture and CA Technologies Clarity Offerings August 15, 2010.
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Transcript of Accenture and CA Technologies Clarity Offerings August 15, 2010.
Analysts Place CA Clarity PPM in Leaders Position
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Copyright © 2008 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office.
Forrester Wave™: PPM ToolsQ4 2007
Gartner Magic Quadrant for IT Project and Portfolio Management 2008 *
Accenture and CA Technologies:A Winning Combination
Accenture• Expertise in IT Governance &
Project and Portfolio Management assessment and implementation
• Proven industry practices and methodologies to jumpstart efforts
• Accenture Investment Portfolio Management (IPM) Framework
• Accenture IPM asset build on CA Clarity
• Organizational change management capabilities
CA Technologies• Strong CA Clarity PPM product
offering
• Expertise in Project and Portfolio Management tools implementation
• Deep technical skills implementation, integration, and report creation
• Clarity accelerator packs
• SaaS, Hosting, and support services
Client Value• Industry leading thinking and
implementation skills
• Process improvement and sustainable value creation
• Robust tool capabilities
• Organizational transformation and adoption of capabilities
• Reduced delivery risk
TeamingWhy Accenture and CA Team
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Accenture CA TechnologiesReduces Overall Delivery RiskProcess and organization implementation capabilities
Recurring Revenue Through Annuity DealsMulti-phase implementations to deploy and make Clarity stick
Client Relationship / GuidanceAbility to push back on the client to when making process
changes/decisions vs. just coding what was asked for
Visibility / Sponsorship at the right levelsExecutive sponsorship is a critical success factor
Focus on High Value capabilitiesUtilize decision making functionality of Clarity (e.g. Portfolio Management, Resource Management)
Access to Latest Product InformationLatest Product knowledge to set customer expectations
Clarity Architectural DepthTechnical skills for detailed customizations or interfaces
Clarity Demonstration and PoC CapabilitySandbox environment for client evaluation or demo
When Accenture and CA partner early we have a close rate of 70% and CA deals are 30% larger on average
Strength in Teaming
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Accenture• IT
Governance• PMO
Execution• Organization
al Change Mgmt.
CA Technologies
• SaaS• Product
Support / Enhancements
• Process Design• Investment Portfolio
Management Assets
• Configuration• Training (Process,
Technical)• Report Development
• Technical Architecture• Integration External
Applications
Integrated Services Mix
Client Resources & Knowledge
Bringing together the strengths of each organization to create a blended team drives larger long-term opportunities
for both Accenture and CA Technologies
Strengths / Focus Areas
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What’s Changing at Accenture
— Accenture is committed to driving top line services sales − Accenture & CA committed to being partners in the Services
space
− Methodologies are being combined and roles are being defined between CA Services and Accenture Technology Consulting
− Initial focus will be on Clarity and Security
− Action and investment plan being created for Clarity and Security
− Sales will be driven through TGP Sales Directors and Technology Account Leads in Foundation and Diamond Accounts
— CA’s engagement model with Accenture will need to change
— Referral fees will be eliminated September 1st
— RMSA completed August 1st
Acce
ntur
e Al
lianc
e Se
rvic
es &
Clie
nt A
ccou
nt L
ead
Accenture Customer Segmentation
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Diamond
Foundation
Existing Clients
Existing Clients
New Logo
$100m+
$50-100m
$1-15m
$0-5m
TAL
$15-25mTGP
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Accenture Investment Portfolio Management Solution:Developed as a Joint Service Offering with CA for Clarity
The solution uses proven practices and pre-configured functionality to provide a jumpstart and additional capabilities for the project.
• Align Business and IT strategies• Define investment targets by strategy
and investment category
• Collect and prioritize IT demand• Track and report on key project information
(star/finish date, cost, benefit, resource)
• Ability to analyze and reports on portfolio results• Track financial returns of IT projects to enable
ongoing strategic planning
• Rapid implementation enabled by pre-configured functionality built on top of existing Clarity Modules
• Enable solution through the use of proven methodologies and implementation expertise
• Improve resource utilization• Compare scenarios to reach the
highest strategic alignment
High Level Strategic Planning IT Demand Pipeline Management IT Delivery Scheduling
Strategic Analysis and Tactical Governance (ongoing)
Accenture Investment Portfolio Management Framework powered by CA Clarity
Case Study – Disney (Not to be referenced by name externally without prior approval)
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Background
• Multiple IT organizations evaluating PPM tools – Clarity initial identified as the PPM enterprise tool
• Progress varied within each IT organization – Central IT had a sandbox environment and determining how to progress
Progression – Central IT Organization
IPM Assessment & Roadmap
Weeks
3 Weeks 3 Months
Phase IInitial Capabilities
Understand the Portfolio
Phase II+Future Phases
• Clarity – Initial focus• Portfolio and Project Mgmt.
• Capability Process• Demand Mgmt., Governance
3-4 Months
• Clarity – Deeper focus• Resource Mgmt., IPM, Project Delivery, Portfolio Mgmt.
• Capability Process• Resource, Project Mgmt., Governance
Phase …
• IPM Assessment
• Clarity Demos
Clarity Sandbox Instance
Accenture and CA begin working together
Client understands 2-5 year journey to reach
desired maturity
Accenture and CA delivery Phase I as
combined team
Accenture and CA are positioned to delivery future phases as well as assist other IT organization’s with
their efforts
Partnering Model• Accenture conducts
IPM maturity assessment
• CA demos Clarity technical capabilities
• None• CA sells licenses / On-
Demand capability
• Accenture sells process and training services
• CA sells complementary technology services
• Replicate joint model for future releases
• Look to move to the other IT organizations and repeat process
Key Joint Go-To Market Service Offerings
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IPM Assessment & Roadmap Planning
Clarity Implementation and Rollout
Clarity Usage Assessment or Redeployment
Upgrade or Technical Integration
Ongoing Support
1
2
3
4
5
• AS-IS Issue/Gap Identification
• Analyze existing IPM / governance processes and IPM maturity ratings
• Multi-Phased Clarity implementation focused on process definition, system configuration, and training
• Use of predefined solutions
• Evaluation of existing usage to identify potential untapped value
• Redeployment of Clarity to take advantage for features
• Admin Functions
• Break fix , Product Enhancements
• Migration to newer version of Clarity
• Integrating to external systems – e.g. SAP, PeopleSoft
Offering Description Teaming Mix
Accenture CA echnologies
Accenture CA technologies
Accenture CA technologies
Accenture CA technologies
Accenture CA technologies
• 2-4 Weeks
• ~$30-80k, Client Dependent
• 3-4 Months / Phase• ~$500k / Phase (1-4)• Potential $500k-2Mil• +Licensing / Hosting
• Client Dependent
• Assessment ~$30-80k
• Redeploy ~$500k / Phase
• Client Dependent
• Determined based on services required
• Client Dependent
• Upgrade ~$100-500k
• Integration ~$100-500k / TBD
Opportunity
$
$$$
$$
$
$/$$
Clarity NCV
IPM Assessment & Roadmap Planning
Clarity Implementation and Rollout
Clarity Usage Assessment or Redeployment
Upgrade or Technical Integration
Ongoing Support
Identifying Opportunities
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1
2
3
4
5
• Unclear / lack of process for investment planning
• Several initiatives and / or owners trying to drive change
• Large IT project budgets 50miil+, high number of projects, resource demand issues
• Limited tools or manual processes in place for investment management and /or PMO
• ‘Only do time tracking’ or use a few areas• Few IT areas use Clarity, un-happy users or
slow adoption, lots of manual supporting tasks outside of Clarity
• Existing implementation activities in flight / wrapping up
• IT organization looking to source or develop a more flexible staffing model
• No longer support version• Need to connect to information in other
systems to reduce duplicate data entry
Offering Things To Look For
• Roadmap focus areas sequenced in an achievable plan
• Executive alignment and expectations management – ‘knowing what and when’
• Project portfolio visibility• Project delivery management • Resources and financial management
• Understanding and plan to realize potential untapped value
• Improved asset utilization and ROI realization
• Access to knowledge resources• Leveraged support model to focus internal
resources on other activities
• Access to new functionality• Removal of non-value-add activities for
productivity improvement
Client Value
• Process Flow Details
CA/Accenture Opportunity Engagement
Accenture Opportunity Engagement Process
Accenture Client Team
Accenture Core Team (PPM)
CA RAD
CA Solution Strategist
CA AD/AM
New Opportunity Identified
Engage RAD to initiate discussion with Accenture
Contact Accenture Practice Lead and arrange call with CA Team
Practice Lead to identify the Accenture Client team and engage them to have discussion with CA account team Opportunity
discussion to establish Accenture/CA proposed value proposition and go forward strategy
Go/No Go decision on partnering
CA Team continues sales pursuit
Joint Pursuit formalized – CA/Accenture team to develop joint sales execution plan
Go
No Go
Key Contacts
AccentureSubhash Srivastava – Opportunity [email protected]
Jonathan Gregory – NA Offering Lead
Peter Bologna – NA Clarity Lead
Justine Zang – Global ARD – CA
CA TechnologiesJeff Dawber – VP Alliances East &
South
Mike Crotty – VP Alliances West, North & Canada
Greg Murphy – Offering Lead
Jeff Itscovitch – CA Clarity Alliance Advisor