Free Mentoring, Training, & Resources for Entrepreneurs

For The Life of Your Business:

What is SCORE?Who we are. How we can help.

What Is SCORE?

Video by SCORE CEO Ken YanceyAvailable on YouTube:

http://youtu.be/Q3E0t4VBASY

SCORE is America’s small business resource• One-on-one mentoring

in person & online.• Workshops, seminars &

events in your community.

• Business tools & templates at www.score.org.

Free & confidential mentoring• We help small biz grow• Jelly Belly $160mm rev• Vera Bradley $288mm rev• 9 million served since

1964• 370,000 assisted this

year

What is SCORE?

SCORE is a non-profit resource partner of the

United States Small Business Administration

We Coach Small Business

SCORE: An OverviewAbout SCORESCORE was formed in 1964 as a resource partner of the Small Business Administration whose mission is to help aspiring and existing businesses succeed.

Facts•12,000 volunteer across 340 chapters•1 million hours of service donated by volunteers•500,000+ total services delivered annually •300,000+ people served annually•50,000+ new businesses created annually •60,000+ jobs created annually

over 340 chapters across the nation.

SCORE offers

Small Business…Huge Impact

SCORE offers

Small Business…Huge Impact

over 12,000 volunteer business mentors.

SCORE to Help Grow 1 Million Successful Small Businesses by 2017Since 2009:Business Starts: 167,626Jobs Created : 169,150Jobs Saved : 39,730Businesses that Increased Revenue: 188,101

Gallup Research shows SCORE Helps Business Start & Grow Even in

Recession

Small Business…Huge Impact

Source: Gallup SCORE Client Outcomes Survey 2009 - 2011

In 2011, SCORE helped

Small Business…Huge Impact

Create over

40,537 new

businesses

Create over 67,000 new

jobs

Over 77,000 clients

increase revenue

Of SCORE’s 2011 Clients:

Small Business…Huge Impact

47% were women

46% were minorities

11% were

veterans

“What does SCORE stand for?”

We stand for helping small business achieve goals

& succeed.

Success = Winning!

To WinYou have to SCORE

It’s true in sports… it’s true in business

SCORE Provides Experienced Coaching

Sound business planning Product and service review Financial insights Marketing and promotion Resource planning Choosing and negotiating with vendors Customer care

How do our Clients Win?

SCORE Stands for:Helping Local People Win in

Business

May we Help You SCORE Your Goals?

Who Do We Help?

Opening

Growth

Research &

Planning

Pre-Startups

Startups

Firms in Business for a Year or More

Who We ServeBuilding EntrepreneurshipAspiring and Existing Small Biz Owners

• Early stage entrepreneurs, who are considering to start a business but who need help defining their ideas, building their plan and obtaining financing

• Start-up businesses, who are seeking to establish their business and manage their finances

• Established businesses, who are seeking to grow their business and increase their revenue or customers

We help small businesses of varying sizes, in various industries:

The conversation begins with one client.

We’re Chartered to Serve Firms With up to 500 Employees Up to 500

50 or Less

20 or Less

10 or Less

5 or Less1

Person

Empl

oyee

s

Over 90% of our clients are this size

Businesses we serve typically have less than 20 people

The Price for Coaching a Client in Planning and Starting a Successful Business:

$0.00There is no cost to the client.

SCORE Mentors Volunteer to Help

FACT: Over 90% of SCORE mentors have successfully managed businesses large and small.

Our volunteers know the road to success in local and global markets.

How SCORE Mentors Help You

Confidentially review your business ideas

Explain how to apply for licenses, etc.

Provide info on finding legal and CPA services

Help you create a detailed business plan

Advise you on business negotiations

Coach you through pre-finance preparations

If you are in the pre-startup or startup phases

SCORE mentorsoften work in teams to meet your needs.

How SCORE Mentors Help You

Confidentially review your business situation Identify your served markets vs new markets Assess product portfolio Assist with SWOT analysis Identify business options Develop your growth strategies

Mentors can help prepare you for new growth.

How SCORE Can Help

SCORE Public Service Announcement

Available on YouTube: http://youtu.be/vS21rUC2elo

How We HelpMentoring: Free face-to-face mentoring in each of its 340+ chapters and also provides online advice through www.score.org.Workshops: Educational sessions on a myriad of topics for entrepreneurs, ranging from business planning to marketing and financing. Roundtables: Facilitated peer sessions in discussing critical business topics.Online Resources: Wide collection of articles, templates, assessments, blogs, and other tools that can be used to learn and implement new strategies.

SCORE is here to help you find success as an entrepreneur.

MentoringFree. Personalized. Confidential.Expert Advice For the Life of Your Business

Aspiring and existing entrepreneurs can get FREE, confidential, business advice from expert advisors committed to helping them succeed.

Every SCORE chapter offers expertise in a variety of fields and industries. Whether you’re just starting out, in business, or ready to sell or retire, SCORE can help – providing guidance and resources to help with your decisions. Turn to SCORE for assistance with 1 question - or 1,000.

We’re here to help you succeed. We’re here - for the life of your business.

MentoringFree. Personalized. Confidential.Expert Advice For the Life of Your Business

Benefits of Mentoring:• SCORE mentors provide the specific resources you need

through personalized, 1-on-1 mentoring.• Avoid timely and costly mistakes by learning from

someone who’s “been there, done that”.• Feel confident knowing you have an experienced

resource available for simple questions or more complicated strategy development.

• SCORE helps businesses start and succeed. In 2011 we helped create over 67,000 new businesses. The next success story can be yours.

WorkshopsSimple Steps for Starting Your BusinessLearn the Basics. Test the Feasibility of Your IdeaA series of pre-business workshops designed to help clients get to a “go or no go” decision for the business. In-class exercises, post-session homework and mentoring are a part of the workshop process.• Session 1: Business Basics• Session 2: Business Concept• Session 3: Marketing Plan• Session 4: Financial Projections• Session 5: Funding Sources & Next Steps

1st Session FREE

An interactive program that provides entrepreneurs the knowledge and tools they need to switch their strategy from start-up mode to growth mode. This program offers 4-components that help in-business clients identify opportunities for growth and develop strategies for success.• Assessment: This first element helps identify opportunities/ challenges.• Mentoring: Work with an expert to develop a customized plan to

achieve goals; We provide continuous input during the plan implementation.

• Workshops: Clients participate in the courses they need as determined from the assessment and mentoring.

• Roundtables: Participants can connect & learn from each other.

WorkshopsSimple Steps for Growing Your BusinessCustomized Training for Those Already In Business

WorkshopsSimple Steps for Growing Your BusinessCustomized Training for Those Already In BusinessWork with a SCORE Mentor to create a personalized growth plan for your business to include one or more of the following business training workshops:

• Session 1: Business Assessment and Goal Setting• Session 2: Marketing Your Business• Session 3: Managing Your Time, Your People and Your

Resources• Session 4: Growing Your Sales• Session 5: Financial Management• Session 6: Managing Operations

Workshopse-Business NowHelping Entrepreneurs Use Technology to SucceedThe goal of this program is to help small business owners with little to basic digital literacy learn about technology tools to help solve their business challenges and grow their businesses.Workshops Include:• Boosting Your Business Using Technology • Creating a Technology Plan for Your Small Business• Building the Perfect Website for Your Small Business• Applying Technology to Jumpstart Your Sales • Using Technology to Improve Your Cash Flow

Workshopse-Business NowHelping Entrepreneurs Use Technology to Succeed• Online workshops help small business owners learn at

their convenience• 1-day events offer valuable live workshops &

roundtables designed specifically for small businesses• In-person workshops and roundtable discussions at

local chapters allow for a personalized experience for entrepreneurs

• Technology mentors at local SCORE offices combine tech knowledge with expert business advice to pave the way for success

Visit http://www.score.org/ebusiness-now

Business RoundtablesSharing Experiences. Learning Together.Connecting In-Business Clients to Foster SuccessA facilitated discussion event led by a SCORE volunteer or invited guest expert. These events provide local small business owners with a supportive peer group and provide value through access to SCORE resources and services.• Provides access to the collective wisdom of

entrepreneurs in the local community• Offers perspectives from a variety of business owners• Helps emerging firms overcome obstacles and seize

opportunities• Presents an opportunity for attendees to grow their

business network• Can be customized for partners as needed

Online ResourcesTemplates. Tips. Blogs. Workshops. Tools for Business Success Available 24/7Get access to over1,800 templates & tools, 1,000 blog posts, and 100 English and Spanish language workshops to help you start and grow your business. • Templates & Tools - Articles, assessments, outlines, templates, and

other resources that you can use to learn and implement new strategies• SCORE LIVE Webinars - Live ,1-hour presentations by mentors and

partners on a variety of small business topics and trends• Online Workshop – A business training module archived on score.org• SCORE Blogs - Business experts in a number of industries share

information on emerging trends and topics facing today’s small business owner

• SCORE Newsletters - Subscribe to get the latest business information, tips and resources delivered to your inbox

60% of SCORE clients say these SCORE-mentored tools are very important to the growth of their business. • Marketing Plan• Business Plan• Cash Flow Analysis• Financial Strategy

Entrepreneurs’ Favorite SCORE Resources

Online Resources

Source: Gallup SCORE Client Outcomes Survey 2010.

Why SCORE Works

Mentoring provides improved chances for startup and success through one-on-one business coaching.

You Don’t Have to Go It Alone

Workshops provide training on critical topics in an environment where you can learn from experts and like-minded entrepreneurs.

Online Resources can be your playbook to provide step-by-step outlines for small business strategies.

Why SCORE WorksYou Don’t Have to Go It Alone

Our team of SCORE mentors offers over 300,000 total years of business experience in over 60 industries.

We’re here for the life of your business – providing free advice for as long as you own your business.

Meet [Insert Chapter Name] SCOREServing [Insert Local Community]

We serve communities throughoutthe Puget

Soundarea

Mentors in Downtown Seattle S. Seattle N. Seattle Bellevue/Kirkland Bremerton and

Bainbridge Kitsap Peninsula more

BELLEVUE

KIRKLAND

RENTON

WINSLOW

BURIEN

SHORELINE

ISSAQUAH

Greater Seattle SCORE

80 mentors Over 1,000 active clients Helped clients start 861 new

firms* Conducted 3,414 mentoring

sessions** Helped create 946 jobs*

* In 2010. **last 12 months

Greater Seattle SCORE

Mentoring That Meets Your Needs One-time Short-term Long-term

Mentors Paul Hirz and Dan Martin confer on how to best serve clients located on the Kitsap Peninsula and in South King County

Mentor Ekhard Preikschat meets with client Sun Kim in downtown

Seattle. Ekhard advises Sun on his growing restaurant.

In our Seattle office

In Your Community

Online

Gladys Romero

Banking

These are some of our 80 advisors who can help you with your business.

Seattle Mentors. Experienced managers, business owners, directors, trainers, and educators, and authors.

Mickey BaeFinance

Tone ShimizuImport / Export

Robbin BlockMarketing

Ed MolzanRestaurants

Bob DorseManufacturin

g

A Team with Diverse Backgrounds Our mentors come from many

industries…

Convenient Training Programs to help business owners get started correctly Workshops taught by experts Locations around Puget Sound Times convenient to your schedule Strong value; affordable Registration online or by phone

Rising Stars…a Greater Seattle Sampler

Jennifer Loomis PhotographyProfile: Pioneer in the genre of maternity photography. Now internationally known for her ground-breaking work capturing the pregnant nude.

SCORE’s role: Business mentoring, which continues today. Mentor: Jerry Zyskowski

Background: Defied skeptics and left a well-paying job at MSNBC. Created thriving business photographing moms-to-be. Success drivers: Passion; quality of her work; long hours; skills gained working with business team at the UofW, and SCORE mentoring.

Jennifer Loomis

Jeffrey Braun Furniture

Lindsay and Jeff

Braun

Profile: Passionate about custom design. Today serves recognized interior designers nationally. Seattle based. Manufactures in LA and Seattle.

SCORE’s role: Business mentoring, which continues today. Mentor: Ed Milan

Background:Five-yr-old firm was experiencing bumpy and unclear growth. Jeff Braun sought assistance to determine business’s future directions.Success drivers: Secured contracts with hotels and key design consultants. Combined talents of owners.

Birds + Bees + KidsProfile: Firm helps parents and others with how to speak openly with children about the topics of relationships, love, and the birds and the bees.

SCORE’s role: Business mentoring, which continues today. Mentor: Jerry Zyskowski

Background: Needed help defining an effective business plan due to a narrow market niche. Success drivers: Successful author. Frequent speaker. Winner, “Emerging Entrepreneur Award” also “Mom’s Choice” Award. Firm was highlighted in Seattle Magazine.

Amy Lang

Sponsors & PartnersOur local partners help usmake such successes possible You are invited to

participate Visit our monthly meeting Sponsor a workshop May we add your logo

here? ?

Improve your chances for success Visit seattle.score.org and register your name Make an appointment to talk with a mentor Get our CD “How to Get Started…”

How You Can Get Started Now

Knowledge. Wisdom. Experience.

We Invite You to put Experience on Your Side

Greater Seattle SCORE Executive Team

Jerry Freeland

Workshops Chair

Walter MooreChair,

Sponsorships & Investment

Cmtte

Bill MunroeOutreach Co-

Chair Larry Spelhaug

District Director

Cindy ButlerOutreach Co-

Chair

Gil Rankinmentor/

ResearchRoger Winter

Past ChairEd Milan

Asst District Director

Ben Meyerhoff

Chapter ChairDarlene Robbins

SBA-SCORE Liaison

Get Started TodayDon’t Wait.Contact us today to

Start or grow your business Become a SCORE volunteer

Call or visit us online: 206-553-7320 www.seattle.score.org Email:

allie@seattlescore.org www.score.org

Allie ThompsonAdmin

Manager

Think Big. Start Small.

Go with Experience on Your Side

Greater Seattle SCORE