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WELCOME

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TEAM MEMBERS:

HEMANGI CHOUDHARI 79

CHETAN GAIKWAD 91

SAGAR GHADGE 104

SHANTESH SAVAGAON 110

ABHIRUP UBALE 120

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Logistics is the management of the flow ofgoods, information and other resources, includingenergy and people, between the point of origin andthe point of consumption in order to meet therequirements of consumers.

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Inventory

Material Handling

Transportation

Warehousing

Customer Service

Packaging

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Customer service is a series of activities designed toenhance the level of customer satisfaction

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Established: January, 2000

Headquarter: Memphis, U.S.A

Parent Company: Federal Express Corporation

Company profile: Courier Company

Branches in India:

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FEDEXQUALITYISOURMISSION

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Build business to customer loyalty

Provide true customer service

Customer is always right

Be honest with your customers

Educate your staff

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Leather exporters

Garments exporters

Brass exporters

Marine products exporters

Gems and jewellery exporters

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FedEx FAQ Contact FedExOnline

Contact FedEx By

Phone

Interactive Help

Guide

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Place an order for pickup & delivery

Necessary paperwork is done

Processing at the Airport

Follow-ups

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Efficient Customer Response(ECR)

Transportation management service

Returns Management

Information Technology & Consultation Services

Customer Relationship Management(CRM)

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Provide better service

Control of information and product

Supply right amount of product at right time

Substitute information for inventory

Customer Advisory Board

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Improve outbound and inbound transportation process

Simplifies carrier selection

Provide a single point of contact

Cost effective process

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Get real time feedback

Right mix of expert staff

Analyze & Benchmark supply chain process

Suggest an optimal supply chain solution

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Helps to identify & target potential customers

Improves customer satisfaction

Provides required information to employees

Retains loyal customers

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THANKYOU