Aaker Kumar Day Ch24

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    Marketing ResearchAaker, Kumar, Day

    Ninth Edition

    Instructors Presentation Slides

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    Marketing Research 10th Editionhttp://www.drvkumar.com/mr10/

    Chapter Twenty-four

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    Traditional Applications of Marketing

    Intelligence

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    Phases in New Product Research

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    Concept Generation

    Need Identification

    Concept Identification

    Concept Evaluation and Development

    Product Evaluation and Development

    Testing the Marketing Program

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    Concept Generation

    Perceptual maps

    Social and environmental trends

    Benefit structure analysis

    Product users

    Focus-group interviews

    Lead user analysis

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    Need Identification

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    Concept Generation (Contd.)

    Are there any major flaws in the concept?

    What consumer segments might be attracted to it?

    Is there enough interest to warrant developing it further?

    How might it be altered or developed further?

    How are the concepts exposed?

    To whom are the concepts exposed?

    To what are they compared?

    What questions are asked?

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    Concept Identification

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    Product Evaluation And Development

    Use Testing

    Virtual Product Testing

    Blind use test

    Predicting Trial Purchase

    Pre-test Marketing

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    Pretest Marketing Example

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    The ASSESSOR Laboratory Test Market Research Design and Measurement

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    Test Marketing

    Sell-in test markets

    Controlled Distribution Scanner Markets (CDSM)

    Selecting the test cities

    Representativeness

    Data availability

    Media isolation and costs Product flow

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    Really New Products

    Create or expand a new category, thereby making cross-category

    competition the key (e.g., fruit teas versus soft drinks)

    Are new to customers, for whom substantial learning is often required(i.e., what it can be used for, what it competes with, why it is useful)

    Raise broad issues such as appropriate channels of distribution and

    organizational responsibility

    Create (sometimes) a need for infrastructure, software, and add-ons

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    Pricing Research (Contd.)

    The pricing pattern that is adopted for increasing market share is to:

    Offer a lower price (even below cost) when entering the market.

    Hold that price constant until unit costs produce a desired percentage

    markup.

    Reduce price as costs fall to maintain markup at the same desiredpercentage of costs.

    The types of information required for this pricing method are

    The nature of the experience curve. Breakeven points.

    Cost of units sold to additional market segments.

    Competitor costs.

    Forecast of the decline stage of the product life cycle.

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    Distribution Research

    Warehouse and Retail Location Research

    Center-of-gravity Simulation

    Computerized Simulation Models

    Catchment Area Analysis Outlet Location Research

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    Center-of-gravity warehouse

    location to serve five retail

    stores.

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    Distribution Research (Contd.)

    Number and Location of Sales Representatives

    Sales effort approach

    Statistical analysis of sales data

    Field experiments

    Computerized models of sales force size and allocation by market

    and by product line

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    Advertising Research

    Criteria

    Recognition

    Recall

    Day-After Recall (DAR) measure on-air test

    Persuasion

    Forced exposure, brand preference change test

    Clutter/awareness score

    Attitude-shift measure

    Impact on purchase behavior

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    Advertising Research (Contd.)

    Sample diagnostic questions: Comprehension of message or slogan

    Communication of secondary copy ideas

    Evaluation of demonstrations, spokesperson, message

    Perception of brand uniqueness or brand differentiation

    Irritating or confusing elements

    Viewer involvement

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    Advertising Research (Contd.)

    Purchase Behavior

    Coupon stimulated purchasing

    Split-cable tests

    Copy Test Validity

    Qualitative Research

    Audience Impressions of the Ad

    Adjective Checklist

    Eye Movement

    Physiological Measurement

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    Sales Promotion Research

    Promotional Tools

    Price Discounts

    Features

    Displays

    Coupons / Rebates

    Sweepstakes

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    Sales Promotion Research (Contd.)

    Promotional Strategy

    Hi-lo

    Every Day Low Price (EDLP)

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    A schematic framework of the major types of sales promotion.

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    Sales Promotion Research (Contd.)

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    Specific Sales Promotional Tools