A-Z Fan Guide 2012-2013

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Raymond James Stadium's A-Z Fan Guide 2012-2013

Transcript of A-Z Fan Guide 2012-2013

Page 1: A-Z Fan Guide 2012-2013
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Home of the Tampa Bay Buccaneers and University of South Florida Bulls

Raymond James Stadium is managed by the Tampa Sports Authority, a special district of the state of Florida that was founded in 1965. The Authority also manages three city of Tampa golf courses: Rocky Point Golf Course, Rogers Park Golf Course, and Babe Zaharias Golf Course.

• Opening - September 1998• Architect - HOK Sport Facilities Group • Turf - Tifway Bermuda 419• Cost - $168.5 million • Total Seating - 65,890 (expandable to 75,000)• Club Seats - 12,262• Luxury Suites - 195• Parking Spaces - 10,000 on site; 25,000 within half a mile • Annual Events - Outback Bowl, Monster Jam, American Invitational • Host to Super Bowls: XVIII, XXV, XXXV and XLIII

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AADA ACCOMMODATIONS

Raymond James Stadium and its amenities were carefully designed within the guidelines of Americans with Disabilities Act to provide an enjoyable experience for all guests. Disabled and wheelchair seating is available throughout the stadium. For more info, please ask for the Accessibility Guide at any Guest Services booth or visit www.raymondjamesstadium.com.

ADDRESS

4201 N. Dale Mabry Hwy, Tampa, FL 33607

AISLE POLICY

Wait for the whistle. At Buccaneers games, to ensure fans don’t miss the action on the field, club guests will be asked to wait for the whistle at the end of a play before returning to their seats. This policy will be enforced throughout the event. Your cooperation is appreciated.

ALCOHOL SALES & POLICIES

RJS works hard to promote responsible consumption of alcoholic beverages. Fans should be aware of the following alcohol policies:• All guests purchasing alcohol must show

valid identification• Alcoholic beverages will be limited to two

per person per purchase• Alcoholic beverage sales at portable and

permanent concession stands on the main and upper concourses will cease at the beginning of the fourth quarter of a football game or its equivalent at other events. The club section may serve alcohol until the end of the game

• Guests passing alcohol to minors or guests possessing alcohol, who do not have proof of being at least 21 years of age, may be ejected or subject to arrest

• Alcoholic beverages may not be brought into the stadium. Any attempt to bring in alcohol will be considered a violation of the Fan Code of Conduct and may result in the guest being ejected, arrested or having ticket(s) revoked

• Levy Restaurants reserves the right to refuse services at any point to any patron that they deem as intoxicated

• No alcohol may be taken out of the building

AMERICAN INVITATIONAL

The ‘Super Bowl of Show Jumping’ is held annually at Raymond James Stadium. Visit www.stadiumjumping.com.

ANIMALS

Service animals or those in training for guests with disabilities are allowed on RJS property. All other animals are prohibited.

ARRESTS & EJECTIONS

It is our goal to avoid ejections or arrests as much as possible; however, it is important that each guest enjoy a quality stadium experience while in attendance. We will enforce rules and regulations and eject or remove an individual from the stadium, without refund, when he/she does not abide by policies, rules or generally accepted standards of behavior that are consistent with safety or security. See Fan Code of Conduct/Prohibited Actions on page 5.

ATMs

ATMs are located on the main concourse near sections 119 and 144, on the club concourses near sections 217 and 242, and on each upper deck near sections 318 and 343. There is one ATM outside the stadium in the south plaza near the Ticket Office.

BBABY CHANGING TABLES

Baby changing stations are located in all restrooms.

BAG SEARCH

RJS prohibits backpacks and large bags from being brought inside. All bags are subject to search upon entry and are subject to additional searches within the stadium. Items not

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permitted in the stadium must be returned to the patron’s vehicle. There are no lockers outside of the stadium to store items nor can they be held by stadium personnel. All items left unattended outside the gates will be disposed of.

BANNERS, FLAGS & SIGNS

Only hand-held signs will be permitted into RJS as long as they meet the following guidelines:• Signs can’t be made of wood or metal• The content of the sign must be event-

related and in good taste as determined by the Tampa Sports Authority

• Signs can’t be commercial, political or obscene in nature

• Signs can’t obstruct other stadium signage or a guest’s view; they may not be attached to rails or other signs.

• Staff reserves the right to confiscate signs that are in violation of this policy.

BICYCLE PARKING

Bicycle racks are located near each stadium gate (A,B, C, D) in the dock areas surrounded by mechanical fencing. The stadium is not responsible for the loss of bicycles.

BOTTLES, CANS & BEVERAGE CONTAINERS

For safety reasons, guests are prohibited from entering RJS with any glass or plastic bottles, cans, thermoses or hard-sided containers of any size or style. Guests in possession of bottles or cans may recycle them at the gate or return them to their vehicles.

CAMERAS & VIDEO RECORDERS

Still, non- professional cameras of the “point and shoot” variety are allowed as long as they do not have removable lenses. Video recorders and camera bags are not permitted.

CHILDREN’S TICKET POLICY

The children’s ticket policy varies by event. Visit www.raymondjamesstadium.com.

CLUB LOUNGES

RJS has two exclusive clubs located on the east and west side of the stadium. Each club features a climate-controlled lobby and lounge complete with two full-service sports bars, HD video walls and premium concessions. Prior to Buccaneers games, each club lobby’s restaurant, known as the Lower Galley, offers an upscale buffet. For restaurant reservations, call 813-350-6490. Club access changes from event to event. Visit www.raymondjamesstadium.com.

COMPLIMENTS & CONCERNS

Compliments or concerns about your stadium experience may be reported to the nearest Guest Services booth attendant or to the TSA office at 813-350-6501. You may also submit comments through our website, www.raymond-jamesstadium.com. If you are filing a compli-ment or complaint about a stadium employee, be sure to include the staff member’s name and/or badge number. Thank you for your input. See Reporting Fan Behavior on page 9.

CONCESSIONS

For large events, RJS has 42 concession stands to give guests nearly 600 points of sale for food and beverage service. Portable carts, placed throughout the concourse areas, serve the fol-lowing foods: • Hamburgers : 118, 123, 143, 148, 204,

217, 229, 241, 317, 342• Chicken Tenders: 112, 123, 137, 148, 217,

204, 229, 241, 317, 342• Onion Rings: 103, 129, 304, 329• Ice Cream: 112, 123, 139, 151, 204, 217,

229, 241, 314, 339• French Fries: 103, 112, 118, 123, 129, 137,

143, 148, 204, 217, 229, 241, 304, 317, 329, 342

• Personal Pan Pizza: 109, 123, 134, 148, 204, 217, 229, 241, 311, 336

• Hot Dogs, Pretzels, Peanuts, Popcorn: 107, 109, 110, 112, 114, 123, 124, 132, 134, 136, 137, 139, 148, 149, 207, 208, 213, 232, 233, 238, 307, 309, 311, 312, 314, 332, 334, 336, 337, 339

• Deli Sandwiches, BLT Salad: 107, 132, 207, 232, 309, 334

• Import beers: 103, 118, 129, 143, 310, 336

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Note: Not all concession stands may be open for an event. Please see Guest Services for a list of available concession stands or location of items.

CONTACT INFORMATION

See Phone Numbers on page 8.

CREDIT/DEBIT CARDS

The RJS Ticket Office, concession stands and club restaurants accept all major credit cards (VISA, Mastercard and American Express).

DESIGNATED DRIVER PROGRAM

RJS offers Budweiser’s Good Sport Designated Driver program at all events that serve alcohol. Fans who pledge to be a designated driver will receive a free soft drink coupon redeemable at all permanent concession stands. Driver’s license is required and patrons must be 21 or older to qualify – limit one per household. Visit any Guest Services booth for more information. Thank you for drinking responsibly!

DIRECTIONS

See map on page 18.

DROP-OFF & PICK-UP AREA

The Mass Transit Drop-off on N. Dale Mabry Hwy next to the pedestrian bridge is designated for mass transit, non-disabled drop-off, taxi pick-up and limo staging.

DISABLED DROP-OFF & PICK-UP AREA

Guests with disabilities may be dropped off at Lots A, B/C and D for convenience. When picking up guests with disabilties, please allow time for exiting traffic to clear before returning for them.

EELEVATORS

Elevators for guests with disabilities are avail-able near Gates A and C. Elevators in the two

stadium clubs are for suite ticketholders and club or suite guests with disabilities.

EMERGENCIES

In the event of an emergency, guests will be asked to exit the stadium and return to their vehicle. For safety reasons, they will be directed to walk immediately across one of the perimeter streets surrounding the stadium, which include: Dale Mabry Hwy, Himes Ave, Tom McEwen Blvd, or MLK Blvd. Guests will be asked to go their vehicles and turn on car radios or check www.raymondjamesstadium.com for re-entry information.

ENTRANCE GATES

Guests should look on their ticket for where to enter the stadium. There are four gates - A, B, C and D - that are for general admissions guests. Guests who have club access or are suite hold-ers may enter either in the west club or the east club. Near the ramps at Gates A and C are special entrances for guests with disabilities.

ESCALATORS

Escalators are located at Gates A, B, C and D as well as in each of the clubs. The direction of escalators adjusts for traffic flow midway through events.

EXIT/RE-ENTRY

Please see Re-entry Policy on page 9.

FFAMILY RESTROOMS

Family Restrooms are located on the main concourse and upper concourse near the Guest Services booths at each quad (A, B, C, D). Please obtain the key from the nearest Guest Services booth attendant and return after use.

FAMILY SECTION (ALCOHOL FREE)

Family Section varies per event. Visit www.raymondjamesstadium.com.

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• Any behavior which otherwise interferes with other guests’ enjoyment

• Smoking (except in designated locations) and spitting tobacco

• Entering the stadium with unlawful weap-ons of any kind (except those required by Florida Law or the Licensee’s admission policy) See Prohibited Items on page 8.

• Standing on chair seats or stepping over chair backs

• Standing or sitting in walkways, aisles or ramps

• Placing cups on the wall • Running or jogging • Failing to follow event staff instructions• Re-entering the stadium

Tampa Sports Authority reserves the right to change this list at any time. Violations may result in the guest being ejected, arrested or having his/her ticket revoked.

Guests can report issues and concerns by: • Texting 33607 with location and issue • Calling 813-350-6501• Contacting event staff or security person-

nel (not vendors or custodians)

FAN CODE OF CONDUCT/ PROHIBITED ACTIONS

RJS is committed to creating a safe, comfortable and enjoyable experience for all fans, both in the stadium and parking lots. The following is a list of behaviors that will not be tolerated: • Abusive, foul or disruptive language and

obscene gestures • Intoxication or signs of impairment related

to alcohol consumption or drug use • Fighting, taunting or threatening remarks

or gestures • Distributing handbills, pamphlets, etc., un-

less authorized by stadium management and the licensee renting the facility

• Sampling or unauthorized collections of any kind on stadium property

• Sitting in a location other than the guest’s ticketed seat

• Displays of affection not appropriate in a public setting

• Obscene or indecent clothing • Any disruption to the progress of the

event by a guest’s actions, including throwing or kicking objects

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GUEST SERVICES BOOTHS

Guest Services booths are located on the main concourse near sections 102, 119, 127 and 144; on the upper concourse near sections 310 and 336; in the club lobbies by the entrance and lounges next to the escalators as well as outside the stadium in the south plaza, Gate A and Gate B. Guest Service booth attendants assist guests with lost and found, lost children or fans, emer-gencies, Designated Driver program, wheelchair storage, stadium directions and questions.

HHOST YOUR EVENT

Host your next private event at Tampa’s premier sporting and entertainment venue. From private tailgates, corporate meetings and wed-dings to activities on the field, you are sure to create an event to remember at this one-of-a-kind venue. RJS offers elite services year-round to groups of 50 to 5,000. The stadium score

LIMOUSINES

Parking for limousines varies by event. Visit the Parking Prices page at www.raymondjames-stadium.com.

LOST CHILD/FAN

Guests are encouraged to instruct their children to find an event staff member if they are lost or separated from their group. Lost children or fans will be taken to the nearest Guest Services booth. The party looking for the child or person should follow the same procedure. As a preven-tive measure, all Guest Services booths inside the stadium offer the Tag-A-Fan program. See Tag-A-Fan on page 11.

LOST & FOUND

All guests looking to claim or report lost items during an event should visit a Guest Services booth. Guests inquiring about lost items at pre-vious events should contact the Stadium Office at 813-350-6500 during regular business hours. Lost items are brought to the Stadium Office by the end of each event.

IINFORMATION

See Guest Services booths on page 6.

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boards, field, ship and video wall are available for use. Private event guests may be provided complimentary tours of the stadium. Call 813- 350-6414 for more information.

HOUSEKEEPING ISSUES

RJS strives to present guests with a safe, clean and friendly environment during their visit. If a guest sees or experiences a housekeeping problem or maintenance concern, please notify event staff. You can also text 33607 with the location and housekeeping/maintenance issue or call the Stadium Office at 813-350-6501.

FIELD ACCESS

Guests entering the field area without proper credentials are subject to ejection and arrest.

FIRST AID

First aid stations are located near sections 120 and 145 on the main concourse. On the upper concourse they are located near sections 319 and 344. Paramedics are positioned on the east and west walkways of the main and upper concourses and at each end zone. FOOD & BEVERAGE POLICY

Fans are not allowed to bring food or beverage items in the stadium. We ask that fans leave these items in their vehicles or dispose of them at the security checkpoint before entering. Exceptions are made for patrons that are two years or younger or for those with medical needs. Please contact Tampa Sports Authority in advance at 813- 350-6500 to make special medical arrangements.

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OOUTBACK BOWL

The Outback Bowl is a college football game that is typically played on New Year’s Day featuring teams from the SEC and Big Ten Conference. Visit www.outbackbowl.com.

PPAGING

Paging requests should be made at a Guest Services booth. Only emergency pages will be made.

PARKING

Parking is available on a first-come, first-served basis. There are approximately 10,000 spots on site and 15,000 offsite. Patrons pay for parking upon entrance to the lot; cash only. All vehicles that enter RJS property are subject to search. For parking prices, visit www.raymondjames-stadium.com as they vary for each event as well as designated lots for different types of vehicles (motorcycles, buses, campers, limos, etc.). Follow the directions on the message boards that surround streets leading to the stadium for reserved, general or disabled lots. Advance parking is only sold for Bulls/Buccaneers season ticket holders and the Outback Bowl. Contact the Buccaneers, USF or the Outback Bowl for information on advance parking.

PARKING LOT POLICIES

• Saving parking spaces is not permitted• Overnight parking is prohibited. Check

www.raymondjamesstadium.com for exceptions

• Infringing on another guest’s tailgating area is prohibited

• Political campaigning, picketing or distrib-uting handbills/pamphlets is prohibited

• Sampling or distributing items by unau-thorized individuals is prohibited

or musical instruments into the stadium. This includes air horns, artificial noisemakers, vuvuz-elas, aerosol cans and whistles.

LOST OR STOLEN TICKETS

For lost or stolen tickets on event day, visit the Ticket Office located in the south plaza between Gates C and D.

MMEDICAL NEEDS

Contact the Tampa Sports Authority office in advance at 813-350-6500 to make special medi-cal arrangements. First aid locations in Quads B and D of the main and upper concourses can store special need items that are not permitted in the seating areas. Complimentary cups of ice are available at concession stands and bottled water can be purchased as well. Water foun-tains are located throughout the facility.

MERCHANDISE

RJS does not have a team store. Merchandise is sold only on event days. On the main concourse there are four permanent merchandise booths located at each quadrant (A, B, C, D). In each of the clubs there is one permanent merchan-dise store, located across from sections 211 and 235. In the upper concourse, permanent merchandise stands are located near Sections 304 and 317 and sections 330 and 341. Other locations may be available depending on the event. Check with Guest Services for a list of available merchandise booths.

MILLER LIGHT PARTY DECK

Tickets to the Miller Light Party Deck vary per event. Visit www.raymondjamesstadium.com for access and availability.

MONSTER JAM

Advance Auto Parts Monster Jam® is a thrill-a-second four-wheel drive extravaganza. Visit www.monsterjam.com.

NNOISEMAKERS

So as not to interefere with guests’ event enjoyment, refrain from bringing noisemakers 7

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• Unauthorized collection of any kind is prohibited on stadium property

• No running or jogging in parking lots• Unlawful weapons and fireworks are not

permitted in the parking lots• No kegs or large vessels • Fans who participate in disorderly con-

duct, including profanity, will be ejected• Tents over 10′ x 10′ without prior approval

(stadium management and licensee) or proper permits are not permitted on RJS property

• Patrons must pay the proper parking fee or present a pass to park in the stadium parking lots. The pass must remain promi-nently displayed in the vehicle

• A parking fee will be charged for all spectator-type events held at the stadium

• Parking passes are not valid for re-entry into the stadium’s parking lots. Refunds or rain checks will not be given

• The stadium’s parking lots are not avail-able for public recreation. Trespassing is prohibited in RJS parking lots on non-event days

PHONE NUMBERS

• Stadium Office: 813-350-6500 Event Days: 813-350-6501 TDD: 1-800-955-8771• Tampa Bay Buccaneers: 813-870-2700 Tickets: 813-879-2827 Customer Service: 1-800-282-0683• Tampa Bay Sports Commission:

813-342-4075• Levy Restaurants: 813-350-6401• Special Event Rentals: 813-350-6414• USF Bulls Football Ticket Operations:

813- 974-3002 Ticket Sales: 1-800-GO-BULLS

Athletic Association and Bulls Club: 813-974-2125• Ticketmaster: 1-800-745-3000• Outback Bowl: 813-874-2695

PIRATE SHIP

Built in 1998, the pirate ship is owned by The Tampa Bay Buccaneers. It cost $3 million and is designed to scale as a replica of an 1800s ship. The pirate ship is closed to the public during events. Cannons on the ship will fire during Buc-caneers games. It is available to rent for parties.

Call 813-350-6414 for info.

PROHIBITED ITEMS Prohibited items will not be stored at the gates; they must be returned to vehicles or thrown away. RJS is not responsible for items left behind, lost, stolen or damaged. Posses-sion of prohibited items is grounds for ejection from the stadium or parking lots; tickets will be forfeited.

Prohibited items include:• All food, drinks, cans, bottles and glass• Drugs/narcotics (prescriptions accepted)• Backpacks, duffel bags or large bags• Banners or flags with sticks or poles; items

that could obstruct view• Camera cases and binocular cases• Video cameras and still cameras of the

“point and shoot” variety with removable lenses (still, non-professional cameras are allowed)

• Coolers and hard containers• Artificial noisemakers (air horns, bull-

horns, whistles, vuvuzelas, etc.)• Items that could be missiles or projectiles• Lasers• Pets (except assistive animals)• Recreational balls and equipment of any

type (including footballs)• Seat cushions• Skates, skateboards, skate-shoes, cycles,

and Segways• Strollers• Umbrellas or items that obstruct view• Unlawful weapons/fireworks (except

those required by Florida Law or the Licensee’s admission policy)*

*Items permitted into the stadium are generally governed by the admissions policy of the Li-censee and/or promoter of the event. Generally, most licensees’ and/or promoters’ admissions policies prohibit all weapons. Please contact the TSA office about the admissions policies implemented by the Licensee and/or promoter for each specific event.

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SSAFE RIDE HOME PROGRAM

Available only when alcohol is sold, impaired fans can participate in the Budweiser Safe Ride Home Program and receive a free cab ride within a 50-mile radius. Please visit any Guest Services booth to get a Safe Ride Home.

SCALPING

The resale of event tickets, regardless of price, is prohibited on RJS property including the park-ing lots. Report violations to the nearest Guest Services booth or law enforcement officer. See Ticket Issues on page 12.

SECURITY PROCEDURES

For your safety and the safety of RJS guests, you and your belongings will be searched upon entry into the stadium. By tendering your ticket, you consent to such searches and waive any related claims that you might have against the stadium landlord, the NFL, the NCAA, the Buc-caneers, the Bulls or their respective agents, or any other licensee hosting an event at RJS. In-spection points are at all stadium entry points. To expedite entry into RJS and to assist our staff, guests should abide by the following guidelines:• Arrive early to give yourself plenty of time

RAIN CHECKS

All events occur rain or shine. Changes to this procedure will be noted on www.raymond-jamesstadium.com prior to the event.

RAMPS

ADA compliant ramps are used as guest entrances into the stadium and are located in each gate area extending from the ground floor to the main concourse and to the upper decks. Escalators are built into the ramps allowing for easier access to all floors.

RECYCLING

Please recycle with the specially marked bins that are located throughout the stadium, park-ing lots and at the entrances.

RE-ENTRY

Re-entry is not permitted unless in the event of a medical emergency. During the event, call the Stadium Office at 813-350-6501.

REPORTING FAN BEHAVIOR

Guests who are subjected to or witness viola-tions of RJS policies can text their issue and location to 33607 or call the stadium hotline at 813-350-6501. Fans may also report the issue to event staff or visit a Guest Services booth.

RESTAURANTS

See Club Lounges on page 3.

RESTROOMS

RJS is equipped with 88 public restrooms located throughout the stadium and a total of 1,003 fixtures. With one fixture for every 61

people, restroom lines are minimal. See Family Restrooms on page 4.

ROADSIDE ASSISTANCE

For roadside assistance in the parking lots, call the Stadium Office at 813-350-6501, raise your car hood or notify an officer at any lot entrance. Assistance includes gas, lockout and dead bat-tery.

RVS/CAMPERS

For all RJS events except Buccaneers games, RVs, buses and campers may park in Lot 8. For Buccaneers games, RVs must park in Lot 13 or 14. RVs, buses and campers are not permitted on stadium property overnight. For overnight parking, visit www.floridacamping.com. See Parking Map on page 14.

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QUADS

RJS has four quads that correspond to Gates A, B, C and D. Gates A and C have nearby en-trances for guests with disabilities and contain elevators for those needing them.

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• Have your ticket in hand• Remove headwear as you enter the

inspection; it will be screened• Unzip/open coats, jackets, purses, and

bags as you enter the inspection area • Refrain from bringing items on the list of

Prohibited Items on page 8. Additional information for Buccaneers games:• Wanding or pat downs may take place

upon entrance. • Fans who refuse wanding or pat downs

will not be admitted into RJS.Security Procedures are subject to change. Visit www.raymondjamesstadium.com for more information.

SMOKING

Smoking is prohibited in the stadium except in the following designated areas• Inside Gates A, B, C and D• Sections 103, 108, 118, 128, 133 and 143

on the main concourse• Terrace of each club lounge located off the

elevator lobby• Ramps at end of each club lounge• Terrace of each suite level located off the

elevator lobby• Sections 303, 308, 318, 328, 333 and 334

on the upper concourse

SOCIAL MEDIA • Like “Raymond James Stadium” and

“Tampa Sports Authority” on Facebook• Follow RJS on Twitter @RJStadium

SOLICITATIONS Distribution of banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers or any other written, printed and/or painted materials is prohibited at RJS and within its parking lots without the explicit permission of the event presenter, team or stadium operations staff. This includes any exchange of money while on the complex including the solicitation for donations to

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charities, teams or clubs and sale or peddling of any product/food/drink. Guests who persist in soliciting while on the stadium property or in the parking lots, will be subject to ejection or, as necessary, arrest as well as having all materials confiscated. Call the numbers below for permission to solicit:• For Buccaneers games: 813-870-2700• For USF games: 813-974-2125• For other events: 813-350-6500

STADIUM OFFICE

The Tampa Sports Authority’s office is located in the south plaza between Gates C and D next to the box office. The Stadium Office number is 813-350-6500 M-F 8 a.m. - 5 p.m. and on game days 813-350-6501. It can also be reached by TDD Phone at 1-800-955-8771.

STANDING

Fans that enter RJS are asked to enjoy the game from the comfort of the seat indicated on their ticket. When you stand, you block the view of other fans behind you. It is not the intent to limit fans’ enjoyment of the game but continuous standing in seating areas will not be permitted. Guests may choose to stand to watch the game in the end zones, club lounges or concourses. Please follow the directions of ushers and security.

STROLLERS

Strollers are not permitted into the stadium.

SUITES

Raymond James Stadium has three private suite levels featuring 195 air-conditioned luxury suites, which include fully retractable windows, multiple televisions, private bar, private rest-rooms and seating for 8-46 guests. Suites are accessible from either the east or west club entrances. For more info, call 813-870-2700 ext 1344.

TTAG-A-FAN

The TAG-A-FAN program returns lost children/fans to their ticketed seat. Free ID bracelets display the fan’s seat location making it easy for event staff and law enforcement to reunite separated parties. To locate a lost child/ fan or to sign up go to the nearest Guest Services booth or notify event staff.

TAILGATING

Tailgating is permitted in all stadium lots; one car, one spot; saving spaces is not permitted. Tailgating may take place directly behind your vehicle only. You may not block other spots, walkways or any aisle ways with tents, trailers, chairs, coolers or barbeques. Provide room in driveways for emergency response vehicles. See Parking Policies on pages 7-8.

TAMPA BAY BUCCANEERS

The Buccaneers are a member of the Southern Division of the National Football Conference. Visit www.buccaneers.com for more info.

TAMPA SPORTS AUTHORITY

Tampa Sports Authority is the manager of Raymond James Stadium. The Authority was created May 28, 1965 by Governor Hayden Burns for the purpose of planning, developing and maintaining a comprehensive complex of sports and recreational facilities for the Tampa Bay area. The Authority also operates three golf courses: Babe Zaharias, Rocky Point and Rogers Park. The courses are owned by the city of Tampa and operate financially independent of the stadium. Visit www.tampasportsauthority.com. TAXIS

Taxis await guests at the Dale Mabry mass transit on the northeast corner of the stadium.

TEXTING

See Reporting Fan Behavior on page 9.

TICKET OFFICE

The Ticket Office is located in the south plaza of the stadium between Gates C and D, next to the Tampa Sports Authority/Stadium Office. 11

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UMBRELLAS

Umbrellas are not permitted inside the stadium and must be left in vehicles. If left outside the gate, they will be confiscated and thrown away.

UNIVERSITY OF SOUTH FLORIDA

The South Florida Bulls compete in NCAA Divi-sion I and are a member of the Big East Confer-ence. Visit www.gousfbulls.com.

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VVIDEO BOARD MESSAGES

For announcements at Buccaneer games, call 813-870-2700. Announcements are not avail-able at other events.

WWATER FOUNTAINS

Water fountains are available in sections 103, 118, 120, 126, 129, 143, 145, 151, 208, 209, 211, 212, 214, 232, 233, 234, 236, 237, 239, 302, 316, 319, 327, 330, 341 and 344.

WEAPONS

See Prohibited Items on page 8.

WEBSITES

www.raymondjamesstadium.com www.tampasportsauthority.com www.gousfbulls.comwww.buccaneers.comwww.outbackbowl.com

WHEELCHAIR AND COMPANION SEATING

Disabled and wheelchair seating is available at all price points within the stadium. Gurney viewing positions are available in the end zone areas. For more info, please ask for the Accessibility Guide at any Guest Services booth or contact the Tampa Sports Authority Office weekdays from 8 a.m. - 5 p.m. at 813-350-6500.

WHEELCHAIR STORAGE

Wheelchair storage is available at all Guest Services booths. Tampa Sports Authority is not responsible for wheelchairs and patrons leaving them do so at their own risk. WILL CALL

See Ticket Office on pages 11-12.

Will Call is also located in the Ticket Office. To claim tickets at Will Call, guests must show proper identification that matches the name on the tickets. For hours of operation, visit www.raymondjamesstadium.com.

TICKET ISSUES

The resale of event tickets, regardless of price, is prohibited on stadium property. Fans purchasing tickets from sources other than specifically designated ticket distributors, such as Ticketmaster, do so at their own risk; RJS is not responsible for and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider. For any other ticket issues, such as duplicate or lost tickets, please see event staff.

TOURS

RJS is proud to offer exclusive tours of Raymond James Stadium. As a tour guest, you will have backstage access to many different aspects and workings of the stadium. This one-hour journey through the stadium includes a visit to the field, locker room, a private suite, Buccaneer Cove and more. Walk-up tours are offered most Tuesdays, Wednesdays and Thursdays at 2 p.m. to the public. No reservations are required, but please call 813-350-6500 to ensure tours will run on your preferred date. Tours the week of an event are subject to cancellation. Private group tours are offered most Tuesdays, Wednesdays and Thursdays at 9 a.m. or 10:30 a.m. Groups must have a minimum of 10 guests for reservations. Please book your group’s tour time at least two weeks in advance. Visit www.raymondjamesstadium.com.

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Stadium Seating Chart 13

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Parking Map 14

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Main Concourse 15

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Club Concourse 16

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Upper Concourse 17

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From the North:I-75 S. to I-275 S. to Hillsborough Ave. W. (Exit 47) or Dr. MLK Blvd. W. (Exit 46B) or Himes Ave. N. (Exit 41-C) or N. Dale Mabry (Exit 41-B)

From the South:I-75 N. to I-4 W. to I-275 S. to Himes Ave. N. (Exit 41-C) or N. Dale Mabry (Exit 41-B) - OR - I-75 N. to I-275 N. to N. Dale Mabry (Exit 41-B)

From the East:I-4 W. to I-275 S. to Himes Ave. N. (Exit 41-C) or N. Dale Mabry (Exit 41-B) - OR - I-4 to Hillborough Ave. W. (Exit 19) or Dr. MLK Blvd. W. (Exit 17)

From the West:I-275 N. to N. Dale Mabry (Exit 41-B)- OR - Hwy. 60 E. to Spurce St. E. to Dale Mabry N.

Directions 18

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