A simple guide to understanding iso standards

QualityManagementSystem.com

International Organization for Standardization International Organization for Standardization Guidelines on how to document the

processes in specific industriesprocesses in specific industries The goal:

Consistency◦ Consistency◦ Set of complete, easy to follow instructions


ISO standards are really a Quality ISO standards are really a Quality Management System

With specific rules on documentation and With specific rules on documentation and record-keeping

Is not a replacement for Is not a replacement for Total Quality Management (TQM)(TQM)


They can co-exist They can co-exist ISO focuses on consistency and record-

keepingkeeping TQM focuses on employee involvement &

product improvementproduct improvement


ISO is methodical and rigorous ISO is methodical and rigorous Break production process down into key steps

Each process is then analyzed Each process is then analyzed


Measure each process to meet quality Measure each process to meet quality standard

Document the process to Standard Operating Document the process to Standard Operating Procedure

Performs audits Performs audits


Review 21 elements for each key process Review 21 elements for each key process Detailed plan for applied elements


Employee training Employee training Written standard operating procedures

Management buy in Management buy-in Tool calibrations and records

I l & l di i Internal & external auditing Document control Input material quality verification Plans for handling non-conforming product


Ensure the production follow the procedure Ensure the production follow the procedure Ensure the product is consistent

Assures consistency not quality Assures consistency, not quality


ISO is a rigorous method of ensuring QMS ISO is a rigorous method of ensuring QMS ISO certification proves quality control

Important for other businesses and Important for other businesses and customers


A simple guide to understanding iso standards

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