A NEW LOOK . FOR A NEW DECADE SPRING 2010

Your Training Resourcefor Personal, Professional, and

Technical Developmentvisit us online at www.vhcc.edu/workforce

WEB TWO POINT WHAT?Introduction to Facebook, Twitter & Web 2.0

UNDERSTANDING SMALL BUSINESS FINANCES

Novelist Gayle Trent SO YOU THINK YOU WANT TO BE A WRITER?

What’s New?

A NEW LOOK . FOR A NEW DECADE.SPRING 2010

StaffMelinda Leland Dean | [email protected] Duffi eldWorkforce Development Coordinator | bduffi [email protected] HagyMedia Specialist | [email protected] ThomasOffi ce Manager | [email protected] WynegarOperations Assistant | [email protected]

HoursVisit us Monday-Friday 8:30-5PM on the VHCC campus or call (276)739.2430.E-mail: [email protected] Fax: 276.739.2590Web: www.vhcc.edu/workforce

What’s Inside This Issue?Credit Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Esthetics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Nurse Aide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Basic Pharmacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Industrial Safe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Non Credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Human Resources . . . . . . . . . . . . . . . . . . . . . . . . . . 10Ed2Go - Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12SAT Prep. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Registration Form . . . . . . . . . . . . . . . . . . . . . . . . 15

FacebookWorkforce Development & Continuing Education at VHCC is excited to invite you to join us on Facebook! Visit www.vhcc.edu/workforce and click Become a Fan. Take advantage of the Workforce Development & Continuing Education at VHCC network and share your positive experiences, new ideas and exciting opportunities with others.

WelcomeSince 1996, The Center for Business and Industry has been serving individuals and companies in Smyth and Washington Counties and the City of Bristol, Virginia. As the workforce division of Virginia Highlands Community College, it has been our pleasure to provide training to upgrade job skills and provide

new career opportunities to many. In the past year we served close to 3,000 students through customized training, open-enrollment classes and continuing education credit classes.

As the calendar turns over to a new decade, we’ve decided it’s time for CBI to turn a new page in our history. A new decade deserves a new look and a new name. Henceforth, CBI will become Workforce Training & Continuing Education. We think this name better refl ects the services we provide our community. Beth, Vota, Stephanie, Nikelle and I will still be here to answer your questions and deliver the best training around. We look forward to seeing many of you this year in our training programs, conferences and continuing education classes.

Please let us know how we can serve you!

Dean of Workforce Training & Continuing Education

- Institute of Management Accounts 2009

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PRE-REGISTER TODAY! CALL US AT 276.739.2430 | EMAIL [email protected] | www.vhcc.edu/workforce - 4 -

American Sign Language I I ASL 102-71Introduces the fundamentals of American Sign Language (ASL) used by the Deaf Community, including basic vocabulary, syntax, fi ngerspelling, and grammati cal non-manual signals. Focuses on communicati ve competence. Develops gestural skills as a foundati on for ASL enhancement. Introduces cultural knowledge and increases understanding of the Deaf Community. Kim Owens • 3 credits • [49757] • Mondays, January 11 - May 3, 6PM-9:30PM • ISC 103

American Sign Language IV ASL 202-71Develops vocablulary, conversati onal competence, and grammati cal knowledge with a total immersion approach. Introduces increasingly complex grammati cal aspects including those unique to ASL. Discusses culture and literature. Contact with the Deaf Community is encouraged to enhance linguisti c and cultural knowledge. Kim Owens • 3 credits • [49759] • Thursday January 14 - May 6, 6PM-9:30PM • ISC 137

Basic Pharmacy I HLT 261-71You will be introduced to the basics of pharmacy technology and be prepared to successfully pass the Pharmacy Technician Certi fi cate Board (PTCB) Nati onal Exam. You will review the basic concepts required to work as a pharmacy technician which include math concepts, drug classifi cati ons, and applicable laws needed to work as a pharmacy technician in Virginia. This course has been approved by the Board of Pharmacy and meets the requirements set forth by the Virginia Board of Pharmacy Regulati ons (18VAC110-20-102 Criteria for approval of training programs). David Adkins • 3 credit • [67856] • Tuesdays, January 12 - May 4, 6PM-9:15PM • LRC 734

Building Construction for FST 220-71Fire ProtectionProvides the components of building constructi on that relate to fi re and life safety. Focuses on fi refi ghter safety. Covers the elements of constructi on and design of structures and how they are key factors when inspecti ng buildings, preplanning fi re operati ons, and operati ng at emergencies. J Fletcher • 3 credits • [67855] • Mondays, January 11 - May 4, 6:30PM-9:30PM • Abingdon Fire Department

Cardiopulmonary HLT-105Resuscitation (CPR)You will be trained in American Heart Associati on (AHA) mouth-to-mouth arti fi cial venti lati on, CPR, choking, life-threatening emergencies, and sudden illness for adults, children and infants. With successful completi on of the assessments, you will receive certi fi cati on from AHA in BLS for Health Care Providers (CPR and AED)• 1 credit • Saturdays, 8:30AM-4:30PM • ISC 143[49583]-HLT 105-71 • Michelle Mabe • January 30 & February 6 [49585]-HLT 105-72 • Jim Cook • February 13 & 20[49589]-HLT 105-73 • Jim Cook • April 17 & 27[49591]-HLT 105-74 • Michelle Mabe • May 1 & 8

First Aid and Safety HLT 106-71American Red Cross (ARC) You will be trained in standard First Aid and CPR for adults, children and infants, workplace ergonomics, slips trips and falls, back injury preventi on, workplace violence preventi on, and managing stress. With successful completi on of the assessments, you will receive certi fi cati on from ARC in CPR/AED for adult and child, CPR for infant, and First Aid. Cam Mumpower • 2 credits • [49577] • Saturdays, March 20 - April 10, 8:30AM-4:30PM • ISC 143

Human Relations & BUS 117-50 Leadership Development You will study interpersonal relati ons in hierarchical structures and examine the dynamics of teamwork, moti vati on, handling change and confl ict, and how to achieve positi ve results through others. Randall Roberts • 3 credits • [49937] • Off ered online via Blackboard. Mandatory meeti ng on Monday, January 11, at 8PM in LRC 727. Class ends the week of May 10.

Industrial Safety SAF 127-50Provides basic understanding of safety and health in an industrial situati on. Includes hazardous materials, substances, conditi ons, acti viti es and habits as well as the prescribed methods and equipment needed for the apprenti ce to protect himself/herself and others. Herb Bird • 2 credits • [49599] • On-line, hybrid course via Blackboard. Mandatory meeti ng on Tuesday, January 12, at 6PM in LRC 727.

Principles of Real Estate REA 100-71Examines practi cal applicati ons of real estate principles. Includes a study of ti tles, estates, land descripti ons, contracts, legal instruments and concepts, real estate mathemati cs, fi nancing, agency, appraisal, fair housing, and management of real estate. Prepares you to take the Virginia Salesperson Exam. Michael Bragg & Rick Anderson • 4 credits • [49531] • Tuesdays & Thursdays, January 12 - May 4, 6PM-8PM • LRC 728

Principles of Supervision II BUS 112-50Develops skills in carrying out the responsibiliti es of a supervisor including interviewing, evaluati ng and disciplining, and problem-solving techniques. Prerequisite BUS 111. Randall Roberts • 3 credits • [30012] • Off ered online via Blackboard. Mandatory meeti ng on Monday, January 11, at 7PM in LRC 727. Class ends the week of May 10.

Topics in Psychology of BUS 112-50Work and CommunicationYou will explore an array of ideas, techniques, and methods used in today’s workplace. Teamwork, leadership, customer service and success habits will be examined along with the communicati on skills needed to produce eff ecti ve performance in employment setti ngs. Randall Roberts • 3 credits • [49597] • Off ered online via Blackboard. Mandatory meeti ng on Monday, January 11, at 6PM in LRC 727. Class ends the week of May 10.

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Esthetics Technology See college catalog for Career Studies Certi fi cate

Esthetics Concepts I COS 195-71You will study the concepts of estheti cs including anatomy, physiology, hygiene, sterilizati on, fi rst aid, chemistry, basic dermatology, and professional ethics. Julie Starr • 3 credits • [67786] • Mondays, Tuesdays, Wednesdays & Thursdays 5:30PM-6:30PM & selected Saturdays 9AM-10AM, January 1 - May 6. • Must take Esthetics Salon I also.

Esthetics Salon I COS 195-72You will study the techniques of estheti cs in a simulated salon setti ng including client consultati on, facials, body treatments, hair removal, makeup applicati ons, and color analysis. Julie Starr • 5 credits • [67854] • Mondays, Tuesdays, Wednesdays & Thursdays 6:30PM-9:30PM & selected Saturdays 10AM-4:30PM, January 1 - May 1. Must also take Estheti cs Concepts I.

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Nurse AideHealth Care Technician I HCT 101You will be trained in basic care skills with emphasis on physical, social, emoti onal, and spiritual needs of pati ents. Covers procedures, communicati ons and interpersonal relati ons; observati on, charti ng and reporti ng; care planning, safety and infecti on control; anatomy and physiology, nutriti on and pati ent feeding; ethics, death and dying. Prepares multi -skilled health care workers to care for pati ents of various ages with special emphasis on geriatric nursing, home health, long and short term care faciliti es. Toby Cook & Donna Gentry • 3 credits • Corequisite HCT 102 also.[49523]-HCT 101-71• Mondays & Tuesdays, January 11 - March 30, 6PM-9:30PM • ISC 143[49525]-HCT 101-72 • Wednesday & Thursday, February 17 - May 6, 6PM-9:30PM • ISC 143 Health Care Technician II HCT 102You will discover how to apply theory through laboratory experience for health care technicians to work in home health, long and short term faciliti es. Toby Cook & Donna Gentry • 3 credits• Corequisite HCT 101 .[29528]-HCT 101-72 • Saturday & Sundays, January 11 - March 30, 8AM-4:30PM • NHC[29822] - HCT 102-72 • Saturday & Sundays, February 17 - May 6, 6PM-9:30PM • ISC 143

Standard First Aid HLT 195American Red Cross (ARC)You will be trained in First Aid and Cardiopulmonary Resuscitati on (CPR) training for adults. You will also learn to recognize an emergency and learn skills and techniques enabling you to give appropriate care regardless of the type of emergency. With successful completi on of the assessments, you will receive certi fi cati on from ARC in Adult CPR/AED and First Aid. Linda Walton • 1 credit • ISC 143[49579] HLT 195-71 • Saturdays, January 16 & 23, 8:30AM-4:30PM [49581] HLT 195-72 • Saturdays, February 27 - March 6, 8:30AM-4:30PM

Racecar Chassis MTS 195-71Development You will understand the functi on of all suspension and steering components of a racing chassis, learn how to remove and replace major components, learn how the geometry of the suspension and steering system is manipulated to enhance performance and learn how to determine a base setup using traditi onal methods and computer soft ware. Scott Anderson • 3 credits • [30028] •Tuesdays, January 12 - May 4, 5:30PM-9:30PM • Neff Center

Earn a Career Studies Certificate in Motorsports Technology check it out at www.vhcc.edu/workforce

Credit Classes | Spring 2010

PRE-REGISTER TODAY! CALL US AT 276.739.2430 | EMAIL [email protected] | www.vhcc.edu/workforce - 6 -PRE-REGISTER TODAY! CALL US AT 276.739.2430 | EMAIL [email protected] | www.vhcc.edu/workforce - 7 -

only$59!

Microsoft Word Come learn the basics of the latest version of the most popular word processing program ever. Microsoft Word 2007 is a very powerful word processing program that allows you to create reports, résumés, enti re books, newslett ers, and even web pages! • Nikelle King • [67934] • Wednesday, February 10, 8:30AM-12:30PM • Course fee: $59. Materials included. • LRC-727

Microsoft ExcelYou may be a casual user or a business owner relying on Excel to keep your organizati on thriving. No matt er which type of user you are, the techniques you’ll learn in this workshop will make your job easier. You’ll start with the essenti al skills of spreadsheet creati on and progress throughout the day to modifying and formatti ng the worksheets. You’ll end the day by learning to format large blocks of cells quickly and by mastering Excel’s multi ple worksheet feature. • Nikelle King • [67936] • Wednesday, February 17, 8:30AM-12:30PM • Course fee: $59. Materials included. • LRC-727

Microsoft PowerPointAre you ready to create impressive presentati ons? Capturing your audience’s att enti on will never again be a problem with the techniques you’ll learn in this 4 hour workshop. Nikelle King • [67944] • Wednesday, February 24, 8:30AM-12:30PM • Course fee: $59. Materials included. • LRC-727

Enhance yourProductivity with our

4 hour training series

Microsoft AccessJump into the exciti ng world of Microsoft Access and fi nd out how much fun building a database can be! Computer trainer and ACCESS expert, Nancy Firebaugh will teach you the basics of using this powerful business tool. You’ll start with the foundati on of your database – creati ng tables, and progress to using queries and forms. Nancy Firebaugh has owned Abingdon Computer Technologies since 1996 and has over 20 years experience in providing consulti ng and training. Microsoft certi fi ed (MOS) in Offi ce products. • [67933] • Wednesday, March 3, 8:30AM-12:30PM • Course fee: $59. Materials included. • LRC-727

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* This course assumes that you are familiar with using personal computers and have used a mouse and keyboard (basic typing skills are recommended). Specifi cally, you should be able to launch and close programs; navigate to informati on stored on the computer; and manage fi les and folders. This course also assumes that you have some previous working knowledge of the soft ware.

Save Time & Money with our

4 hour training series Adobe Photoshop: Retouching 101*In Adobe Photoshop: Retouching 101 you will learn ti ps and tricks to retouch several images. You will learn how to repair old photographs, enhance a portrait with cosmeti c retouching, manipulate your photographs by combining and compositi ng images, remove unwanted objects, and enhance image color. • Nikelle Hagy • [67955] • Wednesday, March 24, 8:30AM-12:30PM • Course fee: $59. Materials included. • LRC-727

Adobe Illustrator: Basic Tips &Tricks*In Adobe Illustrator: Basic Tips & Tricks you will learn how to create a simple illustrati on by using and manipulati ng shapes, applying color and gradients, and drawing and editi ti ng paths. You will also add text, adjust typography, manipulate layers and export your illustrati on. • Nikelle Hagy • [67952] • Wednesday, March 17, 8:30AM-12:30PM • Course fee: $59. Materials included. • LRC-727

Web Two Point What? Using Facebook and Twitter to Market Your Business

Join instructor Nikelle Hagy in the four hour workshop on

Tuesday, March 30 8:30AM-12:30PMCourse fee: $59 Materials included. [68040]

LRC Building Room 727

Facebook and Twitt er are not just for teenagers. Find out how these free tools can be used and best suited for your business needs. This workshop is a hands-on computer-equipped workshop covering the fundamentals of social media, Web 2.0, social networking, social media channels, its tools and its popular communiti es. Social networks, blogging, podcasti ng, social bookmarking, wikis and photo-sharing will also be discussed.

Facebook? Twitter?

-Adobe Photoshop Advanced Participant


Best Practices in Email Marketing for Entrepreneurs, Associations, Chambers,

Non-Profits, and Small Business

Wednesday April 7, 20109:00am - 2:00pm

Only $25 per person REGISTER TODAY!

Build the relati onships that are the key to your business success with easy, inexpensive and highly eff ecti ve email marketi ng! In this seminar, we will provide ti ps to increase your email deliverability and open rates, write good headlines and content, and perhaps most importantly, strategies for getti ng - and keeping -high quality prospects, customers and members. You will learn how to:

• Become a trusted email sender in the eyes of your prospects, customers, and members.• Build your list! How to fi nd and keep email list subscribers.• Get your sent emails opened and read.• Turn your readers into more frequent buyers/supporters/donators.• Target your communicati ons –- how to get the right message to the right people at the right ti me• Use email communicati ons to improve customer/member loyalty.

Getti ng Started with Email Marketi ng & Constant Contact (Live Demo) You’ve learned about best practi ces - now take the next step! Getti ng Started will help you create and enhance your fi rst email marketi ng campaigns - we’ll provide ti ps, techniques and guide you through the tools and features in the Constant Contact system. You’ll learn how to set up account opti ons, add signup boxes to your website and emails, load a list, build a campaign, brand your email to match websites and logos. We will also go over text editi ng and other shortcuts to save ti me and give your emails a polished, professional look. You’ll also learn ti ps on how to develop content, get your email opened, and track results.

How to Interview and Hire the Best! Behavioral Interviewing

Tuesday, March 23, 20108:30 - 5:00 p.m.

Southwest Virginia Higher Education CenterCourse Fee: $ 139

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The best hiring decisions result in productive employees who enjoy their responsibilities and contribute to your organization’s success. Hiring the wrong person for the job can be very costly in terms of time, money, resources, customer relations, productivity, and employee morale.

Interviewers make the best hiring decisions when they gather meaningful, job-related information from applicants. The Essential Interviewing SkillsSM course teaches participants how to interview for the behaviors, knowledge, and motivations that are needed to be successful in a job.

You will learn:• The implications of a poor hiring decision.• How competencies define the requirements of a job.• How specific job competencies are the basis of focused interview questions.• How to gather and evaluate complete examples of applicant’s past behavior related to the job’s

competencies.• How to conduct interviews in a way that makes a positive impression on the applicant.• Techniques to interview for motivational fit.• How to avoid legally inappropriate questioning.

anytime. anywhere.

there’s no place like home.• Courses are under $99!• All courses begin the second and third Wednesday of each

month.• Courses are only 6 weeks long with a two week grace period.• Interactive discussion areas• Recieve your lessons, quizes and assignments from your online

classroom• ed2go has served over 750,000 students over the last 8 years

Computers and Technology• Graphic design• Web design• Computer literacy• Programming• PC troubleshooting• Networking• Database

management• Microsoft Excel• Word• Access• QuickBooks• Dreamweaver• Photoshop• Illustrator• Publisher• Windows• Linux• Oracle• SQL, and more.

Writing and Language• Editing• Grammar• Creative writing • Poetry• Spanish• French• Braille• Italian• Japanese, and more.Personal Enrichment• Digital photography• Personal finance• Investing• Debt elimination• Art• Music• Math• Drawing, and more.

Business and Careers• Entrepreneurship• Accounting• Business planning• Supervision• Customer service• Human resources• Law• Project management• Administrative

assisting• Sales• Leadership• Stress management• Assertiveness• Communication, and

more.

Grant Writing & Nonprofit Management• Grant writing• Fund raising• NonprofitProfessional Development• Courses for Teachers• Continuing

Education for Nurses• Test Prep• Cerfification Prep• Career Development• Health Care, Nutrition

and Fitness

Go to www.vhcc.edu/workforcefor course listings, descriptions and registration information

Questions?Call Workforce Training & Continuing Education at VHCC at (276)739-2430

online learning

Gatlin Education ServicesOnline Non Credit Career Programs

Virginia Highlands Community College, in partnership with Gatlin Educati on Services (GES), off ers online open enrollment programs designed to provide the skills necessary to acquire professional level positi ons for many in-demand occupati ons.

Our programs are designed by a team of professionals from each respecti ve fi eld, who work to provide the most eff ecti ve web-based learning experience available today. Instructors/mentors are acti vely involved in your online learning experience. They respond to any questi ons or concerns, as well as encourage and moti vate you to succeed.

Each program includes a set of lessons and evaluati ons; grades are a combinati on of the instructor/mentor’s evaluati on of students’ work and computer graded tests. We know you’ll appreciate the quality as well as the convenience of anyti me, anywhere learning!

www.gatlineducation.com/vhcc

Think Safety First!Workforce Training & Conti nuing Educati on at VHCC and safety instructor, Guy Harman, have teamed up to provide several OSHA courses. Guy Harman is a graduate of Bluefi eld State College with a degree in Mining Engineering. He is an authorized OSHA and MSHA instructor and the owner of Safety Source, LLC. Mr. Harman has 33 years of experience in mining, constructi on and general industry. The last 12 years as a safety consultant Hurry! Space is limited. Call us today 276.739.2430!

OSHA Certification (10 hr.) 67927This 10-hour program is intended to provide instructi on on a variety of general industry safety and health standard for workers. Those who complete the course will be awarded an OSHA certi fi cati on card. • Friday, March 19, 7AM-5:30PM • Course fee: $229 • LRC 728

OSHA Certification (20 hr.) 67928This 20-hour program is a follow-up to the 10-hour OSHA course and combined with that course will meet the 30-hour OSHA Certi fi cati on card requirements. The 10-hour OSHA course is a prerequisite for this course. • Thursday & Friday , March 25 & 26, 7AM-5:30PM • Course fee: $449 • LRC 728

Mechanical Code Review 67929Discusses local, state, and nati onal building codes as they relate to the installati on, maintenance, and repair of mechanical systems in residenti al and commercial buildings. Prepares individuals for the Virginia Tradesman Certi fi cati on in HVAC. Jim Kroll • Mondays, January 25-April 26, 6PM-9PM • Course fee: $399 • LRC 728 EPA Certification Review & Exam 67930Review course for students preparing for the technician certi fi cati on for refrigerants, required by the Environmental Protecti on Agency (EPA) under Secti on 608 of the Clean Air Act. Students need to enroll, pay fees, and pick up study guide at Workforce Training & Conti nuing Educati on at VHCC prior to September 19. • Jim Kroll • Saturday, March 27, 8AM-3:30PM • Course Fee: $139 • LRC-728


Customized Training Solutions

We’ll work to provide a highly qualifi ed trainer that meets your scheduling & fi scal needs.

[email protected] · 276.739.2496 · www.vhcc.edu/workforce

Workforce Training & Continuing Education at VHCC training services bring together in one location an extensive curriculum of technology, business, and professional development courses, including programs from internationally renowned training organizations. We can integrate and customize these resources to best fi t your needs.

Our Tools• Assessments• Customer Service Training• Computer Training• Professional & Supervisory Development• Leadership and Critical Skills• Command Spanish®• Safety & Occupational Health Training• Technical & Trade Related Training

-Beth P. Barnett

Institute of Management Accountants

Need Customized Training? Anytime. Any where. We’ll come to you!


How many boring classes have you sat in during your life? Ten, twenty, one hundred or more? Most trainers are Subject Matter Experts, but few can train. To be an effective instructor takes more than knowing your subject you must also have instructional expertise and this is what you will learn in this one day workshop. At the completion of this workshop, you will be able to:

• Identify five critical learning experiences and show how they contribute to adult learning.

• Understand the roles of the trainer, role selection, and impact..

• Link behaviors and attitudes to deliberately and consistently fulfill each role..

• Use your understanding of activity design to select the best trainer role(s) and level of involvement for the training activities you conduct.

• Understand the types of feedback and demonstrate the skills of reinforcing performance and offering improvement suggestions.

Train the Trainer

Register Today!Join Thomas Springer on Tuesday, March 2

8AM-5PM in LRC building room 728Course fee: $199 [67960]

VRS Retirement Education Seminar

Reti rement Educati on Seminars introduce you to life aft er reti rement, including estate and fi nancial planning. This is good informati on to know regardless of where you are in your career. If you are within fi ve years of reti rement, consider enrolling in a Group Counseling Session. The session provides informati on on your VRS benefi ts and the reti rement applicati on process.

Designed for members with more than fi ve years to reti rement, its goals are to: introduce core topics of reti rement planning; provide informati on on fi nancial and estate planning; provide informati on on legal matt ers related to reti rement • Wednesday, May 12, 8AM-5PM • Course Fee: Free • [68055]

Wedenesday May 128-5 p.m.

Call us today to register!(276)739-2430


Join insrurctor Mary Lee Williams, SPHR for this twelve week review program designed to help prepare experienced human resource professionals to sit for and pass the PHR or SPHR exam. Mondays, January 25 - April 19, 6PM - 9 PM Course Fee $1099. • ISC 107 • [67948]

SHRM® Learning System

The SHRM Learning System provides a proven training program through a blended format of printed workbooks, learning software and web-based study tools designed to enhance effectiveness:

• Six modules based on the HR Certification Institute body of knowledge tested in PHR and SPHR exams

• Printed glossary of terms and subject index for each module

• Easy-to-identify icons highlighting key content and links to additional resources

• SPHR Preparation Book specifically designed for SPHR candidates

The only SHRM approved provider of The Learning

System in Southwest Virginia.

Receive 3 CEUs!

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Understanding Financial Statements & Tax FormsKnowing how to interpret accounti ng statements and tax forms is the fi rst step to understanding the fi nancial health of your business. You do not have to be an accountant to know what a “Balance Sheet,” “Income Statement” and “Form 1040 Schedule C” tells you (and doesn’t tell you) and where all of those numbers come from.• Jim Tilley • [67890] • Tuesday, March 16 11AM-2 PM, • Course fee: $29 • LRC 728

Understanding Cash Flow and BudgetingKnowing the how, when and where of your business’ cash fl ow is criti cal to making sound business decisions. Cash fl ow and cash budgeti ng are the number one fi nancial tools you have at your disposal. Learn how to determine the cash needs of your business and how to create a cash budget.• Jim Tilley • [67892] • Tuesday, March 23 11AM-2 PM, • Course fee: $29 • LRC 728

Understanding Financial Alternatives Knowing how to determine your fi nancing needs and the best alternati ves for your business is key to survival, parti cularly in a “down economy.” Learn to determine when borrowing is not the best opti on and the various sources of fi nancing open to the small business owner, when additi onal capital is needed.• Jim Tilley • [67893] • Tuesday, March 30 11AM-2 PM, • Course fee: $29 • LRC 728

Understanding Small Business Finances

only

$59for all 3

Small Business Development Center The Small Business Development Center (SBDC) provides one-on-one counseling, business educati on opportuniti es and resources to help small business owners or managers improve their business.

The sole objecti ve is to help Southwest Virginia’s businesses prosper and increase job opportuniti es.

Come visit the SBDC at Virginia Highlands Community College!

Jim TilleyDirector, Small Business Development Center276.739.2474Sue WagnerClient Service Specialist276.739.2474

www.vhcc.edu/sbdc

Manufacturing Technology Center (MTC)The Manufacturing Technology Center (MTC) is a not-for-profi t organizati on parti ally funded by federal and state resources. Our primary mission is to assist the industries of southwest Virginia to become more competi ti ve. All MTC Project Managers have an average of over 20 years of hands-on experience in a wide range of industries. All are certi fi ed Lean Manufacturing facilitators through the Nati onal Insti tute of Standards and Technology Manufacturing Extension Partnership (NIST-MEP). Project Managers of the MTC provide:

• Lean Manufacturing Implementati on Assistance

• Transacti onal Process Assistance • Quality Systems Implementati on

and Assistance • Six Sigma Assistance • CAD Services and Assistance • Healthcare Process Improvement • Environmental Compliance/

Regulatory Assistance

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Lunch is Included!


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Start Writing Your Novel Today!Do you have an idea for a novel you’re dying to write but simply don’t know where to start? Do you have a novel writt en but don’t know what next steps to take? Then this workshop is for you. Join local novelist, Gayle Trent as she teaches you: • The basics of plotti ng• Characterizati on• Realisti c dialogue• Setti ngs and descripti ons• And more[67945] • Wednesday, March 17, 9AM-4PM • Course Fee: $79 • LRC-728

Writing 2 Sell: What You Need to Know About Self Publishing!Are you considering self-publishing your book? Take this course, taught by local novelist, Gayle Trent, and learn how to do it right the fi rst ti me. Gayle will help you avoid the pitf alls and teaches you to:• Choose the best print method• Determine and prepare a budget• Avoid scams• Market your book[67965] • Tuesday, March 31, 6PM-9PM • Course Fee: $39 • LRC-728

Gayle Trent is a ‘cozy mystery’ author whose work combines quirky characters like Daphne Marti n with merriment and suspense for small town adventures in Murder Takes the Cake - the fi rst book in the Daphne Marti n Cake Decorati ng Mystery Series. Gayle is a nati ve of Southwest Virginia and a proud alum of Virginia Highlands Community College. Galye fell in love with writi ng in college and hasn’t stopped writi ng since.

She has published eighteen books and has writt en for numerous print and internet publicati ons. She was also featured in the July 2006 editi on of Woman’s Day Magazine.

So You Think You Want to Be a Writer?

Join Us for the 2010 Administrative Professionals Conference

Wednesday, April 28, 2010Please watch our website

www.vhcc.edu/workforce or contact us for more information, (276)739-2430

[67946]

Non Credit Classes | Spring 2010


Non Credit Certificate in Electricity

48 hours of instruction = 4.8 CEUs

Electronics Theory/OHMS Law class 10 hours of instructi onAC/DC Theory class 10 hours of instructi onElectrical Schemati cs/Symbols class 6 hours of instructi onSemiconductors class 12 hours of instructi onElectrical Motors class 6 hours of instructi onNEC and Safety class 4 hours of instructi on

CBI Develops Customized, Non-Credit Certi fi cate in Electricity for Scholle Corporati on Maintenance Department

CBI Newslett er Arti cle June 2009

Tuesday aft ernoons this summer, you’ll fi nd the maintenance staff at Scholle Corporati on, not on the fl oor of this Smyth County manufacturing facility, but in an onsite classroom. With funds provided by a grant from the Virginia Community College System, CBI has developed a customized Non-Credit Certi fi cate in Electricity for seven of Scholle’s maintenance staff . CBI called on adjunct instructor Lewis Lofl in to develop and teach the six classes in this non-credit program. Course topics include Electronics Theory & OHMS Law, AC/DC Theory, Electrical Schemati cs, Semiconductors and Electrical Motors. Classes for two diff erent shift s are scheduled for each Tuesday aft ernoon in three hour blocks.

We were very excited when CBI approached us about the opportunity to apply for these grant funds,” said Scholle Technical Manager, Jim Copenhaver. "To remain competi ti ve as a manufacturer we must create the best skilled employees possible at all levels of the organizati on. When people think of the most skilled maintenance personnel, my goal is for our maintenance group at Scholle Corporati on, Chilhowie to be the ones that fi rst come to mind. Scholle’s commitment and CBI creati ng and providing the resources make this possible." Speaking for his fellow students, Scholle employee, Wiley Prater commented, “this course has given me a greater understanding of AC/DC motor controls, PLCs, OHMS Law and Lewis

is a good instructor.”

Looking for training for your maintenance staff?

Let us bring our non-credit ceritificate in Electricity to your facility.

Scholle Corporati on Maintenance Department

- Jim Copenhaver, Technical Manager, Scholle

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Parents, Children, & Divorce Parents, Children, and Divorce is a required four-hour interacti ve seminar for individuals contesti ng custody. Virginia Statue 20-103 took eff ect July 1, 2001. The seminar teaches the importance of protecti ng and enhancing children’s emoti onal development and informs parents of the legal process. • Saturdays, 8AM-12PM • Course fee: $40 • LRC 726

Pat Farmer has been a school counselor since 1989. Prior to working in the school system, she worked with Child Protecti ve Services and as a Juvenile Probati on Counselor. She holds a master’s degree in counseling from UVA.

Heather Hamm holds a master’s degree in counseling from Radford University and has taught for VHCC for over 5 years.

January 9 - Heather Hamm • 67898 February 6 - Pat Farmer • 67901

March 6 - Heather Hamm • 67903April 3 - Pat Farmer • 67905

May 1 - Heather Hamm •

SAT Math Review 67910So you’ve decided you’re going to college. Now you just need to take the entrance exams! This course will prepare you to fl y through the math questi ons on the SAT. You’ll refresh your knowledge of math subjects and learn techniques to help you move through the tests more quickly. This course is taught by Virginia Highlands Community College adjunct faculty member, Shirley Sneed. Shirley Snead is an adjunct math instructor for VHCC and a dual enrollment calculus instructor for Washington County, VA schools. She has taught math for 35 years. • Mondays & Tuesdays, February 8 - 16, 6PM-9PM • Course Fee: $89

TAKE THE SAT WITH CONFIDENCE!

SAT Verbal Review 67909You’re ready to go to college and you need to sit for the SAT. This course will prepare you to take the verbal questi on types on the SAT. You’ll refresh your knowledge of verbal topics and practi ce for the criti cal reading and writi ng secti ons of the exam. Connie Boger, high school guidance counselor and Virginia Highlands Community College adjunct faculty member, will lead this class. • Mondays & Tuesdays, February 22 - March 2, 6PM-9PM • Course fee: $89.

t

Non Credit Classes | Spring 2010


Do you have a cancellation policy?The College reserves the right to cancel any course that does not have suffi cient enrollment. The decision is usually made two days prior to the fi rst scheduled class meeti ng and all registrants will be noti fi ed promptly. A full refund is processed automati cally. To help prevent cancellati ons, please register at least fi ve days before a course is scheduled to begin.

Do you offer a Senior Citizen discount?In non-credit classes that have met suffi cient enrollment, senior citi zens (60 years of age or above) may register in a non-credit course, tuiti on free, on a space available basis. In the case of a class that has insuffi cient paying enrollment, all senior citi zens will be required to pay the full tuiti on for the class. Limit three classes per semester, ed2go & certi fi cati on classes are not eligible. Senior citi zens eligible for tuiti on free classes must pay for any additi onal material fees.

Can I get a non-credit refund? In non-credit classes, full refunds will be given if a course is cancelled or if a student withdraws three days prior to the course. In order to receive a refund, request can be made in writi ng, by phone (276)739-2430, or in person.

Non-Credit Tuition PolicyNon-credit prices are listed beside each course and are for one class parti cipant. Some may not include course material charges or supplies which vary with each class.

Open Enrollment Companies registering employees must provide noti ce of canceling enrollment 3 days prior to class or company will be charged for att endance.

When can I sign up?If space is sti ll available in a class, registrati ons are taken unti l the fi rst day of the class. However, we encourage you to sign up early in case a class is cancelled due to low enrollment.

When is your registration office open?We are open Monday-Friday, 8:30AM-5:00PM

How do I get to your office?Workforce Development & Conti nuing Educati on at VHCC is located on the Virginia Highlands Community College Campus in the Administrati on building. VHCC is located off exit 14 in Abingdon, Virginia.

Frequently Asked Questions

Credit Registration Information

Credit Applicati onsComplete the VHCC credit applicati on online at htt ps://apply.vccs.edu or fi ll one out in our Admissions Offi ce.

Spring 2010 Credit Tuiti on RatesSpring tuiti on rates (includes basic tuiti on and applicable surcharge) Virginia Residents $93.70 per credit Out-of-State Residents $275.80 per credit 30 Mile Radius $103.70 per credit Prices do not include textbook charges (if any), which vary with each class.

Important Dates for Credit Classes - See the complete academic calendar online at www.vhcc.edu

January 11 - First day of classes - All tuiti on payments should be fi nalized

January 15 - Last day to add without faculty permission

Janary 29 - Last day to add/drop a course, change from audit to credit, and receive tuiti on refund. All tuiti on payments must be fi nalized or current enrollment will be subject to cancellati on.

March 29 - Last day to withdraw from class without academic penalty or change from credit to audit

May 10-13 - Final Exams for day & night classes

Administrati ve Withdrawal Policy for dynamic dated (two/four day) courses:All students absent the fi rst day of a two- or four-day class, will be administrati vely withdrawn on the next business day. Students will receive a “W,” and will not receive a refund. All fi nancial aid students should check with the Financial Aid Offi ce to determine the eff ect on their award.

Non Credit Registration InformationTo be assured of a seat for a class, complete the registrati on form below and return it to Workforce Development & Conti nuing Educati on at VHCC by:

Mail Check, money order (payable to Virginia Highlands Community College), or credit card informati on: Workforce Development & Conti nuing Educati on at Virginia Highlands Community College | P.O. Box 828 Abingdon, VA 24212-0828

PhoneUse your Visa or MasterCard to register. Call (276)739-2430/toll-free (877)207-6115; (from Bristol, Bluff City, Dickensonville, Lebanon, Scott County, and Smyth County).

FAXYou may Fax your registrati on with your Visa/MC account informati on 24-hours every day to 276.739.2590.

OnlineYou may register online using your Visa or MasterCard. Visit www.vhcc.edu/workforce for class schedule and registrati on informati on.

Payment Information Personal Check Money Order Visa Mastercard Bill Company

Credit Card Number:_________________________________________Expirati on Date: ________________

Name on Credit Card: _____________________________________________________________________

Signature:_______________________________________________________________________________

Name of Company:________________________________________________________________________

Address: _____________________________________________FEDID:_____________________________

Name of Supervisor Authorizing Training: _____________________________________________________

I give VHCC authorizati on to bill the above noted company: ______________________________________

Last Name ______________________________ First Name ______________________________ MI ___

Address ________________________________________________Phone___________________________

City, State, Zip __________________________ County of Residence _______________________________

Social Security Number* ______________________ or EmplID Number ____________________________

Date of Birth ______/______/_______ Female Male Is English your nati ve language? Yes NO US Citi zen Status: Nati ve| Naturalized| Alien Permanent| Alien Temporary| Not reportedRacial Ethnic Group: American Indian/Alaska Nati ve | Hispanic/Lati no | Asian/Pacifi c Islander| White| African American| Nati ve Hawaiian| Other ______________________________* Providing a social security number is not required but highly recommended. If not given, access to some services will be limited and tax reporti ng informati on will not be available. Note: Social Security number is required for fi nancial aid applicants and to receive a refund.

Register Today!

Coursestitle start date cost

P.O

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April 22, 2010Southwest Virginia Higher Education Center

For more information contact

WORKFORCE DEVELOPMENT &CONTINUING EDUCATION

AT [email protected]

(276)739-2496 or visit us online at www.vhcc.edu/workforce

see page 3 for details

A NEW LOOK . FOR A NEW DECADE SPRING 2010

Documents

Transcript of A NEW LOOK . FOR A NEW DECADE SPRING 2010