New decade new thinking

Minnesota ASP

March 23, 2010

Dr. Carol Pletcher, Ph.D.

PLETCHER, INC

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Nancy Dunnigan, JD

Cognis Consulting, inc

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Welcome

What is the job you hired this meeting to do?


PLETCHER, INC

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Nancy Dunnigan, JD


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Instructions1. Get out a business

card.

2. Find someone you don’t know.

3. Introduce yourself.

4. Discuss your answer to the question.

5. Write your answer on the card.

“What job did you hire this meeting to do?”


PLETCHER, INC

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Nancy Dunnigan, JD


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Agenda Welcome & Engage

Objective

Strategy Execution Issues

Appreciative Inquiry

Case Study

Why This Works

Q & A


PLETCHER, INC

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Nancy Dunnigan, JD


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Objective

The past can support strategy execution.


PLETCHER, INC

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Nancy Dunnigan, JD


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Tryvertising

Try before you buy


PLETCHER, INC

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Nancy Dunnigan, JD


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Strategy Execution Issues

Which way do we go?


PLETCHER, INC

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Nancy Dunnigan, JD


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Know Your Culture

Push with your culture, not against it.


PLETCHER, INC

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Nancy Dunnigan, JD


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Know Your Culture

Nine Keys of the Cultural Core

• Ethics

• Safety

• Face Time/Hard Work

• Sink or Swim

• Traditional

• Inward Looking

• Bright and Action-Oriented

• Secretive

• Family


PLETCHER, INC

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Nancy Dunnigan, JD


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4/26/2010 10

What do we need to keep?

What do we need to shed?

What do we need to add?


PLETCHER, INC

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Nancy Dunnigan, JD


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Keepers

Ethics: Our word is our bond Safety: The standard is zero


PLETCHER, INC

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Nancy Dunnigan, JD


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Organizations operating at their best


PLETCHER, INC

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Nancy Dunnigan, JD


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Focus

Change

Describe

Energize


PLETCHER, INC

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Nancy Dunnigan, JD


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The Appreciative Inquiry 4 D Cycle

Discovery

Dream

Design

Destiny

Discovery

What gives life?

(The best of what is.)

Appreciating

Dream

What might be.

(What the world is calling for.)

Envisioning.

Design

What should be -

the ideal.

Co-constructing

Destiny

How to empower,

learn, adjust,

improvise.

Sustain.


PLETCHER, INC

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Nancy Dunnigan, JD


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Proud Past: The Situation Today

25 Years of uninterrupted financial growth

Succession planning

New competition

Proud Past: The Findings

•I figured it out

•I convinced Paul

•Paul saved me

•I have always worked for Paul

•Paul allowed a lot of freedom

•I am very good with numbers

Proud Past: Defining the Positive Core

Strong champions had indeed forged the phenomenal growth—The company followed to success


PLETCHER, INC

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Practicing the Concept

“Think of a time when you were most excited and most engaged in your work. What was going on? Why was it a good experience?”


PLETCHER, INC

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Nancy Dunnigan, JD


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Instructions

1. Find a partner.

2. Share your answer.

3. Report back.


PLETCHER, INC

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Nancy Dunnigan, JD


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Community at the Core

Not-for profit

Challenging economic times

New leadership team

New strategy

Low motivation


PLETCHER, INC

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Nancy Dunnigan, JD


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The Findings:

•Bringing people & organizations together

•Working especially hard

•Learning and applying

•Right people, right time


PLETCHER, INC

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Nancy Dunnigan, JD


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Positive Core

Creating

Community

Strong Work

Ethic

Drive to

LearnConstant

Competence

Shared

Identity


PLETCHER, INC

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Nancy Dunnigan, JD


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The Proud Past and The Bright Future


PLETCHER, INC

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Nancy Dunnigan, JD


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A vignette

Once upon a time a

small company

encountered dangerous

times…


PLETCHER, INC

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Nancy Dunnigan, JD


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The leaders said, “We need

financial discipline so we can

survive. We will never be poor

again!


PLETCHER, INC

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Nancy Dunnigan, JD


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“Our competitive spirit will

make us the „little company that

could!‟


PLETCHER, INC

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There were strong

champions. People figured

things out and worked

persistently to get their ideas

adopted.


PLETCHER, INC

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Nancy Dunnigan, JD


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The people said, “Come and

join us, you will love it!”

Inclusive and fraternal.


PLETCHER, INC

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The company experienced

phenomenal growth. People

thrived and contributed

because of the relationship-

based culture.


PLETCHER, INC

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Nancy Dunnigan, JD


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Why This Works

Give people a compass for the journey


PLETCHER, INC

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Nancy Dunnigan, JD


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Positive Core linked to StrategyPositive

Core Customer Driven Results Matter Teams Win

1. Strong Champion

The future requires the strength of the team plus the champion

2.FinancialDiscipline

Financial Discipline is the foundation for the next level of results

3.CompetitiveSpirit

We have faced stiff competition before; we have the will to compete.

4.Inclusive Customers need new offerings which require new expertise

5.Relationship Based

Relationships define us; a new level of relationship with our customers will define our future

New Decade, New Thinking


PLETCHER, INC

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Nancy Dunnigan, JD


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Tryvertising

Try before you buy


PLETCHER, INC

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Nancy Dunnigan, JD


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Minnesota ASP

March 23, 2010


PLETCHER, INC

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Nancy Dunnigan, JD


[email protected]

New decade new thinking

Business

Transcript of New decade new thinking