1 Conference ‘09

A Brief History of SEWP

2 Conference ‘09

SEWP GodfathersSEWP Godfathers

3 Conference ‘09

SEWP Pioneer and InnovatorSEWP Pioneer and Innovator

4 Conference ‘09

IT Product Solution ContractsIT Product Solution Contracts

5 Conference ‘09

Authority Authority

6 Conference ‘09

Why the Duck?Why the Duck?

7 Conference ‘09

SEWP Through the YearsSEWP Through the Years

8 Conference ‘09

Three Agencies approved by OMB to be IT Product/Service GWACs

GSA, NIH, NASA EPA is authorized for IT Recycling Contracts

IDIQ Vehicle for purchase of IT Product Solutions Program is 16 years old – Pilot for GWAC vehicles

Version IV started in May 2007 – 37+ Contract Holders Emphasis on Customer Service (both Government and Industry) Extensive customer outreach and free training

Website - www.sewp.nasa.gov Help Desk: 301-286-1478; help@sewp.nasa.gov

Program Manager: Joanne Woytek / 301-614-7128; joanne.woytek@nasa.gov

SEWP Overview

9 Conference ‘09

SEWP OverviewSEWP Overview

SEWP: Solutions for Enterprise-Wide Procurement Vision:

SEWP is the premier customer-focused contract vehicle for Federal Government purchase of IT products

Philosophy– We do not care (quantity)– We do care (quality)– Competition for business; cooperation for program

SEWP Program Office is Contract Holder Neutral– No recommendations

• Except: General recommendations for Groups• Past Performance information

– No preferential treatment - FIFO

10 Conference ‘09

SEWP ScopeSEWP Scope

IT Product Solutions•All Types of IT Products (Hardware, Software, Network Communications, Audio-

Visual, Supporting Technology)•Maintenance / Warranty / Product Training•Planning, Installation and Implementation services (unlimited)•Leasing •Purchase Agreements•Cost per copy multi-function devices•Limited consulting services in support of purchased products (10% ) for short time

period

Focused on mid to high level computing products•Average order size is $50,000 / 1200 orders per month•Not a Services contract•Product solutions not just a catalog

11 Conference ‘09

Reasons Agencies Use SEWPReasons Agencies Use SEWP

Customer Service: We feel we are “The Best”Fresh

•Products updated daily•The OHNS factor – “Often Happy; Never Satisfied”• Innovative and automated procedures

Pricing•Lowest Fee with cap (0.55% Fee / 10K Cap)•Fair and Reasonable pricing at catalog level•Lower pricing at order level – internal competition and bulk purchasing

Time•No Synopsis / Small Business Plans / Contracts / etc.•Program Office operates on 24 hour response time

12 Conference ‘09

Small business support•All types represented•Currently only GWAC with an SDVOSB set-aside

Tracking and Reporting•Expected Delivery Date and Order Information Flow•Order Status•Daily reports to Contract Holders

Training•IG Approved (required for DoD)•Free: Web video; and on-site

Reasons Agencies Use SEWP

13 Conference ‘09

Tools•Many unique features especially Manufacturer Lookup and RFI/RFQ•Always undergoing improvement

Flexible / Responsive Contracts•Generic commercial based contracts •Agency specific policies and procedures

Increased Level of Contract Management•High level of oversight and control of contracts•Agencies may impose additional controls•Program can provide Agency-specific reports

Reasons Agencies Use SEWP

14 Conference ‘09

Who Can OrderWho Can Order

Any Federal Government Agency

Any Authorized Federal Contractor• Authorized for specific contracts / agencies

– Current authorized list on-line

• Only support service contractors with specific guidelines– Details on Ordering Information page

• Orders not processed until letter received and accepted

No State / Local Government

15 Conference ‘09

Who Has OrderedWho Has Ordered

67 Federal Agencies • Over 1870 Procurement Offices

• Over 3100 Contracting Officers (not including Procurement Specialists)

Top 10 Agencies• DoD

• VA

• NASA

• Justice

• GSA

• HHS

• SSA

• Commerce

• State

• Interior