A bit about us www.fswaste.co.uk

Facts & figures

I. Incorporated in 2006II. 21 vehicles on the roadIII. 60 staffIV. Turnover exceeding £6.8 million / annumV. Operators licence for 22 vehiclesVI. Two operating centres – Swinton & PrestonVII. Dedicated materials recovery facility for recyclatesVIII.ISO 9001, 14001 & 18001

Our journey www.fswaste.co.uk

First wagon on the road 2005

Materials recovery facility opened 2010

(Diversion from landfill)

The Green Chef Revolution 2011

(Waste food to energy)

Combined food & glass collections start 2012 (Diversion &

waste to energy)

Hook loader and curtain sider services commence

2012

First 2 pod wagons enter service 2013

(Recycling & waste to energy collections)

Skip wagon enters service 2014

2 x additional pod wagons enter service in 2014

Preston depot opens its doors 2015

Geographical reach www.fswaste.co.uk

Our services www.fswaste.co.uk

Our collections – all direct delivery

I. Bottled glassII. Waste foodIII. Mixed recycling – card, plastic, tinsIV. WoodV. MetalVI. General wasteVII. Baled recyclates

• Wheelie bins – 140, 240 & 360 litre• Eurobins – 660 & 1100 litre• FEL’s – 6yd3, 8yd3 & 10yrd3

• Skips – 8yd3, 12yd3 & 16yd3

• Roro – 20yd3, 30yd3, 35yd3 & 40yd3

• Compactors – 30yd3 & 35yd3

Stock container range

FEL’s = Front End Loader. Roro – roll on roll off

Specialist container range

• Food containers – 20yd3 and 30yd3 fully sealed units. 20yd3 containers are fitted with a hydraulic lid. 30yd3 units are partially plated along the roof line, or are fully enclosed with drop down side loading doors.

I. All new vehicles are ordered with VWS weighing systems, including Rolonof’s and Fel’s. This weighs in 2 kg increments. All existing vehicles are fitted with either the VWS or PM weighing system.

II. Change over from IWS to Waste Logic. Used in conjunction with PDA’s the system time stamps individual bin empties, automatically records weights, provides live vehicle movements, provides for signature capture and the uploading of photographs. The system also delivers a customer portal to view live updates, schedules, charges and weights.

III. Scania fleet management. Provision of telematics data on driver behaviour, fuel consumption. System also allows for tracking and auto tacograpgh download.

Technological advancements www.fswaste.co.uk

Waste streams pre segregated on site to maximise recycling performance

Modern dual compartment wagons collect multiple wastes

All residual ash waste is subject to

secondary processing

All wastes streamed through a materials recovery facility to process pre & none segregated waste streams

Ash used in the manufacture of

thermal blocks to be used in the

construction industry

By mass 80% of all waste is turned into heat and power

Diversion from landfill www.fswaste.co.uk

Projected 6,000 tonnes of food waste collected from businesses in the North West

1

The packaging from the food waste is mechanically separated

2

Plastics and packaging are sent for recycling

3

The separated food waste is sent to large containers called anaerobic digesters, where it is heated, natural bacteria break down the food waste, creating renewable gas.

4

The leftover waste can be used as organic fertiliser on farmland.

5

The renewable gas is collected and fed into the gas-cleaning machine..

6

After the renewable gas has been cleaned up, it is made to smell like normal gas. It is then fed into the national gas grid

8

7

This renewable gas – now the same as any other gas in the gas network is then returned to peoples homes and businesses for cooking and for heating.

Food to energy www.fswaste.co.uk

Fresh Start Waste Services will provide our key clients with an experienced and dedicated team of contacts, each responsible for ensuring services undertaken are done so in a controlled manner

Our commitment to you is to build an account management process that works across three fronts;

Service - We will ensure the service undertaken is completed on schedule without adversely affecting the daily operation of your facilities

Relationship - We will establish relationships with the Facilities Management teams, in order that we may have an in-depth knowledge of the internal factors that may impact Fresh Start’s ability to achieve 100 % client satisfaction

Commitment – Regular reviews with key contacts to ensure we flush out niggling issues. The service level agreement will form the basis for these reviews in order to ensure that our performance meets your needs and expectations

Account management www.fswaste.co.uk

Waste regulations

• Member of the Chartered Institute of Waste Management• Consultancy support from Environmental Leadership• Registered waste carrier• Environmental Agency support• Over 40 years waste experience within the business

Operators licence

• Compliance Manager

Environmental Permit

• Recycling Manager (day to day operations) – WAMITAB qualified• WAMITAB trained Operations Director

Compliance www.fswaste.co.uk

Skip / rolonof management www.fswaste.co.uk

Fresh Start Transport Team

Container ordered by

client

Details entered onto asset

management system

Container delivered / exchanged

within 12 - 24 hours

Alarms set to maintain

contact with client and arrange

collection

Container collected. Collection

documentation issued to client

Weight data emailed to client. Call

closed down. Invoice issued at month end

New installations

• Containers are assigned to the client’s premises pre installation• Delivery tickets and condition tickets are issued the day before delivery• Yard supervisor signs off condition of containers ready for delivery

Monitoring

• All containers sited on a client’s premises are constantly under the scrutiny of the driver who will report any defects identified. Pictures are taken and emailed through to the transport team as required, comments are recorded on the days route sheet. The transport team will raise a ticket to deal with any defects reported. Once corrective works have been completed, the ticket will be closed

• If a fault is reported directly by the client, a defect ticket will be issued to the driver to inspect the container during his next scheduled collection and report back to the transport team what actions are required. The transport team will schedule corrective actions and close down once complete

Maintenance

• Container maintenance is managed by the Recycling Centre Manager. Minor repairs will be undertaken by one of his team. Major repairs are outsourced to a third party.

Equipment management www.fswaste.co.uk

Differentiators www.fswaste.co.uk

• We develop strong personal relationships with our customers• A commitment to deliver on our client’s promises• A local service provider with local knowledge and personality• High levels of integrity• Service responsiveness• Quality commitment• Progressive nature• Accessibility• Innovative

The service of tomorrow today www.fswaste.co.uk