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Steve RowlandBusiness Development

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Our mission at eXceeding is simple:

• Ensure that technology is an asset for our clients businesses and never a problem

• Assist clients with assessing and sourcing the most appropriate technology and associated services

• Provide a unbiased and impartial view at every stage

• Identify the correct service and/or solution

• Secure the identified service at the correct price from the best provider.

Our six core values form our strategy and detail how we engage with clients:

• Understand and exceed client expectations 100% of the time

• Always act with integrity, transparency and honesty

• Bridge the gap between technology and the client’s business

• Source the correct service or solution impartially for the client

• Ensure clients save money

• Create mutually beneficial relationships that will last.

Mission & Core Values

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eXceeding was founded to address fundamental flaws with how the ICT industry works. Organisations often do not know the wider industry and the sheer number of players and providers and as such, are restricted to incumbents and Google searches! This approach causes several major issues:

• Limited access to most suitable technologies

• Buying processes are influenced to suit provider’s skills and capabilities

• Inappropriate culture fits

• Mismatch in organisations views on processes and procedures

• Rigid and inflexible contracts and SLAs (Service Level Agreements)

• Grey areas in contract and solution/service leading to opposing expectations

• One sided contracts

• Unforeseen costs

• Ultimately overpayment for not buying smarter

Our consultants have worked with hundreds of clients and negotiated hundreds of agreements. Let us help you to overcome the many pitfalls; the major challenge being “you do not know, whatyou do not know”.

About Us

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Our Services

Tender Service

IT Spend & Cost

Reduction

Consulting & Service Sourcing

Client’s Business

Needs

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Tender Service

We can assist with any or all aspects of the PQQ, RFP or ITT. Our services can vary from simply assessing client’s documentation, shortlist or scoring criteria, right through to a complete turnkey selection service. As a first time outsourcer, or as someone who has been bitten previously, we negate those concerns by assisting or running the complete process.

Features• Short listing potential providers

• Assessing suitability, capability and cultural fit

• Analytically scoring based on business requirements

• Negotiating commercial models

• Negotiating SLAs, milestones and success criteria

• Detailing service management requirements

• Quarterly or annual benchmarking

Benefits

• Access and knowledge of a wider range and more appropriate industry providers

• Ensuring best fit for your business needs

• Removing emotions and making recommendations based on the client’s needs

• Best commercial model possible, saving clients money

• Agreeing the detail that will make the relationship work and last

• Ensuring that the service continues smoothly

• Continued service and commercial model reviews

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IT Spend Cost Reduction

Our IT Spend Cost Reduction service, to coin a phrase: “does what it says on the tin”. We save clients money on their current IT spend and we are so confident that we will be able to save you money, that this service is provided on a ‘no win, no fee basis’. If we cannot save you money, there is zero charge.

 Features• Initially analyse current spend

• Review technology suitability

• Benchmark current commercial models

• Benchmark current service

• Propose recommendations

• Negotiate new model

Benefits• Assess current value for money

• Sanity check medium and long term investment

• Scrutinise and compare current commercials

• Are better solutions or services available?

• Discuss how money could be saved

• Save money & increase how far the budget goes.

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Consulting & Service Sourcing

Have you ever struggled to find a new reliable consultant, service provider or even a service that you are looking for that you are not sure exists?

Let us tap into our huge resource and knowledgebase to assist you to find that skill or service faster and more effectively.

 Features• Access to a massive pool of best of breed consultants

• Knowledge of industry players

• Tried & tested resources

• Flexible skills on demand

• All days and assignments are project managed

• Ease of a single provider and point of contact

Benefits• Why endure recruitment agencies and interviews?

• Pick the appropriate organisation to engage, saving time

• Mitigate the risk of loan consultants and new hires

• Save money. Why have a unutilised resource?

• Don’t let projects slip leading to unnecessary costs

• 100% satisfaction, to ensure future business.

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We have access to hundreds of partners and thousands of the industry’s best ICT professionals. This flexible, on demand approach allows you access to the correct resource as and when required without staff retention overheads.

• Microsoft infrastructure - design & implementation

• Citrix infrastructure - design & implementation

• Email, messaging, collaboration & mobility - solutions

• IBM System i (iSeries) & System p (pSeries) - design & implementation

• Virtualisation - design & implementation

• Cloud services & solutions - design & implementation

• Storage – consulting & rationalisation

• Back Up, Disaster Recovery, Business Continuity & high availability solutions - service & assessment

• Database administration – consultancy & implementation

• Information security – audit, penetration testing & compliance

• Networking LAN/WAN – audit, transformation and provide

• Project administration, management and program management

• Ad-hoc, or regular scheduled backfill resource.

Consulting Skill Set

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We strive to exceed client’s needs and as such, are open to discussions with regards to flexible, commercial models. Our standard approaches are as follows.  

Tender Service

This service is priced on a day rate, based on the size of engagement and the elements and skills required.  

IT Spend Cost Reduction

We are so confident that we will be able to save you money, this service is provided on a ‘no win no fee’ basis. We simply invoice you 20% of the year one agreed saving, with all subsequent years savings going directly back into your budget, or back onto your organisations bottom line. 

Consulting & Service Sourcing

This service is priced on a day rate, based on the size of engagement and exact skills required. Discounts are available for spending commitments and call off contracts.

Commercial Models

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We have worked with a number of clients to assist them in sourcing and outsourcing many aspects of their technology stack, below are our areas of greatest expertise. 

• Desktop, server, network & telephony hardware maintenance contracts

• Email, messaging, collaboration & mobility solutions

• Software licensing & maintenance agreements

• Network & connectivity costs

• Telephony calls, lines & rates

• User service desk

• Technical support

• Server virtualisation & rationalisation

• Storage deduplication, rationalisation & consolation

• Database support & outsourcing

• Disaster Recovery, Business Continuity and high availability planning and contracts

• Cloud, virtualisation, physical & hybrid hosting and outsourcing solutions

• ICT on demand strategy

• Complete ICT outsourcing.

Where We Have Helped

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Our belief is that the initial engagement defines projects and relationships and is therefore the major contributor to the longevity of partnership. As such, and where possible, we follow the below tried and tested model:

• Interest expressed

• Agree terms

• NDA (Non Disclosure Agreement) signed

• Engage

• Define SOW (Scope Of Work), including milestones and deliverables

• Sign off SOW

• Project initiation

• Project commencement

• Weekly reviews

• Monthly reports

• Project closure and review meeting.

Next Steps.......

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Thank You – Any Questions?