774_BPP_Customer Order at POS

7/18/2019 774_BPP_Customer Order at POS

http://slidepdf.com/reader/full/774bppcustomer-order-at-pos 1/25

EHP3 for SAP ERP6.0

September 2008

English

774: Customer Order

Management at POS

SAP AGDietmar-Hopp-Allee 66!!0 "all#orf German$

%&siness Pro'ess Do'&mentation



SAP Best Practices 774: (&stomer )r#er *anagement at P)S+ %PD

Copyright

, (op$right 2008 SAP AG. All rights resere#.

o part of this p&bli'ation ma$ be repro#&'e# or transmitte# in an$ form or for an$ p&rpose /itho&t theepress permission of SAP AG. 1he information 'ontaine# herein ma$ be 'hange# /itho&t prior noti'e.

Some soft/are pro#&'ts marete# b$ SAP AG an# its #istrib&tors 'ontain proprietar$ soft/are 'omponentsof other soft/are en#ors.

*i'rosoft "in#o/s E'el )&tloo an# Po/erPoint are registere# tra#emars of *i'rosoft (orporation.

4%* D%2 D%2 5niersal Database )S2 Parallel S$sple *7SESA A4 S3!0 AS900 )S3!0)S900 iSeries pSeries Series :Series S$stem i S$stem i; S$stem p S$stem p; S$stem S$stem: S$stem :! :)S A<P 4ntelligent *iner "ebSphere etfinit$ 1ioli 4nformi i;)S P)"ERP)"ER; P)"ER;= )penPo/er an# Po/erP( are tra#emars or registere# tra#emars of 4%*(orporation.

A#obe the A#obe logo A'robat PostS'ript an# Rea#er are either tra#emars or registere# tra#emars of A#obe S$stems 4n'orporate# in the 5nite# States an#or other 'o&ntries.

)ra'le is a registere# tra#emar of )ra'le (orporation.

54 )pen )S< an# *otif are registere# tra#emars of the )pen Gro&p.

(itri 4(A Program eighborhoo# *eta<rame "in<rame 7i#eo<rame an# *&lti"in are tra#emars orregistere# tra#emars of (itri S$stems 4n'.

H1*> *> H1*> an# "3( are tra#emars or registere# tra#emars of "3(? "orl# "i#e "eb(onsorti&m *assa'h&setts 4nstit&te of 1e'hnolog$.

@aa is a registere# tra#emar of S&n *i'ros$stems 4n'.

@aaS'ript is a registere# tra#emar of S&n *i'ros$stems 4n'. &se# &n#er li'ense for te'hnolog$ inente#an# implemente# b$ ets'ape.

SAP R3 Apps App SAP et"eaer D&et PartnerE#ge %$Design SAP %&siness %$Design an#other SAP pro#&'ts an# seri'es mentione# herein as /ell as their respe'tie logos are tra#emars orregistere# tra#emars of SAP AG in German$ an# in seeral other 'o&ntries all oer the /orl#. All otherpro#&'t an# seri'e names mentione# are the tra#emars of their respe'tie 'ompanies. Data 'ontaine# inthis #o'&ment seres informational p&rposes onl$. ational pro#&'t spe'ifi'ations ma$ ar$.

1hese materials are s&be't to 'hange /itho&t noti'e. 1hese materials are proi#e# b$ SAP AG an# itsaffiliate# 'ompanies BCSAP Gro&pC for informational p&rposes onl$ /itho&t representation or /arrant$ ofan$ in# an# SAP Gro&p shall not be liable for errors or omissions /ith respe't to the materials. 1he onl$/arranties for SAP Gro&p pro#&'ts an# seri'es are those that are set forth in the epress /arrant$statements a''ompan$ing s&'h pro#&'ts an# seri'es if an$. othing herein sho&l# be 'onstr&e# as'onstit&ting an a##itional /arrant$.

, SAP AG of 2;




Icons

Icon Meaning

(a&tion

Eample

ote

Re'ommen#ation

S$nta

Typographic Conventions

Type Style Description

Example text "or#s or 'hara'ters that appear on the s'reen. 1hese in'l&#e fiel#names s'reen titles p&shb&ttons as /ell as men& names paths an#options.

(ross-referen'es to other #o'&mentation.

Example text Emphasi:e# /or#s or phrases in bo#$ tet titles of graphi's an# tables.

EA*P>E 1E1 ames of elements in the s$stem. 1hese in'l&#e report namesprogram names transa'tion 'o#es table names an# in#ii#&al e$/or#s of a programming lang&age /hen s&rro&n#e# b$ bo#$ tet foreample SE>E(1 an# 4(>5DE.

Example text S'reen o&tp&t. 1his in'l&#es file an# #ire'tor$ names an# their pathsmessages so&r'e 'o#e names of ariables an# parameters as /ell asnames of installation &pgra#e an# #atabase tools.

EXAMPLE TEXT e$s on the e$boar# for eample f&n'tion e$s Bs&'h as F2 or theENTER e$.

Example text Ea't &ser entr$. 1hese are /or#s or 'hara'ters that $o& enter in thes$stem ea'tl$ as the$ appear in the #o'&mentation.

<Example text> 7ariable &ser entr$. Pointe# bra'ets in#i'ate that $o& repla'e these/or#s an# 'hara'ters /ith appropriate entries.

, SAP AG of 2;




Contents

P&rpose..................................................................................................................................;

2 PrereF&isites..........................................................................................................................6

2. (onfig&ration................................................................................................................62.. ERP (onfig&ration...................................................................................................6

2..2 P4 (onfig&ration.......................................................................................................6

2..3 SAP P)S (onfig&ration...........................................................................................6

2..9 P)S D* (onfig&ration............................................................................................6

2..; P)S Anal$ti's (onfig&ration....................................................................................6

2.2 (he' 5ser Parameters...............................................................................................

2.3 >og on to S$stems.......................................................................................................8

2.3. SAP P)S.................................................................................................................8

2.3.2 SAP Retail Store......................................................................................................8

2.3.3 (lose Store an# open net b&siness #a$ BEn#-)f-Da$ pro'e#&re.........................8

2.9 )erie/ of the ReF&ire# *aster Data......................................................................0

2.; SAP P)S P)S press e$boar# >a$o&t BStan#ar# 0 %......................

3 Pro'ess )erie/................................................................................................................2

3. Pro'ess <lo/.............................................................................................................2

3.2 Pro'ess )erie/ 1able.............................................................................................2

9 S'enario...............................................................................................................................3

9. Sales or#er /ith #o/n pa$ment at SAP P)S............................................................39.. (reation of a Sales )r#er /ith #o/n pa$ment 'on#ition an# pa$ment at P)S.....9

9..2 (he' of &ploa#e# pa$ment #ata in SAP P)S D*...............................................8

9..3 (he' of &ploa#e# pa$ment #ata in SAP Retail....................................................!

9..9 (he' pa$ment #o'&ment in SAP Retail...............................................................!

9.2 Delier$ pro'ess of sales or#er an# pa$ment of inoi'e at SAP P)S........................2

9.2. Delier$ of sales or#er an# pa$ment at SAP P)S.................................................2

9.2.2 B)ptional Dire't pa$ment at P)S.........................................................................29

9.2.3 (he' of &ploa#e# pa$ment #ata in SAP P)S D* SAP Retail...........................2;

, SAP AG Page 9 of 2;




1 Purpose

Introduction

1his s'enario is a %2( B%&siness-to-(ons&mer s'enario an# /ors /ithin the store &sing SAP

P)S an# SRS BSAP Retail Store. Arti'les are or#ere# spe'ifi'all$ for a '&stomer /ho has topa$ a 'ertain amo&nt in a#an'e B#o/n pa$ment. <or this p&rpose a sales or#er is 'reate#.5sing SAP P)S the sales or#er f&n'tionalit$ of SAP Retail Store is 'alle#. 1he sales or#er is'reate# in SAP Retail. 1he a't&al pa$ment of the #o/n pa$ment amo&nt taes pla'e at SAPP)S. "hen the '&stomer pi's &p the arti'les a #elier$ pro'ess is starte#. 1he sales or#erf&n'tionalit$ is 'alle# again from SAP P)S an# the #elier$ pro'ess 'omplete#. 1he res&lt is aninoi'e #o'&ment /ith the 'al'&late# rest pa$ment amo&nt. SAP P)S retriees the to be pai#amo&nt. Pa$ment is 'omplete#. 1he pa$ment #ata is store# in the 1>)G file /ithin SAP P)San# &ploa#e# ia SAP P)SD* to SAP Retail. 4n the en# the '&stomer a''o&nt is 'leare#.

1his pro'ess is one eampleI alternatiel$ a sales or#er 'an also be 'reate# at a separateseri'e #es an# printe# o&t. 1he '&stomer pa$s the #o/n pa$ment or inoi'e amo&nt at SAPP)S in referen'e to the #o'&ment n&mber /hi'h is printe# o&t B'hapter 9.2.2 B)ptional Dire'tpa$ment at P)S.

, SAP AG Page ; of 2;




Prere!uisites

"1 Con#iguration

"1"1 $%P Con#iguration1he ERP (onfig&ration has to be #one a''or#ing to the (onfig&ration G&i#e ;+ ERP P)S4nterfa'e for SAP P)S an# (onfig&ration G&i#e 32+ (ross (hannel (&stomer )r#er*anagement.

"1" PI Con#iguration

1he P4 (onfig&ration has to be #one a''or#ing to the (onfig&ration G&i#e 6+ P4 (onfig&rationfor Store (onne'tiit$

"1"& S'P POS Con#iguration

1he SAP P)S (onfig&ration has to be #one a''or#ing to the (onfig&ration G&i#e + SAP

P)S (onfig&ration

"1"4 POS DM Con#iguration

1he P)S D* (onfig&ration has to be #one a''or#ing to the (onfig&ration G&i#e 8+ P)S Data*anagement P4PE (&stomi:ing (onfig&ration

"1"( POS 'nalytics Con#iguration

1he P)S Anal$ti's (onfig&ration has to be #one a''or#ing to the (onfig&ration G&i#e 3+ P)S Anal$ti's (onfig&ration

, SAP AG of 2;




" Chec) *ser Parameters

*se

4n this step 'he' the &ser parameters an# the #efa&lt settings.

Procedure

. <rom the toolbar 'hoose the Customizing of Local Layout (Alt+F12) b&tton an# sele'tOptions. 4n the Options screen ialog !ox 'hoose the Expert tab.

2. *ae s&re the fiel#+ "#o$ %eys in All &ropo$n Lists' is sele'te#.

3. (hoose O.

9. A''ess the a'tiit$ &sing one of the follo/ing naigation options+

Tool+ar Menu ser *rofile → O$n &ata

Transaction Code S*&

;. )n the &efaults ta! mae the follo/ing entries+

,ield name Description %-O-C *ser actions andvalues

.ote

De'imal otation R 239;6.8! <ie# 7al&es

Date <ormat R 2 **.DD.JJJJ <ie# 7al&es

Start men& R "01 <ie# 7al&es

6. C#oose to "ae the entries.

. (hoose ,ac% to ret&rn.

, SAP AG Page of 2;




"&"& Close Store and open net +usiness day 5$nd6O#6Dayprocedure

En#ing a b&siness #a$ 'loses open terminals 'onsoli#ates store totals an# prints store reports.

1his pro'ess is performe# once #&ring a b&siness #a$.

Procedure

1he En# of Da$ pro'ess 'an be r&n from either a P)S terminal or the Store *anager. 4n thiss'enario the E)D pro'ess is r&n in P)S terminal

. >a&n'h the Point-of-Sale Appli'ation

indo0s "tart All *rograms "A* -etail "ystems *oint of "ale

O-

POS Des)top

&ou!leclic% s#ortcut

2. 4n KSign )nL prompt enter a ali# (ashier &mber

3. 4n KEnter Pass/or#L prompt enter the 'orrespon#ing pass/or#

9. <rom the P)S *en& sele't the MStore 'losingNL KEn#-of-#a$L option Bor $o& 'an &se

*gr (o#e 2;0 so enter 2;0 an# 'hoose <2

;. Boptional if $o& &ser has not the right permission of the E)D pro'ess $o& /ill be prompte#to log on as a manager 'hoose KJESL an# enter the &seri# pass/or# for the managerB;;;;

6. 1he S$stem /ill 'lose the terminal an# store.

, SAP AG Page ! of 2;




"4 Overvie0 o# the %e!uired Master Data

1o ee'&te the s'enario &se the master #ata that 'orrespon#s to $o&r set&p of thepre'onfig&re# s$stem. <or the releant #es'riptions see the follo/ing table+

,ashion 8ard goods ,ood

'%TIC/$ 1 - P(S-0-(4P9; -

'%TIC/$ - P(S-0-AR19 -

9endor 1 - P(S-79; -

9endor - P(S-79 -

Customer - P(S-(PD -

STO%$ - *009 -





"( S'P POS POS ;press <ey+oard /ayout5Standard 1=1 <>

1he e$boar# la$o&t belo/ #es'ribes the 'orrespon#ing P)S <&n'tion mappe# to the e$boar#e$ &se# for this pro'ess

1ransa'tion (an'el e$,1

P>5 Des'ription sear'he$

,11

Pri'e En'r$pte# e$,1=

one,?

P)S *en& <&n'tione$s

,1 to ,@

POS ,*.CTIO.<$A>O'%DFUNCTION <$AS

1otal e$B

Sign )n)ff e$6

S&spen#Res&me e$

Ot$<or e$ -

POS ,*.CTIO.<$A>O'%DNUMERIC <$AP'D

De'imal e$"

ero e$=



,11


one,?


,1 to ,@


1otal e$B

Sign )n)ff e$6

S&spen#Res&me e$

Ot$<or e$ -




,11


one,?


,1 to ,@


1otal e$B

Sign )n)ff e$6

S&spen#Res&me e$

Ot$<or e$ -


De'imal e$"

ero e$=

4t is highl$ re'ommen#e# to &se a stan#ar# or a P)S spe'ifi' e$boar#.

<or oteboo e$boar# the .um/) m&st be a'tiate# to be able to a''ess the P)S f&n'tion

e$s asso'iate#mappe# to it.

, SAP AG Page of 2;




& Process Overvie0

&"1 Process ,lo0

&" Process Overvie0 Ta+le

Step Process Step >usiness %ole

9. Sales or#er /ith #o/n pa$ment at SAP P)S

9.. (reation of a Sales )r#er /ith #o/n pa$ment 'on#ition an#pa$ment at P)S

(ashier

9..2 (he' of &ploa#e# pa$ment #ata in SAP P)S D*

9..3 (he' of &ploa#e# pa$ment #ata in SAP RetailError+Referen'eso&r'e notfo&n#

Error+ Referen'e so&r'e not fo&n#

Error+Referen'eso&r'e notfo&n#


Error+Referen'e

so&r'e notfo&n#


Error+Referen'eso&r'e notfo&n#


9.2 Delier$ pro'ess of sales or#er an# pa$ment of inoi'e at SAPP)S

(ashier

9.2. Delier$ of sales or#er an# pa$ment at SAP P)S (ashier

9.2.2 B)ptional Dire't pa$ment at P)S

9.2.3 (he' of &ploa#e# pa$ment #ata in SAP P)S D* SAP Retail





4 Scenario

4"1 Sales order 0ith do0n payment at S'P POS

<or f&rther information abo&t pro'essing sales or#er ia SAP Retail Store please see the%&siness Pro'ess Pro'ess Do'&mentation 4025,*&5E65".oc (ross (hannel (&stomer)r#er *anagement.

1he pro'ess 'o&l# be as follo/s+

A '&stomer 'omes into the store Bhar#/are store an# /ants to b&$ a spe'ifi' arti'le Brain/ater'olle'tion tan 300l plasti' green. 4n this s'enario /e /ill &se onl$ the har# goo# arti'le P(S-0-(4P9;. 1his arti'le is not in the store b&t has to be or#ere# spe'ifi'all$ for the '&stomer.

Jo& 'reate an in#ii#&al sales or#er in'l&#ing a 'ertain #o/n pa$ment amo&nt. 1he '&stomerpa$s this amo&nt at the 'ash register. A p&r'hase reF&isition is a&tomati'all$ 'reate# on thebasis of the in#ii#&al sales or#er. 1he en#orD( #eliers to the store /here the '&stomer pi's&p the goo#s after/ar#s. D&ring the #elier$ pro'ess an inoi'e #o'&ment is 'reate# /hi'h'onsi#ers as alrea#$ pai# amo&nt. 1he '&stomer pa$s the rest of the amo&nt at the 'ash

register again.

4n this pro'ess $o& /ill 'reate a '&stomer /ith an in#ii#&al '&stomer n&mber an# &se this forthe pro'ess.





4"1"1 Creation o# a Sales Order 0ith do0n payment conditionand payment at POS

Procedure

. >a&n'h Point-of-Sale from &sing one of the follo/ing naigation options+

indo0s "tart All *rograms "A* -etail "ystems *oint of "ale

O-

POS Des)top

&ou!leclic% s#ortcut

2. 4n KSign )nL prompt enter a ali# (ashier &mber B-efer to 2.2 Log on to "ystem for "A**O" logon information


9. <rom the P)S *ain *en& 'hoose )r#er *anagement B$o& 'an s'roll thro&gh all #ifferentmen& options /ith the '&rsor-#o/n'&rsor-&p e$s on $o&r e$boar#

;. <rom the )r#er *anagement *etho# men& 'hoose ()*

6. 1he Retail Store /ill be la&n'he# insi#e the P)S s$stem.

. B4f a logon pop-&p appears >ogon to SAP Retail Store. Enter ERP 5ser name an#Pass/or#. B-efer to 2.2 Log on to "ystem for "A* -etail "tore logon information)

8. 1he Sales )r#er 4nitial s'reen is #ispla$e#

!. (hoose KArti'le sear'hL

0. Enter the sear'h 'riteria KDrilling HammerQL in the #es'ription fiel# an# hit the Ksear'hLb&tton.

. Jo& /ill see a list of all the neighborhoo# stores /ith the &nrestri'te# sto' for that arti'le.4f o&r store *009 is o&t of sto' for that arti'le /e 'an also or#er the arti'le from anotherstore D(. B1his /ill be a prereF&isite for 'hapter 9.2

,ield name Description *ser action and

values

Comment

uantity





*nit EA

Dlv Plant )/n Plant

2. (hoose the KA## to Do'&mentL b&tton to a## the arti'le to the or#er.

3. )n the KSales )r#er (reation S'reenL hit the b&tton K(reate (&stomerL

9. Enter the follo/ing #ata on the Create ne$ customer7 s'reen.

,ield name Description *ser action andvalues

Comment

,orm o# 'ddress T<orm of A##ressU

/ast name 5#orprivate customers

T>ast name (ompan$ nameU

ReF&ire# fiel#

,irst name T<irst nameU

Date o# >irth TDate of birthU

Street TStreetU8ouse .um+er THo&se n&mberU

Postal code TPostal 'o#eU ReF&ire# fiel#. *&st be ;or 0 #igit

/ocation-City T>o'ationU ReF&ire# fiel#

%egion TRegionU

Country T(o&ntr$U ReF&ire# fiel#

Telephone T1elephoneU

,a T<aU

$mail TEmailU

;. (hoose Create Customer .

6. Enter the follo/ing #ata on the "ales Orer 8 Orer create7 s'reen.


Comment

(&stomer 'olle'tion Sele'te#V

Pi' &p at )" S1)REV

Sales #o'&mentt$pe

S1ADARD)RDERV

ReF&este# #elier$#ate B#a$

T1)DAJVS DA1EU

P) n&mber an$ )r#er n&mber )ptional entr$

. (hoose tab strip Conitions to a## the #o/npa$ment 'on#ition.

8. Enter the follo/ing #ata in the "ales Orer 8 Orer Create7 s'reen.


Comment

, SAP AG Page ; of 2;




(on#ition t$pe D)"PAJ*E1REOV

Amo&nt Tamo&ntU e.g. B2;Wof the total al&e

4n o&r eample the arti'le'ost 0 X an# /e hae'hoose a 0 X #o/n

pa$ment.!. (hoose Create &ocument. 1he s$stem /ill generate the )r#er (onfirmation.

1ae a note of the KPa$ Do/n Pa$mentL line /hi'h sho/s /hat the '&stomer has to pa$ forno/.

20. ote the )r#er n&mber.

2. (hoose *rint if ne'essar$ Boptional.

22. (hoose &one in the P)S *en& to 'lose SAP Retail Store an# to pro'ee# /ith the )r#erpa$ment in P)S.

23. P)S s$stem retriees the #o'&ment an# pa$ment information

29. Press Confirm *ayment to a''ept pa$ment amo&nt

2;. Sales )r#er /ith the appropriate #o/n pa$ment is pro'esse#

26. Press 1otal e$ to pro'ee# /ith the pa$ment (-efer to 2.9 "A* *O" 8 *O" :pressey!oar Layout for t#e corresponing %ey for ;otal)

2. Sele't the appropriate metho# of pa$ment ma#e b$ the '&stomer to 'omplete thetransa'tion





"hen $o& sae the sales or#er the s$stem a&tomati'all$ generates a p&r'hase reF&isition.ormall$ base# on the p&r'hase reF&isitions /ith a bat'h ob p&r'hase or#ers /ill be 'reate#.Here in the pro'ess the p&r'hase or#er has to 'reate man&all$ Bsee se'tion )r#er pro'ess.

, SAP AG Page of 2;




4"1" Chec) o# uploaded payment data in S'P POS DM

1. A''ess the transa'tion in the SAP P)S D* s$stem &sing the follo/ing naigation options+

Transaction Code nP)SD"mon0

>usiness role2. Enter the following data on the selection screen of the POS workbench


Comment

Store *009

P)S 1ransa'tion

Posting Date T1)DAJVS DA1EU 1his is the &n#erl$ingb&siness #a$ in /hi'h the

P)S r&ns $o& 'an &seE)D pro'e#&re to start ane/ b&siness #a$

0. (hoose Execute.

3. Epan# the tree str&'t&re for $o&r Posting Date an# Store.

<. Do&ble 'li' on the K1ime 4nteralL in /hi'h $o& hae 'reate# the sales or#er before.

9. Do&ble 'li' on the 1ransa'tion on the right si#e to see the #etails.





4"1"& Chec) o# uploaded payment data in S'P %etail

. >ogon to the SAP Retail S$stem an# naigate to the follo/ing transa'tion

S'P Menu Logon to "A* -etail

"A* menu Logistics -etailing &istri!ute -etailing *O"

=nterface onitor *O" =nterface

Transaction Code P$%

>usiness role

2. (hoose Execute.

3. Epan# the tree str&'t&re for K4nbo&n# pro'essingL KDo'&ments pro'esse#L K*009L K"P5%)L

9. )ne of the last 4D)(s is the 'orrespon#ing 4D)( for $o&r 'reate# pa$ment transa'tion."rite #o/n the G> a''o&nt #o'&ment n&mber+ YYYYYYYYYYYYYYYYYY

;. "ith #o&ble 'li' $o& 'an see more #etails.

4"1"4 Chec) payment document in S'P %etail

1. >ogon to the SAP Retail S$stem an# naigate to the follo/ing transa'tion

S'P Menu Logon to "A* -etail

"A* menu Accounting Financial Accounting >eneral

Leger &ocument &isplay

Transaction Code ,>=&

>usiness role

2. Enter the follo/ing #ata on the sele'tion s'reen


Comment

Do'&ment n&mber Tthe G> a''o&nt#o'&ment n&mberfrom aboeU

(ompan$ (o#e 000

<is'al Jear Ta't&al JearU e.g.

20080. (hoose Enter

, SAP AG Page ! of 2;




3. Jo& /ill see the #etails of the pa$ment #o'&ment. B1he 're#it an# #ebit line /ith the #o/npa$ment. ote the Spe'ial G> in#i'ator AV BDo/n Pa$ment.

<. (hoose Exit to ret&rn to 'lose the transa'tion.

, SAP AG of 2;




4" Delivery process o# sales order and payment o#invoice at S'P POS

4""1 Delivery o# sales order and payment at S'P POS

1he '&stomer ret&rns an# /ants to get the or#ere# arti'les.

Procedure

1. <rom Point of Sale KSign )nL prompt enter a ali# (ashier &mber B-efer to 2.2 Log on to"ystem for "A* *O" logon information


0. <rom the P)S *ain *en& 'hoose Orer anagement

3. <rom the )r#er *anagement *etho# men& 'hoose CO

<. 1he Retail Store /ill be la&n'he# insi#e the P)S s$stem.

9. B4f a logon pop-&p appears >ogon to SAP Retail Store. Enter R3 5ser name an# Pass/or#.B-efer to 2.2 Log on to "ystem for "A* -etail "tore logon information)

4. 1he Sales )r#er 4nitial s'reen is #ispla$e#

?. <rom the Sear'h (riteria enter $o&r Sales or#er n&mber in the @&ocument num!er fiel#.B$o& 'an also sear'h b$ '&stomer name n&mber

B. 5n#er &ocument Category/Customer to ,e *rocesse sele't Order .

1. (hoose &elier

11. 1he "ales Orer &elier >oos #ispla$ on s'reen.Boti'e the al&e for K-eceie &o$npayment L from o&r pa$ment before

12. 7erif$ if the information is 'orre't

10. 7erif$ the Delier$ Ft$ an# &p#ate if ne'essar$

13. (li' on &eliery >oos





1<. An 4noi'e is generate#

19. 1ae note of the 4noi'e &mber

14. (hoose *rint if ne'essar$ Boptional.

1?. (hoose &one to logo&t of SAP Retail Store an# to 'ontin&e /ith the pa$ment pro'essing inP)S.

1B. P)S s$stem retriees the #o'&ment an# pa$ment information. oti'e that the reF&ire#pa$ment amo&nt is not the rest of the total al&e.

, SAP AG of 2;




2. Press Confirm *ayment to a''ept pa$ment amo&nt

21. 4noi'e /ith the appropriate amo&nt is pro'esse#

22. Press 1otal e$ to pro'ee# /ith the pa$ment (-efer to 2.9 "A* *O" 8 *O" :pressey!oar Layout for t#e corresponing %ey for ;otal)


, SAP AG of 2;




4"" 5Optional Direct payment at POS

1his is an optional part if the (&stomer /ants to ma#e pa$ment for the or#ere# item. 4n this'ase $o& nee# a '&stomer or#er. 1o 'reate a (&stomer or#er please refers to 9.2 in the32Y%PDYEY5S.#o' K(ross (hannel (&stomer )r#er *anagementL.

Prere!uisite(reate a Sales or#er follo/ing the instr&'tions &n#er 9.. B&se the stan#ar# Sap Retail Storean# onl$ 'reate a ne/ sales or#er or if $o& hae alrea#$ a sales or#er /hi'h has not been pai#so far $o& 'an &se that

Procedure

1. <rom P)S KSign )nL prompt enter a ali# (ashier &mber B-efer to 2.2 Log on to "ystemfor "A* *O" logon information


0. <rom the P)S *ain *en& 'hoose Orer anagement

3. <rom the )r#er *anagement *etho# men& 'hoose *ayment

<. 1he s$stem prompts for the Do'&ment n&mber

9. Enter the &ocument 6um!er

4. 1he s$stem retriees #o'&ment information

?. Press Confirm *ayment to a''ept pa$ment amo&nt

B. Press 1otal e$ (-efer to 2.9 "A* *O" 8 *O" :press ey!oar Layout for t#ecorresponing %ey for ;otal)






4""& Chec) o# uploaded payment data in S'P POS DM - S'P%etail

. 1o 'he' the &ploa#e# pa$ment transa'tion #ata in SAP P)S D* follo/ the instr&'tion

of 9..2 an# sear'h for the ne/ transa'tion.

2. (he' the ne/ pa$ment transa'tion #ata in SAP Retail follo/ the instr&'tion of 9..3 9..9 an# sear'h for the ne/ transa'tion 4D)( an# a''o&nt #o'&ment.

;#e *O" =nterface onitor (*E-) $it# t#e incoming =oc

1he <i Do'&ment ie/ for the G> A''o&nt #o'&ment

774_BPP_Customer Order at POS

Documents

Transcript of 774_BPP_Customer Order at POS