7 Ways to Surprise and Delight Your Fans and Customers
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description
To acquire and keep customers, a great product or service is no longer enough. Now there's enough competition that you have to provide a great experience. Your customers want more than a good product. They want to feel valued and respected. Yes, each and every one of them. Here is how seven real companies say "thank you" to their best customers and their online communities.
Transcript of 7 Ways to Surprise and Delight Your Fans and Customers
