6.1 © 2006 by Prentice Hall 7 Chapter IT Infrastructure Evolution.

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6.1 © 2006 by Prentice Hall 7 Chapter IT IT Infrastructure Infrastructure Evolution Evolution

Transcript of 6.1 © 2006 by Prentice Hall 7 Chapter IT Infrastructure Evolution.

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6.1 © 2006 by Prentice Hall

7Chapter

IT Infrastructure IT Infrastructure EvolutionEvolution

IT Infrastructure IT Infrastructure EvolutionEvolution

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OBJECTIVES

• Define IT infrastructure and describe the components and levels of IT infrastructure

• Identify and describe the stages of IT infrastructure evolution

• Identify and describe the technology drivers of IT infrastructure evolution

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

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OBJECTIVES (Continued)

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

• Assess contemporary computer hardware platform trends

• Assess contemporary software platform trends

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IT INFRASTRUCTURE

The Connection between the Firm, IT Infrastructure, and Business Capabilities

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

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IT INFRASTRUCTURE

Levels of IT InfrastructureLevels of IT Infrastructure

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

Three major levels of infrastructure:

• Public• Entails public infrastructure such as

internet, national back bones e.g. Uganda’s NBI

• Enterprise• Enterprise wide infrastructure

• Business unit

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IT INFRASTRUCTURE

Levels of IT Infrastructure

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IT INFRASTRUCTURE

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

• Electronic accounting machine era: (1930–1950)

• General-purpose mainframe and minicomputer era: (1959 to present)

• Personal computer era: (1981 to present)

• Client/server era: (1983 to present)

• Enterprise internet computing era: (1992 to present)

Evolution of IT Infrastructure: 1950–2005

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IT INFRASTRUCTURE

Eras in IT Infrastructure Evolution

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IT INFRASTRUCTURE

A Multitiered Client/Server Network (N-tier)

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IT INFRASTRUCTURE

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

• Moore’s law and microprocessing power • Moore's law is the observation that, over the

history of computing hardware, the number of transistors on integrated circuits doubles approximately every two years

• The law of mass digital storage• The amount of digital information is roughly

doubling every year: the amount of digital information is roughly doubling every year and the cost of information storage is approximately halving

Technology Drivers of Infrastructure Evolution

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• Metcalfe’s law and network economics• A network’s value to participants grows exponentially as the network

takes on more members. As the number of members in a network grows linearly, the value of the entire system grows exponentially and theoretically continues to grow forever as members increase.

• Declining communications costs and the Internet• Rapid decline in costs of communication and the exponential growth in

the size of the Internet is a driving force that affects the IT infrastructure. As communication costs fall toward a very small number and approach zero, utilization of communication and computing facilities explodes.

• Standards and network effects• Growing agreement in the technology industry to use computing and

communication standards. Technology standards unleash powerful economies of scale and result in price declines as manufacturers focus on the products built to a single standard. Without economies of scale, computing of any sort would be far more expensive than is currently the case.

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IT INFRASTRUCTURE

Moore’s Law and Microprocessor Performance

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IT INFRASTRUCTURE

Falling Cost of Chips

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

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IT INFRASTRUCTURE

The Capacity of Hard Disk Drives Grows Exponentially, 1980–2004

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

Source: Authors.

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IT INFRASTRUCTURE

Exponential Declines in Internet Communications Costs

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

Source: Authors.

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Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

Computer Hardware Platforms Computer Hardware Platforms

• $110 billion annually spent in the United States

• Dominance of Intel, AMD, and IBM 32-bit processor chips at the client level

• Server market increasingly dominated by inexpensive generic processors from the same manufacturers

    INFRASTRUCTURE COMPONENTS

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• Strong server market growth for 64 bit generic processors from AMD, Intel and IBM

• Blade servers replace box servers

• Mainframes continue as a presence working as very large servers

    INFRASTRUCTURE COMPONENTS

Computer Hardware Platforms (Continued)

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Operating System Platforms

• $100 billion annually spent in the United States

• Continued dominance of Microsoft OS in the client (95%) and handheld market (45%)

• Growing dominance of Linux (UNIX) in the corporate server market (85%)

• Windows 2002 and 2003 Server remains strong in smaller enterprises and workgroup networks

    INFRASTRUCTURE COMPONENTS

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Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

Enterprise Software Applications

• $165 billion annually spent in the United States for basic enterprise software infrastructure

• SAP, Oracle, PeopleSoft (now Oracle), and Siebel dominate this market.

• Middleware firms like BEA and JD Edwards serve smaller firms, and work also in the Web services space.

    INFRASTRUCTURE COMPONENTS

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• The enterprise market is consolidating around a few huge firms that have gained significant market share such as SAP and Oracle.

• Microsoft is expanding into smaller firm enterprise systems where it can build on its Windows server-installed base.

    INFRASTRUCTURE COMPONENTS

Enterprise Software Applications (Continued)

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Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

Data Management and Storage

• $70 billion annually spent in the United States.

• Oracle and IBM continue to dominate the database software market.

• Microsoft (SQL Server) and Sybase tend to serve smaller firms.

• Open source Linux MySQL now supported by HP and most consulting firms as an inexpensive, powerful database used mostly in small to mid-size firms.

    INFRASTRUCTURE COMPONENTS

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• $35 billion annually spent in the United States for physical hard disk storage

• The hard disk market is consolidating around a few huge firms like EMC and smaller PC hard disk firms like Seagate, Maxtor, and Western Digital

    INFRASTRUCTURE COMPONENTS

Data Management and Storage (Continued)

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Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

Networking/Telecommunications Platforms

• $150 billion annually spent on networking and telecommunications hardware

• $700 billion annually spent on telecommunications services, e.g. phone and Internet connectivity

• Local area networking still dominated by Microsoft Server (about 75%) but strong growth of Linux challenges this dominance

    INFRASTRUCTURE COMPONENTS

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Internet Platforms

• $32 billion annually spent on Internet infrastructure in the United States

• Internet hardware server market concentrated in Dell, HP, and IBM

• Prices falling rapidly by up to 50% in a single year for low-power servers

    INFRASTRUCTURE COMPONENTS

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Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

• Open-source Apache remains the dominant Web server software, followed by Microsoft’s IIS server.

• Sun’s Java grows as the most widely used tool for interactive Web applications.

• Microsoft and Sun settle a long-standing law suit and agree to support a common Java.

    INFRASTRUCTURE COMPONENTS

Internet Platforms (Continued)

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The four major themes in contemporary software platform evolution:

• Linux and open-source software

• Java

• Web services and service-oriented architecture

• Software outsourcing

CONTEMPORARY SOFTWARE PLATFORM TRENDS

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The Rise of Linux and Open-Source Software

• Open-source software is free and can be modified by users.

• Developed and maintained by a worldwide network of programmers and designers under the management of user communities

CONTEMPORARY SOFTWARE PLATFORM TRENDS

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Java: • An operating system—Independent, processor-

independent, object-oriented programming language

• Applications written in Java can run on any hardware for which a Java virtual machine has been defined.

• Java is embedded in PDAs, cell phones, and browsers.

• Java is a leading interactive programming environment for the Web.

CONTEMPORARY SOFTWARE PLATFORM TRENDS

Java Is Everywhere

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Software for Enterprise Integration:

• One of the most important software trends of the last decade is the growth of “enterprise in a box” or the purchase of enterprise-wide software systems by firms.

• Rather than build all their own software on a custom basis, large firms increasingly purchase enterprise applications prewritten by specialized software firms like SAP, Oracle, PeopleSoft, and others.

CONTEMPORARY SOFTWARE PLATFORM TRENDS

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• The goal is to achieve an integrated firm-wide information environment, reduce cost, increase reliability, and to adopt business best practices which are captured by the software.

• Enterprise software firms achieve economies of scale by selling the same software to hundreds of firms.

• Today's enterprise systems are capable of integrating older legacy applications with newer

Web-based applications.

CONTEMPORARY SOFTWARE PLATFORM TRENDS

Software for Enterprise Integration: (Continued)

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Enterprise Application Integration (EAI) Software Versus Traditional Integration

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

CONTEMPORARY SOFTWARE PLATFORM TRENDS

EAI software (a) creates a common platform through which all applications can freely communicate with each other. EAI requires much less programming than traditional point-to-point integration (b).

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Web Services and Service-Oriented ArchitectureWeb Services and Service-Oriented Architecture

Web Services:

• An alternative to enterprise systems is to use new Web-based standards to create a communication platform allowing older applications to communicate with newer applications.

• Web services refers to a set of loosely coupled software components that exchange information with each other using Web communication standards and languages.

CONTEMPORARY SOFTWARE PLATFORM TRENDS

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• Web services permit computer programs to communicate with one another and share information without rewriting applications, or disturbing older legacy systems.

CONTEMPORARY SOFTWARE PLATFORM TRENDS

Web Services and Service-Oriented Architecture Web Services and Service-Oriented Architecture (Continued)(Continued)

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How Dollar Rent a Car Uses Web Services

Management Information SystemsManagement Information SystemsChapter 6 Chapter 6 IT Infrastructure and PlatformsIT Infrastructure and Platforms

CONTEMPORARY SOFTWARE PLATFORM TRENDS

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Software OutsourcingSoftware Outsourcing

• Today large and small firms purchase most of their software from outside vendors.

Three kinds of outsourcing:

• Purchase of software packages

• Using application service providers

• Custom outsourcing

CONTEMPORARY SOFTWARE PLATFORM TRENDS

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Application Service Providers:

• A business that delivers and manages applications and computer services from remote computer centers to multiple users using the Internet or a private network

Enterprise software packages: prewritten off-the-shelf software

CONTEMPORARY SOFTWARE PLATFORM TRENDS

Purchase of Software Packages and Enterprise Software

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Application Service Providers:

• Rather than purchase hardware and software, firms can

go onto the Internet and find providers who offer the

same functionality over the entertainment, and charge

on a per-user or license basis.

• Example: Salesforce.com provides customer

relationship management and sales force management

services to firms

CONTEMPORARY SOFTWARE PLATFORM TRENDS

Purchase of Software Packages and Enterprise Software (Continued)

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Software Outsourcing of Custom Applications

• A firm contracts custom software development or maintenance of existing legacy programs to outside firms, often in low-wage countries.

• Example: Dow Chemical hired IBM for $1.1 billion to create an integrated communication system for 50,000 Dow employees in 63 countries.

• Why would Dow not build this system itself?

CONTEMPORARY SOFTWARE PLATFORM TRENDS

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Mobile platform:

Mobile platform: more and more business computing is moving from PCs and desktop machines to mobile devices like cell phones and smartphones. Data transmissions, Web surfing, e-mail and instant messaging, digital content displays, and data exchanges with internal corporate systems are all available through a mobile digital platform. Netbooks, small low-cost lightweight subnotebooks that are optimized for wireless communication and Internet access, are included.  

CONTEMPORARY INFRASTRUCTURE TRENDS

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Grid and Cloud Computing

Grid computing: connects geographically remote computers into a single network to create a “virtual supercomputer” by combining the computational power of all computers on the grid.  Cloud computing: a model of computing where firms and individuals obtain computing power and software applications over the Internet, rather than purchasing their own hardware and software. Data are stored on powerful servers in massive data centers, and can be accessed by anyone with an Internet connection and standard Web browser.

CONTEMPORARY INFRASTRUCTURE TRENDS