generate opportunities. It is also a great platform to network with existing customers and understand their requirements and present our new services and maintain brand awareness as well,” says Fari Boustantchi, CEO of Exclusive Networks Middle East.

The VAD has recently moved to a larger headquarters, which features bigger workspace for the company’s growing workforce and included expanded onsite training

Exclusive Networks, which is celebrating its 10th anniversary as a security value-added distributor, is showcasing solutions from its partners such as Fortinet, F5, LogRhythm, Lumension, FireEye and Infoblox. In addition, the VAD will demonstrate solutions from news vendors in its portfolio – Bit9+Carbon Black, Netsckope and Ixia.

“Gitex provides an ideal platform for us to present new technologies to the industry and

it’s difficult for even technology companies to keep up with. ixtel’s market differentiator is that it doesn’t focus on selling on problems to customers.

“Therefore, the solutions have to be sound and work really well for our clients. What ixtel does is to design and build organisations’ infrastructure, regardless of where it is – whether

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ixtel Technologies drives cloud solutions

Exclusive Networks celebrates 10th anniversary

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WHAT’S INSIDE

Pulse Secure flaunts mobility solutions

HDS highlights social innovation solutions

BlackBerry to showcase cloud-based mobility solution

Show dates: 18-22 October 2015, Dubai World Trade Centre | AT GITEX TECHNOLOGY WEEK | Exhibition hours: 10am -7pm

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ixtel Technologies is showcasing ‘smart and disruptive technologies that transform business’ at GITEX 2015.

CEO Mehdi Quraishi says, “We will be sharing insights about how we can help organisations realise new possibilities to innovate whether on own premises or in the cloud of clouds.”

The rate and pace of change in the industry is tremendous and

Fari Boustantchi, CEO of Exclusive Networks Middle East

Mehdi Quraishi, CEO, ixtel

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ixtel...that’s on premise, in a private cloud or in a public cloud. It doesn’t really matter to us, it’s about what the customer wants.”

According to Quraishi, ixtel isn’t a hard selling organisation, its techniques involve referenceability and case studies. “A lot of our work is about getting in front of our customers and demonstrating what we do. We work at a commercial level so it’s all about what the customer’s business really needs and the business case that underpins that.

“We’ve built our own model that we use with clients where we can input customer information and numbers to have a look at the business case output and the return on investment level for clients. It’s always about the

The Ministry of Health launched a group of smart services during GITEX Technology Week 2015.

H.E. Awad Al Katbi, the Ministry’s Assistant Undersecretary for Support Services, commended the importance of GITEX as a strategic platform for showcasing the latest smart services, pointing that the Ministry offers smart services in support of the vision of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

H.E. Al Katbi said, “We look forward to employing these smart tools in the best ways to save the time and effort of patients and allow them to enjoy world-class services. They are our own contributions to the shift towards a smart government and the development of the UAE as one of the

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customer, and no two customers are the same. Every customer solution is bespoke and different.”

The CEO attributes the company’s success to designing the solutions based around the customer. “It’s not about what we are selling, it’s about what the customer wants.”

Quraishi believes in the coming months ‘cyber implications’ such as cyber security and data privacy considerations will be high on the list for all organisations.

“Other trends that could potentially disrupt the way businesses engage their customers will include ambient computing, amplified intelligence, software-defined everything.”

best countries in the world.”The Smart Patient Portal provide

the public with a highly secure website for viewing their health records and checking laboratory results, documents, vaccination, medicine, and health problems, among others. Users can also browse through details of their upcoming appointments with the option of linking the schedule to their personal calendars and other accounts.

Mubaraka M. Ali Ibrahim, Director, Health Information Systems Department, Ministry of Health said, “The user-friendly Smart Patient Portal can be accessed through various smart devices. Medical results appear in the portal as soon as the system passes on the medical analysis from health centres and Ministry hospitals. Users can download reports and files for reference or for printing.”

MoH launches smart solutions for enhanced patient services

Pulse Secure is showcasing its new PSA appliances and Pulse Secure Workspaces and Pulse One solution at GITEX Technology Week.

“We are demonstrating our roadmap and the fact that we are in things for the long run and more focused as the market leader for next generation secure Access,” says Abdul Rehman, Regional Manager, Pulse Secure.

The company didn’t make an appearance at the 2014 edition of the show, and is keen to compensate this time round.

“For Pulse Secure, GITEX is a key event as we are aiming to reach out to all our existing customers,” Rehman says. “GITEX gives us this opportunity and also enables us to speak to potential customers. As we continue to see an uptick in regional adoption of cloud and BYOD, enterprises need

to ensure that the business and end users are not only connected, but more importantly secure. As a market leader for next generation

Toshiba is focusing on innovation and the Internet of Things (IoT) at GITEX Technology Week.

Toshiba’s Digital products and Services division is using the event to introduce the full catalogue of its latest products and enterprise solutions.

The 30th anniversary of Toshiba’s mobile computing business has prompted an evolving H/W+ strategy. The Toshiba Cloud Client Manager - a cloud-based solution that manages IT endpoints – as well as its mobile device management solutions will be on display.

Toshiba will unveil its Zero Client Secured solution that allows business users to save sensitive data to a secure server, and will also exhibit its business laptops and storage solutions from Nimble – the flash platform that uses storage architecture along with disk properties.

“GITEX’s 35th anniversary celebration coincides with Toshiba’s 30th year in the mobile computing industry,” says Santosh Varghese, General Manager, Toshiba Gulf. “This year’s GITEX is the perfect platform

Pulse Secure flaunts mobility solutions

Toshiba frames enterprise solutions

secure access, GITEX provides us with an unparalleled platform to share our insights and showcase our solutions and to that end, we fully expect to be at GITEX next year.”

Looking forward, Rehman believes a mobile-defined enterprise is increasingly driving the adoption of two main disruptive trends. “I believe cloud and BYOD are going to dominate the conversation in the next 12-18 months,“ he says. “In fact, a recent study carried out by MarketsandMarkets revealed that the BYOD market is increasing at an annual compound rate of more than 25 percent a year which puts the enterprise mobility market at $266.17 billion in 2019.“

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Abdul Rehman, Regional Manager, Pulse Secure

Santosh Varghese, General Manager, Toshiba Gulf

“As a market leader for next generation secure access, GITEX provides us with an unparalleled platform to share our insights and showcase our solutions and to that end, we fully expect to be at GITEX next year.”

for us to showcase what Toshiba has in store for our business clients and consumers. We look forward to demonstrating our latest solutions, as well as to interacting and learning with the world’s other innovators.”

This GITEX will see a launch of Toshiba’s Digital Signage Solutions that display marketing content that will engage and attract new customers.

The launch of the Toshiba’s IP Video Surveillance Systems, which is uniquely positioned in the IP video industry, will also be showcased including Video Surveillance as a Service (VSaaS).

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facilities to host learning programmes and workshops for partners and vendors. The expansion also support the company’s increased customer support, quality service and partner skill enablement initiatives. “As we celebrate 10 years in the Middle East and Africa region, our larger office will enable us to sustain rapid growth and boost our support capabilities. This is also in line with our future growth plans and achieve the revenue goal of of EUR 1 billion in 2016, “ says Boustantchi.

“Network security is in a field of constant threats with more variation of attacks every year, so every organization needs to be alert and trained to sure that they are prepared for these attacks,” says Boustantchi.

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Exclusive Networks...

Kodak Alaris showcases information management products

Kodak Alaris is presenting its range of artificial intelligence software and scanners, designed for businesses and government agencies, which are aimed at managing and processing information more efficiently. This will include ibml, cloud and browser based software capture and a number of recent innovations such as the new i4000 Series Scanners.

David Whitton, Regional Sales Director for Middle East and Africa, Kodak Alaris, says, “We introduced KnowledgeShare at the previous GITEX and it continues to be at the heart of discussion with our customers, fuelled by further success at the likes of

CeBIT in Germany and Documation in France. We are excited to share again more this year around that as we believe this is the perfect answer for our clients to be more competitive.

“We have invested considerably in the Gulf region, opening dedicated service centres in Dubai, Riyadh, Jeddah, Dammam and Khamis Mushait, providing fast local support for organisations using both Kodak and third-party scanners. We have plans to expand further in the MENA region, continuing to help make our customers more competitive through our innovative solutions,” adds Whitton.

Kodak Alaris is at Hall 4, Stand B4-3.

David Whitton, Regional Sales Director for Middle East and Africa, Kodak Alaris

Vocalcom is presenting its latest offerings in contact automation at the on-going GITEX Technology Week. It is highlighting solutions that have been designed to for the telemarketing, advertising, collection and video broadcasting segments.

In addition, the company is also featuring its cloud solutions portfolio, which is expected to play a significant role in its current ‘smart’ transformation initiatives.

Experts from the company are also present at the event to demonstrate the key features of the company’s offerings, which include speech analysis technology with live motion detection and voice authentication; a multichannel/omnichannel retailing platform;

customer satisfaction (CSAT) tools; and a dedicated cloud contact centre solution for Salesforce.com.

Ali Kassab, Executive Vice

President, Corporate Growth, Middle East, Africa and APAC, Vocalcom, says, “We recognise the need to further reinforce customer service in the region amidst the emergence of new technological innovations in the market. We aim to demonstrate how our solutions can help achieve increased engagement and improved customer experiences here at GITEX. We will also unveil and discuss our new tools to improve contact automation for telemarketing, advertising, collection and video broadcasting that will help bring customer satisfaction to the next level.”

Vocalcom is at Zabeel Hall, Stand No. Z- C30.

Vocalcom unveils latest contact automation offerings

Hitachi Data Systems (HDS) is introducing and linking its Big Data analytics solutions through the application of advanced data analytics, connected intelligence from IoT devices, and operational technologies for the very first time during GITEX 2015.

As part of their presence at the exhibition, HDS is highlighting the build-up into social innovation solutions. With a number of recent acquisitions such as Pentaho, the company is also unveiling a unifying element that will pave the

way for such innovations. In addition, HDS is

demonstrating a wide selection of business-oriented solutions such as software-defined storage, converged architectures for popular business applications and on-premise file, sync and share.

Aaron White, General Manager, Middle East and Pakistan, Hitachi Data Systems, says, “GITEX has been an important fixture in HDS’s marketing calendar for the last three years now as it has not only given us the opportunity to reach

HDS highlights social innovation solutions

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Aaron White, General Manager, Middle East and Pakistan, HDS

Ali Kassab, Executive Vice President, Corporate Growth, Middle East, Africa and APAC, Vocalcom

a wider audience from the GCC and the growing African market.

“HDS hopes to showcase its new and expanded technologies and solutions to its existing and potential customer database. In addition, this year we hope to discuss our digital transformation strategy and position ourselves more as an information and data analytics company.”

HDS will be at Hall 6, Stand: MAC 6 -35.

“We aim to demonstrate how our solutions can help achieve increased engagement and improved customer experiences here at GITEX.”

What will you be doing special at this year’s Gitex and what are you showcasing? At GITEX 2015, we will be primarily showcasing the BlackBerry BES12 Cloud in addition to BES12 on-premise. BES12 Cloud is a cloud-based enterprise mobility management solution that offers easy management of iOS, Android, Windows Phone, BlackBerry 10 smartphones and tablets, as well as a wide range of Samsung KNOX and Android for Work smartphones and tablets. In addition to BES12 Cloud, EMS is now also offering Enhanced SIM-Based Licensing (ESBL) by BlackBerry, BlackBerry Technical Support Services and BlackBerry’s Value Added Services.

BlackBerry subsidiary company, QNX, is showcasing its concept car,

a Mercedes-Benz CLA45 AMG, that features the latest QNX infotainment system, combining infotainment, acoustics, and cloud technology to create a matchless user-experience even when on the move. QNX by BlackBerry’ is already deployed in more than 60 million vehicles worldwide, from most of the largest automotive vendors. This concept car will be at Etisalat’s stand in Zabeel Hall.

The telco’s stand will also feature the Formula One show car of team Mercedes AMG Petronas, which combines the latest in automotive technology with the focus on speed, efficiency and micro-second performance. BlackBerry’s focus on speed, performance and efficiency has made it a natural choice to be the team’s technology partner.

If you have participated at Gitex before, what is the relevance of this show to your business in the region? We have been a part of GITEX for as long as we have been active in this region, initially represented by our partners, and later directly. The show’s numbers – and more importantly, its impact – is staggering. To bring more than 130,000 ICT professionals from 150 countries under one roof, and to sustain the interest and excitement for 35 years is no mean feat, and GITEX has made itself an institution in the technology world.

For BlackBerry, GITEX offers an unparalleled platform from which to showcase our software, hardware, services and solutions. The organisers have created an environment of sharing and learning, rather than competition among brands to stand apart from all others.

Does Gitex help you connect with your customers and partners?GITEX offers the opportunity to build new relationships and also nurture existing ones. With an inflow of professionals from varied organisations from across the MENA region, we do meet a lot of existing customers and partners.

The interesting conversations are with both existing and prospective customers and partners. For an organization like BlackBerry, there is the constant need to get close to the ground reality in various markets around the world, and in today’s ever-changing technology landscape, the opportunities to learn are limitless. The MENA markets particularly are interesting to follow, since the larger three or four markets have concerns and technology visions that are dramatically different from the smaller ones. The fact remains that this region understands the benefit and impact that technology can have on governance, business, and daily life, and that makes it easier to have impactful conversations.

What kind of IT trends do you expect to have an impact on the regional ICT industry over the next 12-18 months?Close to our business is the strong trend we are seeing around enterprise mobility. This can actually be divided into two key directions: companies looking to give their mobile employees more access to information within the firewall, and companies carefully evaluating their security exposure and considering security risks due to improper management.

Enterprise mobility has moved far beyond providing employees with email and calendar functions on their mobile device, and we believe that the real value of enterprise mobility comes when enterprises start to securely mobilize applications behind the firewall that previously forced the user to return to his/her office.

Mobility, although a huge buzzword today, still has some are to cover when it comes to mobility management, as not all platforms are equal. BlackBerry’s Enterprise Mobility Management offering is designed to offer the user a structure process in which to create and update mobility policy. Our success lies in the fact that our customers have helped their workforce unlock the true benefits of mobility, enabling them to complete the majority of their work from their smartphone or tablet.

BlackBerry showcases cloud-based mobility solution

HDS highlights social innovation solutions

Chairman Dominic De Sousa, CEO Nadeem Hood, Publishing Director Rajashree R Kumar, Commercial Director Chris Stevenson, Group Sales Director Kausar Syed, Sales Manager Merle Carrasco, Group Editor Jeevan Thankappan, Editors Annie Bricker, Janees Reghelini, James Dartnell, Online Editor Adelle Geronimo Circulation Manager Rajeesh M, Production Manager James Tharian,

Senior Designer Analou Balbero, Designers Neha Kalvani, Senior Web Developer Jefferson de Joya, Web Developer Abbas Madh, Network Administrator Alexander Bungas, Photographer Charls Thomas Maksym Poriechkin

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Nader Henein, Regional Director, Advanced Security Solutions, BlackBerry