4th Wheel Newsletter July,2011 Issue 2

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    July 2011

    THE FREQUENTLY ASKED QUESTION OF CORPORATE SOCIAL

    RESPONSIBILITY ...... ARE THERE ANY TANGIBLE BENEFITS TO CSR ?

    Yes. Here is how companies have changed their strategies from

    charity based CSR to sustainability and responsible practices thereby

    generating profits and doing good. (This argument is not only focussed

    on CK Prahlads case studies)

    The market contradictory to the state is all about profits. Every

    committed business man looks at profits and Return on Investments.

    This is justifiable from the fundamentalist view of Milton Friedman who

    stressed that the only motive of a business establishment should be its

    shareholders. We are in a stakeholder world of the 21st century and not

    a shareholder world anymore. That being said, the focus of a business

    house on their investment returns and the legitimate question on why

    engage in social development to such an extent that it impinges on the

    basic crux of the profit motive, should not be frowned upon, calling it

    selfish and a way to fulfill vested interests.

    The 2001 survey of 536 companies across India, conducted by

    Partners in Change reveals that philanthropy is the most significant

    driver (64%)of CSR, followed by image building(42%), employee morale

    (30%) and ethics(30%), respectively. The CSR survey conducted in

    2002 by British Council, United Nations Development Program,

    Confederation of Indian Industries and Price Waterhouse Coopers

    proved that the philanthropy model of CSR is most rampant and

    highlighted the growing recognition of companies that philanthropy isno longer sufficient in the realm of CSR.

    Hotel Orchid, Sony, Toyota and ITC have adopted environmental

    sustainable methods in the areas of solid waste management, energy

    efficiency, water conservation and preservation and others. These have

    reduced their operational costs to a larger extent and have also

    provided unique positioning in the minds of the consumers. This is not

    a charity based approach but stresses on responsible business

    practices and merges the facilitation of common good for society with a

    businesss core competencies.

    ITC and Unilever in their initiative to uplift the rural sector have entered

    the rural consumer market by providing products at subsidized costs. In

    a similar way, companies like Tata Consultancy Services and Wipro

    distribute their special softwares to help teachers impart computer

    education to rural students

    CREATIVEPHILANTHROPHY

    A portal to ignite energy and enthusiasm towards CSR

    In this issue

    Pg 2 -Examples of Profitable CSRPg 3 - The benefits to CSR

    Pg 4 & 5- Views generated at a CSR

    seminar organized by 4th Wheel

    Pg 6 - 4th Wheel suggests...

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    A few examples .................

    "PUMA's Clever Little Bag sets the bar for

    responsible corporate citizenship! Using 65%

    less paper to manufacture, reducing water,

    energy and diesel by 60% per year and

    representing a 10,000 ton per year reduction in

    carbon emissions, PUMA's packaging is much

    more than a "clever little bag". It's a rally cry for

    the true power and ROI of great design in the

    21st century!".

    An approach which may capitalize on a new

    opportunity and address the needs of certain

    key stakeholders like a food retailer creates

    strategy on combating obesity and an

    automobile industry works on traffic safety by

    introducing training in safe driving methods

    would be a good way to engage in advertising

    and cause related marketing.

    Starbucks has found a solution in their program

    Coffee and Farmer Equity (CAF) practices. To

    become a Starbucks caf practices strategic

    supplier farmers, processors and suppliersmust meet minimum requirements and

    demonstrate best practices that are subject to

    independent verification under its guidelines.

    High scoring suppliers receive preferential

    buying status, high prices and better contract

    terms.

    Nestles Infant formula product distribution,

    included nurses on commission to promote their

    baby milk product

    Kansai Nerolac paints Limited has developed

    technology to reduce the usage of hazardousmaterials in their paints.

    Law suits filled on companies due to lapse in

    fulfilling their social responsibility at their marketplace leads to expensive repair. In the case of

    MacDonald Corporation, it had to pay $ 10million to vegetarians and religious groups in a

    proposed settlement in March 2002.

    Toxic link a delhi based NGO states that India

    annually generates $1.5 billion of e-waste andcompanies like Wipro Ltd. have developed

    policies to buy back computers to recycle

    electronic waste.

    Under the Hindustan Unilever Limited, Shaktientrepreneur project, rural women are trained

    to be independent direct to consumer salesdistributors for HUL soaps and shampoos. They

    earn double their previous income and this hashelped HUL have access to a new supply chain

    at low cost and high community support.

    The French dairy company Danone and the

    Grameen Group signed a joint venture in 2006whereby a social business was created with an

    initial capital of $1 million. The business wouldmanufacture and distribute fortified dairy

    products in Bangladesh without incurring lossesand maximizing the benefits of the clients

    served.What are these benefits?According toDanone's Chairman and Chief Executive Officer

    Franck Riboud the benefit is "To bring healththrough food to the largest number of people in

    Bangladesh"

    Cisco supports the LifeLines India program in

    India, a multi-stakeholder partnership whichprovides small-scale rural farmers with access

    to useful farming advise via a voicemail systembased on the Cisco Unified Messaging platform.

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    EDITORS NOTEStudies have confirmed the low

    levels of CSR activity and the

    even lower demand for executing

    social development activities

    by business houses in the

    country. One of the reasons for

    this lack of interest is astraight forward answer to our

    cover page question.

    We as a young social enterprise

    have as our vision a future

    where business houses partake

    in creating a sustainable and

    equitable world and work in

    collaboration with other

    development entities like NGOs

    and the government.

    We research current CSR

    endeavors of companies,

    approach and convince companies

    who do not engage in CSR andassist companies to execute CSR

    activities.

    In this entire spectrum of

    work, at every step, one strong

    and difficult question

    confronted us. What are the

    tangible benefits of CSR? Is it

    merely intangible benefits of

    gaining visibility and a

    legitimacy to operate in

    society as a hot favorite

    company?

    We knew the answer but toconvince our clients or our

    potential clients we decided

    our issue would highlight and

    explain the ample benefits

    accrued with a CSR initiative.

    Most CSR endeavors require

    investments whether it is

    charity based or is

    incorporated into core business

    operations. Our solution to

    this question is to move from

    the tradition of philanthropic

    CSR to something more creative,

    innovative, self sustainingempowering models which

    fulfills the market need for

    profits in addition to social

    and human development.

    A charity approach towards CSR

    cannot be demeaned but the only

    argument against that is the

    dependence it creates and the

    fact that nor are profits

    ploughed back to the company

    and nor is any real lasting

    tangible benefit created for

    the stakeholders of the

    company.

    We look forward to your inputs

    and views readers !

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    CSR strategy aims at managing the economic, social and environmental

    impacts of business operations to maximize benefits and minimize the

    downsides.A companys performance as a responsible business

    is key to financial and stock market standing, helping

    to protect it from instability and share price

    volatility. CSR initiatives and cause related

    marketing helps build reputations and goodwill

    among suppliers and customers. CSR as a form of

    strategic branding, serves as a tool in

    differentiating from competitors as global consumers

    today are more selective and sensitive to consider a

    companys image and CSR efforts. A small firm that is

    certified to have environmental and social standards like

    ISO 14000, ISO 9000, SAI 8000, UN Global Impact

    principles among others, has more potential to be a

    supplier to international retailers like Marks and Spencers,

    Levis, Mitsubishi, etc. The growth emphasis on SRI

    (Socially Responsible Investments) clearly indicates that

    companies with a good CSR standing is more likely to

    secure equity and debt capital.

    Recent surveys indicate that corporate social

    responsibility is increasingly an important factor in

    attracting and retaining a talented and diverse workforce

    (Globescan Inc 2005). Companies that account

    for the interests of their employees by

    offering good working conditions will

    achieve better performance in terms of

    quality and delivery, and,

    therefore, experience higher levels of

    productivity.Learning and innovation are

    critical to the long-term survival of any

    business.Corporate

    social responsibility can be a vehicle for business to

    respond to environmental and

    societal risks and turn these into business

    opportunities.Companies that fail to manage their

    responsibilities to society as a whole risk losing

    their license to operate a concept whereby a

    companys stakeholders grant the company an unwritten

    authority to do business. This may be evidenced by

    favoring competitors, boycotts or calls for de registration of

    companies. Thus the requirements of the global market

    place and the advantages of engaging in participatory CSR

    has innumerable pros and fewer cons.

    India represents the most

    rapidly growing economy

    and is one of the

    developing nations where

    social and environmental

    crises are most acutly felt.(iMF,2006; WRI, 2005;

    UNDP,2006)

    CSR- A FORM OF

    STRATEGIC BRANDING

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    4TH JUNE, 2011A seminar on Sustainable

    Business models as an effective

    form of CSR investments

    PARTICIPANTS

    Mr. Asit Vora,Mayor,Ahmedabad City

    Mrs. Sushama Oza,CEO,Adani Foundation

    Mr. Ajay Dixit , Centre for Social

    Entrepreneurship & CSR,Entrepreneurship DevelopmentInstitute (EDI)

    5th June, 2011.

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    Actionable IdeasAn exercise conducted to generate dialogue on

    the issues and solutions for more effective CSR

    between five different stakeholders in society.

    The state Corporates Ngos/ Civil Society Students Sustainable social

    enterprises

    Public private

    partnerships should be

    established for water

    and solid waste

    management among

    other social cause

    initiatives

    There is a trend of one

    off charity and

    achieving the license to

    operate in an area at

    the basis of CSR

    initiatives

    Support- Managerial,

    technical and financial

    is required by NGOs

    which should be

    provided through CSR

    The young population

    needs to be made

    aware and educated

    about social

    responsibility

    There is a lack of a

    regulatory framework

    for investing in social

    businesses

    Incentive creation for

    participation in

    development by

    corporates

    The lack of a holistic

    approach and

    understanding leads to

    a disconnect between

    CSR and employees of

    a company

    Serve as a monitoring

    agency in society- as a

    watchdog over ill

    practices of entities and

    hence need better

    understanding between

    the entities

    Develop future

    leadership by

    incorporating the study

    of CSR in management

    schools curriculum

    It is difficult to get

    corporates to invest

    without a tax break.

    A combination of thepublic sector, private

    sector and civil society

    to work in collaboration

    for inclusive and

    sustainable

    development

    CSR should be madepart of ones business

    strategy but it is difficult

    to execute since CSR

    initiatives lack

    quantifiable and

    measurable impact

    assessments

    Requirement of sectorspecific expertise

    (Housing, Livelihoods,

    Water) from corporates

    Search a cause andpurpose to work

    towards

    There should bemetrics to track

    progress of a CSR

    initiative

    There should be an

    increase in the

    awareness of citizens,

    towards cultural

    integration, educationand skills development

    CSR should be owned

    by all departments and

    there should be a cross

    functional team,

    investing time andknowledge to engage in

    a learning and

    participative process

    The NGO model which

    has worked for time

    memorial for efficient

    social service delivery

    should not be forgottenwhen one engages in

    CSR

    A growing increase in

    professional career

    choices towards CSR

    and social development

    Key issues identified:

    -Investment

    mechanisms

    -Partnership

    frameworks-Innovation

    Views generated from the seminar towards CSR and social responsibility

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    RECOMMENDATIONSOrganizations, blogs, books, movies,

    documentaries, movements, events

    THE 4TH WHEEL

    A Corporate Social Responsibility consultancy, advocacy and research firm.

    The name signifies the business sector in addition to the other three integral

    wheels- the state, NGOs and international development organizations, required

    and capable of driving human development.

    Services

    FOR CORPORATES

    Strategising and planning CSR projects/ Needs Assessment

    Project implementation for corporate firms

    Channel corporate decision making in socially desirable activit ies

    Monitoring and Evaluation of existing CSR/social and human development

    projects

    Stakeholder identification/mapping/ engagement

    Stakeholder Cause promotions

    Compilation of CSR reports

    Collaborations with NGOs

    Creating partnerships between Corporates, the State and Civil society

    FOR NGOsProject development

    Events planning

    Content writing

    IT support

    ADVOCACY, RESEARCH AND EDUCATION

    Promoting CSR practices

    Heighten public awareness and create platforms for discussion and

    suggestions regarding CSR and its potential through seminars and workshops

    Developing case studies and best case practices

    Editor Sharon WeirContent Payal Mulchandani

    Design Tania Lakadawala

    Art & Logos Sameer Singh &Pravin Mishra

    Marketing & Circulation

    Salomi Gupte

    WRITE TO USInviting views, suggestions and

    feedback from corporates, NGOs,

    Government employees, professionals,

    media, entrepreneurs, businessmen,

    academicians, social institutions,

    students and anyone interested in the

    well being of society

    4th Wheel

    16 Pahelgaon bungalows, near

    judges bungalow road,

    Ahmedabad, 380015

    www.the4thwheel.com

    http://the4thwheel.wordpress.com/

    [email protected]

    +919825885044, 079-40092492

    E VENTS

    A Bike Expedition to Build Back Better

    24th July 15th August 2011

    Mumbai, Ahmedabad, Jaipur, Delhi

    The Leh Disaster Response Project will help in rebuilding

    24 homes which were completely destroyed in the flood and

    mudslides in Leh, Ladakh last year. With support, the project

    will provide these families safe, environmentally friendly,

    culturally relevant and disaster resistant shelters. These new

    houses will enable the families to survive the extreme cold

    weather they are faced with each winter.

    The 5 riders who are physically handicapped will ride fromMumbai to Leh to dispel stereotypes of being dependent and

    motivate other differently abled to explore their own strengths.

    Each rider has pledged to raise Rs.300000/- to help build backbetter for a family.Will you help them?

    Ahmedabad - 1st August, 2011 !!!!!!!!!!!!!

    http://the4thwheel.wordpress.com/http://www.the4thwheel.com/mailto:[email protected]:[email protected]://the4thwheel.wordpress.com/http://the4thwheel.wordpress.com/http://www.the4thwheel.com/http://www.the4thwheel.com/