49627165 Consumer Behaviour Towards E Banking Final Report

8/12/2019 49627165 Consumer Behaviour Towards E Banking Final Report

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AREPORT

ONCONSUMER BEHAVIOURTOWARDS E BANKING

HDFC & ICICI

Submitted By: Submitted To:

Vivek Rana (00!"# D$% R%P% Pae'Ha$)i' Pae' (00*!#B)+,i Pae' (00*-#Ak)a$ A,in (00./#

G%H%Pae' P%G% Ini+e 1 B+ine Mana2e,en

Sa$3a$ Pae' Unive$i4

Va''a5) Vi34ana2a$

On

Nve,5e$ -*6 "0-0


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PREFACE

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CONTENT

CHAPT

ER

PARTICULARS PAGE

NO.

I PREFECE 1

1

1.1

1.2

1.3

1.4

1.5

1.6

INTRODUCTION

WHAT IS E-BANKING

USAGE OF E-BANKING

E-BANKING SYSTEM

TYPES OF E-BANKING

ADVANTAGE & DISADVANTAGE OF E-BANKING

HOW E-BANKING CAN EASE YOUR IFE

3

3

6

7

9

10

11

2

2.1

2.2

INTRODUCTION TO HDFC & ICICI

HDFC COMPANY PROFIE

ICICI BANK PROFIE

13

13

17

3 NEED, OBJECTIVE, SCOPE & METHODOLOGY 20

4 DATA ANALYSIS & INTERPRETATION 24

BIBLIOGRAPHY 62

QUESTIONAIRE 63

CHAPTER 1: INTRODUCTION

3


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INTRODUCTION OF E-BANKING

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NEED FOR E-BANKING

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1. USAGE OF E-BANKING

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1. DIAGRAM OF E-BANKING SYSTEM

E-BANKING PRODUCTS

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1.4 TYPES OF INTERNET BANKING OR E-BANKING

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FEATURES OF E-BANKING

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1.8 ADVANTAGE & DISADVANTAGE OF E - BANKING

ADVANTAGES OF E-BANKING:-

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%+'(($,+ "!$'7 ( +") +0$ !%"" #$%(, '+/). ICICI B+, )+/) !+ $,(,"

0( +/", )"%(*" +,' ,' %+,)"% +*((/ !+" 0"", !"(% $) $+% $,(,"

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HISTORY

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25/68

CHAPTER 0: DATA ANALYSIS INTERPETATION

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36/68

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49627165 Consumer Behaviour Towards E Banking Final Report

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