Benefits Customer Success

Managers Offer Creative Agencies

4

Your success is our success.

As your Customer Success Manager, we’re your biggest cheerleader, strongest backup dancer, your tandem bike pilot – you get the idea.

Here are 4 ways we build our relationship with you so we can keep your experience consistent while being truly in tune with what your agency’s needs and challenges are.

But first…

My name is Sophia. I’m usually trying to eat my way around the world. But for now, I’m eating my way around the food truck scene in Vancouver.

Hi!

Now back to business

We’reGo-Getters1

Being proactive in our approach is crucial to your success. We’ll get in touch with you and fill you in on all the details so you feel confident coming to us.

We Take aHolistic View2

We focus on continuous education and training.

First, through one-on-one calls with clients

about topics specific to their agency.

Second, through inviting them to attend our

regular webinars where they can collaborate with

like-minded peers.

We’re Here EvenWhen You Don’t Need Us3

We’ve put our finger on your pulse (figuratively, of course).

We stay on top of our client’s success by pulling health scores and monitor their engagement

in the system.

We’re AdvocatesFor You4

We’re always available for you to let us know about your questions or concerns.

The question we have at the forefront of our minds is…

“How can we improve your experience with Function

Point’s agency project management software?”

Check out the full blog post

streamline processes simplify collaboration centralize information get real-time business data

Visit functionpoint.com to learn what fp. can do for your agency