33083121 Strategic Management Project on Unilever by Saad Ali

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    ntrodu tion

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    Background of Unilever Pakistan Ltd Co.

    Unilever Pakistan Ltd., a subsidiary of the Unilever Group is operating in

    Pakistan since 1948. he !o"pany#s "ain business lines are $oaps and

    %etergents, Personal Products, !ooking &ils and 'ats, Packed eas, and (ce

    !rea"s . Unilever has a long list of brands such as $urf, )i", *in, Lifebuoy,

    $unlight, Lu+, *e+ona, $unsilk, !lose Up, -lue -and, %alda, Planta, Lipton#s

    ello/ Label, aa0a and *ichbru, -rook -ond#s $upre"e and enya 2i+ture

    etc. /hich are co""on household na"es in Pakistan.

    he !o"pany#s factory at *ahi" ar han /as one of the first industrial

    units to be constructed after the creation of Pakistan. 3s the consu"er base

    e+panded over the years and the !o"pany entered into ne/ product lines

    like Personal Products and 2argarine, it invested further in the installation of

    "odern "anufacturing facilities including a factory at arachi. oday, the

    !o"pany is using latest state of the art technology for producing high ualityproducts.

    (n 1995, the !o"pany established a ne/ factory near Lahore to "anufacture

    the 6all#s range of ice crea"s, /hich have beco"e popular /ithin a short

    ti"e. (n 1997, the present group Unilever U ac uired the Polka Group that

    produced ice crea"s. (n 1999, Pakistan industrial pro"oters Private:

    Li"ited, o/ners of ;Polka# brands of (ce !rea" /as "erged /ith Lever.

    (n order to leverage the synergies of Unilever#s international brand strength,

    "arket edge and corporate i"age, Lever -rothers Pakistan Ltd. changed its

    na"e to Unilever Pakistan Ltd., in 3ugust

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    Vision Statement:

    We meet everyday needs for nutrition, hygiene and personal care with brands thathelp people feel good, look good and get more out of life

    Mission Statement:

    6e are ai"ed to be leading products co"pany in Pakistan, a

    "ultinational /ith deep roots in the country.6e /ill attract and develop highly talented people, /ho are

    e+cited, e"po/ered and co""itted to deliver double digit gro/th.

    6e are co""itted to serve the everyday needs of all consu"ers

    every/here for foods, hygiene and beauty through branded

    products and services that deliver the best uality and value.

    6e strive to re"ain an ever si"ple and enterprising business.

    6e /ill use our superior consu"er understanding to produce

    breakthrough innovations in brands and channels.

    hrough "anaging a responsive supply chain, /e /ill "a+i"ise

    value fro" $uppliers to !usto"ers.

    6e /ant to be e+e"plary through our co""it"ent to -usiness

    >thics, $afety, ?ealth, >nviron"ent and involve"ent in the

    !o""unity.

    .

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    Introduction - Unilever Pakistan

    (ncorporated in 1948, /e, Unilever Pakistan Li"ited, are one of the "ost

    pro"inent "ultinationals in the country today. 6e are proud of being a part of

    Pakistan#s history, contributing to/ards the gro/th and prosperity of the

    nation, providing 15= "illion people /ith a better future, a better to"orro/.

    &ur passion for understanding people@s concerns and desires, our ability to

    create products that fulfill those needs and our skills in getting those productsto "arket drives our gro/ing success and has "ade us one of the /orld#s

    leading consu"er goods co"panies.

    he present co"pany has co"e about through the original Lever -rothers

    "erging /ith Lipton 1988:, -rooke -ond 199A:, Polka (ce !rea" 1998:,

    presently /e are operationally "erged /ith -est 'oods since

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    1. HOME & PERSONAL CARE:Personal Wash (PW)

    Toilet Soaps Li e!"o#

    Li e!"o# $ol% ( 'ariants)

    L" (in 'ariants)

    Re ona (in * 'ariants)

    +ree,e

    S"nli-ht +ar

    La"n%r# Care: S"r E el

    S"nli-ht /ashin- po/%er

    $unlight bar Wheel /ashin- po/%er

    ?ouse ?old !aringB )i" dish /ash bar 0i s o"rersMa-i !ar

    Personal pro%" ts:

    Hair Care S"nsil2 Sha poo (in 3

    'ariants)

    Li e!"o# Sha poo

    $kin care 'air C Lovely skin crea"Pon%s

    4ental are Close "p toothpaste (*

    'ariants)

    Pepso%ent

    "

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    . SPREA4 & COO56N$ PRO47CTS CATE$OR8

    Coo2in- pro%" ts:

    Ne/ 4al%a

    4al%a Coo2in- Oil

    4al%a S"n lo/er Oil

    Planta Coo2in- Oil

    Crisp 9N 4r#

    4al%a La#a/a#

    Sprea%s:

    -lue -and

    *. +E0ERA$ES

    Lipton -rands -rooke -ond-rands

    Leaf eas8ello/ La!el S"pre e

    8ello/ La!el;4ane%ar Re% La!el;4ane%ar*ichbru -- ipsTop Star A;1

    Taa,a Lea Ti-er

    LaoDee

    #

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    %ust eas

    Pearl 4"st Re% Rose5en#a Mi t"re

    3. 6CE CREAM

    WALLS POLKACornetto (* 'ariants) Pop Cone

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    INTERNAL A ND E XTERNAL

    A SSESSMENT

    1%

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    EFE MATRI

    Key External Factors Weight Rating Weighted Score

    O ort!nities

    ?ygiene !onsciousness =.< 4 =.8

    (ncreasing Population =.15 E =.45

    (nnovation *C%: =.1= < =.+plore Fe/ 2arkets =.=5 4 =.+perience op 2anage"ent =.< E =.7

    Wea(ness

    all &rgani0ation $tructure =.1 < =.+penses =.=5 < =.1

    ?igh !ost of Production =.=5 < =.1

    Long ter" strategies =.1 < =.+penses?igh !ost of ProductionLong ter" strategies&nly fe/ products

    T&REAT! Product s"uggling(ncrease de"and for

    3ntibacterial $oaps!ounterfeit Products(nternational rendsLocal !o"petition

    6NTERPRETAT6ON:

    STREN$HTS

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    unlevel *akistan +imited is the largest producer of consumer products in

    *akistan and has strong brands in every field such as &lose p, -alda, )urf,+ifebuoy, +o(, etcunlevel *akistan +imited is the only company in *akistan which has its owncorner research department

    .t has the largest and efficient distribution network then any its competition

    /he company is very strong financiallyunilever *akistan +imited en0oys the services of highly professional

    management in the area of sales, marketing, technical and production

    WEA5NESS-ue to tall structure it is difficult to handle the organisation easily

    o doubt its sales are large but in same time its operating e(penses are hugeAs in the production unilever keeps its environment very neat and clean, and

    produce high uality products so cost of production is very high .ncreasedimport duties are also adding to the prices of the productsunlevel *akistan +imited go for long term strategies for all their productcategories which prove to be a weakness with change in the circumstancesand taste, trends of people

    mphasi ing only few products while ignoring others which could give them potential market shares e g beverages section

    OPPERT7N6T6ES

    *eople are becoming more conscious about their health and are becomingmore conscious about brands As unlevel has good positioning in consumer smind so it can increase their market share to launch products in hygieniccategoryAs population is increasing it may lead to create valuable opportunity toenhance the growth of unlevel

    .nnovation in unlevel may create opportunity to more penetrate in the market

    /hey have capital to invest they can e(plore new product categories e g infood and beverages they can develop new products like 6ofan has launched

    1!

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    custard, 0elly, cheer mi(, rasmalai mi(, etc/hese products can prove a 7cash

    cows8 as customer in *akistan always welcome food items especially theywill welcome due to brand image of 9lue 9and and -alda ghee in foodcategory and due to +ipton and )upreme in beverages category

    nilever *akistan has opportunity to develop new markets by identifying theneeds of customers

    THREATS

    nilever *akistan +imited has not been able to place any check on itssmuggling shampoos into *akistan e g .ndonesian )unsilk is made accordingto the demographic of .ndonesia, when it will be used in *akistan it willdamage the hair of people, which deteriorate the brand image Which create

    problem on local sales of *akistan -emand for antibacterial soaps like safeguard is increasing while unilever hasnot yet been produced any antibacterial soaps, it may switch the brand loyalof unilever/heir may be imitation of products in *akistan which may damage thegoodwill of unilever *akistan lmtd*eople of *akistan prefer to purchase the products of foreign companies , itmay be prove to be a threat for unilever *akistan lmtd

    umber of local companies producing detergents and market them at verylow prices which is a threat to unilever *akistan lmtd

    1"

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    T#"! A$AL%!I!

    ".E"OWS

    MA"R'/

    Strength0S Wea(nesses0W

    Fu"ber of Products all &rgani0ation$tructure 3dvance echnology ?igh &perating >+penses$upply !hain2anage"ent

    ?igh !ost of Production

    'inancial -acking (ncreasing Fu"ber of$"all !o"petitors

    >+perience op2anage"ent

    Unbranded Products

    O ort!nities0O SO Strategies WO Strategies?ygiene !onsciousness !reate a/areness

    a"ong custo"ers abouthygiene.

    (nitiate catering ne/"arkets and ne/seg"ents

    (ncreasing Population 3cco""odate ruralde"and by your supplynet/ork

    3cco""odate localde"and by Doint ventures

    (nnovation *C%: Launch ne/ productsfor lo/er class

    Product %iversification>+plore Fe/ 2arkets

    "hreats0" S" Strategies W" Strategiesall &rgani0ation

    $tructure!ontrol !ost 2ake creative and

    co"petitive strategies?igh &perating >+penses !ost reduction?igh !ost of ProductionLong ter" strategies&nly fe/ products

    1#

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    1$

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    BC( MATRI

    RELAT60E MAR5ET SHARE POS6T6ON 6N THE 6N47STR8

    :igh

    1 %

    'edium

    % 5%

    +ow

    % %

    @

    (F >*P*> 3 (&F

    U>$ (&F 23* B&il products of unilever co"e in this region /hich has lo/ "arket

    share but yet co"peting in high gro/th industry. cash need is high and cash

    2%

    :igh ;2%

    'edium %

    +ow

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    generation is lo/. its up to the organisation /hether to strengthen this $-U

    by an intensive strategy or to sell the".$ 3*B

    (ce crea" of unlevel Pakistan co"es in this region as it sho/s bestlong run opportunities for gro/th and profitability. it has high "arket gro/thas /ell as high "arket share. (ntensive and integration strategies are suitablefor this $-U.

    !3$? !&6$B%etergents co"es in this $-U.they create cash in e+cess of their

    needs, they should be "anaged to "aintain their long position. Product

    develop"ent and diversification are suitable strategies.%&G$B

    Fo $-U of unilever co"es in this region.

    I$TER$AL-E TER$AL MATRRI

    /: .= />/A+ W .?:/ - )&>6

    4 %% 3 % 2 %1 %

    21

    3 %

    2 %

    1 %

    /:=

    totalweightedscore

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    I$TERPRETATI#$ nilever s strategy is to invest and hold it can use intensive and integration

    strategies

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    )ecision !tage

    23

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    !PACE MATRI

    Financial Strength

    1. Fet revenue

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    !PACE MATRI

    25

    @ a(is 2 5 ; B

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    (RA$) !TRATE(% MATRI

    2!

    6A*.-'A6F /?6>W/:

    B"a%rant 66 B"a%rant 6

    7N6LE0ER

    W AF&>'* /./.G )/6>1?*>)/.>1 &>'* /./.G

    *>)./.>1

    B"a%rant 666 B"a%rant 60

    )+>W'A6F /?6>W/:

    2 'arket penetration3 *roduct development4 =orward integration5 9ackward integration

    :ori ontal integration &oncentric diversification

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    *!PM

    Key Factor 'ntegration 'ntensi1e

    Weight AS "AS AS "ASO ort!nities:

    ?ygiene !onsciousness =.< < =.

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    Key Factor 'ntegration 'ntensi1e

    Weight AS "AS AS "ASStrengths:

    Fu"ber of Products =.1 < =.

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    2$

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    Conclusion + Reco,,endation

    3fter the analysis of the (>'2 and >'>2, /e see that the

    co"pany is above average. 6ith respect to $P3!> and G*3F%

    "atri+ analysis, Unilever is placed in aggressive uadrant and it

    can follo/ any of the strategies e.g. "arket penetration, for/ard

    integration, back/ard integration etc.

    3ccording to the analysis in $P2, /e /ould like Unilever to

    pursue !ost *eduction strategy /hich is a "arket develop"ent

    strategy. 3lthough the current business strategy of Unilever is

    Product %evelop"ent as they are bringing different product like

    Green ea in the "arket. hey are also "odifying their products

    for e.g. Lipton in ne/ round tea bags and Lo+ by adding a

    different ingredient.

    $o"e reco""endations are follo/ings :

    *educe packaging e+penses

    *educe international purchases of ra/ "aterial cost as

    Unilever purchases 9=J ra/ "aterial fro" international

    suppliers.

    *educe retailer#s co""ission cost

    *educe transportation cost

    *educe inventory holding cost

    3%

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