2017 VBA - · PDF fileprogram gives banks access to custom banking industry internship ......

November/December 2017

IN THIS ISSUE SIXTH ANNUAL LEADERSHIP CONFERENCE RECAP, DEREGULATION EFFORTSADVANCE AND COMPLIANCE TRAINING REVOLUTIONIZED

2017 VBA Women in Banking Conference

ProgramBank Internship

Virginia Bankers Association

Program OverviewFor Bank Mentors:• Internship Program Templates & Materials - participating in this

program gives banks access to custom banking industry internship resources to include: • Templates for Goal & Expectation Setting• Syllabus & Learning Objectives Templates• Evaluation Templates

• Mentor Orientation - one day introduction and training for bank mentors hosted by the VBA. Program includes:• Program Overview• Internships Basics Presentation• Template & Material Review

For Interns: • Intern Orientation - a one day training and introduction to the summer

program hosted by the VBA. Program includes:• Industry Introduction and Program Overview• HR Best Practices, Including Workplace Etiquette Training &

Expectations• Networking & Social Opportunities

• Mid-Summer Meet Up - Hosted by the VBA• Additional Regional Events Program Pricing

$195 per intern

VBA ContactPlease contact

Monica McDearmon at [email protected] or 804.819.4743 with questions

or for more information.

VBA Internship Program

This program will include collaboration with our

Emerging Bank Leaders (EBL) group for networking and

learning opportunities. The EBL connects Virginia bankers to engage them in the future

of the banking industry.

Interns who complete the following requirements will be eligible for the VBACertificateofCompletion:

• Attend one of the on-site trainings/networking events hosted by the VBA

• Attend a community event or volunteer opportunity, selected by the host bank

• Complete one of the four-week courses of the ABA online program, Banking Fundamentals

• Complete the summer capstone project• Complete the VBA Internship Program self-evaluation

VBAInternshipCertificateofCompletion

InformationalConferenceCallPlease save the date for an informational conference call on January 15, 2018 at 10:00 a.m. to learn more about our program. Please use the dial-in information below:

1-877-338-0987Room Number: 9173506

PUBLISHED BY

280 Summer Street, Boston, MA 02210Phone: 617-428-5100 Fax: 617-428-5118 www.thewarrengroup.com

© 2017 The Warren Group Inc. All rights reserved. The Warren Group is a trademark of The Warren Group Inc. No part of this publication may be reproduced in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from the publisher. Advertising, editorial and production inquiries should be directed to: [email protected] Call 800-356-8805.

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The Warren GroupDesign / Production / [email protected]

Not Receiving ePublications?Make sure to add @vabankers.org and www.vabankers.org to your address book to ensure VBA email messages reach your email inbox. Visit www.vabankers.org/vba-subscriptions to sign up for ePublications. Contact Monica McDearmon at [email protected] with any questions.

Send us your thoughts or ideas on Virginia Banking! Please email Monica McDearmon at [email protected]. Has your information changed? Please email Kellee Edelin at [email protected] with your new contact information.

features

Send us your thoughts or ideas on Virginia Banking! Please email Monica McDearmon at [email protected]. Has your information changed? Please email Kellee Edelin at [email protected] with your new contact information.

in every issue

November/December 2017

Emerging Bank Leaders Connect & Engage18

Compliance Today12

Fall Financial Literacy Events22

4 Calendar of Events 5 Insights 6 Legal Line 8 Legislative Update 9 Worth Noting 10 New VBA Members 11 Washington Update 14 Compliance Corner 20 Member Spotlight 23 Bankers on the Move

cover 16 Women Supporting Women at the VBA Women in Banking Conference

2017-2018 Officers and Directors of the Virginia Bankers Association

William H. Hayter, Chairman, First Bank & Trust Company

Scott C. Harvard, Chairman-Elect, First Bank, Virginia

John G. Stallings, Immediate Past Chairman, Union Bank & Trust

Richard M. Adams, Jr., United Bankshares, Inc.

John C. Asbury, Union Bank & Trust

Ray L. Barnes, Jr., BB&T

Christopher W. Bergstrom, United Bank

Ravi Chandra, Wells Fargo Bank, N.A.

Michael W. Clarke, Access National Bank

Dabney T.P. Gilliam, Jr., The Bank of Charlotte County

Jeffrey V. Haley, American National Bank & Trust

Leton L. Harding, Jr., Powell Valley National Bank

Charles R. Henderson, Bank of America, NA

Brad E. Schwartz, TowneBank

Joe A. Shearin, Sonabank

Susan K. Still, HomeTown Bank

Robert Wojciechowicz, Capital One Financial Corporation

AT-LARGE MEMBERSVBA Benefits Corporation Chair Barry C. Elswick, TruPoint Bank

VBA Management Services Inc. Chair Aubrey H. Hall, III, First National Bank

Government Relations Committee Chair Gary R. Shook, Middleburg Bank, a Division of Access National Bank

VBA Education Foundation Chair Jeffrey M. Szyperski, Chesapeake Bank

EDITORIAL & EXECUTIVE OFFICES4490 Cox Road Glen Allen, VA 23060804-643-7469 Fax 804-643-6308www.vabankers.org

Bruce T. WhitehurstPresident and CEOVirginia Bankers Association

Monica McDearmonCommunications & Financial Literacy

CoordinatorVirginia Bankers Association

SUBSCRIPTIONSIf you would like to subscribeto Virginia Banking,contact Monica McDearmon [email protected]. Virginia Banking is published bi-monthly. Copyright 2017.

Statements of fact and opinion aremade on the responsibility of theauthors alone and do not imply anopinion or endorsement on the partof the officers or members of VBA.

Save the Date: 2018 VBAConferences & Events

Banker DayGreater Richmond Convention CenterJanuary 11, 2018

Financial ForecastGreater Richmond Convention CenterJanuary 11, 2018

Back to School at the VBAVBA Training Center | Glen AllenFebruary 15, 2018

Bank Manager 2-Day SchoolVBA Training Center | Glen AllenSpring Session: February 28-March 1, 2018Fall Session: October 10-11, 2018

Bank Secrecy Act 2-Day SchoolVBA Training Center | Glen AllenMarch 6-7, 2018

Consumer Lending SchoolVBA Training Center | Glen AllenMarch 14-15, 2018

VBA/VACB Directors’ SymposiumsThe Inn at Virginia Tech | BlacksburgMarch 28, 2018The Westin | RichmondMarch 29, 2018

Spring CEO EventLocation TBDApril 9-10, 2018

Compliance SchoolVBA Training Center | Glen AllenApril 10-12, 2018

Interest Rate Risk & Investment Strategies SeminarVBA Training Center | Glen AllenApril 17, 2018

VBA Internship ProgramVBA Training Center | Glen AllenMentor Orientation: April 18, 2018Intern Orientation: May 31, 2018Mid-Summer Meet Up: July 10, 2018

VBA/ABA Government Relations SummitWashington Marriott Marquis | Washington, D.C.April 23-25, 2018

VBAProtect: A Conference for Bank Security, Compliance, Enterprise Risk Management, Operations & Technology ProfessionalsWilliamsburg LodgeMay 1-3, 2018

VBAConnect: A Conference for Bank Human Resources, Marketing, Retail Banking and Training ProfessionalsWilliamsburg LodgeMay 14-16, 2018

VBA 125th Annual ConventionThe Homestead | Hot SpringsJune 17-20, 2018

Virginia Bankers School of Bank ManagementUniversity of Virginia | CharlottesvilleJuly 29-August 3, 2018

CFO ConferenceOmni Richmond Hotel | RichmondAugust 27-29, 2018

BSA/AML Compliance Management SeminarKingsport, TNSeptember 10, 2018

VBA Management Development Program SessionsVBA Training Center | Glen AllenSeptember 12, October 18, November 15, December 13, 2018 and January 9, 2019

Commercial Lending SchoolVBA Training Center | Glen AllenSeptember 26-27, 2018

Lending & Credit ConferenceOmni Richmond Hotel | RichmondOctober 29-30, 2018

Women in Banking ConferenceHermitage Country Club | RichmondNovember 8, 2018

Leadership ConferenceLocation and Date TBD

VBA-WVBA-MBA CEO ForumLocation and Date TBD

Call Report TrainingVBA Training Center | Glen AllenDate TBD

Internal Audit SeminarVBA Training Center | Glen AllenDate TBD

Questions about sponsorships?Contact Amy Binns, Senior Manager, Industry Partnerships

[email protected] | 804-819-4726

Insights

The recent American Bankers Association Annual Convention concluded with a strong focus on banking and small busi-

ness. Virginia’s own Jeff Szyperski, chairman, president and CEO of Chesapeake Bank and ABA chairman-elect, moderated a panel with three bank CEOs, each joined by a small business customer. A banker from Chicago had an insurance brokerage firm principal to whom the bank had made a loan to help him start the business some years ago. A Seattle banker had the owner of a security firm that has grown to more than 600 employees, providing security to many companies, including some of the largest ones headquartered in the Seattle area. A Maine banker brought two brothers who started the Maine Beer Company, an early micro-brewery that has become very successful.

Common themes from these business owners were that their bankers listened to them, took an interest in learning their business, took a chance on them and helped them start and/or grow their business. The bankers on the panel spoke to the character of their business owner clients, their cli-ents’ personal investments – both financial and emotional – in making their businesses success-ful, and the pride they all had in what their clients had accomplished. This panel was a highlight of the convention, as it reinforced what we all know about bankers but through the eyes and words of

their customers: bankers invest in their customers and communities, and economic growth results from their investments. What a powerful image it was to have these small business owners rave about their bankers and talk about what valuable

partners they are to them!The panel was a perfect setup for the closing

keynote speaker Marcus Lemonis, chairman and CEO of Camping World and Good Sam Enter-prises and star of CNBC’s primetime reality series The Profit. In this series, Lemonis steps in to save failing businesses, investing his own money in the process. At the ABA Convention, Marcus talked about his personal mantra, “Business success is about the three P’s: People, Process and Product.” His primary focus – and rightly so – was about the first P: people. Marcus challenged bankers to really get to know small business owners who are customers and/or prospects, reminding the audi-ence that the measure of a person will also be the measure of his or her ability to succeed in running a small business.

Marcus talked about his own bankers and how they have invested in him throughout his business career. He identified how important it was when a banker told him no, or not yet, sharing his firm be-lief that bankers are stewards of their customers’ financial futures. This insight struck a chord with me, as it reminded me of VBA Chairman Bill Hay-ter’s remarks at our last Bank School graduation. Bill talked about the trust customers put in us as bankers and how sometimes saying no – when we know it’s the best possible answer and guidance we can provide – is an integral part of maintaining a relationship built on trust.

We all know the banking industry’s image took a real hit with the general public following the fi-nancial crisis. Media coverage and highly charged political statements added fuel to that fire. Ac-cording to annual Gallup polling, our industry’s image has been on the upswing for the last several years. This is good news, yet these two sessions at the ABA Convention made clear to me that there is even better news: banking’s image is perfectly fine with the millions of satisfied customers who – like the small business owners on that panel – see a partner, an advisor and a friend when they think of their banker.

Email Bruce Whitehurst at [email protected] with any comments on this article or tweet him at @BruceTW.

Stewards of Your Financial Future

November/December 2017 | Virginia Banking 5

Bruce Whitehurst

President and CEO,


Common themes from these business owners were that their bankers listened to them, took an interest in learning their business, took a chance on them and helped them start and/or grow their business.

With the timing of Congressional action on bank deregulation un-certain, it is important to recog-

nize the recent deregulation actions by federal administrative agencies that will have a posi-tive impact on the banking industry. Here are just a few examples:

OPERATION CHOKE POINT – TERMINATED.

The Department of Justice recently an-nounced the termination of Operation Choke Point, an initiative that sought to curtail le-gal but controversial businesses by working through bank regulators to pressure financial institutions to end customer relationships with those businesses. The DOJ’s announcement called Operation Choke Point a “misguided initiative,” and said, “the Department will not discourage the provision of financial services to lawful industries, including businesses en-gaged in short-term lending and firearms-relat-ed activities.”

OVERTIME PAY RULE – INVALIDATED. A federal district court in Texas recently in-

validated the Department of Labor’s overtime pay rule in a lawsuit brought by 21 states and several business groups. The rule would have doubled the salary level used to determine whether employees are classified as exempt from overtime under the Fair Labor Standards Act. The court ruled, “The Department has ex-ceeded its authority and gone too far with the Final Rule.” “Nothing in Fair Labor Standards Act Section 213(a)(1) allows the Department to make salary rather than an employee’s duties determinative of whether a ‘bona fide execu-tive, administrative, or professional capacity’ employee should be exempt from overtime pay.” The DOL is unlikely to appeal the ruling, thereby saving us from months of uncertainty about the rule’s ultimate fate. Prior to the rul-ing, the DOL was collecting public comments on the impact of the rule, and was expected to review and possibly revise the rule.

PREPAID CARDS RULE – DELAYED. The Consumer Financial Protection Bureau

recently delayed the prepaid cards rule’s effec-tive date six months (until April 1, 2018) to give the industry more time to implement the rule, and to give the CFPB time to revisit several sub-stantive issues. The CFPB identified two issues it would revisit: (i) the linking of credit cards to digital wallets that are capable of storing funds, and (ii) error resolution and limitations on li-ability for prepaid accounts that cannot be reg-istered or have not been registered. The CFPB may address a limited number of other topics, and may consider a further extension of the ef-fective date if needed in light of any changes they propose.

EXPANDED PAYROLL DATA COLLECTION FORM – DELAYED.

The Equal Employment Opportunity Com-mission postponed the effective date of changes to the EEO-1 report while the Office of Man-agement and Budget conducts a review of the revised form. OMB noted that some aspects of the revised form “lack practical utility, are un-necessarily burdensome, and do not adequately address privacy and confidentiality issues.” The EEO-1 collects data on race, ethnicity and gender by occupational category. The revisions would require employers with 100 or more em-ployees and federal contractors with 50 or more employees to add pay data and hours worked by gender, race and ethnicity in each of the EEO-1 job categories. The revised data collec-tion requirements would significantly increase the number of data items from 180 to 3,660.

FIDUCIARY RULE – DELAYED. The DOL recently finalized an 18-month ex-

tension (until July 1, 2019) of the effective date of several burdensome exemptions to the fidu-ciary rule, including the Best Interest Contract exemption, thereby allowing continued reli-ance on simpler exemptions during the exten-sion period. The fiduciary rule greatly expands who is a retirement account fiduciary subject to the rule. It took effect on June 9, 2017, subject to special transition rules. During the extended transition period, the cumbersome Best Interest Contract exemption can be satisfied by com-pliance with the simpler Impartial Conduct

Progress on Regulatory Reform

Mel Tull General Counsel, Virginia Bankers

Association

6 Virginia Banking | November/December 2017 www.vabankers.org

LineLegal

Standards (ICS) that require: (1) recom-mendations must be in the client’s best interest, (2) the advisor’s compensation must be reasonable, and (3) the advisor must not make misleading statements. IRA providers and advisors should conduct a best interest analysis and document their recommendations in order to comply with the best interest requirement of the ICS.

BASEL III IMPLEMENTATION – PAUSED.

Federal bank regulators froze in place current transitional regulatory capital requirements and risk weights for mortgage servicing assets, deferred

tax assets and other assets while the agencies develop a proposal to sim-plify the capital rules to reduce regula-tory burden, particularly for commu-nity banks. The transitional treatment for those items was scheduled to be replaced with a different treatment on January 1, 2018. The extension applies to banking organizations that are not subject to the agencies’ advanced ap-proaches capital rules, which are those with less than $250 billion in total con-solidated assets and less than $10 bil-lion in total foreign exposure.

Of the many deregulation efforts by federal agencies, these are just a few that will directly impact banking. There are

numerous others affecting other aspects of the economy. Moreover, banking spe-cific deregulation by the federal banking agencies should accelerate in coming months as the President appoints new leadership to the Federal Reserve Board, the Office of the Comptroller of the Cur-rency, the Federal Deposit Insurance Corporation and the CFPB.

For more information about these and other deregulation initiatives, contact Mel Tull, VBA General Counsel, at [email protected] or (804) 819-4710. This article has been prepared for informational purposes only and is not legal advice.

Sponsored by the VBA Education Foundation and the VBA Emerging Bank Leaders.

Bank Day will take place on Tuesday, March 20, 2018.

The third Tuesday in March was declared Bank Day by the Virginia General Assembly in 1991. On this day, high school seniors spend a day in banks across the Commonwealth shadowing a banker in their daily duties. The purpose of this experience is for the students to learn about banking, financial services, and the vital role banks play in their communities. From their experience, the students are required to write an essay on their Bank Day experience. $26,000 in college scholarships are awarded based on student essays.

For more information, visit www.vabankers.org/bank-day-scholarship-program.

Please contact Monica McDearmon at [email protected] or 804-819-4743 for more information.

VBA

Ban

k Day Scholarship Program

Sponsored by the VBA Education Found

ation

• •

CALLING ALL BANKERS! PARTICIPATE IN THE

VBA BANK DAY SCHOLARSHIP PROGRAM!


All Eyes on the Senate

As has been the case with every major legislative initiative thus far in the Trump Administration, all eyes are on the U.S.

Senate to determine action on financial regulatory reform. Unlike the unsuccessful efforts at repealing and replacing Obamacare and the ongoing debate on tax reform, both of which are able to be done under the reconciliation process requiring only a simple majority, any meaningful changes and relief for the banking industry require bipartisan support to break the 60 vote threshold for a filibuster. The health care bills were derailed by a few Senate Republicans joining all Democratic Senators in opposition and it remains to be seen whether the same scenario will play out on tax reform. With the higher threshold and the absolute necessity for bipartisan support in a body that has thus far not shown a proclivity to do so, financial regulatory reform’s path to enactment is trickier than even those larger policy issues.

Since the House of Representatives passed the Fi-nancial CHOICE Act from House Financial Services Chairman Jeb Hensarling (R-TX) earlier this summer, the focus of our industry grassroots and lobbying ef-forts has centered on what, if anything, could gain traction in the Senate. The sheer volume of the com-ponents contained in the CHOICE Act and the fact it passed on a party-line vote in the House made it clear that it would not make it out of the Senate whole. The fact that it contained several provisions that did have support from legislators on both sides of the aisle causes hope that a compromise is possible.

The VBA recently delivered a letter to Virginia Sena-tors Mark Warner and Tim Kaine, signed by more than 40 Virginia bank executives, that continues our press for action. The letter outlines the magnitude and costly impact of overregulation and the resulting negative impact on both the banking industry and the overall business and economic environment. Highlighting several key provisions for inclusion in a bipartisan bill as well as the need for additional reforms, this is the latest effort to convey the urgency for meaningful re-sults in Congress.

Early in October, Senator Mark Warner joined three other Democratic members of the Senate Banking Committee on a letter to the Chairman and Ranking Member signaling their support for a bipartisan regu-latory reform package. Acknowledging “the need to rationalize our financial regulatory regime and to re-

duce unnecessary regulatory burdens, including for small, mid-sized, and regional lenders,” this group of perceived moderate Democrats encouraged the Com-mittee leaders to reach an agreement.

Senate Banking Committee Chairman Mike Crapo (R-ID) and Committee Ranking Member Sherrod Brown (D-OH) attempted to negotiate a framework for reforms in the early fall. When that failed to mate-rialize, Chairman Crapo and the moderate Democratic members of the Committee pivoted quickly to assem-ble a bipartisan reform package. In early November, that bipartisan agreement was announced. We were pleased that our Virginia Senators Warner and Kaine were two of the original nine Democratic Senators to sign on to the bill along with the Chairman and eight other Republicans. While the package of reform mea-sures included in the compromise bill is narrower than the House bill, it contains meaningful reforms that will enable many banks – especially community banks – to expand their lending and investment while reducing the red tape for borrowers under the current regula-tory structure. It is an important first step towards bet-ter tailoring of regulation. Among the components are QM safe harbor for loans held in portfolio for banks under $10 billion in assets, raising the SIFI designation threshold from $50 billion to $250 billion, capital ratio simplification for community banks, and several other mortgage, reporting and examination improvements.

With Congress wrestling with contentious issues like tax reform proposals – along with measures requiring attention such as government funding and the debt ceiling – the timeline for potential movement on fi-nancial reform is narrow. Delays or breakdowns in the bipartisan cooperation moving towards a resolution are unacceptable. With the 2018 federal elections loom-ing, pushing a potential agreement too far into next year only heightens the fragility and possible political gamesmanship that could derail what is possible.

When the VBA reaches out for grassroots banker en-gagement with your elected officials, it is critical to put on the full court press and let them know there is no time to waste. The Senate needs to support, lead and ensure substantial regulatory reform becomes a real-ity. Thanks to all those who contacted Senators Warner and Kaine over the past months urging their action. Their continued support for meaningful regulatory reform in the coming weeks will be critical to finally achieving some progress.

UpdateLegislative

Matt BruningSenior Vice President,

Government & Member Relations,


Email Matt Bruning at [email protected] with any comments on this article.


NotingWorth

PREVER POSTHUMOUSLY AWARDED GEORGE BAILEY DISTINGUISHED SERVICE AWARD

The fourth annual George Bailey Distinguished Service Award was posthumously awarded to Elizabeth “Beth” Prever, former senior vice president, marketing and PR, TowneBank, at the recent American Bankers Association Annual Convention. Beth built a robust volunteer program at the bank. The program ranged from working with the Roc Solid Foundation to building playsets for children with cancer to fundrais-ing for Amyotrophic Lateral Sclerosis (ALS) through the Virginia Beach ALS Walk. Over the years, her efforts raised approximately $400,000 for the cause, transforming it into the largest ALS walk in the country with significant participation from bank employees. Sadly, in 2016, Beth was diagnosed with ALS and passed away in August of 2017. Beth’s contributions to her community and the banking industry will always be remembered and appreciated by the VBA and our members.

SZYPERSKI ELECTED ABA CHAIRMAN-ELECT

At this year’s American Bankers As-sociation (ABA) Annual Convention, Chesapeake Bank Chairman, President and CEO Jeff Szyperski was elected 2017-2018 ABA Chairman-Elect. In this role, Jeff will serve on the executive committee of the ABA and will serve as 2018-2019 ABA Chairman. Congratula-tions to Jeff on his election!

2017

GSB ONLINE SEMINAR SERIESONGOING THROUGHOUT THE YEAR

About the GSB Online Seminar Series

Offering a convenient and cost-effective way to participate in educational opportunities, these programs are designed specifically for financial professionals and delivered by some of today’s top industry experts. The use of state-of-the-art audio and video technology ensures a quality, interactive learning experience. Relevant, bank-specific topics provide a solid educational value for you and your staff.

Educating Professionals, Creating Leaders GSB.org

Registration includes:

• One connection into the online seminar presentation—invite others to participate through the same connection at no additional cost

• Handouts and other resource material

• Unlimited access to the recording of live, online seminar presentations for 90 days after the conclusion of the program

• Access to industry experts and nationally known speakers from the convenience of your office


NEW VBA MEMBER BANKS: FINANCIAL INSTITUTION ASSOCIATE MEMBERS:

Severson Consulting LLC

Address: 3149 Gullane Court Powhatan, VA 23139CONTACT: MARK SEVERSONPhone: (804) 317-1568Fax: (804) 372-9414Email: [email protected]

Formerly a chief financial officer for publicly traded bank holding companies in the mid-Atlantic for 27 years, Mark Severson is now providing consulting services for bank holding companies in the areas of SEC, regulatory and financial reporting, investor relations, management and financial reporting and project management.

COMPLIANCE SERVICES/SECURITY SERVICE ASSOCIATE MEMBERS:

@RISK Technologies, Inc.

Address: 16400 Dallas Parkway, Suite 100 Dallas, TX 75248CONTACT: JOHN BLISSPhone: (972) 532-6770, ext. 401Fax: (972) 532-9219Email: [email protected]

@RISK Technologies, Inc. is a network consensus cybersecurity company that leverages IBM's Watson Artificial Intelligence to provide a real-time, quantified approach for managing enterprise wide cybersecurity, improving threat protection and prediction, and achieving heightened compliance and less risk. @RISK automatically forecasts, investigates and isolates security incidents through network consensus.

Welcome New Members

Interested in associate membership in the VBA? Contact Amy Binns at [email protected] or 804-819-4726.


Making Things Happen

You’ve heard the saying that there are three kinds of people in the world: people who make things happen, peo-

ple who watch things happen and people who wonder what happened. In my experience, the women and men who lead America’s banks fall decidedly into the first camp.

It could be because you lead the institutions that serve as the engine of America’s economy — and together, you comprise one of the most important industries in our nation. It could also be because most of the bankers I meet and talk to in my travels are deeply engaged in industry affairs. They are at their state association’s con-vention, serving on its board or on one of ABA’s many councils, working groups or committees. They are tending not only to what their employ-ees, customers and communities need, but also to what the industry, economy and country need to thrive.

This extra service makes a big difference. When bankers engage in their association’s af-fairs or in advocacy, a host of good things hap-pen. Some examples:

It was a member of ABA’s “official family,” for instance, who suggested ABA fly down to Hous-ton and Naples following Hurricanes Harvey and Irma and capture on video – for all to see – how banks and bank employees were responding to the local disasters. The result of that suggestion is a video – which you can view at aba.com/Hur-ricaneResponse – that showcases how bankers lead their communities in difficult times.

We’ve been promoting this video widely and encouraging bankers to do the same because it tells such an important and positive story about our industry. I’m grateful to Bob Jones (United Bank, Atmore, Ala.), who serves on the ABA Foundation board and also chairs the Fund for Economic Growth, for suggesting this.

Bankers serving on ABA’s Community Bank-ers Council, along with senior loan officers and others at member banks, made a big difference when they provided us essential feedback dur-ing the Consumer Financial Protection Bureau’s rulemaking on small-dollar loans. Their com-ments, which we relayed in letters and meetings with bureau officials, resulted in a critically im-

portant exemption for banks from the CFPB’s fi-nal rule requiring short-term, small-dollar loans to meet an ability-to-repay test.

Banker involvement was also the key to scor-ing improvements last year to the Call Report for smaller banks. We are seeking to replicate that success as the agencies undertake a review of their safety and soundness exams. That’s why ABA invited regulators to listen in on two bank-er conference calls we hosted on the topic – so that regulators could hear bankers’ perspectives early on in their review process.

And of course, bankers’ engagement on the CFPB’s arbitration rulemaking not only helped shape ABA’s policy position on the issue, it ulti-mately helped persuade Congress to overturn the rule, securing a critical win for bank customers who would have lost access to a resolution option that was faster, more economical and more ben-eficial to consumers than class action litigation.

The truth is, we rely on bankers to inform and guide everything we do, from our comment let-ters on regulatory proposals and advocacy com-munications, to conference content and online training. That is the only way associations can succeed.

So my appeal to you is this: Help us help you. We are fortunate to have many engaged bankers, but we need more. We especially want to make sure tomorrow’s bank leaders are engaging today.

ABA Chairman Ken Burgess told the crowd at our annual convention that he learned the im-portance of actively participating in association and industry affairs early on from his dad, who was involved with both the Texas Bankers Asso-ciation and Independent Bankers Association of Texas, as well as ABA. It’s a legacy he is passing on to his staff, and I hope our other banker vol-unteers will do the same.

Odds are that whatever position you hold in your bank, you possess expertise that your state association and ABA are eager to tap. Look for opportunities to join a working group or serve on a committee. Respond to surveys asking your views on an issue or business practice. Tell us what your bank needs help with to succeed.

Guide us, use us. That’s why we are here. And it’s how, together, we make good things happen.

UpdateWashington

Email Rob Nichols at [email protected].

Rob Nichols President and CEO, American Bankers

Association


TodayCompliance

State-of-the-Art Testing Platform Helps Banks Assess Their Employees’ Training Needs

Jackson Hataway, Ph.D. Senior Consultant, Extreme Arts &

Sciences

A big part of running a successful bank is knowing what you know and knowing what you don’t know. This is true for any

business that builds its business model on manag-ing risk and uncertainty. In an environment de-fined by complex regulatory structures, the effects of not realizing what you don’t know can quickly outpace the value of what you do know.

Examples of this are endless, and none of them come from having bad intentions. In-stead, they come from placing too much faith in saying “We’ve trained our people.” Situations like these all have serious consequences for the bank and that’s why thorough and valid testing has to be a critical element of every financial in-stitution’s compliance efforts.

At every institution, regulatory compliance sits near the top of the list as a major strategic is-sue that banks must be able to consistently man-age – but that constantly leaves them feeling behind in terms of cost and confidence. We all know too well that managing federal mandates has become a particular pain point for compli-ance officers since the Banking Secrecy Act. Last year, for example, several big and some small banks generated headlines when they were hit with large civil money penalties, ranging from more than $2 billion for a large interstate bank to $4,500 for an individual bank officer.

Traditionally, banks approach compliance training in a straightforward way: train and test, train and test. The problem with that mod-el is that it’s always directly connected to the training that is offered and it doesn’t provide a consistent gauge of how well bank employees actually understand and implement regulatory requirements. In other words, we rarely know if what we’re teaching them lasts beyond the 30-minute compliance training – until we see the down-the-line effects of a misstep with reg-ulators. Twenty-eight state bankers association executives have been tackling this issue and looking for solutions for the past couple of years.

The SBAs took this idea to representatives of the FDIC and OCC, and their response was

positive. They then approached Randy Har-rington, Ph.D. and owner of Eugene, Oregon-based Extreme Arts and Sciences, who began to leverage his team, which works with high-tech clients like Microsoft and Adobe, to develop an economical and scalable solution that would give banks confidence and direction in their compliance training. Harrington is no newcom-er to the financial services industry. A highly sought-after strategic planner, he has spent the last 15 years working with banks across the na-tion to help them find ways to sustain growth.

The end result is the banking industry’s first Testing Management System (TMS) - Compli-ance Today. This web-based platform offers bankers a revolutionary method for managing the compliance knowledge of their workforce in today’s digital age. Harrington’s team refers to their platform as “A testing management sys-tem built for today’s world.” It’s a phrase that was birthed from a vision to deliver a fully modernized system to an industry encumbered by paper envelopes, stacks of files and fax ma-chines. Faster, more powerful and more insight-ful – that’s the promise of Compliance Today.

Some of the key compliance areas where Compliance Today tests focus include: BSA, fair lending, privacy, Regulation CC, Regulation D, flood, Regulation O, Regulation E, RESPA, Reg-ulation Z, and UDAAP.

Compliance Today is posed to be a game changer for banks in three major areas. The first is the ability to verify that employees under-stand and can apply necessary compliance stan-dards every time. Unlike the traditional “test and train” model, this testing platform gives you an unbiased perspective on your staff’s under-standing of each piece of critical regulation that applies to their area of the bank.

Second, when it comes to auditing, the reports generated by the Compliance Today platform will improve compliance audits and ongoing personnel development. The platform allows banks to set the bar for its employees, test their knowledge, discover areas for improvement and


produce individual, department and bank-wide independent compliance reports. On top of that, when gaps are identified, the platform will suggest rel-evant learning resources to ensure your organization is a leader in compliance.

Finally, the platform gives banks the opportunity to assess the effectiveness of compliance education efforts, along with the ability to review your own bank’s performance in comparison to aggregated data from hundreds of other banks.

For the first time, banks can have in-stant, independent reports that show you how well your compliance educa-tion is delivering on a day-to-day basis. That doesn’t mean your bank’s data is ever shared with other institutions; in-stead, the system provides you anony-

mized, data-driven benchmarking to help you tailor your compliance train-ing efforts so that your bank never falls behind.

Perhaps the biggest value point of Compliance Today is that the platform requires no previous knowledge to set up or use. An administrator at the bank can simply add, manage and as-sign users to tests, send emails, review scores and analytics, make payments and even submit course feedback all from one convenient location.

These tests are written by former ex-aminers and they are reviewed by com-pliance attorneys and former examin-ers. The administrative features allow you to get the tests you need directly to the right employees and the results and reporting are automatic. The tests

offer a clean and elegant interface; easy to use with very little clutter. You sim-ply buy what you need with no sub-scriptions or ongoing charges.

Regulation isn’t getting easier for our banking clients. It is requiring more education at every level and in every department and regulators are de-manding proof points that what banks are doing is actually having an impact. That creates a lot of concern about cost and scale with no clear answer.

Be on the lookout for additional in-formation about Compliance Today and how to sign up.

Jackson Hataway, Ph.D., is a senior consultant at Extreme Arts & Sciences who works heavily in the financial services industry.

DESTINATIONTRANSFORMATIONCommunity banks continue to experience a paradigm shift. With an ever-changing

definition of success and survival, the fast road ahead begins with versatility. Join

us as we map out the steps required to get to community banking’s next

destination.

February 25-28, 2018 Honolulu, Hawaii

nccb2018

ABA National Conference for Community Bankers

Secure your spot todayRegister at aba.com/NCCB

2018 NCCB SBA Color Ads.indd 2 10/27/17 4:31 PMNovember/December 2017 | Virginia Banking 13

CornerCompliance

The recent wave of Americans with Disabilities Act (ADA) class actions submitted by serial plaintiff attor-

neys, including several in Virginia, to enforce the Web Content Accessibility Guidelines (WCAG) 2.0 standard showed initial signs of abating due in part to the successful efforts from several state banker associations (SBA) and state Attorney Generals (AG). One SBA successfully reached an agreement with a dis-ability rights group to release member banks from ADA claims related to electronic bank-ing services. In Nevada, the AG is intervening on a number of ADA lawsuits filed in the state by asking the judge to set aside and dismiss the cases. Other SBAs and AGs are following suit to help mitigate frivolous lawsuits.

The SBA and AG interventions largely rely on the state barratry laws which prohibit friv-olous lawsuits. Business advocates argue the lawsuits are formulaic, follow the same tem-plate, and designed to harass and intimidate defendants. In a nutshell, they argue these lawsuits are nothing more than a shakedown to extract attorney fees.

These shakedowns often work, as we saw back in 2012 with the ATM lawsuits where many banks paid the ransom rather than fight a court battle. While fighting is an option, it is expensive and doesn’t always work. A recent case in the Southern District of Florida, Gil v. Winn-Dixie Stores, Inc., is one such example.

The plaintiff claimed that Winn-Dixie, a chain of grocery stores, did not have an ADA accessible website. The plaintiff alleged the JAWS and NVDA software programs (the two most common software programs used by disabled persons) did not function with Winn-Dixie’s website and, therefore, claimed the website was inaccessible to disabled persons. The case hinged on two issues: 1) whether a website is a “place of public accom-modation” and therefore subject to the ADA and 2) if applicable, what standards apply to the website.

The 11th Circuit, the jurisdiction of the Florida District Court, has yet to decide on

the first issue of whether the ADA applies to websites. Other circuits are split on this issue. Generally, courts consider websites subject to the ADA when there are goods or services available through that company’s website and the company has a brick-and-mortar storefront. A company’s online presence is of-ten more important than their physical loca-tion to the point where if you are not online, you may as well not exist to a large portion of the population. This point is what the court seemed to key in on; that the physical and virtual space a company occupies is indistin-guishable from each other. The Florida court found that since Winn-Dixie’s website served as an entry point for its physical stores, the ADA would apply.

The second issue is a bit more nuanced, but in the end the Florida court fell short of ruling that the WCAG 2.0 is the definitive standard or providing any specific ruling on what the standards should be. However, the terms of the ruling do compel Winn-Dixie to comply with the WCAG 2.0 standards for their web-site. The unpublished decision is not binding to any company outside the Southern District

ADA Website Accessibility Update

Dimitris Rousseas

Deputy General Counsel,

Compliance Alliance

Kimberly R. Graves

Compliance Specialist,

Compliance Alliance


of Florida, but it does provide some persuasive authority for other lawsuits that may spring up in different states.

The Central District of California chimed in on the subject not long after the Florida decision. The plaintiff in a California case sued Hobby Lobby for lack of website accessibility using the JAWS software program. Hobby Lob-by moved to dismiss the case based on the fact that no standard had yet been set in regards to website acces-sibility. The court rejected the motion to dismiss and allowed the case to move forward. The court argued that the lack of definitive standards does not exempt Hobby Lobby from com-plying with the ADA.

Another case from the same district in California recently made news due to the judge’s novel use of an order certifying a constitutional challenge, which he charged the U.S. Attorney General with answering. On August 22, 2017, federal district judge Otis D. Wright hit the pause button on litiga-tion in Robles v. Pizza Hut. Robles is the same plaintiff who won a suit against a Pizza Hut competitor, Dom-inos, in which he alleged the same violations of ADA. This time, though, the defendants successfully con-vinced the judge that there might be a constitutional issue with the ADA, namely that it might be “vague,” thus making compliance nearly impos-sible. Presumably, the AG will opine as to the scope of the Act (i.e. whether the Act applies to the online market-place, and if so, to what extent) and provide guidance on technical stan-dards necessary to satisfy the Act.

One point that both the Florida and California courts noted was the relative ease and low cost of comply-ing with the WCAG 2.0 standards. The plaintiff in the Winn-Dixie case argued, to which the court agreed, that the cost of compliance with the WCAG 2.0 standard was a drop in the bucket compared to the overall bud-

get spent on the website. The plaintiff argued that the website could easily be upgraded for under $40,000, com-pared to the $7 million the defendant recently spent on upgrading the site without giving any thought to acces-sibility.

The Department of Justice (DOJ) did not do us any favors by failing to address ADA website standards in their upcoming regulatory agenda. They had previously indicated that guidance would be forthcoming in 2018. Though the department had placed the issue low on its to-do list, and the proposed rule issued back in 2010 (75 FR 43460) remains just that – proposed the federal district case from California challenging them to bring the Act into the 21st century may be just what the proverbial doc-

tor ordered. Normally banks would applaud restraint from agencies issu-ing any more guidance, but this is an area for which banks, and other com-panies, would actually benefit from some clarity.

In awaiting the DOJ’s response to the federal judge with bated breath, it is reasonable to view the resolved litigation as common law moving to-wards the WCAG 2.0 standard.

The VBA has additional resources avail-able on this issue. Please contact Mel Tull at [email protected] for more information. Compliance Alliance, a VBA Endorsed Provider, offers a wide variety of compliance support resources. To learn how to put them to work for your bank, call them at (888) 353-3933 or visit compliancealliance.com.

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2017 VBA Women in Banking

Conference

This year’s Women in Banking Conference brought to-gether more than 100 women from around the Com-monwealth for thought-provoking sessions on finding

success in the banking industry. The conference encouraged women to get creative and to develop and discuss innovative ap-proaches to current industry issues.

At the conference, sessions included Authentic Leadership: Defining What Success Means to You, presented by Andrea Har-low, Williams Mullen; The Neuroscience of Bias and Inclusion, presented by Joy Greene, Capital One; Collaborating for Change, an Interactive Session, facilitated by Libby Dishner, Cresco Coaching & Consulting, LLC; Economic Update, presented by Dr. Alice Kassens, Roanoke College; and keynote presentation, What Are You Waiting For?, by Dorinda Smith, SunTrust Mort-gage. The Women Leaders in Banking Panel, moderated by Me-lissa Laughon with Catch Your Limit, included Mavis McKenley,

AMG National Trust Bank; Shareema Williams, Essex Bank; and Ann-Cabell Williams, Sonabank. Panelists discussed their per-sonal career stories, the roles mentors have played in their career and their approach to work/life balance.

This year’s conference included the Women in Banking Book Club, featuring Grit: The Power of Passion and Perseverance by An-gela Duckworth. Over lunch, book club participants discussed the overall theme of the book – that the secret to outstanding achievement is not talent but a special blend of passion and per-sistence Duckworth calls “grit.” This theme carried over in many of the sessions throughout the conference.

Thank you to this year’s Women in Banking Conference sponsors: DCMI Mid-Atlantic, FHLBank Atlanta, KBS Results LLC, Thomas Compliance Associates, and Williams Mullen. Save the date for the 2018 Women in Banking conference on November 8.

“It gets loud in a world that insists on significance. Master the silence of knowing that it’s something you already have.”

– Nicole Ziza Bauer

BankingWomen in


Julia Clark and Michelle Crook, Bank of Botetourt Bankers from Chesapeake Bank at the Women in Banking Conference.

Conversation during the Collaborating for Change roundtable session.

Libby Dishner, Cresco Coaching & Consulting, LLC, facilitated the table reports during the Collaborating for Change roundtable session.

Mavis McKenley (middle), AMG National Trust Bank, served on the Women Leaders in Banking Panel.

To kick-off and close the conference, attendees participated in an exercise where they exchanged cards of motivation and challenge.

Joy Greene, Capital One

ConferenceLeadership

Sixth Annual Leadership Conference

The 2017 Leadership Conference took place October 12-13 at the Stonewall Jackson Hotel in Staunton. Close to 60 emerging bank leaders from across the

state came together for two days to share ideas, network, and attend sessions on topics currently affecting the banking in-dustry.

The Conference was emceed by Adam Hill, 2017-2018 Emerging Bank Leaders (EBL) chair, who welcomed the group and gave an update on the EBL efforts across the Com-monwealth over the last year. Bruce Whitehurst kicked-off the event with an interactive industry update, and Dickie Bell, Virginia House of Delegates, provided his thoughts on the importance of bankers’ involvement in advocacy and supporting financial literacy initiatives in their communities.

Other presentations included an economic update by Mark Vitner, Wells Fargo; Using Your Personal Brand and Untapped LinkedIn Strategies to Increase Your Impact by Christopher Jones, Authentic LeaderTM Digital Banking Trends Update by Dave Waller, Q2; and Leading from the Middle: Creating Your Position of Influence by Hugh Ballou, Transformational Leadership Strategist/SynerVision International Inc.

The CEO Panel, featuring Bill Hayter, First Bank & Trust Company; Lyn Hayth, Bank of Botetourt; and Bruce White-hurst, Virginia Bankers Association was moderated by Adam Hill. The panel discussed professional growth, industry hot topics and challenges, the future of the banking industry, and the importance of being involved in groups like the EBL.

Three EBL Steering Committee members, Adam Hill, Union Bank & Trust; Tom Rasey, The Farmers Bank of Appomattox; and Sherry Williams, Chesapeake Bank, made up the EBL Panel, moderated by Chandler Owdom with the VBA. This group discussed their involvement in government relations and financial literacy, steps they’ve taken to become leaders at their banks, and ways the group can attract new talent and the next generation of bankers.

Additionally, attendees made time to get to know each other through roundtable sessions and a networking dinner, sponsored by Troutman Sanders LLP. Thank you to Trout-man Sanders, Q2, Thomas Compliance Associates, Inc. and the Graduate School of Banking at the University of Wiscon-sin – Madison for sponsoring this event!

The conference recognized two members of the EBL that have gone above and beyond in the areas of financial literacy and government relations. Jennifer Register, Old Point Na-tional Bank, was recognized for her commitment to financial literacy, and Marshall Jett, Essex Bank, was recognized for his involvement with government relations efforts. Dorothy Welch, Blue Ridge Bank, was also recognized for her leader-ship as the EBL chair for 2016-2017.

Thank you to all of the attendees for participating at the conference. To learn more about the Emerging Bank Leaders and upcoming EBL events in your area, visit our website at http://www.vabankers.org/vba-emerging-bank-leaders or contact Chandler Owdom at [email protected].

Adam Hill, Union Bank & Trust and current EBL chair, emceed the event.

Seth Winter, Troutman Sanders LLP and conference sponsor, introduced the CEO Panel.


Bill Hayter, First Bank & Trust Company and VBA chairman, spoke to attendees during the CEO Panel. Bill was joined by moderator Adam Hill (left) and panelists Lyn Hayth and Bruce Whitehurst (right).

Christopher Jones discussed the importance of developing a personal brand.

Attendees actively participated in Hugh Ballou’s session, which emphasized leadership as well as working as a team.

Mukesh Patel, Wells Fargo, reported to the group on the topic of fintech during the roundtable discussions.

The EBL Panel featured (from left) Adam Hill, Sherry Williams, and Tom Rasey.


SpotlightVBA Staff Member

My goal for the next year: Be a better person tomorrow than I was today. It may sound corny, but I truly aim to leave the world a better place than when I came (or at least my little piece of it). If I could afford my life by just volunteering, I would!

My Media Mix:A. Music – I enjoy Christian music. Third Day is a current favorite – I recently saw them in concert at the Christian Music Fest. Mercy Me is another group I enjoy.B. TV – I love The Big Bang Theory and The Middle. I can’t forget about HGTV and I also love the NCIS series. I watch TV during my down-time, so I don’t like shows that are too complicated or heavy.C. Books – I am currently reading The Child by Fiona Barton. I also read a lot of James Patterson – I appreciate that they’re short reads and chapters aren’t overly complicated. I don’t enjoy having to keep track of a ton of characters!

What I do when I’m not at work: I have two sons – Connor and Jason. Connor is 21 and a junior at Virginia Tech and Jason is 23 and a 2016 Virginia Tech grad who currently works at SunTrust in IT audit. I married a Hokie and with my two boys being Hokies, we have become a Hokie fam-ily (even though I went to the University of Richmond). We have season tickets to Virginia Tech football games and go as family when we can. My family enjoys traveling. My favorite trip that we’ve been on

as a family was to Sanibel Island. Now that my boys are older, my husband and I enjoy traveling with family and friends. We typi-cally take a trip every fall with a group of friends. My next trip is booked to San Diego. I also enjoy good food – Italian and chocolate are favorites! Social 52 is a fun new spot in Richmond that we’ve been going to.

Tell us about your involvement with your church’s youth group and mission trips. What is your favorite part of your time with this group and the work that you ac-complish? I think my favorite thing about working with youth has been the realization that kids are much more accepting than I would have ever thought. They don’t have the pre-judgements that people as-sume they have, and when given the opportunity, they really can and do make a difference. I see a small group of middle schoolers on Wednesday nights and a group of middle and high schoolers on Sunday nights. I en-joy being an adult they can talk to about things that they may not feel comfortable talking to their parents about. I have been an adult volunteer on 19 youth mission trips through my church – each trip having anywhere from 50-65 students. I love giving them the opportunity to see things they wouldn’t oth-erwise be able to see and experiences they would not get to ex-perience just sitting at home. We take them out of their comfort zone and take away material things. Because of this, they become friends with people they may not normally gravitate towards and

VBA Staff Member Spotlight – Stacy Puckett CFO – Virginia Bankers Association


realize the impact they can really have. This group exposes them to kids their age from all over the area, not just kids from their school. We do at least two overnight retreats before mission trips, to give them an opportunity to get to know one an-other. One of my most memorable trips was to Atlanta a few years ago. We had no AC where we were staying and we were right next to a park where a lot of homeless people lived. Our group (my oldest son in-cluded) played basketball in the park with some of the locals and there were really cool ministries we worked with in the At-lanta area to try to help these very people. Another memorable trip was to a home-less group who lived in the woods in Ra-leigh. It was eye-opening for the kids and adults on the trip how these people were living. I was so proud of the students for embracing the experience; they all left feeling very fortunate for what they were going home to. Doing youth work does not come with instant gratification. I never pictured myself in this position, but if one in the thousands of kids that I’ve met said that they loved it, then it’s all been worthwhile. Trust me, it’s not the air mattresses or com-munity bathrooms that keeps me going back summer after summer.

The Book Club at the VBA’s recent Women in Banking Conference dis-

cussed the book Grit. The message in the book is that the secret to outstanding achievement is not talent but a special blend of pas-sion and persistence called “grit”. How have you found your “grit” over the years and what advice do you have for young women profes-sionals? I believe you should have a balance of common sense, intelligence, and social skills to be successful. Without a balance of all three, it just won’t work and just one of three won’t get you too far. You have to know your position – what are you there to do and what are your strengths? I know that I’m a “back-room person” and that works for me in the role that I’m in. Be true to yourself and find something you enjoy. Everyone has good days and bad days, but don’t take yourself too seri-ously. You don’t have to love 100 percent of it 100 percent of the time, but you must enjoy the whole package.

You have been working with the animal rescue league BARK for 4 years. How did you get involved in this organization and what has kept you going back year after year? Animals provide unconditional love. I volunteer at BARK at least twice a week. BARK has 65 kennels with anywhere from 75-100 dogs on any given day. Our workers

are all volunteers and our dogs come from all over the state of Virginia. We normally rescue dogs from municipal shelters who are within 24 hours of being euthanized. Our goal at BARK is to get them healthy, spay/neuter/micro-chip them, and hope-fully find them a new home. All our dogs have a place for life at BARK. On Thursdays and Saturdays, I’m a Crew Lead, meaning I train any new volunteers and ensure that the animals are given the care that is expected. Volunteers clean ken-nels, feed the dogs, love on them, give them exercise, and tend to their medical needs. On a personal level, I buy dog food, pay for medical care, and have even fostered.

How long have you been with the VBA and what do you feel is the biggest benefit the VBA offers its member banks? I am celebrating 20 years at the VBA this month. One of the biggest benefits to our banks is that we can accomplish more as a group than they could as individual in-stitutions. Some of the smaller community banks would not have the opportunities and access to things they participate in without the VBA. As a group, we are able to shop around for benefits, provide more robust education and training offerings, and create a united voice for the industry in Virginia. We are all on the same page through the VBA.


EventsRecent Financial Literacy

Get Smart About Credit Day, a program sponsored by the American Bankers Association (ABA) and supported by the VBA, was celebrated on October 19. On this day, and throughout the fall, bankers made classroom presentations to high school students on financial literacy topics such as using credit wisely, managing their money, protecting their identity and saving for college. Seventeen banks registered in Virginia, making 311 presentations to 9,821 students. The ABA and VBA hosted a group of middle school students at the Junior Achievement Finance Park in Fairfax on Get Smart About Credit Day. ABA President & CEO Rob Nichols volunteered with the group as well as other ABA and VBA staff and bankers from Burke & Herbert Bank, WashingtonFirst Bank and Freedom Bank.

This fall, Junior Achievement of Central Virginia unveiled their new Finance Park on the third floor of the Libbie Mill Library in Richmond. This park will serve an estimated 9,000 students in Central Virginia during the 2017-2018 school year. The VBA Education Foundation contributed $10,000 to the development of the park.

Every year, the Virginia Jump$tart Coalition holds a free, one-day summit for teachers in Virginia to learn about resources available to support their lesson plans and classrooms. The VBA Education Foundation is a sponsor and exhibitor at this annual event. Nick Haltom, The Federal Reserve Bank of Richmond, welcomed at-tendees to this year’s Summit.

The Virginia Council on Economic Education (VCEE) hosted three free, week-long institutes over the summer for high school teach-ers who teach the one-credit course on economics and personal finance. The VBA Education Foundation contributes $50,000 an-nually to the VCEE Fund for Teaching Excellence which supports these institutes and other workshops throughout the year. Each year at the summer institutes, bankers present the credit portion of the course. This year’s presenters were Allison Daniels, First National Bank, Bobbi Mason, Old Point National Bank, and Cary Ayers, Union Bank & Trust.


Get Smart About Credit Day Junior Achievement ofCentral Virginia Finance Park

Jump$tart Financial Literacy Summit Virginia Council on Economic Education

MoveBankers on the

Bank of Clarke CountyCheryl Cook - Assistant Vice President, Portfolio ManagerSharon Stakes - Vice President, Loan Operations OfficerBenchmark Community BankTabatha Allard - Secondary Mortgage Processing ManagerKristen Gwaltney - Compliance OfficerCynthia Immel - Real Estate Loan Processing ManagerEboni Lee - Marketing OfficerHelen Person - Vice President, Director of MarketingTammy Robinson-White - Vice President, Branch ManagerSherry Shriver - Relationship BankerStephanie Sullivan - Human Resources OfficerJohn Webb - Vice President, Regional ManagerCarter Bank & TrustAmanda Bowyer - Assistant Vice President, Community DevelopmentLending SpecialistJ. Richard “Rich” Spiker - Executive Vice President, Chief Lending OfficerFirst National BankAllison Daniels - Vice President, Loan Quality Control OfficerJennifer Edgell - Assistant Vice President, Credit AnalystTimothy Holt - Senior Vice President, Chief Credit Officer

FVCbankJennifer Deacon - Executive Vice President, Chief Financial OfficerHomeTown BankTeresa Lawrence - Branch ManagerPinnacle Bankshares CorporationThomas “Tim” R. Burnett, Jr. - Vice President, CorporateExecutive OfficerPowell Valley National BankMark Farris - Vice President, Commercial Loan OfficerKaren Wright - Chief AuditorTowneBankJacob Hollingsworth - Assistant Vice President, Merchant Services

Union Bank & TrustDavid Ring - Executive Vice President, Commercial Banking GroupExecutiveUnion Wealth ManagementTom O’Neil - Senior Portfolio ManagerVirginia Community CapitalWill Martin - Real Estate Loan OfficerWells Fargo & Co.Chris Layne - Vice President, Principal Business Banker

Are your bankers on the move? Email submissions to [email protected].

Cheryl Cook Sharon Stakes Tabatha Allard Kristen Gwaltney

Cynthia Immel

Eboni Lee Sherry Shriver

Stephanie Sullivan

John Webb

VIRGINIA BANKING PARTNER SPOTLIGHT DIRECTORY

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Rich Spiker


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Same Day. Same Place. Two Events.JANUARY 11

VISIT WWW.VABANKERS.ORG TO REGISTER

STATEWIDE ADVOCACY BREAKFAST EVENTFeaturing:

Breakfast and Relationship Building with LegislatorsA Panel of Legislators in Leadership Roles

VBA Updates on the 2018 General Assembly Session Ahead

Please contact Grace Stephens at [email protected] with questions.

PREMIER ECONOMIC FORECASTING LUNCHEON Featured Speakers:

Jim Chessen, Executive Vice President and Chief EconomistAmerican Bankers Association

Jeff Ricketts, PresidentAnthem Blue Cross & Blue Shield of Virginia

Please contact Courtney Fleming at [email protected] with questions.

2017 VBA - · PDF fileprogram gives banks access to custom banking industry internship ......

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Transcript of 2017 VBA - · PDF fileprogram gives banks access to custom banking industry internship ......